Products
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Questions and Answers

Which term refers to a set of individual products that are closely related?

  • Individual product
  • Product assortment
  • Product line (correct)
  • Quality

What is the definition of branding?

  • The set of all product lines and individual products that a firm sells
  • An intangible offering involving a deed, performance, or effort
  • The use of a name, term, symbol, or design to identify a product (correct)
  • The ability of a product to satisfy a customer's needs or requirements

What is the difference between a trademark and a service mark?

  • There is no difference between a trademark and a service mark
  • A trademark is legally registered for use by a single company, while a service mark is not
  • A trademark is used for physical products, while a service mark is used for services (correct)
  • A trademark refers to a product offering, while a service mark refers to an intangible offering

What is brand familiarity?

<p>How well customers recognize and accept a company's brand (D)</p> Signup and view all the answers

What is product assortment?

<p>The set of all product lines and individual products that a firm sells (C)</p> Signup and view all the answers

Which one of these refers to a product's ability to satisfy a customer's needs or requirements?

<p>Quality (D)</p> Signup and view all the answers

Which one of these refers to an intangible offering involving a deed, performance, or effort?

<p>Service (D)</p> Signup and view all the answers

Which one of these refers to a word, letter, or group of words or letters used to identify a product?

<p>Brand name (D)</p> Signup and view all the answers

Which one of these refers to potential customers not buying a brand unless its image is changed?

<p>Brand rejection (A)</p> Signup and view all the answers

Which one of these refers to final consumers not recognizing a brand at all, even though intermediaries do?

<p>Brand nonrecognition (C)</p> Signup and view all the answers

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