Podcast
Questions and Answers
Projects are initiated for two broad reasons: Problems that lend themselves to systems solutions and opportunities for improvement through: Upgrading systems, Altering systems, Installing new ______
Projects are initiated for two broad reasons: Problems that lend themselves to systems solutions and opportunities for improvement through: Upgrading systems, Altering systems, Installing new ______
systems
To identify problems and/or opportunities, one should check output against performance criteria, observe behavior of employees, and listen to external feedback from vendors, customers, and ______
To identify problems and/or opportunities, one should check output against performance criteria, observe behavior of employees, and listen to external feedback from vendors, customers, and ______
suppliers
Specific signs of problems include too many errors, work completed slowly, work done incorrectly, work done incompletely, and work not done at ______
Specific signs of problems include too many errors, work completed slowly, work done incorrectly, work done incompletely, and work not done at ______
all
Specific signs of problems related to employees include high absenteeism, high job dissatisfaction, and high job ______
Specific signs of problems related to employees include high absenteeism, high job dissatisfaction, and high job ______
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Wetherbe's PIECES problem-solving framework is a checklist for identifying problems with an existing IS: Performance, Information and Data, Economics, Control and Security, Efficiency, ______
Wetherbe's PIECES problem-solving framework is a checklist for identifying problems with an existing IS: Performance, Information and Data, Economics, Control and Security, Efficiency, ______
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Whether using classical SDLC or an Object-oriented (OO) approach, analysts first define problems and objectives of the ______
Whether using classical SDLC or an Object-oriented (OO) approach, analysts first define problems and objectives of the ______
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A problem definition usually contains: problem statement followed by series of ______, or major, independent pieces of the problem series of objectives, or goals that match the issues Issues are the current situation; objectives are the desired situation
A problem definition usually contains: problem statement followed by series of ______, or major, independent pieces of the problem series of objectives, or goals that match the issues Issues are the current situation; objectives are the desired situation
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Example: Problem Controls inconvenience customers and employees meaning, some controls of ______ current system are 'inconvenience' for most customers, even employees; not user friendly, hard to use, etc.Example: Objective Improve controls for ______ convenience of ______ ______ customers and employees Writing ______ objectives seems to be easy but it really needs a complete understanding of what really ______ problem is on ______ part of ______ analyst ;)
Example: Problem Controls inconvenience customers and employees meaning, some controls of ______ current system are 'inconvenience' for most customers, even employees; not user friendly, hard to use, etc.Example: Objective Improve controls for ______ convenience of ______ ______ customers and employees Writing ______ objectives seems to be easy but it really needs a complete understanding of what really ______ problem is on ______ part of ______ analyst ;)
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Project Selection There are five (5) criteria for project selection: Backed by ______ Timed appropriately for commitment of resources It moves the business toward attainment of its goals Practicable Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
Project Selection There are five (5) criteria for project selection: Backed by ______ Timed appropriately for commitment of resources It moves the business toward attainment of its goals Practicable Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
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It moves the business toward attainment of its ______ Practicable Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
It moves the business toward attainment of its ______ Practicable Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
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Important enough to be considered over other ______ Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
Important enough to be considered over other ______ Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
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It moves the business toward attainment of its goals Practicable ______ Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
It moves the business toward attainment of its goals Practicable ______ Important enough to be considered over other projects Possibilities for Improvement Speeding up a process.Streamlining a process.Combining processes.Reducing errors.Reducing redundant storage.Reducing redundant output.Improving system and subsystem integration.Topic Summary Identified how projects are initiated.Described characteristics of a problem statement.Identified problem selection criteria.Project Initiation IT120: Information Systems eldiem
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Study Notes
Project Initiation
- Projects are initiated for two broad reasons: problems that lend themselves to systems solutions and opportunities for improvement through upgrading, altering, or installing new systems.
Problem Definition
- A problem definition consists of a problem statement followed by a series of issues and objectives.
- The problem statement outlines the current situation, while the objectives outline the desired situation.
- Example: Problem - Current system controls are inconvenient for customers and employees; Objective - Improve controls for customer and employee convenience.
Project Selection Criteria
- Five criteria for project selection: backed by management, timed appropriately for resource commitment, moves the business toward its goals, practicable, and important enough to be considered over other projects.
Possibilities for Improvement
- Speeding up a process.
- Streamlining a process.
- Combining processes.
- Reducing errors.
- Reducing redundant storage.
- Reducing redundant output.
- Improving system and subsystem integration.
Identifying Problems and Opportunities
- Check output against performance criteria.
- Observe employee behavior.
- Listen to external feedback from vendors, customers, and suppliers.
- Look for signs of problems, such as:
- Errors
- Slow work completion
- Incorrect work
- Incomplete work
- Absenteeism
- Job dissatisfaction
- Job turnover
- Complaints
- Suggestions for improvement
- Loss of sales
- Lower sales
P.I.E.C.E.S Problem-Solving Framework
- Wetherbe's "PIECES" problem-solving framework is a checklist for identifying problems with an existing IS.
- The framework consists of:
- Performance
- Information and Data
- Economics
- Control and Security
- Efficiency
- Service
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Description
Learn about the reasons for initiating projects and how they are selected based on problems or opportunities for improvement. Understand the steps to identify problems and opportunities in a project initiation process.
