Process Mapping for Business Analysts - Get Started with Process Mapping

Study Notes

What Is Process Mapping?

Process mapping creates visual representations of business processes, defining what a business does, who is responsible, and how processes are completed and measured.
The main purpose is to show the relationship between steps and inputs to establish a clear, consistent, and concise result.
Process mapping takes a specific objective and compares it to the organization's overall objectives to ensure alignment with company values and capabilities.

The Purpose of Business Process Mapping

Companies need business process mapping to foster a formal approach to quality management.
Process mapping is a crucial tool for business analysts in various project types, from improvement projects to reengineering projects.
Process maps help analyze existing workflows and focus on strategic planning.

Creating a Process Map

A process map should be diagrammed in a way that can be understood by anyone in any business unit.
The scope of business process mapping includes end-to-end activities, inputs (e.g., materials or labor), and the link between each step.
Process maps can cut across multiple departments and include external partners.

Benefits of Process Mapping

The end goal of process mapping is to make a company more effective.
Process mapping helps optimize operations by measuring and comparing objectives across business groups.
Other benefits of process mapping include:
- Reducing costs
- Improving team performance
- Increasing employee satisfaction

Description

Learn the basics of process mapping, its importance in business, and how it helps establish clear and consistent results. Discover the visual representation of business processes and how it defines responsibilities and measurements.