Podcast
Questions and Answers
Within the model of problem-solving, what is a key element in defining the problem during the initial step?
Within the model of problem-solving, what is a key element in defining the problem during the initial step?
- Clearly stating the problem while avoiding disguised solutions. (correct)
- Focusing solely on opinions to gauge emotional impact.
- Prioritizing potential solutions based on past successes.
- Ignoring whose problem it is to maintain objectivity.
What critical action should be postponed when generating alternative solutions in the model?
What critical action should be postponed when generating alternative solutions in the model?
- Evaluating the generated alternatives prematurely. (correct)
- Ensuring all involved parties contribute ideas.
- Specifying alternatives that align with organizational goals.
- Specifying both short-term and long-term solutions.
What should be included in the evaluation and selection of alternatives stage of the model?
What should be included in the evaluation and selection of alternatives stage of the model?
- Avoid consideration of side effects
- Evaluate relative to an optimal standard (correct)
- Select the alternative that is easiest to implement
- Focus solely on short-term gains
What action is critical when implementing and following up on a solution within the problem-solving model?
What action is critical when implementing and following up on a solution within the problem-solving model?
During the problem definition stage under the constraints of analytical problem-solving, what is a significant impediment?
During the problem definition stage under the constraints of analytical problem-solving, what is a significant impediment?
Within the constraints affecting the generation of alternative solutions, what is a frequent challenge?
Within the constraints affecting the generation of alternative solutions, what is a frequent challenge?
When evaluating and selecting an alternative, what constraint is most likely to undermine the analytical problem-solving process?
When evaluating and selecting an alternative, what constraint is most likely to undermine the analytical problem-solving process?
Which constraint is likely to pose the greatest challenge during the implementation and follow-up phase of analytical problem-solving?
Which constraint is likely to pose the greatest challenge during the implementation and follow-up phase of analytical problem-solving?
What is a common misconception that acts as an impediment to creative problem-solving?
What is a common misconception that acts as an impediment to creative problem-solving?
What is the primary focus of 'Incubation' as a type of creativity?
What is the primary focus of 'Incubation' as a type of creativity?
Which type of creativity emphasizes fast responses, competitive approaches, and direct problem-solving?
Which type of creativity emphasizes fast responses, competitive approaches, and direct problem-solving?
In what situation is an 'Imagination' approach to creativity most effective?
In what situation is an 'Imagination' approach to creativity most effective?
What is a key characteristic of situations where the 'Incubation' approach to creativity is particularly well-suited?
What is a key characteristic of situations where the 'Incubation' approach to creativity is particularly well-suited?
Which scenario exemplifies the 'Improvement' approach to creativity?
Which scenario exemplifies the 'Improvement' approach to creativity?
How do conceptual blocks typically impact the application of different creativity approaches?
How do conceptual blocks typically impact the application of different creativity approaches?
What impact does 'Constancy' typically have on problem-solving?
What impact does 'Constancy' typically have on problem-solving?
How does the 'Commitment' conceptual block manifest in problem-solving?
How does the 'Commitment' conceptual block manifest in problem-solving?
Which characteristic defines the 'Compression' conceptual block?
Which characteristic defines the 'Compression' conceptual block?
What behavior is indicative of the 'Complacency' conceptual block?
What behavior is indicative of the 'Complacency' conceptual block?
What is a key feature of Vertical Thinking according to DeBono?
What is a key feature of Vertical Thinking according to DeBono?
What is the primary focus of Lateral Thinking, according to DeBono?
What is the primary focus of Lateral Thinking, according to DeBono?
Why is it beneficial for problem solvers to have multiple thinking languages at their disposal?
Why is it beneficial for problem solvers to have multiple thinking languages at their disposal?
What does perceptual stereotyping involve in problem-solving?
What does perceptual stereotyping involve in problem-solving?
What is the result of individuals failing to find the common thread that exists between dissimilar problems?
What is the result of individuals failing to find the common thread that exists between dissimilar problems?
What does non-inquisitiveness indicate?
What does non-inquisitiveness indicate?
What stage of creative though involves letting the problem 'sit' in the subconscious?
What stage of creative though involves letting the problem 'sit' in the subconscious?
Which is not an analogy used to make the strange familiar?
Which is not an analogy used to make the strange familiar?
What should one do in order to improve problem definition?
What should one do in order to improve problem definition?
What involves expanding alternatives?
What involves expanding alternatives?
What action should be taken to generate more alternatives?
What action should be taken to generate more alternatives?
Which of the rules applies to brainstorming?
Which of the rules applies to brainstorming?
Which of these steps is part of the morphological synthesis?
Which of these steps is part of the morphological synthesis?
In the relational algorithim, what should be applied?
In the relational algorithim, what should be applied?
Which factor can impede creative problem-solving?
Which factor can impede creative problem-solving?
Which is a principle for fostering creativity?
Which is a principle for fostering creativity?
How can you monitor and prod creativity?
How can you monitor and prod creativity?
What is a way to reward multiple roles to spur problem-solving?
What is a way to reward multiple roles to spur problem-solving?
Which approach facilitates decision making?
Which approach facilitates decision making?
What is the appropriate mindset when approaching a complex problem?
What is the appropriate mindset when approaching a complex problem?
Which of these statements applies in a creative environment?
Which of these statements applies in a creative environment?
Which technologies help utilize creativity?
Which technologies help utilize creativity?
How can biases against thinking impact creative problem-solving efforts?
How can biases against thinking impact creative problem-solving efforts?
In morphological synthesis, what action follows the listing of a problem's attributes?
In morphological synthesis, what action follows the listing of a problem's attributes?
Why might separating competing groups or subgroups foster creativity?
Why might separating competing groups or subgroups foster creativity?
What differentiates 'Improvement' creativity from 'Investment' creativity?
What differentiates 'Improvement' creativity from 'Investment' creativity?
How does the 'Constancy' conceptual block primarily affect problem-solving?
How does the 'Constancy' conceptual block primarily affect problem-solving?
Flashcards
Step 1: Define the Problem
Step 1: Define the Problem
Differentiate fact from opinion, specify underlying causes, state the problem explicitly, ID violated standards, determine whose problem, avoid disguised solutions.
Step 2: Generate Alternative Solutions
Step 2: Generate Alternative Solutions
Postpone evaluating alternatives, involve all, align with goals, consider short- and long-term, build on ideas, ensure solutions.
Step 3: Evaluate and Select
Step 3: Evaluate and Select
Evaluate relative to standard/goals, be systematic, check side effects, and state the selected alternative clearly.
Step 4: Implement and Follow Up
Step 4: Implement and Follow Up
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Step 1 Constraints: Defining Problems
Step 1 Constraints: Defining Problems
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Step 2 Constraints: Generating Alternatives
Step 2 Constraints: Generating Alternatives
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Step 3 Constraints: Evaluating Alternatives
Step 3 Constraints: Evaluating Alternatives
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Step 4 Constraints: Implementation
Step 4 Constraints: Implementation
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Incubation
Incubation
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Imagination
Imagination
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Improvement
Improvement
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Investment
Investment
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Conceptual Blocks
Conceptual Blocks
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Constancy
Constancy
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Commitment
Commitment
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Compression
Compression
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Complacency
Complacency
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Vertical Thinking
Vertical Thinking
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Lateral Thinking
Lateral Thinking
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Perceptual Stereotyping
Perceptual Stereotyping
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Ignoring Commonalities
Ignoring Commonalities
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Non-inquisitiveness
Non-inquisitiveness
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Preparation
Preparation
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Incubation
Incubation
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Illumination
Illumination
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Verification
Verification
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Improve Problem Definition
Improve Problem Definition
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Generate More Alternatives
Generate More Alternatives
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Rules of Brainstorming
Rules of Brainstorming
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Morphological Synthesis
Morphological Synthesis
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Relational Algorithm
Relational Algorithm
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Facilitate Creative Problem-Solving
Facilitate Creative Problem-Solving
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Idea-killers
Idea-killers
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Analytical Problem Solving
Analytical Problem Solving
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Pull People Apart
Pull People Apart
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Monitor and prod
Monitor and prod
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Reward Multiple Roles
Reward Multiple Roles
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Study Notes
Learning Objectives
- Increase proficiency in analytical problem-solving.
- Recognize personal conceptual blocks.
- Enhance creativity by overcoming conceptual blocks.
- Foster innovation among others.
A Model for Problem Solving
- A four-step model exists including defining, generating alternatives, selecting, and following up.
Step 1: Define the Problem
- Differentiate facts from opinions.
- Specify underlying causes.
- Involve everyone to gather information.
- Clearly state the problem.
- Identify violated standards.
- Determine problem ownership.
- Avoid disguised solutions.
Step 2: Generate Alternative Solutions
- Postpone evaluation of choices.
- Ensure all involved parties contribute ideas.
- Align alternatives with goals.
- Consider short- and long-term options.
- Utilize others' ideas.
- Develop alternatives to solve the problem.
Step 3: Evaluate and Select an Alternative
- Evaluate against an optimal standard.
- Evaluate systematically
- Measure against goals.
- Consider main and side effects.
- Clearly state the selected alternative.
Step 4: Implement and Follow Up on the Solution
- Implement at the right time and sequence.
- Provide feedback opportunities.
- Secure acceptance.
- Establish monitoring system.
- Evaluate based on problem resolution.
Constraints on Analytical Problem-Solving
- This model has constraints in each of its four steps, these include things like:
- Lack of consensus, few possible alternatives and resistance to change
Step 1: Defining Problems
- Face challenges such as lack of consensus, acceptance issues, confusing symptoms, and information overload.
Step 2: Generating Alternatives
- Issues arise as alternatives are prematurely evaluated.
- Not enough options get explored.
- The first acceptable solution often gets chosen.
- Solutions get based on past successes.
Step 3: Evaluating and Selecting
- Limited info, local searches, constrained data, costs, and unknown preferences impact the information on alternatives.
Step 4: Implementation and Follow-Up Difficulties
- These include gaining acceptance and overcoming resistance to change.
- Uncertainty happens in monitoring.
- Political and organizational processes require management.
- Solution implementation faces delays.
Impediments to Creative Problem-Solving
- Most people assume creativity is one-dimensional.
- Conceptual blocks inhibit creativity.
Conceptual Blocks
- These mental obstacles restrict problem definition.
- Overcoming blocks can lead to innovation like the microwave and Post-It Notes.
- Constancy can inhibit solutions and consistency can reduce creativity.
- Commitment leads to seeing problems as variations of past ones.
- Compression hinders filtering information and creates artificial constraints.
- Complacency does the same.
DeBono’s Ways of Thinking
- Contrasts Vertical and Lateral Thinking.
- Vertical thinking emphasizes continuity, choices, stability, and analysis.
- Lateral thinking focuses on discontinuity, changes, instability, and being provocative.
Vertical Thinking
- Continuity
- Chooses
- Stability
- Searches for what is right
- Analytic
- Where the idea came from
- Develops an idea
Lateral Thinking
- Discontinuity
- Changes
- Instability
- Searches for what is different
- Provocative
- Where the idea is going
- Discovers the idea
thinking Languages
- Using more thinking languages enhances creativity in solutions.
- These include words, symbols, sensory input (smell), feelings/emotions, and visual imagery.
Improving Problem Definition
- Synectics leverages personal, direct, symbolic, and fantasy analogies to make the strange familiar.
- Elaborate on the definition to think in plurals.
- Reverse the definition to challenge assumptions.
Ways to Generate More Alternatives
- These include strategies that help develop quantity and quality
- Brainstorming defers judgment.
- Subdivision expands current alternatives by breaking down ideas.
- Combining unrelated attributes uses relational algorithms and morphological synthesis.
Brainstorming Rules
- No evaluation of ideas is allowed
- Wild ideas get encouraged
- Quantity gets prioritized over quality
- Build on existing ideas
Morphological Synthesis Steps
- State the problem.
- List attributes.
- List alternatives for each attribute.
- Combine different alternatives.
Relational Algorithm
- Connecting words force a relationship between problem elements.
Facilitating Creative Problem-Solving
- To solve problems with creativity it is important to have:
- Relaxation time and a place where you can think
- You must talk to people and ask questions to others
- Read and protect against idea-killers
Principles for Fostering Creativity
- Pull people apart; put people together
- Monitor and prod
- Reward multiple roles
Behavioral Guidelines
- Follow the four-step analytical decision-making procedure.
- Recognize that creative solutions don't always need to be revolutionary.
- Overcome conceptual blocks.
- Use technologies that elaborate problem definitions to enhance creativity.
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Description
Explore a structured four-step model for effective problem-solving, covering problem definition, alternative generation, solution selection, and follow-up strategies. Learn to differentiate facts from opinions, specify underlying causes, and involve stakeholders. Enhance creative problem-solving by overcoming conceptual blocks.
