Product Features & Salon Services Quiz
10 Questions
100 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What are the features of a product?

Characteristics, which might include size of container.

Successful salons are those whose staff members are recommending their services and a quality line of retail by doing all of the following EXCEPT:

  • Making negative comments (correct)
  • Communicating professionally
  • Offering sound advice
  • Listening to clients
  • On what basis does the emotional buyer make purchases?

    Personal reasons.

    The following are all benefits of a product EXCEPT:

    <p>Aromatic ingredients</p> Signup and view all the answers

    What is the term given for selling products for client home care?

    <p>Retailing.</p> Signup and view all the answers

    Which buyer type is open-minded and willing to take a chance on new products without hesitation?

    <p>Ready.</p> Signup and view all the answers

    Which buyer type wants to save money at all costs?

    <p>Bargain.</p> Signup and view all the answers

    Which buyer wants to know all of the facts about the product?

    <p>Logical.</p> Signup and view all the answers

    Which of the following is perhaps the easiest buyer motivation to recognize in the salon?

    <p>Need.</p> Signup and view all the answers

    Which type of buyer puts up a struggle and has a strong desire to debate?

    <p>Stubborn.</p> Signup and view all the answers

    Study Notes

    Product Features and Definitions

    • Product features refer to the characteristics that define a product, such as the size of the container.

    Successful Salon Practices

    • Successful salons excel when staff members effectively recommend services by:
      • Listening to clients
      • Offering sound advice
      • Communicating professionally
    • Making negative comments is counterproductive.

    Buyer Types and Motivations

    • Emotional buyers make purchases based on personal reasons.
    • There is a variety of buyer types:
      • Ready Buyer: Open-minded and willing to try new products without hesitation.
      • Bargain Buyer: Focused on saving money, prioritizing price over product quality.
      • Logical Buyer: Seeks detailed information on products and makes careful buying decisions, often indifferent to popularity.
      • Need-Based Buyer: Experiences needs that are straightforward to identify in a salon context.
      • Stubborn Buyer: Exhibits resistance and desires to debate before making purchases.

    Benefits and Retailing

    • Benefits of a product may include attributes such as adding shine, reconditioning effects, and economical purchases.
    • The term "retailing" refers to selling products designed for client home care.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Test your knowledge about the various features of products and the important aspects of successful salon operations. This quiz covers characteristics of products and effective communication practices in a salon environment. Perfect for those in the beauty and retail industries.

    More Like This

    Use Quizgecko on...
    Browser
    Browser