Product Life Cycle and Cost Management Quiz
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Questions and Answers

What is the relationship described by the equation Target Price - Target Margin?

  • Target Revenue
  • Target Investment
  • Target Cost (correct)
  • Target Profit
  • During which stage is functional analysis particularly useful?

  • Marketing phase
  • Post-launch stage
  • Pre-introductory stage (correct)
  • During production
  • What percentage of the life cycle costs are typically committed during the development period?

  • 90-100 percent
  • 80-90 percent (correct)
  • 50-60 percent
  • 70-80 percent
  • Which approach allows for influence over the cost structure during development?

    <p>Simultaneous approach</p> Signup and view all the answers

    What is the foundational concept that encompasses the analysis of costs throughout the product's lifecycle?

    <p>Life cycle costing</p> Signup and view all the answers

    Which step involves identifying competitors and analyzing their products?

    <p>Step 4: Competition Benchmarking</p> Signup and view all the answers

    What is a customer requirement that reflects performance?

    <p>It must hold my license plate</p> Signup and view all the answers

    In which step are customer requirements placed into a House of Quality Chart?

    <p>Step 3: Prioritize Customer Requirements</p> Signup and view all the answers

    What aspect is analyzed during the competition benchmarking process?

    <p>Competitor products against customer requirements</p> Signup and view all the answers

    Which engineering specification might be used to ensure a bumper resists dents?

    <p>Material yield strength</p> Signup and view all the answers

    What is the first step in developing target prices and target costs?

    <p>Develop a product that satisfies the needs of potential customers</p> Signup and view all the answers

    What is the target cost calculated based on a target price of $19,900 and a target margin of 16%?

    <p>$16,716</p> Signup and view all the answers

    What does activity sharing in activity management typically lead to?

    <p>Economy of scale</p> Signup and view all the answers

    What should be done if the total cost exceeds the target cost during development?

    <p>Engage in value engineering techniques</p> Signup and view all the answers

    In what context is life cycle analysis most relevant?

    <p>For analyzing the duration of a product's market presence</p> Signup and view all the answers

    What is the principal purpose of a functional family tree?

    <p>To represent the functions of a product or service</p> Signup and view all the answers

    Which value element is primarily concerned with the buyer's perception of worth?

    <p>Exchange Value</p> Signup and view all the answers

    Which question is NOT part of the five identified by Miles for handling a problem in the Value Management process?

    <p>How can we improve it?</p> Signup and view all the answers

    In the equation for Value, which of the following correctly represents the components used?

    <p>Value = Esteem * Exchange * Utility</p> Signup and view all the answers

    What is the first step in the Job Plan within the Value Management process?

    <p>Information and translation into function terms</p> Signup and view all the answers

    Which of the following best describes 'Utility Value'?

    <p>The primary needs addressed in a product's design</p> Signup and view all the answers

    Which step in the Job Plan involves evaluating generated ideas using performance guidelines?

    <p>Planning (or Analysis)</p> Signup and view all the answers

    In the context of Value Management, what does 'Esteem Value' refer to?

    <p>The desire to own a product for extra value</p> Signup and view all the answers

    What distinguishes a function from an action in function analysis?

    <p>A function is the result desired by the customer.</p> Signup and view all the answers

    Which verb is considered more effective when describing functions?

    <p>Approve</p> Signup and view all the answers

    What is the primary purpose of measurable nouns in function analysis?

    <p>To make it easier to quantify functions.</p> Signup and view all the answers

    What is a basic function according to the definitions provided?

    <p>The primary reason for the existence of the product.</p> Signup and view all the answers

    Which of the following is an example of a secondary function?

    <p>A printer's ability to produce color documents.</p> Signup and view all the answers

    What kind of verbs should be avoided when describing functions?

    <p>Verbs ending in '-ize' or passive verbs.</p> Signup and view all the answers

    How does function analysis improve a product's value?

    <p>By manipulating its functions and separating intent from description.</p> Signup and view all the answers

    Why is distinguishing between basic and secondary functions essential?

    <p>It ensures a product meets customer expectations.</p> Signup and view all the answers

    What is the primary goal of Value Management?

    <p>To take deliberate action to improve cost effectiveness</p> Signup and view all the answers

    Which of the following statements best defines the relationship between function and value in Value Management?

    <p>Value equals function divided by cost or price</p> Signup and view all the answers

    Who initiated the concept of Value Management during World War II?

    <p>L.D. Miles, an electrical engineer</p> Signup and view all the answers

    Which component is NOT a part of Value Management?

    <p>Market Penetration Strategy</p> Signup and view all the answers

    What does the term 'improving value' refer to in Value Management?

    <p>Enhancing the buyer's perception of worth and reducing production cost</p> Signup and view all the answers

    Which of the following describes a key aspect of Value Management's approach?

    <p>Incorporating organizational identity and accountability</p> Signup and view all the answers

    What is the significance of L.D. Miles' work in the context of Value Management?

    <p>It initiated the focus on unique properties of materials</p> Signup and view all the answers

    Which aspect is included in the definition of cost effectiveness under Value Management?

    <p>Avoiding costs, increasing sales, and improving profits</p> Signup and view all the answers

    Study Notes

    Course Information

    • Course Title: Strategic Management Accounting
    • Course Code: JM1R24
    • Lesson: 3 + 4
    • Professor: Dr Jan Alpenberg
    • Date: 9/10/2024

    Today's Agenda

    • Value management
    • Target costing
    • Value engineering
    • QFD-matrix
    • Customer value attribute

    Value Management (VM)

    • VM is more than a tool for reducing product cost
    • It's a set of disciplines to solve management issues and create a competitive advantage
    • Value is a fair return or equivalent for goods, services or money exchanged
    • VM is a marketing term; the price assigned to goods/services to attract customers and profit from sales
    • "Improving value" refers to improvements that increase buyer perceived worth, reducing production cost

    History of VM

    • Began during World War II, General Electric (GE) faced difficulty sourcing materials for war equipment
    • Electrical engineer L.D. Miles assigned to find material substitutes
    • He found that material properties could be used to enhance products post design modification

    Value Management Components

    • Value Management, the method
    • Value Criteria
    • Value Analysis, concerning the product
    • Value Engineering, concerning the process

    Objective of VM

    • To take deliberate action to improve cost effectiveness
    • Includes education, training, planning, organizational identity and accountability
    • Involves cost reduction, avoiding cost, increasing sales and improving profits

    Relationship Between Function and Value

    • Value = Function / Cost or Function / Price
    • Cornerstone of VM
    • Function is the intent or purpose of a system, product or process operating normally

    Functional Family Tree

    • A logical diagram of a product or service's functions
    • Shows functions, not individual parts
    • Helps determine product success in the market

    Functions

    • Each function defined in terms of verb and noun
    • Matrix useful with part number, name of part, transitive verb, noun and cost

    Principal Value Elements in VM Studies

    • Esteem Value (Want): Buyer's desire to own for the sake of ownership
    • Exchange Value (Worth): Describes the buyer's perception, not the seller's
    • Utility Value (Need): The primary value element design engineers must address

    Value Relationship

    • Value = Esteem * Exchange * Utility / Cost

    Good and Poor Value Options

    • Good value options show a positive relationship between cost and function
    • Poor value options show an inverse relationship between cost and function

    Value Management and the Problem

    • Begins with identifying problems needing resolution
    • Miles' five questions:
      • What is it?
      • What does it do?
      • What does it cost?
      • What else will do the job?
      • What does that cost?
    • Process called Job Plan

    The Job Plan

    • Key to the VM method
    • Step 1: Information/Translation into function terms
    • Step 2: Speculation - developing ideas to achieve functions
    • Step 3: Planning (or Analysis) - evaluating ideas using guidelines & requirements to sort for "BEST" ideas
    • Step 4: Execution - clustering selected ideas, evaluating scenarios
    • Step 5: Reporting - presenting team proposals to management board

    Function Analysis

    • Function is the end result desired by the customer, not the action.
    • Function analysis separates the intent or purpose of something from its description to improve value through function manipulation
    • Examples of function descriptions include:
      • A spring stores energy, not moves parts
      • A screwdriver transmits torque, not turns screws
      • An oil filter traps particles, not cleans oil

    Describing Functions

    • Use active verbs when describing functions
    • Verb describes action, noun defines the object of action
    • Avoid verbs like "provide," "review," "attend", and those ending in " -ize"

    Measurable Nouns

    • Measurable nouns are easier to determine when the study is a hardware example
    • Examples include weight, force, load, heat, light, radiation, current, flow and energy

    Defining and Classifying Functions

    • Defined as "an intent or purpose that a product or service is expected to perform"
    • Words are "intent" and "expected" to define the service use
    • Miles classified and defined functions to assist in separating functions from design descriptions
    • Functions analyzed to determine their contribution to the value equation

    Two Functions

    • Basic function: the primary reason for a product's/service's existence
    • Secondary function: carry out basic functions, support functions & features

    Rules Governing Basic Functions

    1. Once defined, a basic function cannot change
    2. Cost to satisfy a basic function is usually less than 5% of total cost
    3. Cannot sell basic functions alone but supporting/secondary functions must satisfy basic function first
    4. Loss of basic functions results in loss of market value

    Illustration - Functions of a Pencil

    • Table illustrating pencil functions (basic vs supporting)

    Your Own Example

    • Template for creating your own example

    Function Cost Matrix

    • Table showing function costs for different components

    Function Analysis System Technique (FAST)

    • A powerful analysis that allows people from different backgrounds to interact
    • Translates management goals/objectives into action using two key questions:
      • How?
      • Why?

    Function Logic

    • Diagram highlighting how and why components of a function work

    Illustration FAST

    • Diagram illustrating FAST to evaluate "Make Mark" and "Contrast Color" in a house of quality

    Value Analysis- An Example

    • Table to analyze value-added vs non-value-added activities

    Target Costing and Value Engineering

    • Different pricing methods: market-based pricing, cost-based pricing, and value-based pricing

    Market-Based Pricing

    • Pricing based on competitors and customer wants
    • Estimated price potential customers will pay
    • Factors in perceived value and how competitors price

    Cost-Based Pricing (Cost-Plus)

    • Pricing that covers costs and profits, considering profit margins and demand.
    • Prices fluctuate based on supply and demand.

    Value-Based Pricing

    • Pricing based on perceived value of product/service.
    • Customers assess attributes and functions for importances.
    • Important attributes influence the pricing level

    Target Costing

    • Aims to reduce the overall product/service cost by efficiently designing products and cost planning
    • Does not focus on daily management
    • Three components:
      • Target price: market price
      • Target margin: desired margin
      • Target cost: difference between target price and target margin

    Target Costing (Breakdown)

    • Target cost broken down to produce
    • Functional analysis used on functions and costs
    • Useful during the pre-introductory stage of the life cycle

    Target Costing -Key Ideas

    • Price led costing
    • Customer driven costing
    • Cross-functional teams
    • Life cycle costing
    • Value chain is the foundation

    Committed versus Incurred Costs

    • Diagram illustrating committed and incurred costs throughout a product/service's life cycle
    • Committed Costs (80-90%): During development (research, design, testing and target costing)
    • Incurred Costs: During production, sales and services, logistics
    • Best time to influence the cost structure is during development (Committed Costs)
    • Different engineering views (linear vs simultaneous approach)

    Analyzing and Managing Activities

    • Activity reduction (reduce time/effort)
    • Activity elimination (eliminate entirely)
    • Activity selection (select lowest cost alternative)
    • Activity sharing (economy of scale)

    Target Costing (Example)

    • Calculation example of target cost

    Target Costing in TD-ABC

    • Example of calculating target cost using TD-ABC

    Five Steps in Developing Target Prices and Target Costs

    1. Develop product to satisfy potential customers
    2. Set a target price and target operating income
    3. Derive a target cost per unit
    4. Perform cost analysis for cost reduction
    5. Perform value engineering to achieve the target cost

    Life Cycle Analysis

    • Product/service life cycle defines analysis time period
    • Two aspects: Market Life Cycle and Cost Life Cycle

    Analyzing the Cost Life Cycle

    • Diagram presenting cost changes at different stages of the product/service life cycle (research, development, production, marketing)

    The Market Life Cycle

    • Stages of a product/service market life cycle: pre-introductory, introduction, growth, maturity and decline stages

    Product Life Cycle

    • Average market life cycle used to be approximately 15 years
    • It has significantly shortened in modern times (less than 3 years or even less than 1 year)

    Activity Value Chain Analysis

    • Research and development
    • Inbound logistics
    • Production
    • Outbound logistics
    • Marketing & Logistics
    • Service

    Value Creation Per Unit

    • Diagram illustrating value creation formula: Value to consumer = Price - Costs of production

    Value Engineering

    • Systematic evaluation of all value chain aspects to reduce costs while maintaining quality and satisfying customer needs
    • Distinguish between value-added and non-value-added activities and costs

    Value Engineering Terminology

    • Value-Added Costs: Costs that, if removed, reduce the product/service's value.
    • Non-Value-Added Costs: Costs that, if removed, DO NOT affect the value for the customer.

    Identifying Components for Cost Reduction

    • Calculating a value index (degree of importance for the customer and percentage of total cost) for components.

    Generating Cost Reduction Ideas

    • Identifying potential cost reduction methods (reduction, combination, elimination, substitutions, and arrangement).

    Testing and Implementing Ideas

    • Testing promising cost reduction ideas to check for technical feasibility and customer acceptance

    QFD Example - An Automobile Bumper

    • Customer Request: Reduce low-speed crash damage of automobile bumpers
    • Step 1: Identify Customers (Repair dept, Owner, Manufacturer, Sales Force)
    • Step 2: Customer requirements/Constraints (looks nice, holds plate, resists dent, protect lights, don't want to pay too much)
    • Step 3: Prioritizing customer requirements.
    • Step 4: Competition Benchmarking (Identify, test, reverse engineer and rate competitors)
    • Step 5 & 6: Translate requirements to measurable engineering specifications and target values.

    Matching Capacity with Demand

    • Match production capability with demand to reduce the life cycle cost

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    Description

    This quiz focuses on key concepts related to product life cycle costs, target pricing, and functional analysis. It covers essential stages in product development, competitive benchmarking, and engineering specifications. Test your understanding of how costs impact product management and customer requirements.

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