Podcast
Questions and Answers
What should you do if you are arrested, charged with, convicted or cautioned for a crime?
What should you do if you are arrested, charged with, convicted or cautioned for a crime?
Who is responsible for informing TfL about any offences committed?
Who is responsible for informing TfL about any offences committed?
What happens if you are on the Adults or Children’s Barred Lists?
What happens if you are on the Adults or Children’s Barred Lists?
What should you do with your London PHV driver’s licence and badge if you are subject to a mental health order or sexual offences order?
What should you do with your London PHV driver’s licence and badge if you are subject to a mental health order or sexual offences order?
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What happens if TfL becomes aware that you are getting frequent PCNs and/or parking tickets?
What happens if TfL becomes aware that you are getting frequent PCNs and/or parking tickets?
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What should you do if you are in the UK on a student visa?
What should you do if you are in the UK on a student visa?
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What happens if you have a private hire or taxi driver’s licence with another licensing authority and that authority has suspended or revoked your licence?
What happens if you have a private hire or taxi driver’s licence with another licensing authority and that authority has suspended or revoked your licence?
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Do you need to tell TfL about any other penalty charge notices (PCNs) or parking tickets that do not result in penalty points on your driving licence?
Do you need to tell TfL about any other penalty charge notices (PCNs) or parking tickets that do not result in penalty points on your driving licence?
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What information must the operator record about the booking?
What information must the operator record about the booking?
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Where can operators take bookings if they have a licence to operate from a late-night venue?
Where can operators take bookings if they have a licence to operate from a late-night venue?
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What should a driver do if a customer approaches them outside a late-night venue?
What should a driver do if a customer approaches them outside a late-night venue?
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Why is it important for drivers to consider the environment around the operating centre?
Why is it important for drivers to consider the environment around the operating centre?
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What is not allowed when operating from a late-night venue?
What is not allowed when operating from a late-night venue?
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What is a driver responsible for, according to the text?
What is a driver responsible for, according to the text?
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What should a driver not do in a public place?
What should a driver not do in a public place?
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Why should drivers have respect for the area they are working in?
Why should drivers have respect for the area they are working in?
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What should you do if a passenger needs assistance, such as a wheelchair user?
What should you do if a passenger needs assistance, such as a wheelchair user?
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Where can you stop your vehicle?
Where can you stop your vehicle?
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Why should you not leave your engine running while waiting?
Why should you not leave your engine running while waiting?
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What should you do when dropping off passengers?
What should you do when dropping off passengers?
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Why should you avoid picking up or dropping off passengers in bus lanes?
Why should you avoid picking up or dropping off passengers in bus lanes?
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What should you do if you get a Penalty Charge Notice (PCN)?
What should you do if you get a Penalty Charge Notice (PCN)?
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What should you do if you are waiting for a passenger?
What should you do if you are waiting for a passenger?
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How should you enter and leave a bus lane?
How should you enter and leave a bus lane?
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What should you do if you're in doubt about an operator's licence?
What should you do if you're in doubt about an operator's licence?
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What is a key difference between a PHV and a taxi?
What is a key difference between a PHV and a taxi?
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What should you do if a passenger tries to enter your vehicle without a booking?
What should you do if a passenger tries to enter your vehicle without a booking?
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What is allowed when someone approaches you without a booking?
What is allowed when someone approaches you without a booking?
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What information must your operator record before each journey?
What information must your operator record before each journey?
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Why should you inform your operator about changes to the final destination?
Why should you inform your operator about changes to the final destination?
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Why is it important to keep your windscreen and windows clean and free from obstructions?
Why is it important to keep your windscreen and windows clean and free from obstructions?
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What is the 'swept area' of a windscreen?
What is the 'swept area' of a windscreen?
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What is the consequence of placing a device on the 'swept area' of your windscreen?
What is the consequence of placing a device on the 'swept area' of your windscreen?
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Why is it essential to have a clear view of the road ahead?
Why is it essential to have a clear view of the road ahead?
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How can tiredness affect a driver?
How can tiredness affect a driver?
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What should you do when the weather conditions change?
What should you do when the weather conditions change?
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Why is it important to plan your day to include regular breaks from driving?
Why is it important to plan your day to include regular breaks from driving?
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What is the primary reason for not placing devices on your windscreen?
What is the primary reason for not placing devices on your windscreen?
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Study Notes
Licensing and Convictions
- You must inform TfL immediately if you are arrested, charged, convicted, or cautioned for any crime
- You are responsible for telling TfL about any convictions; failure to do so could result in license revocation
- You do not need to inform TfL about other fixed penalties, parking tickets, or PCNs that do not result in penalty points on your driving license
Right to Live and Work in the UK
- If you have restrictions on your right to live and work in the UK, TfL will add a condition to your license
- You must comply with these conditions and ensure you have a continuing right to work
- If you are in the UK on a student visa, you are only allowed to work a limited number of hours and cannot be self-employed
Private Hire Vehicles (PHVs)
- A PHV is not a taxi (black cab); you cannot pick up passengers on the street or at stations/airports without a booking
- You must not allow passengers to enter your vehicle before receiving a booking from your operator
- You must not give any sign or suggest that you are available for hire without a booking
- You can hand out business cards or provide contact details to encourage people to book through a licensed operator
Booking Details
- Your operator must record certain information about each booking, including:
- Date and time of booking and journey
- Passenger's name
- Pickup time and location
- Main destination
- Agreed fare or estimated fare
- Driver's name and vehicle identification
- You should notify your operator of any changes to the booking
Operating Centres in Late Night Venues
- If your operator has a license to operate from a late-night venue, you can only accept bookings made through a licensed London operator
- You must not approach people outside a late-night venue to offer private hire services
- If a customer approaches you, you should tell them to contact a licensed private hire operator to make a booking
Driver Behaviour and Responsibilities
- You are responsible for parking, noise, and your own behaviour
- Be respectful of the environment and neighbourhood around the operating centre
- Do not behave in an anti-social manner, litter, or leave your engine running
- Assist passengers with disabilities, including wheelchair users
Additional Rules and Reminders
- Do not stop on taxi ranks, even when picking up or dropping off passengers
- Do not wait in areas with waiting or parking restrictions unless picking up or dropping off a passenger
- Do not leave your engine running while waiting
- Do not drop passengers off in the middle of the road
- Be careful when using bus lanes and bus stops
- Ensure your windscreen is clear of obstructions and devices that could reduce your vision
- Avoid driving when tired and take regular breaks
- Adjust your driving behaviour according to weather conditions
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Description
This quiz covers the requirements and conditions for obtaining and maintaining a private hire vehicle licence, including eligibility and disqualifications.