Process Capability and Customer Satisfaction Quiz

• The ability of a process to consistently produce outputs (correct)
• The ability of a process to meet customer expectations
• The ability of a process to gain a competitive edge
• The ability of a process to reduce variations and defects

• Ensuring customer satisfaction (correct)
• Minimizing waste and improving efficiency
• Gaining a competitive advantage
• Reducing variations and defects

• By gaining a competitive advantage
• By minimizing defects and waste (correct)
• By consistently meeting customer expectations
• By reducing variations and defects

<p>They are better positioned to gain a competitive edge (C)</p> Signup and view all the answers

<p>Data helps in assessing the performance of a process (A)</p> Signup and view all the answers