Product Strategy and Classification

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Questions and Answers

What is one dimension of product quality that marketers must choose when developing a product?

  • Design consistency
  • Brand identity
  • Quality level (correct)
  • Packaging materials

Which of the following best describes the concept of design in product attributes?

  • Design is synonymous with styling and branding.
  • Design is purely a marketing strategy without impact on performance.
  • Design contributes to both usefulness and aesthetic appeal. (correct)
  • Design only refers to the physical appearance of the product.

What is one primary function of labeling on packaging?

  • To identify and describe the product. (correct)
  • To provide pricing information.
  • To increase production efficiency.
  • To promote the product through social media.

What is one benefit of branding for consumers?

<p>It helps consumers identify products and informs them about what to expect. (D)</p> Signup and view all the answers

Which of the following is NOT a part of packaging?

<p>Advertising strategy (D)</p> Signup and view all the answers

What does the core product primarily address?

<p>The problem-solving benefits for the consumer (B)</p> Signup and view all the answers

Which characteristic is NOT part of the actual product?

<p>Problem-solving benefits (C)</p> Signup and view all the answers

What are consumer products primarily defined by?

<p>The types of consumers who use them (D)</p> Signup and view all the answers

Which of the following is true about convenience products?

<p>They are purchased frequently and with minimal effort. (C)</p> Signup and view all the answers

Specialty products are characterized by what?

<p>They have unique characteristics that distinguish them. (A)</p> Signup and view all the answers

Unsought products can be defined as products that consumers:

<p>Do not know about or do not think to buy. (B)</p> Signup and view all the answers

Which product attribute involves defining the benefits offered to consumers?

<p>Product attributes (A)</p> Signup and view all the answers

In what way do augmented products enhance the consumer experience?

<p>By providing additional consumer services and benefits (C)</p> Signup and view all the answers

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Flashcards

Product Definition

Anything offered to a market for acquisition, use, or consumption that might satisfy a want or need.

Core Product

The most fundamental part of a product, representing the problem-solving benefits it offers.

Actual Product

The tangible aspects of a product, including its quality, features, design, brand, and packaging.

Augmented Product

Additional services and benefits offered to enhance the core and actual product, aiming to provide a complete and satisfying experience.

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Consumer Products

Products and services that are purchased by final consumers for personal use.

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Convenience Products

Products that are consumed frequently, immediately, and with minimal comparison effort.

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Shopping Products

Products that customers carefully compare based on suitability, quality, price, and style.

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Specialty Products

Products with unique characteristics that a specific group of customers is willing to pay more for.

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Product Quality

Product quality has two dimensions: level and consistency. The level refers to the overall quality standard a product aims for, aligning with its market position. Consistency, also known as conformance quality, ensures the product consistently delivers the promised level of performance without defects.

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Product Design vs. Style

Design goes beyond just aesthetics. A good design makes a product both functional and visually appealing. It focuses on usefulness and looks. Style, in contrast, only emphasizes the appearance without necessarily improving performance.

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What is a brand?

A brand is an identifier for a maker or seller. It's a recognizable name, symbol, or design. Brands help consumers easily identify products and learn about their source and quality.

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What is Packaging?

Packaging is the container or wrapper for a product. It often includes vital information: brand name, instructions, ingredients, and more. Packaging plays a key role in protecting, promoting, and presenting the product.

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What are Labels?

Labels are more than just tags. They identify the brand, describe the product's key details (maker, origin, expiration date, etc.), and can even advertise the product. They provide crucial information to consumers and contribute to brand recognition.

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Study Notes

Product Strategy

  • A product is anything offered to a market for acquisition, use, or consumption to satisfy a want or need.
  • Products include: physical objects, services, people, places, organizations, and ideas.

Levels of a Product

  • Core Product: The most basic level, focusing on the problem-solving benefits the buyer receives.
  • Actual Product: Includes quality level, features, design, brand name, packaging.
  • Augmented Product: Additional consumer services and benefits beyond the core and actual product. Warranties, customer care, and financing are examples.

Product Classification

  • Products and services are categorized into two broad classes based on the end user: consumer products and industrial products.
  • Consumer Products: Purchased by individuals for personal use.
    • Convenience Goods: Frequently bought, immediately, with minimal effort (e.g., toothpaste, candy).
    • Shopping Goods: Less frequently purchased, requiring careful comparison of suitability, quality, price and style (e.g., furniture, clothes).
    • Specialty Goods: Unique characteristics – consumers will go out of their way to purchase (e.g., luxury cars, designer clothes).
    • Unsought Goods: Consumers don't know about or do not initially want them (e.g, insurance, burial plans).

Marketing Considerations for Consumer Products

  • This section details marketing strategies dependent upon product type (convenience, shopping, specialty, unsought). This includes considerations on product, price, place, and promotion.

Individual Product Decisions

  • Product Attributes
  • Branding
  • Packaging
  • Labeling

Product Attributes

  • Product Attributes are the characteristics that define a product or service that delivers a benefit. Examples of measurable product benefits include quality, features, and design.
  • Product Quality: Two-dimensions to consider for level of quality. One is the target level the product needs to support market position, the second is the quality consistency in performance.
  • Design: It's a bigger concept than just style. Style describes appearance; design encompasses usefulness and functionality alongside aesthetics.
  • Branding: A name, symbol, term, sign, or combination uniquely identifying a seller's product or service.
  • Packaging: The container or wrapper for a product. Includes brand name, instructions, ingredients, and other product details.
  • Labeling: Physical tags or graphics on the package that perform various functions, like identifying a brand, explaining products, describing features, and promoting products.

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