Project Management Fundamentals

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Questions and Answers

In the context of project governance, which of the following represents the MOST critical benefit that directly mitigates the risk of 'scope creep' and ensures alignment with organizational objectives?

  • Enabling a thorough risk assessment of the project portfolio, with a focus on identifying and mitigating potential risks that could cause deviations from the planned scope and objectives.
  • Establishing a 'big picture' perspective on how organizational resources are strategically allocated, which may still not prevent individual projects from drifting in scope.
  • Providing a detailed overview of all project management activities across the organization, fostering transparency but potentially overwhelming project teams with superfluous information.
  • Creating explicit linkages between senior management's strategic vision and the tactical execution of projects, thereby ensuring that projects remain aligned with overarching strategic goals and reducing the likelihood of unapproved scope changes. (correct)

Considering the strategic importance of aligning project selection with organizational objectives, which assessment approach would be most effective in minimizing the influence of organizational politics and the 'sacred cow' phenomenon?

  • Utilizing a simple checklist model that focuses on easily quantifiable project attributes, which can overlook strategic fit and allow politically favored projects to pass through the selection process.
  • Relying on the judgment of senior management to subjectively assess project proposals, potentially reinforcing organizational politics and biases.
  • Adopting a purely financial evaluation model, such as Payback Period, to create an objective basis for project selection, even if it neglects strategic alignment.
  • Employing a multi-criteria selection model with transparently weighted criteria, incorporating both financial and non-financial metrics, to provide a balanced and justifiable basis for project prioritization. (correct)

Within the context of Agile project management, how does the 'rolling wave' approach address the inherent uncertainties and complexities often encountered in software development?

  • By rigidly defining the entire project scope upfront to minimize scope creep, acknowledging that this method reduces adaptability.
  • By employing a sequential, phase-by-phase project execution model, which assumes that changes are costly and should be minimized at all costs.
  • By centralizing all project-related decisions within a dedicated project management office (PMO), reducing the need for collaborative decision making and fostering stability.
  • By utilizing iterative cycles to progressively elaborate project requirements, encouraging adaptive planning and enabling teams to respond effectively to evolving needs and insights. (correct)

Assuming an organization has a strong functional structure and is initiating a large-scale project, what is the MOST significant risk associated with using this existing structure without adaptation?

<p>Duplication of effort due to lack of coordination between functional departments, which risks increased project costs and delays. (D)</p> Signup and view all the answers

In a projectized organizational structure, where projects fundamentally define the nature of the business, what primary challenge does the intensive focus on project teams pose to organizational learning and knowledge transfer?

<p>Weakening of functional alignment, potentially leading to duplication of expertise and isolation of knowledge within teams. (D)</p> Signup and view all the answers

When an organization implements a matrix structure to manage projects, what inherent conflict is MOST likely to arise regarding resource allocation and prioritization?

<p>Conflict between the project manager and functional manager regarding the allocation and utilization of personnel, budget, and equipment resources. (B)</p> Signup and view all the answers

Given a scenario where a Project Management Office (PMO) is tasked to improve the efficiency of project execution, which model would BEST describe its role to achieve this specific goal?

<p>Control Tower, directing project execution and ensuring adherence to standard processes. (C)</p> Signup and view all the answers

In evaluating whether to utilize a dedicated project team structure, which set of project characteristics would MOST strongly suggest this organizational form is appropriate?

<p>Projects that are strategically critical, requiring a cohesive full-time team with specialized expertise. (D)</p> Signup and view all the answers

Considering the strategic imperatives behind project selection, what specific organizational capability would MOST effectively mitigate the problem of 'implementation gap,' that is, to bridge the distance between strategic vision and actionable project initiatives?

<p>Improving middle management's understanding of organizational strategy, ensuring that project selection aligns with overarching corporate goals. (B)</p> Signup and view all the answers

Given the principles of strategic management, what fundamental role does the strategic alignment of projects play in ensuring an organization's sustained competitive advantage?

<p>Ensuring that all project initiatives contribute directly to achieving the firm's strategic objectives and reinforce its market position. (C)</p> Signup and view all the answers

In the realm of portfolio management, what critical trade-off must organizations explicitly address when balancing the investments across 'bread-and-butter' projects and 'oyster' projects?

<p>The trade-off between short-term profits from sustaining innovations, which minimizes risk, and potentially higher, long-term gains from disruptive innovations, which entails more risk. (C)</p> Signup and view all the answers

Analyzing the strategic management process, at what stage is the organization's mission statement MOST directly utilized, and what critical function does it serve during that stage?

<p>During strategy analysis, establishing organizational identity. (B)</p> Signup and view all the answers

How do project managers utilize the 'SMART' framework in the goal-setting phase, and what potential pitfall must they actively mitigate to ensure its effectiveness?

<p>As a tool for establishing clear, quantifiable, and achievable objectives, but they must be cautious not to fixate merely on compliance at the expense of value-driven innovation. (C)</p> Signup and view all the answers

Considering the compression of the product lifecycle as a key driver in project management, what advanced strategy could organizations utilize to sustain a competitive advantage in rapidly evolving markets?

<p>Apply lean and agile methodologies. (C)</p> Signup and view all the answers

When assessing organizational culture, what strategy effectively reveals the shared assumptions and values that are often tacit and unwritten?

<p>Interpreting the narratives and folklore surrounding the organization. (C)</p> Signup and view all the answers

In Agile project management, what key advantage does prioritizing active collaboration between project stakeholders and customer representatives offer in the project lifecycle?

<p>Improved relevance of the project deliverables. (B)</p> Signup and view all the answers

In the context of the 'Technical Dimension' of project management according to the socio-technical approach, what primary goal does prioritizing formal, disciplined processes serve in project execution?

<p>Guaranteeing predictable, repeatable, and consistent project outcomes. (C)</p> Signup and view all the answers

How can PM's decision to modify a product or the degree to which they accept delays best be guided?

<p>Strategic concerns. (B)</p> Signup and view all the answers

Which of these is not a factor in defining the Project Life Cycle

<p>Budgeting for scope creep. (B)</p> Signup and view all the answers

Of the 4 P's, which of these is most likely to determine the scope a project can accomplish.

<p>Power (C)</p> Signup and view all the answers

What is the Implementation Gap and why would it most likely be detrimental to the project?

<p>The lack of understanding between top and middle level managers, rendering strategic and ground level project action to be misaligned. (A)</p> Signup and view all the answers

When referring to the concept of Bread-and-Butter projects against Oyster projects, what factor is the main focus of how these project types should be valued?

<p>What the ratio is between risk and potential growth for both projects. (A)</p> Signup and view all the answers

In a situation where a company wishes to take on Agile methodologies but still has a Waterfall project process they would prefer to see completed, what's the best middle ground for seeing both accomplished?

<p>To use Agile methodologies until a specification has been established, then utilizing Waterfall to see the project through. (B)</p> Signup and view all the answers

Of the 5 stages of planning, executing, defining, controlling, and closing, what are the top issues that can cause the project to falter in each stage?

<p>Planning may encounter shifting goalposts, executing may run into unforeseen issues, defining may have team members clash, controlling may have issues to re-prioritize, and closing may have valuable lessons overlooked. (C)</p> Signup and view all the answers

Of the Functional organization, Dedicated project team, and Matrix structure, what negative effects can each provide to a project?

<p>A functional organization may lead to difficulty with the team communicating, a dedicated project team can lead to team members having tunnel vision, and a matrix structure can lead to conflicting direction. (C)</p> Signup and view all the answers

A program is:

<p>A group of related projects designed to accomplish a common goal over an extended period of time. (C)</p> Signup and view all the answers

Which of these is NOT a main characteristic of a project?

<p>Has a flexible life with no defined beginning and end. (D)</p> Signup and view all the answers

Which of these is NOT a task that a Project Manager is responsible for:

<p>Must make all the decisions. (B)</p> Signup and view all the answers

Which of the project phases are the Initiating and Planning phases also referred to?

<p>1st and 2nd (D)</p> Signup and view all the answers

What occurs during the Planning step of Project Management?

<p>Plan time. (A)</p> Signup and view all the answers

What occurs during the Executing step of Project Management?

<p>Status Reports are created. (D)</p> Signup and view all the answers

Why do Project Managers need to understand strategy?

<p>So they can make appropriate decisions and adjustments. (A)</p> Signup and view all the answers

Strategic Management involves assessing:

<p>What we are. (B)</p> Signup and view all the answers

Which objective is BEST described as aligning with the 'SMART' framework mentioned in the strategic management process?

<p>To reduce costs by 5% by the end of the year. (D)</p> Signup and view all the answers

Which of these is NOT a 'Benefit of Project Governance':

<p>Micro managing all aspects of the project development cycle. (B)</p> Signup and view all the answers

Failing to prioritize projects can results in:

<p>The waste of resources on non-value-added activities/projects. (D)</p> Signup and view all the answers

Flashcards

What is a project?

A temporary endeavor undertaken to create a unique product, service, or result.

What is a program?

A group of related projects designed to accomplish a common goal over an extended period of time.

What is Program Management?

The process of managing a group of ongoing, interdependent, related projects in a coordinated way to achieve strategic objectives.

What is a portfolio?

A set of related programs undertaken to accomplish a common goal.

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What is project initiating?

Determines the nature and scope of the project.

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What is project executing?

Ensures that the project management plan's deliverables are executed accordingly.

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What is project monitoring and controlling?

Observe and control the execution of project, avoid if possible, problems and deliver on time

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What is project closing?

Ending of the project.

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What are the 4 P's of project management?

Plan, Process, People, and Power.

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What is the Project Manager?

Professional that has the responsibility of defining, planning, execution, controlling and closing of any project

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What is Agile Project Management?

Methodology emerged out of frustration with using traditional project management processes to develop software and is now being used across industries to manage projects with high levels of uncertainty.

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How long should iterations in Agile last?

Iterations typically last from one to four weeks.

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What is the technical dimension of project management?

Consists of the formal, disciplined, purely logical parts of the process, including planning, scheduling, and controlling projects.

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What is the sociocultural dimension of project management?

Involves the contradictory and paradoxical world of implementation and centers on creating a temporary social system within a larger organizational environment that combines the talents of a divergent set of professionals working to complete the project.

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What is strategic management?

The process of assessing "what we are" and deciding and implementing "what we intend to be and how we are going to get there."

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What does SMART stand for in objectives?

Be specific, measurable, assignable, realistic, time-related.

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What is a benefit of Project Governance?

An overview of all project management activities.

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What is a problem with not having Project Governance?

Projects that do not support the organization's overall strategic plan and goals.

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What is the Implementation Gap?

The lack of understanding and consensus of organization strategy among top and middle-level managers.

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What is Organization Politics?

Project selection may be based not so much on facts and sound reasoning as on the persuasiveness and power of people advocating projects.

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What is a benefit of Project Portfolio Management?

Builds discipline into project selection process.

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What is Managing the Portfolio System?

Senior management input and governance team responsibilities.

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What are Bread-and-butter projects?

Projects involve evolutionary improvements to current products and services.

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What are Pearls projects?

Represent revolutionary commercial advances using proven technology.

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What are Oysters projects?

Involve technological breakthroughs with tremendous commercial potential.

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What are White elephants projects?

Showed promise at one time but are no longer viable.

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What is Functional Organization?

Top management decides to implement the project, and different segments of the project are distributed to appropriate areas.

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What is Dedicated Project Teams?

Operate as units separate from the rest of the parent organization.

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What is Matrix Structure?

A hybrid organizational form in which horizontal project management structure is overlaid on the normal functional hierarchy.

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What is Project Management Office (PMO)?

Centralized unit within an organization or a department that oversees and supports the execution of projects.

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What Is the Right Project Management?

How important is the project management to the success of the firm?

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What is Organizational Culture?

A system of shared norms, beliefs, values, and assumptions that bind people together, thereby creating shared meanings.

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Identifying Cultural Characteristics?

Study the physical characteristics of an organization.

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Implications of Organizational Culture for Organizing Projects?

Project managers interact with the culture of their parent organizations as well as the subcultures of various departments.

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Study Notes

  • Course SYSA12 covers Project Management Fundamentals

What is a Project?

  • Term defined by the Project Management Institute (PMI)
  • Projects are temporary endeavors with a defined start and end
  • Undertaken to create a unique product, service or result

Main Characteristics of a Project:

  • Established objective
  • Defined life span with a beginning and end
  • Involves multiple departments and professionals
  • Doing something that has not been done before
  • Specific time, cost and performance requirements
  • Progressively elaborated

Project Management

  • Defines the process of leading the team's work to achieve all project goals within the constraints given

Project vs. Program vs. Portfolio

  • Program: Group of related projects achieving a common goal over time
  • Program Management: Manages interdependent, related projects for strategic objectives
  • Portfolio: Collection of related programs to accomplish a common goal

Project Life Cycle Phases (Waterfall Model)

  • Initiating (Defining): Determines the nature and scope of the project
    • Includes understanding the business environment and necessary controls
    • Reporting deficiencies and recommending fixes
  • Planning: includes plan time, cost and resources
  • Executing: Ensures deliverables are executed by:
  • Allocating human and material resources and budget
  • Coordinating resources
  • Managing resources
  • Monitoring & Controlling: Observes and controls project execution
    • Avoids problems and ensures timely delivery – Closing: Marks the end of the project
    • Contract closure
    • Project closure
    • Lessons Learned

Current Drivers in Project Management

  • 4 P’s: Plan, Process, People, Power
  • PM Drivers:
    • Compression of product life cycle
    • Knowledge explosion
    • Triple bottom line (planet, people, profit)
    • Increased customer focus
    • Small projects representing big problems

The Project Manager

  • Professional responsible for defining, planning, executing, controlling and closing projects:
    • Manages temporary, non-repetitive activities
    • Acts independently of the formal organization,
    • Arranges resources
    • Direct contact to customer
    • Works with a diverse team of characters
    • Provides project direction and integration
    • Responsible for project performance and success
    • Must induce the right people at the right time to make the right decisions

Agile Project Management

  • Methodology emerged from using traditional project management for software development
  • Used to manage projects with high levels of uncertainty across industries
  • Employs iterative process ('rolling wave') to complete projects
  • Focuses on collaboration between the project and customers.
    • Breaks projects into functional pieces
    • Adapts to changing requirements
  • Defining phase establishes requirements while traditional methods handles the other project aspects
  • Functions best in teams of 4-8 members

Agile PM: Rolling Wave Development

  • Iterations last 1-4 weeks to create measurable progress
  • Each iteration defines requirement and technical problems while customer gets to see these features
  • Progress reviewed and adjustments are made during each iteration
  • Each new iteration builds upon the previous one until customer satisfaction and project completion

Project Management - Socio-Technical Approach

  • Technical Dimension ("Science"):
    • Formal, disciplined, logical parts of process
    • Planning, scheduling, controlling projects
  • Sociocultural Dimension ("Art"):
    • Implementation that includes a contradictory world
    • Creating a social system within organizational environment to put together talent to work on projects

Strategy

  • Project managers need to understand strategy to make appropriate decisions/adjustments

Strategic Management

  • Assessing “what we are”, deciding/implementing “what we intend to be”

Strategic Management Process

  • Continuous, iterative process for an integrated long-term plan
  • Requires links among mission, goals, objectives, strategy and implementation
  • Two Dimensions: external and internal responses to enhance competitive position of firm
  • Four Activities: organizational mission, analyze/formulate strategies, set objectives, impement

Project Governance

  • An Overview includes of all project management activities
  • Encompasses organizational resources used
  • Includes risk assessment of projects
  • Measures firm's improvement relative to others in the industry
  • Manages linkages of senior management with project execution

Problems from not having Project Governance include

  • Projects do not support strategic organization plan and goals
  • Independent managerial decisions that create internal imbalances
  • Failure to prioritize projects cause a waste of resources

Need for a Project Priority System including

  • Implementation of projects needs strong priority system
  • Issues: the implementation gap, the organization politics and how persuasive they are

Resource Conflicts and Multitasking

  • Occurs in multi-project environments
  • Need to share resources leading to multitasking
  • Stopping work on a task to work on another project occurs, then workers returns to original task

Selection Criteria Types

  • These include Financial and Non-financial
  • Models include multi-criteria selection

Benefits of Project Portfolio Management

  • Builds discipline into project selection process, linking it to strategic metrics
  • Prioritizes proposals across criteria instead of politics
  • Aligns resources to strategic direction and balances risks
  • Can justify to end projects and improves communication

Managing the Portfolio System

  • Senior Management Input: guidance for selection criteria aligned with current strategy, annually balance organization resources
  • Governance Team Responsibilities: publish project priority, ensure open selection process and evaluate progress while scanning environment

Balancing the Portfolio

  • Balancing includes risks and type of project (bread and butter, pearls, oysters, white elephants)

Project Management Structures

  • Functional Organization, Dedicated project teams, Matrix structure (weak, balanced, strong)

Functional Organization

  • Top management implements the project and distributes to areas
  • Coordination maintained through management channels
  • An area plays a role or has a interest in success

Dedicated Project Teams

  • Project teams operate separately from rest of organization
  • Full time managers gather the specialists
  • Project manager recruits personnel
  • Projectized organization supports the project teams

Projectitis

  • A negative effect on dedicated teams
  • Creates a we vs they attitude between team members and the rest of the organization

Matrix Structure

  • Manages a hybrid organizational form
  • Overlays structure on functional hierarchy
  • Two chains of command exists by functional lines and project lines
  • Project participants reports to both functional and project manager

Resource Use

  • The matrix structure utilizes resources optimally
  • Workers operate on multiple projects and do functional duties
  • Integrates through legitimized manager

Project Management Office (PMO)

  • Centralized unit oversees and supports project execution
  • Plays critical role with matrix system
  • Different Types: Weather station, Control tower, Resources pool, Command and control center

Considerations for what a good project managment structure looks like

  • Organization: How important project management is, the work and resource levels
  • Project: Size, Importance, Innovation and need, enviromental complexity, budget/time constraints and stability

Organization Culture

  • Shared norms, beliefs, values and assumptions and creates shared meanings
  • Reflects personality of organization
  • Has important functions like identity, management system, clarifies behavior and creates order

Cultural Characteristic Identification

  • Study the physical characteristics, read the organization, observe interaction and interpret the stories

Organizational Culture Implications

  • Managers interact with the culture
  • Clients and customer organizations
  • Connected organizations
  • The culture of organizational is like that of a riverboat trip

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