Project Management Fundamentals
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Questions and Answers

Which of the following is the MOST accurate description of project management?

  • Ensuring all project documentation is properly filed and archived.
  • Applying knowledge, skills, and techniques to meet project requirements. (correct)
  • Delegating tasks to team members and monitoring their progress.
  • Using specialized software to track project financials and timelines.

What is the purpose of project managers communicating project progress to team members and customers?

  • To demonstrate the project manager's leadership skills.
  • To justify the project's budget and resource allocation.
  • To keep everyone informed and aligned during the project. (correct)
  • To ensure everyone is aware of potential cost overruns.

Which action BEST exemplifies a project manager ensuring a project stays within budget?

  • Presenting the initial budget to stakeholders for approval.
  • Approving all invoices promptly to maintain good vendor relations.
  • Regularly monitoring project costs and managing unexpected expenses. (correct)
  • Negotiating lower rates with vendors after unexpected costs arise.

A company is looking to improve its project success rate. Drawing from the statistics, what should they prioritize?

<p>Improving project management practices. (A)</p> Signup and view all the answers

A project manager needs to keep a project on schedule. Which task should they prioritize?

<p>Managing tasks and ensuring timely completion. (B)</p> Signup and view all the answers

What is the MAIN focus of a Junior Project Manager?

<p>Performing all project management tasks alongside a senior professional. (C)</p> Signup and view all the answers

Which statement BEST describes the role of a Project Administrator?

<p>Providing administrative support to the project team. (B)</p> Signup and view all the answers

What is the MOST important responsibility of a Project/Program Assistant?

<p>Providing administrative support and assisting team members. (B)</p> Signup and view all the answers

A Project/Program Coordinator ensures projects are completed on time and within budget by:

<p>Participating in hands-on work and administrative tasks. (B)</p> Signup and view all the answers

What is the primary focus of Operational Management roles?

<p>Managing daily operations and aligning project segments with budget and schedule. (D)</p> Signup and view all the answers

A Project Analyst primarily supports a project by:

<p>Providing data analysis and contributing to strategy. (A)</p> Signup and view all the answers

A Project Leader/Director primarily contributes to a project by:

<p>Driving core decision-making and setting the project's direction. (C)</p> Signup and view all the answers

In which industry are you MOST likely to find the job title 'Project Controller'?

<p>Engineering and Construction. (D)</p> Signup and view all the answers

What is the MAIN responsibility of a Technical Project Manager?

<p>Conducting project planning and management to meet specific goals. (B)</p> Signup and view all the answers

The PMO Analyst manages complex projects to ensure:

<p>They are executed and completed in a timely manner. (D)</p> Signup and view all the answers

What BEST describes the role of a Program Manager?

<p>Managing and coordinating a group of related projects. (D)</p> Signup and view all the answers

What is a Portfolio Manager's MAIN focus?

<p>Prioritizing projects and programs to align with strategic initiatives. (C)</p> Signup and view all the answers

An Operations Analyst recommends changes to improve the project and company by:

<p>Managing and coordinating research. (B)</p> Signup and view all the answers

What is the MOST important responsibility of an Operations Manager?

<p>Overseeing strategic decision-making and rolling out action plans. (B)</p> Signup and view all the answers

If someone is overseeing the day-to-day administrative and operational functions of a business, what job title is that?

<p>Chief Operating Officer. (C)</p> Signup and view all the answers

A Scrum Master's PRIMARY role is to:

<p>Coordinate and guide the Scrum team, promoting Agile principles. (C)</p> Signup and view all the answers

What is the MAIN responsibility of a Product Owner?

<p>Driving the direction of product development and progress. (A)</p> Signup and view all the answers

What is the purpose of networking in a professional setting?

<p>Learning, sharing knowledge, and creating business relationship. (C)</p> Signup and view all the answers

What is the importance of prioritization of tasks by a project manager?

<p>Focusing on tasks that are key to more elaborate tasks, increasing the chance of better outcomes. (D)</p> Signup and view all the answers

How does delegation add value to a project team and organization?

<p>Matching tasks to individuals who can best complete them. (D)</p> Signup and view all the answers

What BEST describes how project managers use effective communication to add value?

<p>Being transparent with teams and stakeholders, keeping everyone informed. (C)</p> Signup and view all the answers

What is MOST important when focusing on the customer in project management?

<p>Understanding expectations. (D)</p> Signup and view all the answers

What defines an internal customer in project management?

<p>Management, project team members, and resource managers within the organization. (D)</p> Signup and view all the answers

A project manager fosters relationships and communication primarily to:

<p>Build teamwork &amp; assure customer satisfaction. (B)</p> Signup and view all the answers

When building a project team, what is the FIRST thing a project manager should consider?

<p>The skills needed and available resources. (C)</p> Signup and view all the answers

How can a project manager demonstrate the value of a team?

<p>Allowing team input, addressing their needs, and encouraging questions. (A)</p> Signup and view all the answers

What should project managers focus on to foster relationships and communication?

<p>Building a great team and ensuring customer satisfaction. (B)</p> Signup and view all the answers

What is the MOST effective way for a project manager to manage a project successfully?

<p>Communicating impacts of each process and ensuring teammates understand the bigger picture. (B)</p> Signup and view all the answers

How does a project manager add value by breaking down barriers?

<p>Allowing the team to innovate and share ideas. (C)</p> Signup and view all the answers

A project manager should determine the float to:

<p>Help them figure out where they can change the order of tasks or juggle resources if needed. (A)</p> Signup and view all the answers

What does influencing without authority refer to?

<p>The ability to guide teammates without direct managerial control. (D)</p> Signup and view all the answers

How does clear feedback improve a project?

<p>Checking with teammates to understand how they're progressing on a task and providing clear feedback on the quality of a teammate's work. (A)</p> Signup and view all the answers

Why is the ability to stay cool under pressure important to have?

<p>This helps manage changes and stay calm while helping the team does so. (A)</p> Signup and view all the answers

Why is it important to have strong organizational skills?

<p>To have the ability to organize the core elements of a project to ensure nothing gets lost or overlooked. (D)</p> Signup and view all the answers

Why should you calculate "float" in your schedule?

<p>Refers to the amount of time you can wait to begin a task before it impacts the project schedule and threatens the project outcome. (B)</p> Signup and view all the answers

What is MOST important when handling changes during a project?

<p>Communicate what you know clearly. (A)</p> Signup and view all the answers

What is MOST important, so team members feel more empowered when the project manager makes the decision-making process collaborative?

<p>Team members may have more creative or efficient approaches. (A)</p> Signup and view all the answers

Flashcards

Project Management

Applying skills and techniques to meet project requirements and achieve desired outcomes in business.

Key Project Manager Tasks

Planning & organizing, managing tasks, budgeting, and controlling costs to ensure project success.

Project Plan

Helps set project tone, keeps team aligned, organizes meetings, and manages project documentation.

Industries with Project Growth

Manufacturing, Information Services, Finance, Oil, Utilities

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Junior Project Manager

Performs project management tasks alongside a more experienced professional in any industry.

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Project Administrator

Assists project team with administrative tasks.

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Project/Program Assistant

Supports team members on a project and offers administrative support.

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Project/Program Coordinator

Works under project manager to ensure projects are completed on time and within budget.

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Project Support Specialist

Oversees assigned projects alongside a manager, training, and developing employees.

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Operational Management Roles

Key elements of project management that includes making sure a project is on budget and on schedule.

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Project Manager

Responsible for initiating, planning, executing, monitoring, and closing a project.

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Project Analyst

Moves a project along through data analysis, strategy, and performance support.

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Project Leader/Director

Drives core decision-making and sets the direction for the project.

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Project Controller

Primarily responsible for project planning, common in engineering and construction.

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Technical Project Manager

Conducts planning and management for goals, ensuring requirements are met within time and budget.

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Project Management Office (PMO) Analyst

Manages progress of complex projects, ensuring timely execution and completion.

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Program Managers

Manage related projects, facilitate communication, and support long-term organizational goals.

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Portfolio Managers

Manage related programs, coordinate to meet strategic initiatives, and prioritize work.

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Operations Analyst

Manages research, investigates workflows, creates procedures, recommends improvements.

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Operations Manager

Oversees strategic decision-making, rolls out action plans based on reporting.

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Chief Operating Officer

Responsible for overseeing day-to-day administrative and operational functions.

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Scrum Master

Coordinates and guides the Scrum team, knowledgeable in Agile frameworks.

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Product Owner

Drives the direction of product development and progress

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Project Managers

They guide, teach, and use relationships to add value, improve organizations

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Prioritization

Prioritizing tasks, connecting with stakeholders, increasing likelihood for a better outcome.

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Delegation

Matching tasks to individuals who can best complete the work.

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Communication

Being transparent with teams and stakeholders, keep people involved as informed

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Customer

Person or organization defining requirements, including budget and deadlines.

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Internal Customers

Stakeholders within the same organization.

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External Customers

Clients, contractors, customers, consumer

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Managing a Project involves

Ensuring every teammate understands the bigger picture to meet project goals.

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Breaking Down Barriers

Breaking down barriers, empowering innovation, and encouraging collaboration.

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Project Task

An activity accomplished within a set time by a team.

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Delegate

Entrusting responsibility to another, usually less senior.

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Teaching and Mentoring

Giving time to explain expectations, improve choices, and build on experiences.

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Building Relationships

Getting to know team members, building vendor relationships; investing in project success.

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Controlling change

Documentation, flexibility and adjusting to stakeholder needs.

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Empowering Your Team

Giving your team ability they can trust and believe.

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Budgeting and Controlling Costs

Over seeing financial components of a project and mitigating risk and problems.

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Cross Functional Team

Team members with diverse backgrounds, expertise, and job functions.

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Study Notes

Project Management

  • Project management entails applying knowledge, skills, tools, and techniques to meet project requirements and achieve desired outcomes, including staying on time and within budget, addressing tasks such as organization, budgeting, and communication.
  • Poor project management leads to missed delivery dates (48%), budget targets (43%), and organizational goals (31%).
  • Project managers do planning & organizing, managing tasks, budgeting, and controlling costs and other factors such as unexpected costs.
  • Guarantees project outcomes create value for the company, identify project goals, update team members and clients, and use various tools & techniques daily.
  • Project managers create project plans, help manage tasks for the team, communicate project progress, and manage project costs within budget.

Project Management Skills & Industries

  • Project management necessitates skills in planning, organizing, budgeting, and task management.
  • Industries with the most growth in project management include manufacturing and construction, information services and publishing, management and professional services, finance and insurance, utilities, oil, and gas.
  • Internships and contract work can help one start to apply these skills

Entry-Level Project Management Positions

  • Common project management positions include Junior Project Manager, Project Administrator, Project/Program Assistant, Project/Program Coordinator, and Project Support Specialist.
  • Junior Project Managers perform all aspects of being a project manager alongside an experienced professional.
  • Project Administrators assist the rest of the project team with administrative tasks.
  • Project/Program Assistants support team members and offer administrative support, potentially doing research or creating training documents.
  • Project/Program Coordinators participate in hands-on work and administrative tasks to ensure projects are completed on time and within budget.
  • Project Support Specialists work alongside a project manager and team members to oversee assigned projects, and may train and develop employees.

Operational Management Roles

  • Operational management facilitates project alignment on budget and schedule.
  • Key operational management roles include Project Manager (responsible for initiating, planning, executing, monitoring, and project closure), Project Analyst, Project Leader/Director, Project Controller, Technical Project Manager, and Project Management Office (PMO) Analyst.
  • Project Managers are responsible for initiating, planning, executing, monitoring, and closing projects with transferable skills across industries.
  • Project Analysts move projects along by sharing information, providing support via data analysis, and contributing to strategy/performance.
  • Project Leaders/Directors drive core decision-making and set the project's direction; they are knowledgeable about the product or deliverable.
  • Project Controllers are responsible for project planning, commonly seen in construction and engineering.
  • Technical Project Managers conduct project planning and management for identified goals within defined time frames and budgets.
  • Project Management Office Analysts manage the progress of complex projects for timely execution and completion.

Advanced Project Management Positions

  • Program Managers manage groups of related/similar projects, facilitate effective communication, provide support, and create/manage long-term organizational goals.
  • Portfolio Managers manage groups of related programs within the same organization, coordinating programs to ensure they are on track and meeting strategic initiatives.
  • Operations Analysts manage/coordinate research, investigate workflows, create business procedures, and recommend changes to improve projects/the company.
  • Operations Managers oversee strategic decision-making and roll out action plans (financial, schedule, and resource reporting).
  • Chief Operating Officers are responsible for overseeing the day-to-day administrative/operational business functions.

Agile Project Management

  • Agile project management involves different positions
  • Scrum Masters coordinate and guide the Scrum team, teaching the Scrum values and principles, and may be listed as a Technical Program Manager or Technical Project Manager.
  • Product Owners drive the direction of product development and progress.

Project Managers

  • They shepherd projects from start to finish and guide their team, utilizing organizational and interpersonal skills.
  • Prioritization, Delegation, and effective Communication are what project managers contribute to teams and organizations

Customer Focus

  • Customers define project requirements and set guidelines (budget & deadlines).
  • Internal customers are stakeholders within an organization.
  • External customers are outside of the organization (clients, contractors, suppliers, and consumers).
  • Project managers add value by building relationships with customers & assuring their satisfaction and managing expectations

Building a Project Team

  • Project managers add value by identifying the right team and enabling their success, understanding motivations, strengths, & weaknesses.
  • Key components include understanding skills needed, customer requirements, valuing each team individual, trusting and appreciating input, and addressing team needs as soon as possible.

Relationships and Communication

  • Foundation skills needed to effectively build relationships and maintain customer satisfaction.
  • Spending and taking the time to build relationships is something project managers take the time to do.

Managing the Project

  • Successful project managers see the impacts of each process and communicates those impacts.
  • Keeping open lines of communication and relationships takes time, but the result is success.

Breaking Down Barriers

  • Project managers add value by breaking down barriers, innovate, and empower the team.
  • They also provide new innovative approaches to find solutions.

Organizing Product Documentation & Managing Quality

  • Project managers apply organization skills to streamline documentation and quality assurance

Planning & Organizing Project Tasks

  • Productivity tools should be used to track project completion such as plans, deadlines, schedules, documenation

Delegating Project Tasks

  • Project assignments should be entrusted to someone else, typically who is less senior in rank.
  • Using timelines and schedules ensures the team is on task, even as you identify top priorities of projects for the upcoming quarter.

Interpersonal Skills

  • Using interpersonal skills, like communication, active listening, and leadership, are the behaviors used to interact with others.
  • Teaching and mentoring helps eliminate rework, confusion, and frustration.
  • Building relationships require getting to know team members, customers, clients, vendors, and other stakeholders.
  • Project managers need to manage change, give your team the ability to work directly and communicate status and concerns

The Team

  • It’s important for project managers to guide the team (who are not direct managers) and still guarantee accountability, delegate tasks, and facilitate communication.

Teamwork

  • It consists of team members from different job functions and varying experience.
  • Being able to communicate clearly, get team members w/right skills, measure progress

A Project Manager's Focus

  • They create schedules, use productivity tools, use processes, manage tasks, and control costs.
  • Effective project managers are in charge of overseeing resources and costs, ensure complete projects, and create teamwork.

Decision Making Qualities

  • The key qualities that aid good decision making include staying on schedule by gathering information, effectively communicate, remain flexible and have strong organizational skills

Key skills

  • Decision making can be empowerment by project managers to make the process collaborate towards the group's goals.
  • Project managers' key function is communication (team expectations), communication, escalating issues for success
  • Project managers make flexible plans that take external constraints into account, and plan for risk and challenges. Calculate "float." with time they can wait for the project

A Project Manager's Personality

  • Key personality traits needed include:
  • Staying calm/poised
  • empathy
  • clear communication
  • trust on the team

Project Life Cycle

  • Life cycles guide project progress and ensure projects finish in the correct time. Most project cycles include four phases that consist of several tasks and concerns.

Project Inititation

  • Involves project goals and deliverables, identifiy budget, resources etc,
  • You'll document all this information in one place to showcase the project's value, and hopefully get approval to move forward with it.

Defining a budget

  • A budget needs to include steps on all the tasks that need to be completed, ways to communicate team roles and responsibilities, a schedule, resources, and what to do in case your project encounters problems or needs to change.
  • Your tasks are to monitor project and make sure the project will be on time.

Stages of a Project

  • Initiate, make a plan, execute, close

Customer Service

  • Communicate, manage quality expectations

Key Point

  • The long term benefit should be highly considered during the project and that that you understand the risk of the project.

During initiation organize the project into categories : Goals, Determine sources, people

Second step in Project Management , make a plan.

The most common Risks to keep in mind are the plan, changes , etc.

You use your plan to keep communicating with employees. They need to know what to do and what questions

Actions to take

  • You communicate with others and take it upon yourself to take all of them as direct tasks

Phases in action: Executing and Closing

_This phase oversees clear tasks, support team, must communicate regulary , adjust schedule etc. all tasks have been finished.

  • All invoices/records have been verified after finishing the project.
  • Share all information with all of the stakeholders.

Project team, making sure that you put the correct role to each team member.

Make sure communication is great throughout meetings or emails.

Project team phases (The project timeline stages)

  • Ask who needs to be involved.
  • Is the client's goal reached
  • Do not know what skills or recourses will be needed.

Key points to achieve

  • Outline deadlines and tasks
  • Build schedule
  • Monitor team , clear issues or barriers that will stop progress.
  • Adjust timeline if necessary

Waterfall and Agile

  • Waterfall needs an order and expects the project to be linear.
  • While agile (scrum). is non linear and allows you to do everything at the same time.

Waterfall vs Agile (team)

  • Waterfall a project manager has control of all and they can complete 1 phase at a time. .Agile requires planning

Six Sigma and lean

Key points.

  • Always focus on the customer, always have a smooth process for people to contact.
  • Always remove waste, collaborate with teammates,
  • Create process to have the proper amount of the project.

Leaks 55 methods that can get rid of waste

  • Getting rid of things we dont need and organizing what is needed for production
  • Labelling and putting things away
  • Clear space daily.

Interpersonal Skills

  • Understanding the skills to know how to make decisions that will enable you to keep others engaged.

Agile (Short Phases)

  • Collaborative and iterative work , team share responsibility of project.

Scrum (Collaboration)

  • Agile model, focuses on what the team can do

Lean (Elimiate Waste)

  • Do more with less!

Matrix

  • Team reports to stakeholders across teams and Direct managers.
  • Good points are; you have people above you, but you also have people in adjacent departments. Make sure you communicate and follow the manager / follow the teams rule to get each point. (communicate very very well)

Projoect manager offie (PMO)

  • Defines project goals, standards .
  • Offer guidance and support.
  • This involves defining processes,select projects based on company goals

Project Documentation (archive tools). To recap includes planning/resources And all other tools to succeed. Team work

Ensure you know how the companies function/ culture work ( ask great questions.)

  • See if you can find any experience to help out similar with projects.
  • Does the mangment team care for speed/accuracy?
  • Make sure you know how they will manage and help.

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Description

Explore the core principles of project management. Learn about planning, task management, budgeting, and communication. Understand how effective project management ensures projects are delivered on time, within budget, and aligned with organizational goals.

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