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What is the primary focus of coaching co-workers to support the business?
What is the primary focus of coaching co-workers to support the business?
What is the primary goal of an agile operating system?
What is the primary goal of an agile operating system?
What is the primary purpose of keeping knowledge current?
What is the primary purpose of keeping knowledge current?
What is the primary focus of the plan for change?
What is the primary focus of the plan for change?
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What is the primary purpose of an attitudinal survey?
What is the primary purpose of an attitudinal survey?
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What is the primary goal of an informational campaign?
What is the primary goal of an informational campaign?
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What is the primary characteristic of being open and transparent about potential effects of the changes?
What is the primary characteristic of being open and transparent about potential effects of the changes?
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What is the primary purpose of considering a rollout plan?
What is the primary purpose of considering a rollout plan?
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What is the primary distinction between a rollout plan and a project management plan?
What is the primary distinction between a rollout plan and a project management plan?
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What is the primary benefit of coaching team members in agile?
What is the primary benefit of coaching team members in agile?
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What is key to coaching co-workers to support the business?
What is key to coaching co-workers to support the business?
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Why should agile operating system be enabled?
Why should agile operating system be enabled?
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What is the purpose of keeping knowledge current?
What is the purpose of keeping knowledge current?
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What should be defined in the plan for change?
What should be defined in the plan for change?
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What is the purpose of an attitudinal survey?
What is the purpose of an attitudinal survey?
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Why is it important to be open and transparent about potential effects of the changes?
Why is it important to be open and transparent about potential effects of the changes?
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What is the purpose of considering a rollout plan?
What is the purpose of considering a rollout plan?
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What is the key distinction between a rollout plan and a project management plan?
What is the key distinction between a rollout plan and a project management plan?
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What is a benefit of involving and consulting with stakeholders during change?
What is a benefit of involving and consulting with stakeholders during change?
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Why is it important to coach team members in agile?
Why is it important to coach team members in agile?
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What is a potential outcome of not involving stakeholders during change?
What is a potential outcome of not involving stakeholders during change?
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What factors shape an organization's risk threshold and appetite?
What factors shape an organization's risk threshold and appetite?
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Why is it important to understand the diverse values of country/region, industry/sector, leadership, and project team?
Why is it important to understand the diverse values of country/region, industry/sector, leadership, and project team?
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What is the primary focus of the ADKAR model?
What is the primary focus of the ADKAR model?
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What are the five milestones an individual must achieve in the ADKAR model?
What are the five milestones an individual must achieve in the ADKAR model?
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What is the purpose of the 'Awareness' milestone in the ADKAR model?
What is the purpose of the 'Awareness' milestone in the ADKAR model?
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What is the 'R' milestone in the ADKAR model?
What is the 'R' milestone in the ADKAR model?
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Why is individual change important in organizational change management?
Why is individual change important in organizational change management?
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What is the relationship between individual change and organizational change?
What is the relationship between individual change and organizational change?
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What is the goal of the ADKAR model?
What is the goal of the ADKAR model?
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Why is it important to consider the diverse values of country/region, industry/sector, leadership, and project team in project management?
Why is it important to consider the diverse values of country/region, industry/sector, leadership, and project team in project management?
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Study Notes
Project Management
- A project is part of a broader program, portfolio, or both.
- Project management involves managing a project in a coordinated manner to obtain benefits not available from managing them individually.
Program Management
- A program is a collection of related projects, subsidiary programs, and operations managed in a group to achieve strategic objectives.
- Program management involves managing a group of related projects, subsidiary programs, and operations to achieve strategic objectives.
Portfolio Management
- A portfolio is a collection of projects, programs, subsidiary portfolios, and operations managed in a group to achieve strategic objectives.
- Portfolio management involves managing a group of projects, programs, subsidiary portfolios, and operations to achieve strategic objectives.
Agile Manifesto
- Highest priority is to satisfy the customer through early and continuous delivery of valuable software.
- Welcome changing requirements, even late in development.
- Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
- Businesspeople and developers must work together daily throughout the project.
- Build projects around motivated individuals.
- Give them the environment and support they need and trust them to get the job done.
Needs Assessment
- Performed by a business analyst.
- Involves understanding of business goals and objectives, issues, and opportunities.
- Recommends proposals to address what should be done, constraints, assumptions, risks, and dependencies.
- Defines success measures.
Business Documents
- Developed prior to project start (usually by a business analyst or key project stakeholder).
- Contain information about the project's objectives and contribution to the business goals.
- Help the business to determine whether a project is worth the required investment of time, money, and resources.
- Reviewed periodically.
Organizational Change Management
- Assess organizational culture.
- Evaluate impact of organizational change to project and determine required actions.
- Recommend options for changes to project.
- Continually monitor external business environment for impacts to project scope/backlog.
Organizational Cultures and Styles
- View of leadership, hierarchy, and authority.
- Shared vision, beliefs, and expectations.
- Diversity, equity, and inclusion practices.
- Risk tolerance.
- Regulations, policies, and procedures.
- Code of conduct.
- Operating environments.
- Motivation and reward systems.
Actions to Support Change
- Coach co-workers to support the business.
- Enable an agile operating system.
- Keep knowledge current and continuously improve processes and knowledge.
Plan for Change
- Define knowledge transfer, training, and readiness activities required to implement the change brought by the project.
- Include an attitudinal survey to find out how people are feeling.
- Create an informational campaign to familiarize people with changes.
- Be open and transparent about potential effects of the changes.
- Consider creating a rollout plan.
How OKRs Help Deliver Business Value
- OKRs (Objectives and Key Results) refine organizational objectives into measurable goals and intents
- Objectives are goals and intents, while key results are time-bound and measurable milestones under these goals and intents
OKR Best Practices
- Support each objective with 3-5 measurable key results
- Aim for a 70% success rate to encourage competitive goal-making
- Write OKRs that are action-oriented, inspirational, and include concrete, measurable outcomes
Incremental Value Delivery
- Incremental development approach enables value delivery sooner
- It can attain higher customer value and increased market share
- Allows partial delivery (or previews) to customers
- Enables early feedback, allowing for adjustments to direction, priorities, and quality of the product
From Principles to Performance Domains
- Use the 12 principles to guide behavior in the 8 project performance domains
- The 12 principles are derived from the Agile Manifesto
Agile
- More than 50 known agile practices and methods are in use
- Agile Manifesto includes four values and 12 principles
The Agile Manifesto
- Embraces a flexible, change-friendly way of thinking and behaving
- Understand the purpose of agile practices
- Select and implement appropriate practices based on context
- Internalize agile values, mindset, and behavior
Tailor Projects to Contexts
- Adapt methods to the unique project context to produce the desired outcomes
- Tailor iteratively and continuously throughout the project
Tailor Hybrid Approaches, Processes, and Practices
- Adapt methods to the unique project context
- Select the most appropriate development approach
- Tailor processes for the selected life cycle and development approach
- Tailor practices and methods to the environment and culture
Financial Metrics
- Financial metrics include profit, time value of money, present value (PV), future value (FV), net present value (NPV), and internal rate of return (IRR)
- Return on investment (ROI) is also a financial metric
Project Selection Using Present Value (PV) and Net Present Value (NPV)
- Present value (PV) applies to projects that span several time periods when the value of money might change
- Factors to determine PV include future value, interest rate, and number of periods
- Net present value (NPV) is used for capital budgeting and accounts for inflation and macro-economic change
Actions to Support Change
- Coach co-workers to support the business
- Enable an agile operating system
- Keep knowledge current and continuously improve processes and knowledge
- Plan for change and define knowledge transfer, training, and readiness activities
- Create an informational campaign to familiarize people with changes
Project Management Office (PMO)
- A PMO can be Directive, Manage shared resources, Coordinate communication across projects
- A PMO can be Supportive, Develop best practices, methodologies, standards, and templates
- A PMO can be Controlling, Monitor compliance with project management standards, policies, procedures, and templates
Agile Centers of Excellence (ACoEs)
- ACoEs enable, rather than manage, project efforts
- ACoEs coach teams, build agile mindset, skills, and capabilities throughout the organization
- ACoEs mentor sponsors and product owners
Organizational Project Management (OPM)
- OPM is a strategy execution framework that coordinates project, program, portfolio, and operations management
- OPM enables organizations to deliver on strategy
Agile Manifesto
- Values individuals and interaction over process and tools
- Values working software over comprehensive documentation
- Values customer collaboration over contract negotiation
- Values responding to change over following a plan
Agile Principles
- Highest priority is to satisfy the customer through early and continuous delivery of valuable software
- Welcome changing requirements, even late in development
- Deliver working software frequently, from a couple of weeks to a couple of months
- Businesspeople and developers must work together daily throughout the project
- Build projects around motivated individuals
- Face-to-face conversation is the most efficient and effective method of conveying information
Organizational Influences
- Enterprise Environmental Factors (EEFs) refer to all the implicit input or assets on processes used by an organization
- EEFs include internal and external factors that influence, constrain, or direct the project, program, or portfolio
Risk, Culture, and Change in Organizations
- Risk threshold and appetite are shaped by diverse values of country/region, industry/sector, leadership, and project team
- Understanding these values is crucial to establish effective approaches for initiating and planning projects
Change Management Framework
- Organizational change requires individual change
- The ADKAR model names five milestones an individual must achieve to change successfully: Awareness, Desire, Knowledge, Ability, and Reinforcement
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Description
This quiz covers project management portfolios, including subsidiary portfolios and operations, and their alignment with business strategies.