Private Hire Vehicle Licensing Conditions

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Questions and Answers

What should you do if you are arrested, charged with, convicted or cautioned for a crime?

Wait for the police to inform TfL

Tell TfL immediately (correct)

Only tell TfL if it's a serious crime

Keep it to yourself

Who is responsible for informing TfL about any offences committed?

The police

The court

The driver (correct)

The licensing authority

What happens if you are on the Adults or Children’s Barred Lists?

You will receive a warning

You will be required to take a training course

Your licence will be revoked (correct)

You will be issued a new licence

What should you do with your London PHV driver’s licence and badge if you are subject to a mental health order or sexual offences order?

Return them to TfL Signup and view all the answers

What happens if TfL becomes aware that you are getting frequent PCNs and/or parking tickets?

TfL may take licensing action against you Signup and view all the answers

What should you do if you are in the UK on a student visa?

Make sure you comply with the conditions of your visa Signup and view all the answers

What happens if you have a private hire or taxi driver’s licence with another licensing authority and that authority has suspended or revoked your licence?

Your licence will be revoked Signup and view all the answers

Do you need to tell TfL about any other penalty charge notices (PCNs) or parking tickets that do not result in penalty points on your driving licence?

No Signup and view all the answers

What information must the operator record about the booking?

Date of booking and journey, passenger's name, and destination Signup and view all the answers

Where can operators take bookings if they have a licence to operate from a late-night venue?

Only inside the late-night venue specified on their licence Signup and view all the answers

What should a driver do if a customer approaches them outside a late-night venue?

Tell them to contact a licensed private hire operator to make a booking Signup and view all the answers

Why is it important for drivers to consider the environment around the operating centre?

To minimize disturbance to the neighbourhood Signup and view all the answers

What is not allowed when operating from a late-night venue?

Approaching people on the pavement to offer private hire services Signup and view all the answers

What is a driver responsible for, according to the text?

Parking, noise, and their own behaviour Signup and view all the answers

What should a driver not do in a public place?

Go to the toilet Signup and view all the answers

Why should drivers have respect for the area they are working in?

To minimize disturbance to the neighbourhood Signup and view all the answers

What should you do if a passenger needs assistance, such as a wheelchair user?

Spend only a short time away from your vehicle, if possible, and make a note of the passenger's details Signup and view all the answers

Where can you stop your vehicle?

In waiting or parking restriction areas for a short time Signup and view all the answers

Why should you not leave your engine running while waiting?

Because it can be illegal on a public road, and it pollutes the environment Signup and view all the answers

What should you do when dropping off passengers?

Get close to the kerb Signup and view all the answers

Why should you avoid picking up or dropping off passengers in bus lanes?

Because it is not recommended, but allowed Signup and view all the answers

What should you do if you get a Penalty Charge Notice (PCN)?

Contact the council who issued the PCN to dispute it Signup and view all the answers

What should you do if you are waiting for a passenger?

Wait somewhere without restrictions Signup and view all the answers

How should you enter and leave a bus lane?

In the most direct and safe way Signup and view all the answers

What should you do if you're in doubt about an operator's licence?

Ask the operator for their licence number and check their details Signup and view all the answers

What is a key difference between a PHV and a taxi?

PHVs need to be booked in advance Signup and view all the answers

What should you do if a passenger tries to enter your vehicle without a booking?

Refuse to let them in and ask them to book through the operator Signup and view all the answers

What is allowed when someone approaches you without a booking?

You can give them a business card with your operator's number Signup and view all the answers

What information must your operator record before each journey?

Certain details about the booking, such as the final destination Signup and view all the answers

Why should you inform your operator about changes to the final destination?

Because your operator is required to record the correct information Signup and view all the answers

Why is it important to keep your windscreen and windows clean and free from obstructions?

To ensure a clear view of the road ahead Signup and view all the answers

What is the 'swept area' of a windscreen?

The area covered by the windscreen wipers Signup and view all the answers

What is the consequence of placing a device on the 'swept area' of your windscreen?

You may be fined and get penalty points on your driving licence Signup and view all the answers

Why is it essential to have a clear view of the road ahead?

To be aware of pedestrians and other hazards on the road Signup and view all the answers

How can tiredness affect a driver?

It can have a similar effect to drinking alcohol Signup and view all the answers

What should you do when the weather conditions change?

Reduce your speed to drive safely Signup and view all the answers

Why is it important to plan your day to include regular breaks from driving?

To stretch your legs and reduce fatigue Signup and view all the answers

What is the primary reason for not placing devices on your windscreen?

To reduce distractions while driving Signup and view all the answers

Study Notes

Licensing and Convictions

You must inform TfL immediately if you are arrested, charged, convicted, or cautioned for any crime
You are responsible for telling TfL about any convictions; failure to do so could result in license revocation
You do not need to inform TfL about other fixed penalties, parking tickets, or PCNs that do not result in penalty points on your driving license

Right to Live and Work in the UK

If you have restrictions on your right to live and work in the UK, TfL will add a condition to your license
You must comply with these conditions and ensure you have a continuing right to work
If you are in the UK on a student visa, you are only allowed to work a limited number of hours and cannot be self-employed

Private Hire Vehicles (PHVs)

A PHV is not a taxi (black cab); you cannot pick up passengers on the street or at stations/airports without a booking
You must not allow passengers to enter your vehicle before receiving a booking from your operator
You must not give any sign or suggest that you are available for hire without a booking
You can hand out business cards or provide contact details to encourage people to book through a licensed operator

Booking Details

Your operator must record certain information about each booking, including:
- Date and time of booking and journey
- Passenger's name
- Pickup time and location
- Main destination
- Agreed fare or estimated fare
- Driver's name and vehicle identification
You should notify your operator of any changes to the booking

Operating Centres in Late Night Venues

If your operator has a license to operate from a late-night venue, you can only accept bookings made through a licensed London operator
You must not approach people outside a late-night venue to offer private hire services
If a customer approaches you, you should tell them to contact a licensed private hire operator to make a booking

Driver Behaviour and Responsibilities

You are responsible for parking, noise, and your own behaviour
Be respectful of the environment and neighbourhood around the operating centre
Do not behave in an anti-social manner, litter, or leave your engine running
Assist passengers with disabilities, including wheelchair users

Additional Rules and Reminders

Do not stop on taxi ranks, even when picking up or dropping off passengers
Do not wait in areas with waiting or parking restrictions unless picking up or dropping off a passenger
Do not leave your engine running while waiting
Do not drop passengers off in the middle of the road
Be careful when using bus lanes and bus stops
Ensure your windscreen is clear of obstructions and devices that could reduce your vision
Avoid driving when tired and take regular breaks
Adjust your driving behaviour according to weather conditions

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Description

This quiz covers the requirements and conditions for obtaining and maintaining a private hire vehicle licence, including eligibility and disqualifications.