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Questions and Answers
What is the objective of the Welcome & Kick-Off phase?
To start the project on the right foot by setting clear expectations, building enthusiasm, and fostering a sense of collaboration among everyone involved.
What should a project manager do when a new project is assigned by the BD Team or PMO office?
Send a kick-off message to the client on the same day.
Why is it important to set expectations during the kick-off?
To reassure the client and align the team on project goals.
During the kick-off for an e-commerce website project, what goal was emphasized?
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What documents should a project manager review to understand project details?
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How should a project manager evaluate a client's communication preferences?
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Match the following project phases with their objectives:
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Study Notes
Welcome & Kick-Off
- Objective is to establish clear expectations, enthusiasm, and collaboration from the outset.
- Critical phase to align both client and team on goals and communication practices.
- Project manager is informed immediately once a new project is assigned.
- A kick-off message is ideally sent to the client within the same day of project assignment.
- After team allocation, a welcome message is also sent to the team, emphasizing communication, quality, and commitment.
- Setting expectations fosters ownership and alignment among team members and clients.
Review Given Project Details
- Objective to ensure comprehension of project requirements, scope, and client expectations.
- Project manager reviews requirement documents, designs, client calls, and existing products for a thorough understanding.
- Assessment of client's business helps align project objectives with overall strategy.
- Understanding client focus on cost, deadlines, or other aspects is crucial for effective communication.
- Evaluate the client's preferred communication style—detailed updates vs. high-level summaries.
- Insights from this review stage inform communication strategy and project management approach.
Understand Project Goals
- Objective to define and align project goals with client's strategic objectives.
- Project manager explores the rationale behind the client's expectations and desired outcomes.
- Essential to grasp not only the features needed but also the motivations driving the project.
- Clear understanding of goals helps guide project direction and priorities for the team.
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Description
Explore the essential Welcome & Kick-Off phase of Project Management 101. This phase establishes clear expectations, builds enthusiasm, and promotes collaboration among project stakeholders. Understanding this process is crucial for aligning goals and setting a positive tone for the project.