Questions and Answers
What is a key advantage of having a Process Improvement Organization?
What benefit does a centralized governing body provide?
What is a disadvantage of not having a Process Improvement Organization?
What is the primary goal of a Process Improvement Organization?
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What is a characteristic of a Process Improvement Organization?
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What is a benefit of analyzing downstream effects?
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What is a consequence of not analyzing downstream effects?
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What is the role of a centralized governing body in a Process Improvement Organization?
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What is a key feature of a Process Improvement Organization?
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What is a result of effective process improvement?
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Study Notes
Core Values of Process Improvement
- Doing what is right for the customer and providing endless expertise for their benefit
- Enhancing the business through continuous improvements
Process Improvement Project
- An individual or collaborative initiative to determine the cause of a problem
- Identifies and resolves operational performance issues or concerns
- Often initiated by an operational unit when issues are identified
Role of Process Improvement Manager
- Highly skilled in identifying and resolving strategic challenges and tactical execution
- Mentors other Process Improvement professionals or business stakeholders
- Ensures improvement efforts are managed in a disciplined and structured fashion
- Aligns efforts to an organization's strategic objectives
Benefits of Establishing a Process Improvement Organization
- Increased efficiency in delivering improvements
- Centralized governing body analyzes changes for downstream effects or potential business conflicts
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Description
Understand the core values and principles of process improvement, including customer-centricity and continuous improvement. Learn about process improvement projects and the role of a process improvement manager.
