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Questions and Answers
Processes can be improved by changing either the process structure or the process resources or both.
Processes can be improved by changing either the process structure or the process resources or both.
True
Structured processes are more specific and fluid compared to dynamic processes.
Structured processes are more specific and fluid compared to dynamic processes.
False
Dynamic processes support strategic and less structured managerial decisions and activities.
Dynamic processes support strategic and less structured managerial decisions and activities.
True
Exceptions are rare and not well tolerated in structured processes.
Exceptions are rare and not well tolerated in structured processes.
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Information systems can improve process quality by performing an act.
Information systems can improve process quality by performing an act.
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