Professional Email Etiquette Quiz

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Questions and Answers

What is the purpose of starting an email with a greeting?

  • To show formality and professionalism
  • To indicate the urgency of the message
  • To build rapport and maintain warmth in communication (correct)
  • To emphasize the importance of the email

Why is it suggested to begin the email body with gratitude?

  • To emphasize the sender's authority
  • To establish a hierarchical relationship
  • To indicate dissatisfaction with previous interactions
  • To overcome the formal and cold nature of emails (correct)

What is the significance of using briefings in emails?

  • To make the email more effective in a busy inbox (correct)
  • To highlight the recipient's shortcomings
  • To show the sender's expertise in the subject matter
  • To demonstrate the sender's authority

What is the primary function of a salutation in an email?

<p>To address the recipients and initiate the communication (A)</p> Signup and view all the answers

Why are greetings considered valuable in professional communication?

<p>They help in building rapport and maintaining warmth (D)</p> Signup and view all the answers

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