Project Initiation: Reasons and Selection

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Questions and Answers

Projects are initiated for two broad reasons: Problems that lend themselves to systems solutions and opportunities for improvement through: Upgrading systems, Altering systems, Installing new ______

systems

To identify problems and/or opportunities, one should check output against performance criteria, observe behavior of employees, and listen to external feedback from vendors, customers, and ______

suppliers

Specific signs of problems include too many errors, work completed slowly, work done incorrectly, work done incompletely, and work not done at ______

all

Specific signs of problems related to employees include high absenteeism, high job dissatisfaction, and high job ______

<p>turnover</p> Signup and view all the answers

Wetherbe's PIECES problem-solving framework is a checklist for identifying problems with an existing IS: Performance, Information and Data, Economics, Control and Security, Efficiency, ______

<p>Service</p> Signup and view all the answers

Whether using classical SDLC or an Object-oriented (OO) approach, analysts first define problems and objectives of the ______

<p>system</p> Signup and view all the answers

A problem definition usually contains: problem statement followed by series of ______, or major, independent pieces of the problem series of objectives, or goals that match the issues Issues are the current situation; objectives are the desired situation

<p>issues</p> Signup and view all the answers

Example: Problem Controls inconvenience customers and employees meaning, some controls of ______ current system are 'inconvenience' for most customers, even employees; not user friendly, hard to use, etc.Example: Objective Improve controls for ______ convenience of ______ ______ customers and employees Writing ______ objectives seems to be easy but it really needs a complete understanding of what really ______ problem is on ______ part of ______ analyst ;)

<p>the</p> Signup and view all the answers

Project Selection There are five (5) criteria for project selection: Backed by ______ Timed appropriately for commitment of resources It moves the business toward attainment of its goals Practicable Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem

<p>management</p> Signup and view all the answers

It moves the business toward attainment of its ______ Practicable Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem

<p>goals</p> Signup and view all the answers

Important enough to be considered over other ______ Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem

<p>projects</p> Signup and view all the answers

It moves the business toward attainment of its goals Practicable ______ Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem

<p>enough</p> Signup and view all the answers

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Study Notes

Project Initiation

  • Projects are initiated for two broad reasons: problems that lend themselves to systems solutions and opportunities for improvement through upgrading, altering, or installing new systems.

Problem Definition

  • A problem definition consists of a problem statement followed by a series of issues and objectives.
  • The problem statement outlines the current situation, while the objectives outline the desired situation.
  • Example: Problem - Current system controls are inconvenient for customers and employees; Objective - Improve controls for customer and employee convenience.

Project Selection Criteria

  • Five criteria for project selection: backed by management, timed appropriately for resource commitment, moves the business toward its goals, practicable, and important enough to be considered over other projects.

Possibilities for Improvement

  • Speeding up a process.
  • Streamlining a process.
  • Combining processes.
  • Reducing errors.
  • Reducing redundant storage.
  • Reducing redundant output.
  • Improving system and subsystem integration.

Identifying Problems and Opportunities

  • Check output against performance criteria.
  • Observe employee behavior.
  • Listen to external feedback from vendors, customers, and suppliers.
  • Look for signs of problems, such as:
    • Errors
    • Slow work completion
    • Incorrect work
    • Incomplete work
    • Absenteeism
    • Job dissatisfaction
    • Job turnover
    • Complaints
    • Suggestions for improvement
    • Loss of sales
    • Lower sales

P.I.E.C.E.S Problem-Solving Framework

  • Wetherbe's "PIECES" problem-solving framework is a checklist for identifying problems with an existing IS.
  • The framework consists of:
    • Performance
    • Information and Data
    • Economics
    • Control and Security
    • Efficiency
    • Service

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