Podcast
Questions and Answers
What is the confidential product type of FTW Hangtag?
What is the confidential product type of FTW Hangtag?
YES
What is the factory country for the Factory name JIALE?
What is the factory country for the Factory name JIALE?
What sizes (UK) are indicated for the Model Name SUPERSTAR SLIP ON W?
What sizes (UK) are indicated for the Model Name SUPERSTAR SLIP ON W?
8
Proper Fit & Quality check is not a part of the responsibilities of T1.
Proper Fit & Quality check is not a part of the responsibilities of T1.
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Who is the author of this document?
Who is the author of this document?
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What is the purpose of the document?
What is the purpose of the document?
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The document specifies that any deviation from the defined procedures could lead to potential quality risks.
The document specifies that any deviation from the defined procedures could lead to potential quality risks.
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What does SDSO stand for according to the document?
What does SDSO stand for according to the document?
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Match the following abbreviations with their corresponding definitions:
Match the following abbreviations with their corresponding definitions:
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What is the format for APP's unique sample number? Provide an example.
What is the format for APP's unique sample number? Provide an example.
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What action should testers take if a product does not display any problem or defect during the Pulse Check?
What action should testers take if a product does not display any problem or defect during the Pulse Check?
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What should be done if a product shows a minor issue that needs adjustment during the Pulse Check?
What should be done if a product shows a minor issue that needs adjustment during the Pulse Check?
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What status should be assigned if defects are found in the product during the Pulse Check?
What status should be assigned if defects are found in the product during the Pulse Check?
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What action should be taken in case of a 'FAILED' status during the Pulse Check?
What action should be taken in case of a 'FAILED' status during the Pulse Check?
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Study Notes
Procedure for 1st Production Pulse Check
Purpose
- Outlines mandatory testing guidelines for first production output of critical products
- Includes customer's point of view to justify fit and performance of products
Scope
- Mandatory for Footwear and Apparel models or articles identified as critical products
- Adherence to procedure is important to avoid potential quality risks and consumer experience performance
Definitions
- LO: Liaison Office
- HQ: Headquarter
- PDX: Portland
- SDQ/DQ: Senior Director Quality/Director Quality
- SDSO/DSO: Senior Director/Director Sourcing Operations
- SVP/VP: Senior Vice President/Vice President
- MCS: Manufacturing Confirmation Sample
- SS: Sealing Sample
- FTW: Footwear product types
- APP: Apparel product types
- T1: Tier 1 Supplier delivers ready-made, finished products
- PO: Purchase Order
- ACT: Advanced Creation Testing department
- BU: Business Units
- QATM: Quality Assurance Test Matrix
- SCPR: Sourcing Critical Product Review
- TN: Footwear Product Type - Totally New
- NS: Footwear Product Type - New Silhouette
Product Selection
- FTW: All products listed as TN, NS, Sourcing/Brand priority, and/or identified as quality risks during development stage require product review and Pulse Check
- APP: All products listed on SCPR list (SCPR Full only) require product review and Pulse Check
Product Review
- Conducted by T1 to ensure quality of products
- Review includes safety, compliance, fit & comfort, function, durability, color, appearance overview, and T1 internal fit & wear at OCPT
Pulse Check
- Testers provide consumer overview feedback
- Testers are assigned as representatives of consumers to review products from consumer's point of view
- Testers include Sourcing LO, SVP, and VP Sourcing
- Pulse Check includes fit and performance testing, and testing for specific product types (e.g. wear testing and washing cycles for Apparel)
Process Flow
- STEP 1: Send First Production PO list to Quality Product Integrity
- STEP 2: Trigger auto-tagging in Pivot88 and upload product pictures
- STEP 3: Select First Production Model/Article
- STEP 4: Receive request and take First Production Sample from the 1st PO of requested products
- STEP 5: Receive the request and take First Production Sample from the 1st PO of requested products
- STEP 6: Prepare shipment to addresses outlined in Appendix 3
- STEP 7: Share DHL# and Estimated Time of Arrival (ETA)
- STEP 8: Receive the First Production Sample and perform Pulse Check
- STEP 9: Provide feedback and test results
- STEP 10: Test results and respective actions taken
Other Important Information
- Confidential products are marked as "CONFIDENTIAL" on the hangtag and orders are only accessible for SVP/VP level
- Photos are not allowed to be taken or shared on social media for confidential products### First Production Pulse Check Procedure
- The procedure is effective from December 7th, 2023, and will be effective until December 7th, 2026.
- If a defect is found on the products, an escalation notification will be immediately triggered to DSO/DQ/T1.
- Products should be immediately improved in production, and a decision made about the orders with already-produced products (e.g., inspect and repair or downgrade to B/C-grades).
Roles and Responsibilities
- SQD/DQ should be put in Cc on every First Production Sample comment report in Smartsheet with a "FAILED" status.
- T1 has the option to request the return of "FAILED" samples from testers when necessary.
- SDSO/DSO with involvement of LO Quality team will make the decision about the orders with already-produced products.
- LO team members responsible for Pulse Check include:
- Queenie Zhu - LO North Asia
- Fransergio Serafim - LO Indonesia & India
- Sanjay Sinha - LO South Asia
- Anice Leite - LO EMEA
- Gabriela Wong - LO Americas
- Jan Best - for all LO
Pulse Check Process
- Testers will provide relevant pictures corresponding to the feedback through Smartsheet.
- T1 will produce new samples with respective improvements and resend to testers within ten (10) days from the date of sample's rejection.
- The process will restart from Step 6 and continue until products pass the test and enter mass production.
Sample Number and Barcode
- The sample number is required to precisely input in accordance with the format (e.g., A-YYMM000X for APP and F-YYMM000X for FTW).
- The barcode will be attached to each of the First Production products as a hangtag.
- Testers will scan the barcode to enter the feedback.
Test Result and Reporting
- The Pulse Check results are tracked and monitored through Smartsheet.
- T1 will ensure proper fit and quality check, according to the defined control standards.
- T1 will take appropriate actions in response to the identified issues and ensure proper storage of samples, including testing reports, over a six-month period.
Follow-up Actions in Case of Failure
- If a First Production Sample is on "FAILED" status, T1 will receive an auto-notification email from Smartsheet and log follow-up actions into Smartsheet.
- T1 will access Smartsheet Test Result pages, enter the "T1 Action Plan", and click "YES" to submit the Action Plan to adidas Testers.
- A revised version of the product has to be retested until the necessary changes result in a "PASS" status.
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Description
This quiz is based on the procedure document A0481, covering the 1st production pulse check, including approval and effective dates.
