Product Lifecycle Management Decisions

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Questions and Answers

What are the driving forces for product and service design or redesign?

  • Cost or availability factors only
  • Multiple factors including economic, social, political, competitive, cost, and technological aspects (correct)
  • Social and demographic factors only
  • Economic factors only

How do technological advancements indirectly affect product and service design?

  • By requiring alterations to existing designs to align with new processing technology (correct)
  • By expanding the target market
  • By reducing labor costs
  • By increasing the quality of raw materials

What should organizations consider regarding quality when providing services?

  • Competitor offerings only
  • Competitor offerings and customer expectations (correct)
  • Service cost and profitability only
  • Customer expectations only

Which factor is NOT mentioned as a potential driver for product or service design according to the text?

<p>Environmental factors (B)</p> Signup and view all the answers

For nonprofits, what important consideration should be made when designing or redesigning products or services?

<p>Budget constraints (A)</p> Signup and view all the answers

What type of technology directly affects product design by being incorporated into the product itself?

<p>Processing technology (C)</p> Signup and view all the answers

Delayed differentiation is a strategy that involves:

<p>Postponing completion until customer preferences or specifications are known. (D)</p> Signup and view all the answers

What is the primary benefit for businesses in incorporating mass customization?

<p>Increased customer satisfaction. (A)</p> Signup and view all the answers

Why do companies like standardization according to the text?

<p>To reduce production costs while producing low-variety products. (A)</p> Signup and view all the answers

Which of the following best describes mass customization?

<p>Creating personalized products by incorporating some level of customization. (B)</p> Signup and view all the answers

In mass customization, what do customers typically prefer?

<p>More variety in the products offered. (C)</p> Signup and view all the answers

What is the purpose of delayed differentiation in the production process?

<p>To postpone finalizing a product until customer preferences are known. (A)</p> Signup and view all the answers

What is a key objective for designers when it comes to achieving a product or service design?

<p>Meeting or exceeding customer expectations (B)</p> Signup and view all the answers

Which of the following is a common principle in successful design according to the text?

<p>Minimizing the number of parts needed for manufacturing (B)</p> Signup and view all the answers

What influences the way products and services are designed according to the text?

<p>Differences between products and services (C)</p> Signup and view all the answers

In design, what plays a significant role in product and process innovations?

<p>Underwriting research and development efforts (D)</p> Signup and view all the answers

What is a key consideration regarding incorporating standardization into designs?

<p>It hinders innovation and creativity (C)</p> Signup and view all the answers

Which aspect do designers aim to consider when making trade-off decisions in design?

<p>Cost, time, complexity, and special features/performance (B)</p> Signup and view all the answers

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