FPM WEEK 1 Scenarios Quiz

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Questions and Answers

During the second phase of a project, a senior stakeholder requested new features that were not in the original scope. The project manager included these features, resulting in budget overruns and schedule delays. What should the project manager have done differently to avoid this situation?

Added the features immediately to maintain stakeholder satisfaction.
Informed the stakeholder that additional features could be included in a follow-up project.
Revised the project plan and gained approval from all stakeholders before implementing changes. (correct)
Asked the team to accelerate the schedule to accommodate the changes.

A project team is using an agile approach, but one team member is consistently delivering incomplete tasks due to a misunderstanding of priorities. What should the project manager do to address the issue?

Increase the sprint duration to give the team member more time.
Replace the team member with someone more experienced.
Conduct a retrospective to review task prioritization and communication processes. (correct)
Assign a mentor to the team member to provide guidance.

A critical project milestone is approaching, and the client demands a status report detailing the remaining work. However, some team members have provided inconsistent updates on task completion. What should the project manager do?

Revise the project schedule to reflect the inconsistencies.
Conduct a sprint review to validate task completion and align the status report. (correct)
Ask the team members to update their tasks and delay the report.
Submit the status report based on the available information.

During a high-stakes software development project, the project manager notices that stakeholders have differing definitions of "project success." What is the best action to resolve this?

Facilitate a session to align stakeholders on success criteria and update the project charter. (C) Signup and view all the answers

A client requests frequent updates, but their availability for feedback sessions is limited. The project manager feels this is slowing progress. What should they do?

Revise the communication management plan to include asynchronous updates and feedback options. (B) Signup and view all the answers

The team identifies a significant defect in a prototype during a client demonstration. The client is dissatisfied and requests an explanation. How should the project manager respond?

Accept responsibility, analyze the defect, and propose a corrective action plan. (C) Signup and view all the answers

A project manager discovers that a critical resource has been assigned to another project, jeopardizing the project timeline. What is the best course of action?

Escalate the issue to senior management for resource reallocation. (B) Signup and view all the answers

Midway through a project, a key stakeholder questions the alignment of deliverables with organizational strategy. What should the project manager do?

Conduct a review of project objectives, deliverables, and strategy alignment with all stakeholders. (D) Signup and view all the answers

A client is dissatisfied with the pace of progress in an agile project. They demand weekly deliverables, which the team finds unreasonable. What should the project manager do?

Negotiate with the client to agree on realistic delivery timelines. (A) Signup and view all the answers

The project sponsor unexpectedly requests a significant reduction in budget while maintaining scope and timeline. What is the project manager's best response?

Use value engineering to reduce costs while maintaining essential deliverables. (C) Signup and view all the answers

A project team is transitioning to an agile framework for the first time. During the first sprint, team members struggle with collaboration and frequent miscommunications. What should the project manager do?

Conduct a team workshop to discuss agile principles and improve communication processes. (B) Signup and view all the answers

During a political campaign project, the project manager discovers that external conditions, such as new election regulations, have changed. What should the project manager do first?

Update the risk register and initiate a change request. (D) Signup and view all the answers

A project involves multiple vendors, and one vendor fails to meet their contractual obligations. This delays project deliverables. What is the best way for the project manager to handle this?

Refer to the contract, enforce penalties, and activate the contingency plan. (A) Signup and view all the answers

During a sprint review, the client complains about incomplete features. The team explains that the definition of "done" was unclear. What should the project manager do to prevent this in future sprints?

Collaborate with the team and stakeholders to define a clear "definition of done." (D) Signup and view all the answers

In a project to redesign a hospital's emergency department workflow, team members frequently disagree on priorities. What should the project manager do?

Facilitate a stakeholder workshop to align on objectives and prioritize tasks. (C) Signup and view all the answers

A project team is working on a software system. During testing, the team identifies a critical bug, but fixing it will require delaying the project. What should the project manager do?

Convene a meeting with stakeholders to assess the impact and determine the next steps. (B) Signup and view all the answers

A stakeholder reports dissatisfaction with the project communication plan, stating they are not receiving sufficient updates. What should the project manager do?

Review the communication management plan and adjust it to better meet stakeholder needs. (D) Signup and view all the answers

The project sponsor requests a detailed report of risks impacting the project's delivery. However, the risk register has not been updated in weeks. What should the project manager do first?

Schedule a risk review session with the team to update the register immediately. (A) Signup and view all the answers

Midway through a project, the client requests a new feature that will require significant rework. The project manager calculates that adding the feature will delay delivery by two weeks. What should the project manager do?

Present the impact analysis to the client and negotiate based on priorities. (A) Signup and view all the answers

The project team is working on a marketing brochure but has not defined the quality criteria for the final deliverable. What is the best course of action for the project manager?

Collaborate with stakeholders to define quality criteria and document them in the project plan. (D) Signup and view all the answers

During a project, a team member consistently fails to meet deadlines, citing unclear instructions. What should the project manager do?

Provide clear instructions and verify understanding through regular check-ins. (A) Signup and view all the answers

A project team is experiencing scope creep due to undocumented client requests. What should the project manager do to regain control?

Implement stricter controls on changes and update the change management process. (B) Signup and view all the answers

A project manager notices that team members are bypassing the formal approval process for changes to accelerate work. As a result, stakeholders are unaware of these changes. What should the project manager do?

Enforce the existing change management process and communicate its importance to the team. (C) Signup and view all the answers

During a sprint review, the product owner insists on reprioritizing backlog items to include a last-minute request. The team is concerned this will disrupt progress. What should the project manager do?

Facilitate a backlog refinement session to evaluate the request's impact and make a decision. (A) Signup and view all the answers

While reviewing the project schedule, the project manager finds that several tasks have been underestimated, putting the timeline at risk. What is the best course of action?

Update the schedule to reflect the revised estimates and inform stakeholders. (D) Signup and view all the answers

A project manager is leading a campaign for political office but struggles to maintain team engagement due to unclear roles. What should the project manager do to resolve this issue?

Assign roles based on team members' strengths and document responsibilities in a RACI chart. (B) Signup and view all the answers

During a project to develop an energy-efficient vehicle, the client requests additional features that exceed the approved budget. What should the project manager do first?

Perform a cost-benefit analysis and present it to the client for decision-making. (D) Signup and view all the answers

In an agile project, the team is struggling to deliver work at a consistent pace. The product owner suggests extending sprint durations. What should the project manager do?

Conduct a retrospective to identify underlying issues and improve team efficiency. (C) Signup and view all the answers

During a hospital workflow redesign project, the project sponsor requests a detailed cost analysis midway through execution. However, the cost management plan has not been updated. What should the project manager immediately do?

Update the cost management plan immediately and provide the sponsor with the requested analysis. (D) Signup and view all the answers

A project team is implementing a new quality improvement process but encounters resistance from staff members. What should the project manager do to address this resistance?

Organize training sessions to explain the benefits of the new process and address concerns. (A) Signup and view all the answers

The project sponsor prioritizes meeting the schedule, but team members are concerned about the deliverables' quality. What is the best way for the project manager to handle this conflict?

Balance schedule and quality by negotiating priorities with the sponsor and team. (D) Signup and view all the answers

A key stakeholder requests to be more involved in decision-making during the project execution phase. What should the project manager do?

Update the stakeholder engagement plan to reflect the new level of involvement. (D) Signup and view all the answers

The project manager discovers that the team has misunderstood the project's objectives, causing misaligned deliverables. What should the project manager do?

Conduct a workshop to realign the team with project objectives and adjust plans if necessary. (D) Signup and view all the answers

A client in a construction project insists on reducing the use of premium materials to save costs, but this could compromise the building's safety standards. What is the project manager's best course of action?

Inform the client of the safety risks and propose alternative cost-saving measures. (D) Signup and view all the answers

A team member raises concerns about unrealistic deadlines during the planning phase of a software project. However, the sponsor insists on maintaining the schedule. What should the project manager do?

Conduct a risk assessment and present the findings to the sponsor to revisit the schedule. (B) Signup and view all the answers

During a portfolio review, it becomes evident that a project does not align with strategic business objectives. What should the project manager do?

Recommend terminating the project to the portfolio manager and reallocate resources to strategic initiatives. (D) Signup and view all the answers

A project to develop a marketing brochure is completed, but the client is unhappy with the result, citing poor alignment with their brand. What should the project manager have done to avoid this?

Conducted regular reviews with the client to ensure alignment with branding. (B) Signup and view all the answers

A key vendor informs the project manager about delays in the delivery of critical materials. What is the project manager's immediate priority?

Review the risk register and activate the contingency plan for procurement delays. (A) Signup and view all the answers

During a political campaign project, team members express frustration over conflicting task assignments. What tool should the project manager use to clarify roles and responsibilities?

A responsibility assignment matrix (RACI chart). (B) Signup and view all the answers

A project manager realizes that team members are not updating the project management information system (PMIS) with task progress. As a result, reports to stakeholders are incomplete. What should the project manager do?

Enforce a policy requiring task updates in the PMIS and explain its importance to the team. (B) Signup and view all the answers

During a sprint retrospective, team members identify that testing was rushed due to poor time management, leading to several defects. What should the project manager prioritize to avoid this in future sprints?

Improve sprint planning to allocate adequate time for testing activities. (C) Signup and view all the answers

In a project to build an office building, new government regulations mandate additional safety inspections, impacting the schedule. What should the project manager do?

Update the project schedule and inform stakeholders of the regulatory changes. (C) Signup and view all the answers

A project manager discovers that risks identified during the planning phase were not monitored, leading to issues during execution. What should the project manager do to address this?

Update the risk register and implement a process to monitor risks regularly. (D) Signup and view all the answers

A team member in a self-organizing agile team repeatedly fails to deliver on commitments. How should the project manager address this?

Facilitate a team discussion to address the issue collaboratively and establish accountability. (D) Signup and view all the answers

During project execution, stakeholders request updates on specific metrics not originally included in the performance measurement baseline. What should the project manager do?

Evaluate the feasibility of tracking the new metrics and update the performance baseline if needed. (C) Signup and view all the answers

A project team working on a prototype discovers a new technology that could significantly improve the product but requires additional funding. What is the project manager's best course of action?

Present a business case to stakeholders, showing the benefits and costs of adopting the technology. (B) Signup and view all the answers

The client for a marketing project requests biweekly reviews, but the project manager notices that progress updates are redundant and time-consuming. What should the project manager do?

Propose a more efficient update method, such as written summaries, and seek the client's agreement. (A) Signup and view all the answers

A project team is tasked with delivering a high-quality product under strict time constraints. The team suggests relaxing quality standards to meet the deadline. What should the project manager do?

Discuss trade-offs with stakeholders and prioritize between quality and time. (D) Signup and view all the answers

A key stakeholder is dissatisfied with the lack of communication during the project initiation phase. What should the project manager have done to avoid this issue?

Developed a stakeholder engagement plan and ensured the stakeholder was appropriately informed. (B) Signup and view all the answers

A project team is consistently missing milestones due to unanticipated dependencies. What should the project manager do to prevent this in the future?

Develop a more detailed project schedule, identifying dependencies and critical paths. (D) Signup and view all the answers

Flashcards

What should a project manager do when a stakeholder requests a feature outside the original scope?

During project planning, a new feature requested by a stakeholder is outside the original scope. It’s important to assess the impact on budget, schedule, and scope. The project manager should discuss the ramifications with the stakeholder and negotiate the best course of action, potentially adjusting the project scope, adding a new phase or task, or prioritizing the feature over existing ones.

What should a project manager do when team members provide inconsistent updates for a status report?

An agile project manager should address inconsistent task completion by conducting a sprint review. This involves validating task completion and aligning the status report with the team's progress. This ensures accurate information for stakeholders.

What should a project manager do when stakeholders have differing definitions of "project success"?

In high-stakes projects, differing definitions of "project success" among stakeholders require proactive communication and alignment. The project manager should hold a session to clarify everyone's expectations, establishing shared goals to prevent confusion and ensure everyone is working towards the same objective.

What should a project manager do when a client requests frequent updates, but their availability for feedback is limited?

When clients need frequent updates but have limited availability for feedback, the project manager should revise the communication management plan. This could involve using asynchronous methods like email, instant messaging, or online project management tools for client feedback.