Product Lifecycle Management Decisions
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Questions and Answers

What are the driving forces for product and service design or redesign?

  • Cost or availability factors only
  • Multiple factors including economic, social, political, competitive, cost, and technological aspects (correct)
  • Social and demographic factors only
  • Economic factors only

    • How do technological advancements indirectly affect product and service design?

  • By requiring alterations to existing designs to align with new processing technology (correct)
  • By expanding the target market
  • By reducing labor costs
  • By increasing the quality of raw materials

    • What should organizations consider regarding quality when providing services?

  • Competitor offerings only
  • Competitor offerings and customer expectations (correct)
  • Service cost and profitability only
  • Customer expectations only

    • Which factor is NOT mentioned as a potential driver for product or service design according to the text?

    <p>Environmental factors</p> Signup and view all the answers

    For nonprofits, what important consideration should be made when designing or redesigning products or services?

    <p>Budget constraints</p> Signup and view all the answers

    What type of technology directly affects product design by being incorporated into the product itself?

    <p>Processing technology</p> Signup and view all the answers

    Delayed differentiation is a strategy that involves:

    <p>Postponing completion until customer preferences or specifications are known.</p> Signup and view all the answers

    What is the primary benefit for businesses in incorporating mass customization?

    <p>Increased customer satisfaction.</p> Signup and view all the answers

    Why do companies like standardization according to the text?

    <p>To reduce production costs while producing low-variety products.</p> Signup and view all the answers

    Which of the following best describes mass customization?

    <p>Creating personalized products by incorporating some level of customization.</p> Signup and view all the answers

    In mass customization, what do customers typically prefer?

    <p>More variety in the products offered.</p> Signup and view all the answers

    What is the purpose of delayed differentiation in the production process?

    <p>To postpone finalizing a product until customer preferences are known.</p> Signup and view all the answers

    What is a key objective for designers when it comes to achieving a product or service design?

    <p>Meeting or exceeding customer expectations</p> Signup and view all the answers

    Which of the following is a common principle in successful design according to the text?

    <p>Minimizing the number of parts needed for manufacturing</p> Signup and view all the answers

    What influences the way products and services are designed according to the text?

    <p>Differences between products and services</p> Signup and view all the answers

    In design, what plays a significant role in product and process innovations?

    <p>Underwriting research and development efforts</p> Signup and view all the answers

    What is a key consideration regarding incorporating standardization into designs?

    <p>It hinders innovation and creativity</p> Signup and view all the answers

    Which aspect do designers aim to consider when making trade-off decisions in design?

    <p>Cost, time, complexity, and special features/performance</p> Signup and view all the answers

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