Product Lifecycle Management Decisions

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What are the driving forces for product and service design or redesign?

Cost or availability factors only
Multiple factors including economic, social, political, competitive, cost, and technological aspects (correct)
Social and demographic factors only
Economic factors only

How do technological advancements indirectly affect product and service design?

By requiring alterations to existing designs to align with new processing technology (correct)
By expanding the target market
By reducing labor costs
By increasing the quality of raw materials

What should organizations consider regarding quality when providing services?

Competitor offerings only
Competitor offerings and customer expectations (correct)
Service cost and profitability only
Customer expectations only

Which factor is NOT mentioned as a potential driver for product or service design according to the text?

Environmental factors (B) Signup and view all the answers

For nonprofits, what important consideration should be made when designing or redesigning products or services?

Budget constraints (A) Signup and view all the answers

What type of technology directly affects product design by being incorporated into the product itself?

Processing technology (C) Signup and view all the answers

Delayed differentiation is a strategy that involves:

Postponing completion until customer preferences or specifications are known. (D) Signup and view all the answers

What is the primary benefit for businesses in incorporating mass customization?

Increased customer satisfaction. (A) Signup and view all the answers

Why do companies like standardization according to the text?

To reduce production costs while producing low-variety products. (A) Signup and view all the answers

Which of the following best describes mass customization?

Creating personalized products by incorporating some level of customization. (B) Signup and view all the answers

In mass customization, what do customers typically prefer?

More variety in the products offered. (C) Signup and view all the answers

What is the purpose of delayed differentiation in the production process?

To postpone finalizing a product until customer preferences are known. (A) Signup and view all the answers

What is a key objective for designers when it comes to achieving a product or service design?

Meeting or exceeding customer expectations (B) Signup and view all the answers

Which of the following is a common principle in successful design according to the text?

Minimizing the number of parts needed for manufacturing (B) Signup and view all the answers

What influences the way products and services are designed according to the text?

Differences between products and services (C) Signup and view all the answers

In design, what plays a significant role in product and process innovations?

Underwriting research and development efforts (D) Signup and view all the answers

What is a key consideration regarding incorporating standardization into designs?

It hinders innovation and creativity (C) Signup and view all the answers

Which aspect do designers aim to consider when making trade-off decisions in design?

Cost, time, complexity, and special features/performance (B) Signup and view all the answers