Procurement Principles and Management Overview

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Questions and Answers

What percentage reduction in purchasing cost can world-class procurement typically achieve?

  • 2–5 percent
  • 5–7 percent
  • 8–12 percent (correct)
  • 10–15 percent

Which capability is NOT mentioned as a contributor to supply management effectiveness?

  • Structure and process
  • Talent and skills of procurement teams
  • Digital tools and systems
  • Supplier relationship intimacy (correct)

In strategy definitions, what does the term 'position' refer to?

  • A consistent stream of behaviors
  • Locating an organization in an environment (correct)
  • A way to outwit a competitor
  • A course of action to deal with a challenge

Which aspect is emphasized as a requirement for talent in world-class procurement?

<p>Market expertise, analysis, and insights (D)</p> Signup and view all the answers

How can procurement teams track supplier performance effectively?

<p>Using digital tools and dashboards (C)</p> Signup and view all the answers

What is one of the key goals of effective negotiation with suppliers?

<p>To seek mutual benefit through economically superior performance (D)</p> Signup and view all the answers

Which statement best describes the classic definition of procurement?

<p>To purchase materials of the right quality from the right source at the right price (B)</p> Signup and view all the answers

What significant impact did collaborating with suppliers have for Astrazeneca?

<p>Reduced the time it takes to swap data by 70 percent (A)</p> Signup and view all the answers

What is an important aspect of sustainable supply management?

<p>Adopting environmentally responsible practices (C)</p> Signup and view all the answers

Which of the following steps is NOT part of the procurement process?

<p>Implement marketing strategies (D)</p> Signup and view all the answers

Why might procurement often lack a strategic focus?

<p>It is frequently viewed as an administrative function (D)</p> Signup and view all the answers

What is the primary purpose of supplier relationship management (SRM)?

<p>To develop collaborative strategies to maximize mutual benefits (A)</p> Signup and view all the answers

What is a key reason for the increased importance of procurement in organizations?

<p>To drive strategic value through effective resource management (D)</p> Signup and view all the answers

What type of risk can lead to a loss of revenue due to operational supplier failure?

<p>Operational risk (C)</p> Signup and view all the answers

Which risk is associated with the vulnerability of a business to supply unreliability?

<p>Supply risk (C)</p> Signup and view all the answers

What are the risks that only the buying firm can manage?

<p>Technical reviews and compliance audits (B)</p> Signup and view all the answers

Which strategy is NOT mentioned as a post-Covid risk mitigation strategy?

<p>Enhancing market competitive strategies (B)</p> Signup and view all the answers

What aspect of procurement is linked directly to a company's competitive advantage according to Ford?

<p>Procurement control of profitability (B)</p> Signup and view all the answers

Which risk could potentially threaten market share through loss or theft of intellectual property?

<p>Strategic risk (C)</p> Signup and view all the answers

Which risk management task is typically NOT considered a responsibility of the supplier?

<p>Market analysis for procurement (B)</p> Signup and view all the answers

What is a primary objective of procurement in an organization?

<p>To provide materials and services to meet organizational needs (C)</p> Signup and view all the answers

Which of the following is NOT a specific objective of purchasing?

<p>Developing employee personal skills exclusively (C)</p> Signup and view all the answers

Which of the following is a characteristic of quality risk in procurement?

<p>Different perceptions of quality standards (D)</p> Signup and view all the answers

What role does effective relationship management play in procurement?

<p>It ensures continuity of supply (A)</p> Signup and view all the answers

In the context of strategic procurement, which practice is considered essential?

<p>Aligning procurement with the organization’s overall strategy (D)</p> Signup and view all the answers

Which risk category is highlighted in the context of procurement?

<p>Fraud and corruption risks (D)</p> Signup and view all the answers

What is the benefit of employing digital and analytical tools in procurement?

<p>To add value to the procurement process (A)</p> Signup and view all the answers

What is an important factor for procurement transformation as indicated in the Hertz case study?

<p>Aligning procurement with overall business strategy (A)</p> Signup and view all the answers

How does procurement contribute to the ethical and sustainable purchasing objectives?

<p>By obtaining best value through diverse means (B)</p> Signup and view all the answers

What is the primary purpose of a mission statement?

<p>To answer the question ‘What is our business?’ (C)</p> Signup and view all the answers

Which of the following is NOT a stage of strategy implementation?

<p>Defining the mission statement. (A)</p> Signup and view all the answers

What characterizes strategy when considering its long-term direction?

<p>It is concerned with the scope of organizational activities. (D)</p> Signup and view all the answers

Which factor does NOT determine procurement potential?

<p>Market complexity (A)</p> Signup and view all the answers

SWOT analysis is primarily used to identify what aspects of an organization?

<p>The strengths, weaknesses, opportunities, and threats. (C)</p> Signup and view all the answers

Which of the following statements about strategy characteristics is true?

<p>Strategies are aligned with the values of powerful stakeholders. (D)</p> Signup and view all the answers

What does high supply chain complexity indicate?

<p>Many parties involved such as agents (C)</p> Signup and view all the answers

What is an important step in the strategy implementation process?

<p>Framing policies and procedures. (B)</p> Signup and view all the answers

What is a characteristic of high financial risk?

<p>High cost of production losses (B)</p> Signup and view all the answers

A newbie design would be considered what level of risk?

<p>Higher risk due to uncertainty (C)</p> Signup and view all the answers

What question does the level of organizational strategy primarily address?

<p>What business should we be in? (A)</p> Signup and view all the answers

Which factor is linked to high procurement potential?

<p>Many competing sources (C)</p> Signup and view all the answers

Which aspect of strategy relates to matching an organization’s resources with its operating environment?

<p>Strategic alignment. (B)</p> Signup and view all the answers

What does not contribute to supply risk?

<p>Frequent purchase history (B)</p> Signup and view all the answers

How is a low-risk scenario characterized in terms of supply/demand balance?

<p>Excess capacity exists (B)</p> Signup and view all the answers

What is a vital aspect of determining supply risk related to product quality?

<p>Effectiveness in fulfilling its role (B)</p> Signup and view all the answers

Flashcards

Continuity of supply

Ensuring a steady flow of materials and services to meet organizational needs.

Buying efficiently and wisely

Seeking the best value for every dollar spent through ethical, diverse, and sustainable practices.

Maintaining positive relationships with other departments

Working collaboratively with other departments, offering information and support, for the organization's overall success.

Employing digitization and analytical tools

Enhancing the company's value through digital and analytical tools.

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Procurement cycle

The process of sourcing, negotiating, and procuring goods and services.

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Procurement risk management

The practice of identifying and managing potential risks in procurement activities.

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Procurement fraud

Intentional deceitful actions to gain an unfair advantage in procurement, often involving bribery or corruption.

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Strategic procurement

A set of practices that prioritize long-term value, sustainability, and strategic partnerships in procurement.

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Operational risk

A type of risk that arises from supplier failure, potentially leading to delays, interruptions, and revenue loss.

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Quality risk

A type of risk associated with sourcing from unfamiliar suppliers who may not meet quality standards.

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Compliance risk

A type of risk related to legal issues, reputational damage, and additional costs arising from non-compliance with regulations and ethical standards.

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Strategic risk

A risk that arises from commercial exposure to the loss of intellectual property, impacting market share and position.

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Risks only the supplier can manage

Risks that are solely under the control of the supplier.

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Risks only the buying firm can manage

Risks that are solely under the control of the buying firm.

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Risks jointly managed by the supplier and the buyer

Risks that are shared between the supplier and the buyer.

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Improved visibility into tier two and three

A strategy that involves gaining better visibility into the supply chain, including second and third-tier suppliers.

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Strategy as a Plan

A consciously intended course of action, a guideline, or a set of guidelines to deal with a situation.

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Strategy as a Ploy

A special manoeuvre intended to outwit an opponent or competitor.

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Strategy as a Pattern

A consistent stream of actions demonstrating a pattern of behaviour, whether intended or not.

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Strategy as a Position

The strategic placement of an organization in its environment.

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Strategy as a Perspective

The concept of how an organization perceives the world.

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What is Procurement?

The process of acquiring goods and services from external sources to meet an organization's needs.

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Classic Definition of Procurement

The traditional view of procurement focused on getting the right quality, quantity, source, delivery, time, and price for materials.

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Modern Definition of Procurement

Modern procurement focuses on exploring market opportunities, implementing strategic sourcing, and delivering the best outcome for the organization, stakeholders, and customers.

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Supplier Relationship Management (SRM)

The process of developing and managing relationships with suppliers to achieve mutual benefits and improved performance.

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Supplier Development

A structured process for identifying, selecting, and managing suppliers to ensure consistent quality and delivery.

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Procurement Process

Procurement's activities are focused on getting the right goods and services to the right place, at the right time, and at the right price.

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Sustainable Procurement

The process of ensuring that procurement decisions are made in a socially responsible manner, considering factors like ethical sourcing, environmental sustainability, and diversity.

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Supply Risk

The likelihood and cost of a commodity or service not being available when needed, including quality failures.

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Reliability of Supply Sources

The reliability of the sources supplying a company's needs, including their ability to meet requirements and maintain consistent quality.

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Supplier Responsiveness

The degree to which suppliers respond to a company's needs, including their ability to adapt to changing requirements.

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Product Quality

The extent to which the quality of a product meets the intended purpose and requirements.

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Market Structure

How many potential suppliers are available for a specific commodity or service.

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Value of Spend

The importance of the purchase in relation to the company's overall budget.

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Procurement Efficiency

The efficiency of the procurement process, including its ability to streamline purchases and reduce costs.

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Design Maturity

The degree to which a specific design has been tested and proven in practice.

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Vision statement

A positive future outlook for a company or its functions, outlining a desired state.

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Mission statement

A succinct statement defining the organization's core business and purpose.

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Objectives

Explicit statements of the organization's desired outcomes.

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SWOT analysis

A framework for analyzing an organization's internal strengths and weaknesses, and external opportunities and threats.

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Strategy implementation

The process of putting a strategy into action.

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Strategy

A long-term plan aimed at gaining competitive advantage.

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Corporate strategy

The strategy level that focuses on the overall purpose and scope of an organization.

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Competitive strategy

The strategy level that focuses on how to compete within a specific market.

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Study Notes

Procurement Principles and Management in the Digital Age

  • The book, "Procurement Principles and Management in the Digital Age," is the twelfth edition
  • The book is published by Pearson
  • Authors include Peter Baily, David Farmer, Barry Crocker, and David Jessop
  • The text discusses procurement objectives and development, procurement scope and development
  • The objectives of the chapter include discussing the scope of purchasing and procurement, the changing role of purchasing and supply, highlighting the evolution of purchasing concepts, identifying procurement cycle, introducing a risk category, key practices in developed strategic procurement, and mini-case studies.

Scope of Purchasing

  • Supply materials and services to meet organizational needs
  • Ensure continuous supply by maintaining existing and developing new sources
  • Efficient and wise purchases through ethical, diverse, sustainable means
  • Maintain sound relationships with other departments to ensure effective organizational operation
  • Develop staff, policies, procedures and organization to achieve objectives
  • Employ digital and analytical tools to add value

Objectives of Purchasing

  • Select the best suppliers in the market
  • Enhance new product development
  • Protect the company's cost structure
  • Maintain correct quality/value balance of supply
  • Monitor market supply trends
  • Negotiate effectively with suppliers for economic benefits
  • Adopt environmentally responsible and sustainable supply management
  • Promote diversity in the supply chain

Procurement Definition

  • Classic Definition: Purchase materials with right quality, quantity, from right source, at right place, time, and price
  • Modern Definition: Procurement's purpose is to explore opportunities in the market for supply, implement strategies for best possible supply for organization, stakeholders, customers

Procurement Process

  • Basic Steps: Identify need, Define need, Develop contracts, Source market, Evaluate suppliers
  • Continued Steps: Invite quotes/tenders, Analyse quotations & select, Negotiate best value, Award contract, Contract management & Supplier Relationship Management (SRM)

Procurement Process (Continued)

  • This section details the procurement cycle procedures for key phases
  • Procedures include identification of need, notification of authority, requesting quotes, creating a legally-binding contract

Activity (Examples)

  • Examples of activities include questions about laptop specifications, budget approval, RFQ content, criteria for supplier selection, contract details, contract management and a question about how procurement helps an organization fulfill obligations.

Risk Management

  • Operational Risk: Supplier failure delaying or interrupting the flow of goods potentially impacting revenue
  • Quality Risk: Low-cost country sourcing can expose procurement to suppliers with differing quality perceptions and standards from its customers
  • Compliance Risk: Increased awareness of social, ethical and sustainability regulations carries risk of legal intervention
  • Strategic Risk: Exposure to intellectual property loss, theft, affecting market position and share

Risk Management (Continued)

  • Supplier-managed risks: contingency planning, matching resources, contractual relationships, design checks, sufficient capital, life-cycle product support
  • Buying firm-managed risks
  • Risks managed jointly

Research (Findings)

  • Strategic procurement alignment with corporate strategy 85%
  • Affecting less-common spend areas (R&D, marketing, legal)
  • Increasing collaboration with suppliers and innovation
  • Sustainability and diversity in focus
  • Strategies implemented post-COVID: improved visibility, supplier switching agility, increased collaboration, inventory increase(just-in-case), and multi-sourcing

Case Study - Ford

  • Purchasing and supply management is directly linked to business strategy by Ford Motor Company impacting competitive advantage

Kraljic Procurement Positioning

  • Categorizes procurement strategies based on market complexity and spend/profit potential into Leverage, Non-critical, Strategic, and Bottleneck categories

Market Complexity / Risk

  • Supply risk = vulnerability to supply unreliability
  • Technical risk = risk during/after installation
  • Factors affecting technical risk: Reliability of sources, Commodity/service availability, Supplier response, Product quality

Market Complexity/Risk (Continued)

  • Supply risk relates to likelihood of commodity/service unavailability and cost resulting from its non-availability.

Examples of Factors Determining Risk

  • High risk factors include First-time purchase, demand exceeding supply, many parties, High cost, environmental sensitivity, new innovative design, and complex manufacturing.
  • Low risk factors include Frequent purchase, excess capacity, Direct purchase from OEM, low environmental sensitivity, proven design, and simple manufacturing

Examples of Factors Determining Procurement Potential

  • High potential considerations include many competing suppliers, high value of spend, spare capacity, identical processes. low or no involvement early buyers agree specifications.
  • Low potential considerations include Monopoly or oligopoly, low value, no excess capacity, experienced cross functional teams using contract types with procedures.

Best Practice in Strategic Supply Management

  • Aligning procurement strategy with corporate strategy
  • Contract and supplier relationship management including lean agile supply, Kaizen TQM, Six Sigma, value added, elimination of waste
  • Digitalization, AI, Blockchain, analytics, innovation, CSR, sustainability, diversity, and global sourcing expertise
  • Responsive and ready for change

Research by Bain & Company

  • World-class procurement reducing cost base 8-12%
  • Additional annual savings 2-3% delivered through structure and process alignment for cross-functional teams and expertise
  • Talent/skills and digital tools are essential

Strategic Procurement - Definitions of Strategy

  • Plan: A course of action with guidelines to deal with situations.
  • Ploy: Special maneuvers to outwit opponents.
  • Pattern: Consistent actions, intended or not.
  • Position: Locating an organization in its environment.
  • Perspective: Concept of perceiving the world.

Strategic Procurement - Strategy Formulation

  • Vision Statement: Realistic, credible, positive projection of an organization's future state.
  • Mission Statement: Answers "What is our business?".
  • Objectives: Explicit results desired to achieve.
  • SWOT Analysis: Analyzing strengths, weaknesses, opportunities, and threats.

Homework (Example Tasks)

  • Research an organization and list three examples for each of the requested categories including strengths, weaknesses, opportunities, and threats.

Stages of Strategy Implementation

  • Communicating strategic plans
  • Obtaining commitment from stakeholders
  • Framing policies and procedures
  • Setting operational targets and objectives, assigning responsibilities
  • Changing organizational structures
  • Allocating resources and budgeting
  • Training employees

Homework

  • Differentiate strategy formulation and implementation.

Eight Characteristics of Strategy

  • Long-term direction
  • Competitor advantage
  • Scope of organizational activities
  • Matching resources to the environment
  • Building/stretching resources/competencies
  • Major resource changes potentially required
  • Impact on operational decisions
  • Influence of those with power

Levels of Organizational Strategy

  • Corporate Strategy (Top Tier): Defining company business and establishing objectives
  • Business Strategy (Middle Tier): Integrating unit strategies and developing core competencies
  • Functional/Operational Strategy (Lower Tier): Effective employment of skills and competencies

Activity

  • Impact of government legislation on procurement strategies

Self-Assessment Tasks

  • Outline the differences between purchasing and procurement.
  • Highlight the value-added aspects of procurement processes.

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