Program Management Quiz
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Questions and Answers

Matrix management can be used:

  • In both project and program management (correct)
  • In program management
  • Only at the executive level
  • In project management
  • Which of the following is not included in a program?

  • Projects
  • Project portfolio
  • Project schedules
  • Operations (correct)
  • The organizational culture is reflected by:

  • Norms, beliefs, and employee turnover rate
  • Work environment, authority levels of the managers, and policies (correct)
  • Policies, values, and annual revenue
  • Norms, values, and strategic plan
  • A structure that displays the breakdown of project deliverables into more manageable parts is called:

    <p>Work breakdown structure (WBS)</p> Signup and view all the answers

    This technique is called when you prepare project plans based on currently available information and refine them as more information comes in:

    <p>Progressive elaboration</p> Signup and view all the answers

    Program life cycle is defined as a combination of:

    <p>Five process groups</p> Signup and view all the answers

    Those themes are in the program management that run through the program life cycle:

    <p>Benefits management, program stakeholder management, and program governance</p> Signup and view all the answers

    This list of the key stakeholders of the program will include:

    <p>Program team members, program director, and chief information officer (CIO)</p> Signup and view all the answers

    Program Initiating is a:

    <p>Process group</p> Signup and view all the answers

    Phase one of a program life cycle is called:

    <p>Initiating</p> Signup and view all the answers

    The program Initiating process group includes:

    <p>Initiate Program, Authorize Projects, and Develop Program Charter</p> Signup and view all the answers

    What process is Mr. Guthrie referring to when he mentions working on the business case?

    <p>Develop Program Charter</p> Signup and view all the answers

    All of the following are output items of the Initiate Program process except:

    <p>Benefits realization plan</p> Signup and view all the answers

    Which process is it to determine the program reporting requirements for the projects?

    <p>Initiate Program</p> Signup and view all the answers

    Which process do you need to perform to generate the program team directory?

    <p>Initiate Team</p> Signup and view all the answers

    The tools and techniques that are common to most of the program management processes include all of the following except:

    <p>Policies and procedures</p> Signup and view all the answers

    Study Notes

    Matrix Management

    • Utilized in both project and program management environments.
    • Allows for efficient resource allocation across multiple projects.

    Program Components

    • Programs consist of projects, project portfolios, and operations.
    • Project schedules are not considered part of a program.

    Organizational Culture

    • Defined by work environment, authority levels, and policies.
    • Influences how candidates should be prepared for the organizational culture during interviews.

    Work Breakdown Structure (WBS)

    • A structured approach to organizing and breaking down project deliverables into smaller, manageable components.

    Progressive Elaboration

    • A technique where project plans are initially created with available information and refined over time as more data becomes accessible.

    Program Life Cycle

    • Involves a combination of five process groups that guide the program's development and management.

    Themes of Program Management

    • Key themes include benefits management, program stakeholder management, and program governance throughout the program life cycle.

    Key Stakeholders

    • A comprehensive stakeholder list should include program team members, program sponsors, and other relevant roles during the execution stage.

    Program Initiating Process Group

    • Recognized as a process group essential for starting a program.

    Initial Program Phases

    • The first phase of a program life cycle is called Initiating, laying the groundwork for further development.

    Program Initiating Process Group Tasks

    • Essential tasks include initiating the program, authorizing projects, and developing the program charter.

    Business Case

    • Refers to understanding the justification and rationale behind project initiation processes, as emphasized by program managers.

    Outputs of the Initiate Program Process

    • Outputs include the program charter and project selection criteria; detailed program scopes or benefits realization plans are not typical outputs.

    Program Reporting Requirements

    • Identifying program reporting requirements is a critical process that provides oversight for project management efforts.

    Team Directory Creation

    • The creation of the program team directory is executed through the Initiate Team process, aiding in team organization and communication.

    Common Tools and Techniques

    • Commonly used tools in program management include policies, meetings, expert judgment, but the Delphi method is excluded from standard practice.

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    Description

    Test your knowledge on program management concepts, particularly in the context of matrix management. This quiz covers basic definitions and distinctions between projects and programs. Perfect for aspiring program managers looking to solidify their understanding.

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