Podcast
Questions and Answers
What is meant by personal information?
What is meant by personal information?
Which act governs the collection, use, and disclosure of personal information in Canada?
Which act governs the collection, use, and disclosure of personal information in Canada?
What has increased the importance of privacy concerns in recent years?
What has increased the importance of privacy concerns in recent years?
What type of liability can employers face regarding their employees' actions concerning privacy?
What type of liability can employers face regarding their employees' actions concerning privacy?
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Which of the following is NOT considered personal information?
Which of the following is NOT considered personal information?
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Which of the following statements about privacy in the workplace is true?
Which of the following statements about privacy in the workplace is true?
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Which principle states that the organization collecting information must be accountable?
Which principle states that the organization collecting information must be accountable?
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What is required of the organization regarding the accuracy of personal information?
What is required of the organization regarding the accuracy of personal information?
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What is the principle regarding the limited collection of personal information?
What is the principle regarding the limited collection of personal information?
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Which scenario allows for disclosure of personal information without consent?
Which scenario allows for disclosure of personal information without consent?
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What is a significant update regarding the Privacy Commissioner in the recent amendments to PIPEDA?
What is a significant update regarding the Privacy Commissioner in the recent amendments to PIPEDA?
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What is the primary purpose of PIPA?
What is the primary purpose of PIPA?
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Who can request access to personal information under PIPA?
Who can request access to personal information under PIPA?
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Which step is NOT part of ensuring compliance with PIPA?
Which step is NOT part of ensuring compliance with PIPA?
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What role does the commissioner have under the Personal Information Protection Act?
What role does the commissioner have under the Personal Information Protection Act?
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What is one of the key principles that organizations must follow regarding privacy policies?
What is one of the key principles that organizations must follow regarding privacy policies?
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What must organizations provide to individuals concerning their personal information?
What must organizations provide to individuals concerning their personal information?
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Which of the following is a key aspect of providing access as per PIPA?
Which of the following is a key aspect of providing access as per PIPA?
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Which of the following is NOT classified as personal information?
Which of the following is NOT classified as personal information?
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What does PIPEDA primarily aim to regulate?
What does PIPEDA primarily aim to regulate?
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Which of the following actions would likely not be covered by WCB benefits due to wilful misconduct?
Which of the following actions would likely not be covered by WCB benefits due to wilful misconduct?
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What is a required condition for an injury to qualify under occupational diseases?
What is a required condition for an injury to qualify under occupational diseases?
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Which of the following conditions would likely disqualify an injury from WCB benefits?
Which of the following conditions would likely disqualify an injury from WCB benefits?
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What is the primary purpose of workers' compensation (WC) legislation?
What is the primary purpose of workers' compensation (WC) legislation?
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Which of the following is NOT a key feature of the workers' compensation legislation?
Which of the following is NOT a key feature of the workers' compensation legislation?
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What must an injury or disease meet to be eligible for workers' compensation benefits?
What must an injury or disease meet to be eligible for workers' compensation benefits?
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What is a fundamental trade-off for employers under workers' compensation legislation?
What is a fundamental trade-off for employers under workers' compensation legislation?
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What is the focus of the workers' compensation regime concerning injured workers?
What is the focus of the workers' compensation regime concerning injured workers?
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Who administers the workers' compensation system in provinces like BC and Alberta?
Who administers the workers' compensation system in provinces like BC and Alberta?
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Which entity is NOT considered a public body under the Freedom of Information and Protection of Privacy Act?
Which entity is NOT considered a public body under the Freedom of Information and Protection of Privacy Act?
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What is a limitation regarding the right to request correction of personal information under the Act?
What is a limitation regarding the right to request correction of personal information under the Act?
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Under PIPEDA, which of the following is NOT typically covered?
Under PIPEDA, which of the following is NOT typically covered?
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Which of the following rights do individuals have under the Freedom of Information and Protection of Privacy Act?
Which of the following rights do individuals have under the Freedom of Information and Protection of Privacy Act?
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What contemporary issue has intensified the focus on privacy concerns in the workplace?
What contemporary issue has intensified the focus on privacy concerns in the workplace?
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Which of the following is considered personal information under PIPEDA?
Which of the following is considered personal information under PIPEDA?
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What liability can employers incur related to their employees' handling of personal information?
What liability can employers incur related to their employees' handling of personal information?
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Which of the following reflects a key change in the nature of privacy issues compared to the past?
Which of the following reflects a key change in the nature of privacy issues compared to the past?
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What must organizations do to ensure their privacy policies are effective?
What must organizations do to ensure their privacy policies are effective?
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What is one of the obligations organizations have regarding individual access to personal information?
What is one of the obligations organizations have regarding individual access to personal information?
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Which of the following is NOT a principle organizations must follow regarding privacy?
Which of the following is NOT a principle organizations must follow regarding privacy?
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What is the main purpose of PIPA?
What is the main purpose of PIPA?
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Study Notes
Privacy
- Concerns about privacy are paramount due to heightened ability to collect, analyze, transfer, and manipulate personal information.
- Employers can be held liable for privacy violations by employees in the course of their duties.
- The Personal Information Protection and Electronic Documents Act (PIPEDA) governs the collection, use, and disclosure of personal information in federally regulated industries.
Personal Information
- Includes: Age, sex, religion, ethnicity, opinions, photographs, ID numbers, address, phone number, personal email address, web browsing history, purchasing and spending habits, income, credit records, loan records, disciplinary actions, employee files, pay, and benefit records.
Alberta and British Columbia Legislation
- Alberta and BC enacted legislation comparable to PIPEDA called Personal Information Protection Act (PIPA) for provincially regulated industries.
- The Supreme Court of Canada struck down Alberta’s PIPA in 2013 requiring them to update legislation within a year.
- Alberta's PIPA was amended and is currently undergoing a comprehensive review.
PIPEDA Amendments
- The Digital Privacy Act in 2015 brought several changes to PIPEDA.
- Organizations must report and record breaches if there is risk of significant harm.
- The definition of "personal information" was broadened to include applicants.
- Business contact information is exempt if used for business, employment, or professional purposes.
- Disclosure to third parties without consent was broadened in cases of illegality, fraud, and financial abuse.
- The Privacy Commissioner can now enter into compliance agreements.
PIPEDA: 10 Privacy Principles
- Accountability: The organization collecting the information must establish and implement policies and procedures to comply with privacy principles.
- Identifying the purpose: Organizations must identify the purpose for which personal information is collected.
- Consent: Consent is required before an organization can collect personal information, except in certain circumstances such as legal obligations or to prevent harm.
- Limited Collection: Organizations must collect only information that is necessary for the identified purpose, and must be obtained by fair and lawful means.
- Limited Use, Disclosure, and Retention: The organization may only use, disclose, and retain personal information for the purpose it was collected for, and should keep it only as long as necessary.
- Accuracy: Organizations should ensure information is accurate, and individuals should have opportunity to correct errors.
- Safeguards: Information should be protected with appropriate security safeguards to prevent unauthorized access, disclosure, alteration, destruction, or loss.
- Openness: Organizations should make their privacy policies and procedures available to individuals.
- Individual Access: Organizations must provide individuals with access to their own personal information at a reasonable charge, must inform them of the information practices, and must respond promptly and reasonably to requests.
- Recourse: Organizations must establish procedures for individuals to address concerns and complaints regarding the organization’s privacy practices.
Personal Information Protection Act (PIPA)
- PIPA governs the collection, use, and disclosure of personal information by private sector organizations in British Columbia.
- It recognizes both the right of individuals to have their personal information protected and the need for organizations to collect, use, or disclose this information for reasonable purposes.
- It covers personal information in the custody or control of private sector organizations relating to commercial transactions or activities.
- Provides for employee personal information in workplaces.
- Allows individuals to request access to their information and to request correction of inaccurate information.
- Individuals can file privacy complaints with the commissioner if they believe their privacy has been violated or their personal information was collected, used, or disclosed without proper authority or consent.
PIPA: Who Is Covered?
- Includes non-profit organizations, trade unions, private schools, partnerships, corporations, unincorporated associations, professional regulatory associations, any individuals acting in a commercial capacity, and any individual acting on behalf of a covered organization.
PIPA: Compliance Steps
- Appoint a Chief Privacy Officer (CPO).
- Assess how the organization collects, stores, retains, uses, and discloses personal information.
- Develop policies and procedures to ensure compliance with PIPA.
- Train all staff to raise awareness of PIPA requirements.
- Monitor the performance of privacy policy.
Workers Compensation Legislation
- Workers' Compensation (WC) legislation in Alberta and BC is a no-fault insurance scheme for work-related injuries and diseases.
- Employers pay premiums to fund the system.
- WC compensates workers for injuries or illnesses occurring on the job, while protecting employers from lawsuits.
- WC regime is increasingly focused on prevention and preventative measures.
Privacy in Today's World
- Privacy of personal information has become a major concern as technology allows for easy collection, analysis, and manipulation of sensitive data.
- Employers can be held responsible for privacy violations committed by their employees, even if they did not directly participate in the act.
Understanding "Personal Information"
- The definition of "personal information" is broad and encompasses various types of data including:
- Age, gender, religious affiliation, ethnicity, and personal opinions.
- Identification documents, home addresses, phone numbers, email addresses, and web browsing history.
- Financial information, credit records, and loan records.
- Employment records, disciplinary actions, salary, and benefits.
- Medical information including blood type and medical records.
Federal Legislation: PIPEDA
- The Personal Information Protection and Electronic Documents Act (PIPEDA) is a federal law in Canada that regulates how organizations collect, use, and disclose personal information.
- This act applies to a variety of organizations and covers personal information collected on employees, customers, and other individuals.
Alberta and British Columbia's "Freedom of Information and Protection of Privacy Act"
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Provides individuals with the right to access personal data held by public bodies such as:
- Departments, branches, and offices of the government
- Agencies, boards, commissions, and corporations
- Educational institutions
- Health care institutions
- Local government bodies
- Self-governing professions
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Individuals can request correction of inaccurate personal information held by public bodies, although the right to correction is not absolute.
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The legislation includes a complaint process for individuals who believe their personal information has been mishandled.
Workers' Compensation: Alberta and British Columbia
- Workers' compensation (WC) acts in Alberta and British Columbia offer no-fault insurance for work-related injuries and diseases.
- Employers fund the system through premiums.
- Workers are protected from suing their employers for work-related injuries in exchange for receiving WC benefits.
Key Features of Workers' Compensation Legislation
- Benefits are provided regardless of fault (employee or employer negligence).
- Workers' compensation is funded by employer premiums, not by employee contributions.
- It is illegal for workers to contribute to WC premiums.
- Workers cannot waive their WC rights.
- Most employers are required to provide WC coverage.
- Emphasis is on early and safe return to work (RTW) for injured workers.
- Vocational rehabilitation is offered to employees unable to return to their previous jobs.
- WC boards (WorkSafeBC and WCB Alberta) administer the system.
WC Coverage
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Most industries are covered by WC legislation.
-
Some industries are not compulsorily covered but can opt-in, such as:
- Financial institutions
- Recreational and social clubs
- Broadcasting stations
- Law firms
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The agricultural exemption has been eliminated in Alberta.
-
The following individuals are typically not covered:
- Independent contractors
- Sole proprietors
- Executive officers
WCB Benefit Eligibility
- To be eligible for WC benefits, the injury or illness must have arisen "out of and in the course of employment."
- This means that the injury doesn't necessarily have to be directly related to the performance of the job, but must be reasonably incidental to employment.
Exclusion from WCB Benefits
- Injuries or illnesses that are primarily due to the employee's serious and wilful misconduct are often not covered. This can include:
- Injuries occurring during criminal acts
- Injuries sustained while intoxicated
- Intentional self-inflicted injuries
- Fighting when the dispute is purely personal
- Horseplay that significantly deviates from work duties
- Activities that are exclusively personal and have no connection to work duties
Disability Claims
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Workers typically need to demonstrate a causal relationship between their injury or illness and their work.
-
There are exceptions for certain conditions such as:
- PTSD for first responders
- Some cancers and heart attacks for firefighters
- Conditions listed in Schedule B of the British Columbia WC Act and the Alberta WC Regulation
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Schedule B lists industrial diseases associated with specific industries. If a worker develops a listed disease, there is a presumption that it resulted from their work, although this presumption can be challenged.
Mental Stress, Chronic Pain, and WC
- Mental stress, chronic pain, or disorders related to work are eligible for WC benefits if they are:
- Primarily caused by work-related events that are excessive or unusual
- Objectively confirmed
- Diagnosed by a qualified medical expert
- Not related to the process of making a compensation claim
Resignation and Retirement
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An employee's resignation may be considered involuntary if they were effectively pressured to resign by their employer.
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Resignation can be inferred if the employee's actions were intentional, unequivocal, and non-impulsive.
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Employers may prevent resigned employees from working during their notice period by paying them but instructing them not to come to work.
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Special circumstances, such as the employee possessing unique expertise or holding a key role, can trigger a statutory requirement for providing notice of resignation.
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Mandatory retirement policies are generally prohibited in Ontario, as they may constitute age-related discrimination.
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Employers should carefully document the reasons for terminating older employees to prevent age discrimination complaints.
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Offering early retirement incentives does not inherently constitute age discrimination, but offers should be presented neutrally to avoid potential complaints.
Privacy in the Workplace
- Privacy is a relatively new concern due to advancements in information storage and processing.
- Employers can be held responsible for their employee's actions that intrude on privacy during work.
- The Personal Information Protection and Electronic Documents Act (PIPEDA) regulates the collection, use, and disclosure of personal information by private sector organizations.
- Personal information includes: age, sex, religion, ethnicity, opinions, photographs, ID numbers, home address, residential phone number, personal email address, web browsing history, purchasing and spending habits, income, credit records, loan records, disciplinary actions, employee files, pay, benefit records, blood type, and medical records.
Freedom of Information and Protection of Privacy Act (FOIPPA)
- FOIPPA grants individuals the right to access information held by public bodies, while providing public bodies with guidelines for handling personal information.
- Public bodies include: government departments, branches, offices, agencies, boards, commissions, corporations, offices, educational institutions, healthcare providers, local governments, and self-governing professions.
- FOIPPA allows individuals access to government-held records, including personal information about them.
- Individuals can request corrections to their personal information in government files, but it's not an absolute right.
- Individuals can submit complaints to the Information and Privacy Commissioner if they believe their personal information has been handled improperly.
PIPEDA Coverage
- As of January 1, 2001, PIPEDA regulates personal information held by private sector organizations.
- This includes information collected, used, disclosed, and retained on employees, customers, and other individuals.
- PIPEDA establishes ten principles for the ethical handling of personal information:
- Accountability: Organizations are responsible for personal information under their control.
- Identifying Purposes: The purpose for collecting personal information must be clear and identified.
- Consent: Individuals must consent to the collection, use, and disclosure of their personal information.
- Limiting Collection: Organizations should only collect personal information that is relevant to the identified purpose.
- Limiting Use, Disclosure, and Retention: Personal information should only be used and disclosed for the purposes stated, and retained only as long as necessary.
- Accuracy: Personal information should be accurate, complete, and up-to-date.
- Safeguards: Organizations must protect personal information with appropriate security measures.
- Openness: Privacy policies and procedures should be readily available.
- Individual Access: Individuals should have access to their personal information and the ability to request correction.
- Recourse: Individuals must have access to a mechanism for addressing complaints about the handling of their personal information.
Personal Information Protection Act (PIPA)
- British Columbia enacted PIPA in 2003, providing legislation similar to PIPEDA for provincially regulated industries.
- PIPA includes workplace rules for handling employee personal information.
- Alberta enacted PIPA in 2004, providing legislation similar to PIPEDA for provincially regulated industries.
- PIPA includes workplace rules for handling employee personal information.
- PIPA has been amended in 2005, 2009, 2010, and 2014, and is currently undergoing a comprehensive review.
PIPA Coverage
- Provincially regulated organizations that PIPA applies to include: non-profit organizations, trade unions, private schools, partnerships, corporations, unincorporated associations, professional regulatory associations, individuals acting in a commercial capacity, and individuals acting on behalf of corporations, unincorporated associations, trade unions, or partnerships.
Workers' Compensation Legislation
- The workers' compensation (WC) acts of Alberta and BC are no-fault insurance schemes for work-related injuries and diseases.
- Employers pay premiums that fund the cost of the system.
- The trade-off: WC compensates workers injured on the job or who contract occupational diseases, while employers are protected from lawsuits by injured workers.
- The WC regime increasingly focuses on prevention and preventative measures.
Key Features of WC Legislation
- No-fault: pays out regardless of employer or employee negligence.
- Benefits are funded by premiums.
- Workers cannot contribute to WC premiums.
- WC rights cannot be waived.
- Coverage is mandatory for most employers.
- Emphasis is on early and safe return to work.
- Vocational rehabilitation is offered for employees unable to return to their original jobs.
- Administered by WC boards (WorkSafeBC and WCB Alberta).
WC Coverage
- Most industries are covered by workers' compensation.
- Some industries are not mandatorily covered but may apply for coverage voluntarily, including financial institutions, recreational and social clubs, broadcasting stations, and law firms.
- The agriculture exemption has been eliminated in Alberta.
- Workers not covered include: independent contractors, sole proprietors, and executive officers.
WCB Benefit Eligibility
- To be eligible for benefits, an injury must have occurred "arising out of and in the course of employment".
- The injury need not result from performing the job, as long as it is reasonably incidental to employment.
WCB Benefit Coverage
- Lost earnings on the day of the injury, paid by the employer.
- Healthcare costs.
- Temporary partial disability benefits.
- Permanent total disability benefits (payable for life).
- Temporary total disability benefits (periodic payments at a rate equivalent to permanent disability, ceasing after recovery).
- Permanent partial disability or disfigurement benefits (payable for life).
- Vocational rehabilitation: WCB finances retraining for workers unable to return to their original jobs.
- Death and survivor benefits: surviving spouse may receive a lump-sum payment based on factors such as the deceased's net average earnings, number of dependent children, dependent's entitlement to CPP earnings, and whether the spouse is incapacitated.
Case Study: Robert
- Robert, a 38-year-old head auto mechanic at Otto's Body Shop, injured his thumb while starting his shift (the same ligament he injured previously at a different job).
- This scenario highlights the "arising out of and in the course of employment" requirement for WC benefits, which means even an injury not directly related to performing work tasks can qualify if it occurs during work hours.
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Description
Test your knowledge on privacy laws, including PIPEDA and provincial acts like PIPA in Alberta and British Columbia. This quiz covers the importance of personal information protection and employer responsibilities regarding privacy violations. Challenge yourself to see how well you understand the intricacies of privacy legislation.