Principles of Supervisory Management

Being a department head

Being a team leader

Being held responsible for the work and actions of other employees

Giving instructions and/or orders to subordinates (correct)

Shift leader/captain

Head coach (correct)

Assistant manager

Department head

An inside person understands the organization and its culture (correct)

Resentment from fellow employees

Management has firsthand knowledge of the employee’s track record

Promoted employee may not have the requisite skills/qualification

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