Process Capability and Customer Satisfaction Quiz

The ability of a process to consistently produce outputs (correct)

The ability of a process to meet customer expectations

The ability of a process to gain a competitive edge

The ability of a process to reduce variations and defects

Ensuring customer satisfaction (correct)

Minimizing waste and improving efficiency

Gaining a competitive advantage

Reducing variations and defects

By gaining a competitive advantage

By minimizing defects and waste (correct)

By consistently meeting customer expectations

By reducing variations and defects

<p>They are better positioned to gain a competitive edge</p> Signup and view all the answers

<p>Data helps in assessing the performance of a process</p> Signup and view all the answers