Processes of Communication

Questions and Answers

What does the Latin word 'Communicare' primarily mean?

To share (correct)

To receive

To understand

To transmit (correct)

Which of the following statements accurately describes the nature of communication?

Communication is a one-way process.

Communication can be easily repeated with the same effect.

Communication is both verbal and non-verbal. (correct)

Communication can only occur verbally.

Why is communication considered an art rather than a science?

It has fixed and absolute rules.

It involves subjective interpretation. (correct)

It requires technical skills.

It is based solely on logical reasoning.

What does the term 'inevitability' refer to in communication?

Communication can happen without intent. Signup and view all the answers

What does it mean that communication is irreversible?

Once a message is communicated, it cannot be undone. Signup and view all the answers

What role does the sender play in the communication process?

Creating and encoding the message. Signup and view all the answers

What is meant by the term 'unrepeatability' in communication?

The impact of a message differs with each delivery. Signup and view all the answers

In communication, encoding refers to which of the following processes?

Converting the message into comprehensible forms. Signup and view all the answers

What is the primary component that Schramm emphasizes in his model of communication?

The encoding and decoding of the message Signup and view all the answers

In Schramm's model, what does 'field of experience' refer to?

The unique experiences of an individual Signup and view all the answers

According to Schramm's model, what is necessary for communication to occur effectively?

Overlapping fields of experience between sender and receiver Signup and view all the answers

Which stage is NOT part of Eugene White's cyclical model of communication?

Forgetting Signup and view all the answers

What is a defining characteristic of Eugene White's model of communication?

It is circular and continuous Signup and view all the answers

What role does the encoder play in the Shannon-Weaver model of communication?

It converts the message into signals for transmission. Signup and view all the answers

What does 'communication breakdown' mean?

A failure to exchange information resulting in a lack of communication Signup and view all the answers

Which element of the Shannon-Weaver model is directly impacted by physical noise?

Channel Signup and view all the answers

What is an example of a communication barrier?

Technical jargon understood by the sender but not the receiver Signup and view all the answers

In Schramm's model, which element is correctly identified as a component of the communication process?

Feedback Signup and view all the answers

What is the function of the receiver in the Shannon-Weaver model?

To convert the message into an understandable format. Signup and view all the answers

How does noise influence communication in the Shannon-Weaver model?

It can prevent the receiver from understanding the message. Signup and view all the answers

In the example provided, who is considered the sender?

Mr. Diaz Signup and view all the answers

What best describes the channel in the Shannon-Weaver model?

The medium through which the message is transmitted. Signup and view all the answers

What happens if the receiver fails to decode the message correctly?

The communication process is disrupted. Signup and view all the answers

Which of the following accurately represents the 'noise' in communication?

Any disturbance that alters the message during transmission. Signup and view all the answers

What is one of the key effects of communication breakdown?

Demotivation Signup and view all the answers

Which of the following is considered a psychological barrier to communication?

Embarrassment Signup and view all the answers

What does the concept of 'completeness' in the 7C’s of Effective Communication refer to?

Including all necessary information for understanding Signup and view all the answers

Which strategy is part of resolving communication breakdowns?

Practicing makes perfect Signup and view all the answers

What does 'non-verbal cues' in communication refer to?

Emotional expressions and body language Signup and view all the answers

Which method can help in overcoming language barriers in communication?

Active listening Signup and view all the answers

What is the aim of using common language in communication?

To ensure clarity among all participants Signup and view all the answers

Which of the following is NOT a characteristic of 'courtesy' in effective communication?

Being assertive to dominate the conversation Signup and view all the answers

What feature distinguishes oral poetry from written poetry?

Live delivery to an audience Signup and view all the answers

Which of the following describes a smart speaker's characteristic?

Chooses words to suit the audience Signup and view all the answers

What is the primary purpose of storytelling?

To entertain and teach morals Signup and view all the answers

Which element is commonly found in songs that adds to their communication function?

Lyrical content in addition to poetry features Signup and view all the answers

What is a characteristic of a lousy speaker?

Settles on a sloppy appearance Signup and view all the answers

Why is verbal communication considered superficial compared to non-verbal communication?

It is more obvious than non-verbal cues Signup and view all the answers

What does syncopation in music primarily affect?

The rhythm and flow Signup and view all the answers

How can moral lessons be effectively communicated to children according to the content?

By storytelling as a form of indirect teaching Signup and view all the answers

Study Notes

Nature and Process of Communication

Derived from Latin 'Communicare', meaning to impart or share, emphasizing the essence of communication as a participatory process.
Webster defines communication as the exchange of information through a common system of symbols, signs, or behavior.

Characteristics of Communication

Process: Steps involved in a two-way exchange between sender and receiver.
Art: No absolute rules but guided by principles enhancing effectiveness.
Verbal and Non-Verbal: Can be expressed through spoken/written words or actions; both can occur simultaneously.
Inevitable: Communication occurs even without intention to communicate.
Irreversible: Once communicated, messages cannot be unsaid.
Unrepeatable: Each act of communication is unique; repetition alters impact.

Elements of Communication

Sender: Source of the message, responsible for encoding meaning.
Message: The information communicated through words or actions.
Encoding: Converting the message into forms (words/actions) understood by the sender.

Communication Models

Shannon-Weaver Model: Introduced the concept of 'noise,' highlighting interference in message transfer. Key components include sender, encoder, decoder, receiver, and noise impacting communication.
Example: Miscommunication in a phone call due to noise leading to incomplete message reception.
Schramm Model: Focuses on the overlap of the sender's and receiver's fields of experience for effective communication.
Eugene White Model: Describes communication as a circular, continuous process consisting of eight stages, emphasizing feedback as a way to close communication loops.

Communication Breakdowns

Communication breakdown occurs when information exchange fails, leading to misunderstandings.
Common Barriers: Include translation issues, attention deficits, overload of information, language barriers, and psychological/physiological factors.

Effects of Communication Breakdown

Consequences: Loss of morale, demotivation, stress, team tension, disorganization, and potential loss of clients or relationships.

Strategies to Resolve Communication Breakdowns

Observe: Stay aware of communication dynamics.
Options: Explore alternatives for clearer exchange.
Sharing: Foster an environment of openness.
Practice: Improve communication with continuous efforts.
Teamwork: Promote unity for effective communication.

7 C’s of Effective Communication

Completeness: Ensure the message contains all necessary information.
Clarity: Focus on emphasizing specific messages at a time.
Conciseness: Use brief language to convey essential points.
Consideration: Factor in receiver’s background and mood.
Courtesy: Show respect for cultural values and beliefs.
Correctness: Ensure accuracy and absence of grammatical errors.

Verbal and Non-Verbal Cues

Verbal Cues: Involves spoken language and textual elements, essential for clear communication.
Non-Verbal Cues: Includes body language and emotional expressions integral for effective engagement, often lost in digital forms of communication.

Oral Communication Elements

Oral Poetry and Storytelling: Engage audiences emotionally, conveying lessons and cultural values through rhythm and figurative language.
Songs: Similar to oral poetry; serve religious, social, and political functions, often employing artistic devices like syncopation.

Smart vs. Lousy Speakers

Smart Speaker: Adapts language to audience, engages with relevant topics, varies vocal tones, and responds to feedback.
Lousy Speaker: Ignores feedback, presents in a disheveled manner, uses monotone delivery, creates distractions with gestures, and engages emotionally heated responses.

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Description

Explore the nature and processes of communication. Learn about the origins of the term and its definition in various contexts. This quiz will challenge your understanding of different means and mediums of conveying messages.