Podcast
Questions and Answers
In the initial step of analytical problem-solving, what principle helps ensure a clear and unbiased understanding of the issue?
In the initial step of analytical problem-solving, what principle helps ensure a clear and unbiased understanding of the issue?
- Adopting a solution-oriented mindset from the outset to accelerate the problem-solving process.
- Focusing on immediate symptoms to quickly address the most visible issues.
- Differentiating between factual data and subjective viewpoints. (correct)
- Prioritizing the opinions of key stakeholders to align perspectives early on.
During the alternative solution generation stage, which strategy is most effective for encouraging broad participation and diverse ideas?
During the alternative solution generation stage, which strategy is most effective for encouraging broad participation and diverse ideas?
- Prioritizing solutions that align with past successes.
- Limiting participation to subject matter experts to ensure relevant contributions.
- Postponing the evaluation of alternatives. (correct)
- Implementing a strict time limit to foster quick thinking and prevent over-analysis.
When evaluating and selecting an alternative solution, what approach ensures a balance between immediate needs and long-term objectives?
When evaluating and selecting an alternative solution, what approach ensures a balance between immediate needs and long-term objectives?
- Considering both short- and long-term implications for the future. (correct)
- Focusing solely on short-term gains to demonstrate quick results and maintain momentum.
- Evaluating alternatives based on their alignment with established organizational values.
- Prioritizing readily available solutions to minimize delays and resource expenditure.
In the implementation and follow-up stage, what is crucial for ensuring the solution's long-term effectiveness and acceptance within the organization?
In the implementation and follow-up stage, what is crucial for ensuring the solution's long-term effectiveness and acceptance within the organization?
What constraint in the analytical problem-solving model most directly hampers accurately defining the underlying issue?
What constraint in the analytical problem-solving model most directly hampers accurately defining the underlying issue?
How does basing alternatives on what was successful in the past primarily limit the effectiveness of generating novel solutions?
How does basing alternatives on what was successful in the past primarily limit the effectiveness of generating novel solutions?
What aspect of evaluating and selecting an alternative is most directly affected by the limited availability of information?
What aspect of evaluating and selecting an alternative is most directly affected by the limited availability of information?
During the implementation and follow-up phase, what factor most directly undermines the adoption and effectiveness of a solution?
During the implementation and follow-up phase, what factor most directly undermines the adoption and effectiveness of a solution?
What inherent assumption is challenged by recognizing that creativity is not one-dimensional?
What inherent assumption is challenged by recognizing that creativity is not one-dimensional?
What statement encapsulates how conceptual blocks generally impede creative problem-solving?
What statement encapsulates how conceptual blocks generally impede creative problem-solving?
What characterizes the 'incubation' type of creativity?
What characterizes the 'incubation' type of creativity?
What is the primary focus of 'investment' creativity?
What is the primary focus of 'investment' creativity?
What is the strategic advantage of leveraging 'improvement' creativity in problem-solving?
What is the strategic advantage of leveraging 'improvement' creativity in problem-solving?
What role does risk-taking primarily play in fostering 'imagination' creativity?
What role does risk-taking primarily play in fostering 'imagination' creativity?
What outcome is most directly hindered by 'constancy' as a conceptual block?
What outcome is most directly hindered by 'constancy' as a conceptual block?
Within the context of problem-solving, how does 'commitment' most significantly act as a conceptual block?
Within the context of problem-solving, how does 'commitment' most significantly act as a conceptual block?
How does 'compression' manifest as a conceptual block that inhibits effective problem-solving?
How does 'compression' manifest as a conceptual block that inhibits effective problem-solving?
What behavior characterizes the 'complacency' conceptual block?
What behavior characterizes the 'complacency' conceptual block?
In what way does vertical thinking, as described by DeBono, primarily aid in problem-solving?
In what way does vertical thinking, as described by DeBono, primarily aid in problem-solving?
How does lateral thinking distinctively contribute to the problem-solving process?
How does lateral thinking distinctively contribute to the problem-solving process?
How does an increased variety of 'thinking languages' most significantly enhance problem-solving?
How does an increased variety of 'thinking languages' most significantly enhance problem-solving?
What does 'perceptual stereotyping' entail, and how does it affect problem-solving?
What does 'perceptual stereotyping' entail, and how does it affect problem-solving?
How does blocking creativity by 'ignoring commonalities' affect our ability to solve problems?
How does blocking creativity by 'ignoring commonalities' affect our ability to solve problems?
What is the central goal of applying 'synectics' to improve problem definition?
What is the central goal of applying 'synectics' to improve problem definition?
How does expanding current alternatives through subdivision primarily assist in generating more solutions?
How does expanding current alternatives through subdivision primarily assist in generating more solutions?
What is the key principle that underlies the brainstorming?
What is the key principle that underlies the brainstorming?
What initial action is essential when applying Morphological Synthesis to solve a complex problem?
What initial action is essential when applying Morphological Synthesis to solve a complex problem?
How does the relational algorithm method enhance creative problem-solving?
How does the relational algorithm method enhance creative problem-solving?
When fostering creativity in others, what does the principle 'pull people apart; put people together' aim to achieve?
When fostering creativity in others, what does the principle 'pull people apart; put people together' aim to achieve?
What role does monitoring and providing feedback play in fostering creativity among team members?
What role does monitoring and providing feedback play in fostering creativity among team members?
How does rewarding multiple roles contribute to enhancing creativity?
How does rewarding multiple roles contribute to enhancing creativity?
What is the most critical behavioral guideline for analytical decision-making?
What is the most critical behavioral guideline for analytical decision-making?
When solving complex problems, why is it important to remember that creative solutions need not be brand new?
When solving complex problems, why is it important to remember that creative solutions need not be brand new?
What primary action should one take to overcome conceptual blocks in order to foster greater creativity?
What primary action should one take to overcome conceptual blocks in order to foster greater creativity?
For enhancing creativity in problem-solving, what is the role of technologies that elaborate problem definitions?
For enhancing creativity in problem-solving, what is the role of technologies that elaborate problem definitions?
In the context of creative problem-solving, which of the following actions would be least likely to foster innovation and breakthrough ideas within a team?
In the context of creative problem-solving, which of the following actions would be least likely to foster innovation and breakthrough ideas within a team?
An organization wishes to foster a culture of radical innovation, what strategy poses a potential risk to the organization?
An organization wishes to foster a culture of radical innovation, what strategy poses a potential risk to the organization?
A project team has a mix of analytical thinkers and creative innovators, which strategy would most likely promote a collaborative environment?
A project team has a mix of analytical thinkers and creative innovators, which strategy would most likely promote a collaborative environment?
When alternatives are evaluated as they are proposed, what constraint on the analytical problem-solving model is most evident?
When alternatives are evaluated as they are proposed, what constraint on the analytical problem-solving model is most evident?
What effect does using only words, symbols, sensory inputs, feelings, emotions and visual imagery have on problem solving?
What effect does using only words, symbols, sensory inputs, feelings, emotions and visual imagery have on problem solving?
How does incumbation creativity particularly enhance problem-solving?
How does incumbation creativity particularly enhance problem-solving?
In the context of creative problem-solving that requires the generation of more alternatives, which strategy is least likely to foster innovation?
In the context of creative problem-solving that requires the generation of more alternatives, which strategy is least likely to foster innovation?
What is the most significant risk of prioritizing the pull-apart-put-together principle to promote innovation?
What is the most significant risk of prioritizing the pull-apart-put-together principle to promote innovation?
Flashcards
Fact vs. Opinion
Fact vs. Opinion
Differentiate fact from opinion to help define the problem.
State the problem explicitly
State the problem explicitly
Clearly and precisely communicate the problem.
Tap Everyone Involved
Tap Everyone Involved
Ensuring everyone involved has a chance to provide their imput.
Postpone Evaluating Alternatives
Postpone Evaluating Alternatives
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Consistent with Goals
Consistent with Goals
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Short- and Long-Term Solutions
Short- and Long-Term Solutions
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Evaluate to an Optimal Standard
Evaluate to an Optimal Standard
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Evaluate Main & Side Effects
Evaluate Main & Side Effects
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Engender Acceptance
Engender Acceptance
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Ongoing Monitoring System
Ongoing Monitoring System
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Lack of Consensus
Lack of Consensus
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Acceptance of Problem Definition
Acceptance of Problem Definition
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Confusing Symptoms
Confusing Symptoms
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Confusing Information
Confusing Information
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Alternatives Evaluated Prematurely
Alternatives Evaluated Prematurely
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Few Possible Alternatives
Few Possible Alternatives
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First Acceptable Solution Accepted
First Acceptable Solution Accepted
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Alternatives Based on Past Success
Alternatives Based on Past Success
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Information on Alternatives is Limited
Information on Alternatives is Limited
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Search Close to Home
Search Close to Home
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Information Constrained by Other Factors
Information Constrained by Other Factors
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Gathering Information Is Costly
Gathering Information Is Costly
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Preferences Not Always Known
Preferences Not Always Known
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Acceptance Not Forthcoming
Acceptance Not Forthcoming
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Resistance to Change
Resistance to Change
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Uncertainty About Monitoring
Uncertainty About Monitoring
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Political/Organizational Processes
Political/Organizational Processes
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Long Time to Implement
Long Time to Implement
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Creativity is One-Dimensional
Creativity is One-Dimensional
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Mental Obstacles
Mental Obstacles
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Incubation (Creativity)
Incubation (Creativity)
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Imagination (Creativity)
Imagination (Creativity)
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Improvement (Creativity)
Improvement (Creativity)
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Investment (Creativity)
Investment (Creativity)
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Constancy
Constancy
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Commitment
Commitment
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Compression
Compression
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Complacency
Complacency
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Vertical Thinking
Vertical Thinking
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Lateral Thinking
Lateral Thinking
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Perceptual Stereotyping
Perceptual Stereotyping
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Ignoring Commonalities
Ignoring Commonalities
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Stages in Creative Thought
Stages in Creative Thought
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Types of Analogies
Types of Analogies
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Brainstorming rules
Brainstorming rules
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Study Notes
Learning Objectives
- Increase proficiency in analytical problem-solving.
- Recognize personal conceptual blocks.
- Enhance creativity by overcoming conceptual blocks.
- Foster innovation among others.
A Model of Problem-Solving
- Step 1: Define the Problem.
- Differentiate facts from opinions.
- Specify underlying causes.
- Tap everyone involved for information.
- State the problem explicitly.
- Identify the violated standard.
- Determine whose problem it is.
- Avoid disguised solutions.
- Step 2: Generate Alternative Solutions.
- Postpone evaluating alternatives initially.
- Ensure all involved individuals contribute alternatives.
- Specify alternatives consistent with goals.
- Specify both short- and long-term solutions.
- Build on others' ideas.
- Alternatives should solve the problem.
- Step 3: Evaluate and Select an Alternative.
- Evaluate relative to an optimal standard.
- Evaluate systematically.
- Evaluate relative to goals.
- Evaluate main and side effects.
- State the selected alternative explicitly.
- Step 4: Implement and Follow Up on the Solution.
- Implement at the proper time and in the right sequence.
- Provide opportunities for feedback.
- Engender acceptance.
- Establish an ongoing monitoring system.
- Evaluate based on problem solution.
Constraints on the Analytical Problem-Solving Model
- Step 1: Defining the Problems.
- Lack of consensus on the problem.
- Acceptance of problem definition.
- Confusion between symptoms and the real problem.
- Presence of confusing information.
- Step 2: Generating Alternatives.
- Alternatives are evaluated prematurely.
- Few possible alternatives are known.
- The first acceptable solution is often accepted.
- Alternatives are based on past successes.
- Step 3: Evaluating and Selecting an Alternative.
- Limited information on alternatives.
- Information searches are localized.
- Information types are constrained by other factors.
- Gathering information is costly.
- Preferences for the best alternatives are not always known.
- Step 4: Implementation and Follow-Up
- Acceptance is not always forthcoming.
- Resistance to change.
- Uncertainty about which solution aspects to monitor.
- Political and organizational processes must be managed.
- Long implementation times.
Impediments to Creative Problem-Solving
- Creativity is often perceived as one-dimensional.
- Individuals develop blocks that hinder creativity.
Conceptual Blocks
- Creativity can be inhibited by different approaches.
- Mental obstacles constrain problem definitions.
- Percy Spencer's Magnetron led to the invention of the microwave.
- Spence Silver's Glue led to the development of Post-It Notes.
- Constancy can inhibit problem-solving and consistency can stifle creativity.
- Commitment can cause present problems to be seen as variations of past problems.
- Compression is not filtering out irrelevant information or finding needed information, and defining the boundaries of a problem too narrowly.
- Complacency is not filtering out irrelevant information or finding needed information, and defining the boundaries of a problem too narrowly.
DeBono's Ways of Thinking
- Vertical Thinking includes:
- Continuity
- Chooses
- Stability
- Searches for what is right
- Analytic
- Idea origin
- Idea development
- Lateral Thinking includes
- Discontinuity
- Changes
- Instability
- Searches for what is different
- Provocative
- Where the idea is going
- Discovers the idea
Multiple Thinking Languages
- Solutions become more creative with more languages available.
- Words
- Symbols
- Sensory input (smell).
- Feelings and emotions
- Visual imagery.
Perceptual Stereotyping
- Individuals may define present problems in terms of problems they faced in the past.
Ignoring Commonalities
- Creativity suffers when individuals cannot find the common thread between dissimilar problems.
Ways to Improve Problem Definition
- Use analogies: personal, direct, symbolic, and fantasy.
- Make the strange familiar and the familiar strange via Synectics.
- Elaborate the definition and consider various plausible definitions in plural.
- Reverse the definition to approach the problem from a different angle.
Ways to Generate More Alternatives
- Defer judgment when brainstorming, expand current alternatives by subdivision.
- Combine unrelated attributes- relational algorithm and morphological synthesis
Rules of Brainstorming
- No evaluation of ideas is permitted
- Wild ideas are encouraged
- Quantity before quality
- Build on ideas of others
Morphological Synthesis
- State the problem.
- List the problem's attributes.
- List alternatives for each attribute.
- Combine different alternatives from the attributes
Relational Algorithm
- Use connecting words to force a relationship between two elements in a problem.
Hints to Facilitate Creative Problem-Solving
- Dedicate relaxation time.
- Identify places conducive to thought.
- Discuss ideas with others.
- Seek suggestions from others regarding problems.
- Read extensively.
- Shield from negative influences.
Three Principles for Fostering Creativity
- Pull people apart; put people together
- Monitor and prod
- Reward multiple roles
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Description
Improve analytical problem-solving, recognize conceptual blocks, enhance creativity, and foster innovation. Learn to define problems, generate alternative solutions, and evaluate options effectively. Covers short-term and long-term strategies for problem resolution.
