Supervisory Book 1 through 4

________ and ________lists actions that are characteristic of periods of flexibility or change are generally associated with leadership.

Effective supervisors understand the larger goals and processes of the organization, and how the work of individual employees advances those goals and processes. This kind of understanding is called _______________.

Good planning is a habit that can be developed. It begins with a premise: the clearer your "_______" is of what you are trying to do, the more likely it is to get done - and get done right.

Planning means: What must be done....When....By ...and____.

Effective supervisors allow the members of their work team to directly participate in many decisions, including planning, goal setting, scheduling, and ___________.

Research going back to _________ indicates that the perception of expertise is perhaps the most essential condition for influence.

To carry out the tasks you have listed, you will probably need to break them down into specific _________.

Supervisors who want to be effective leaders need to learn how to exert __________.

Your ________, given anonymity, will give more valid and realistic descriptions of your leadership behavior.

Four personal habits (that will help you keep your unit on schedule, decide what tools and resources it needs, determine how to assign work, and ensure that your employees remain motivated) that will help you do all this:

Four specific factors are changing the character and appearance of local government - and, as a result, the world of the supervisor: (the four factors are).

Setting goals means stating what must be done, who must do it, and when it must be completed; it also means ___________.

What is the first step to being a good supervisor?

The _______ severely limits a supervisor's freedom to implement nonstandard work schedules that might be more appealing to employees and more efficient for the local government.

Until the mid-twentieth century, American economic life was dominated by what is often called the __________.

Local governments are more likely to be sued because of ______________ than for any other reason.

As leadership expert ____________ has observed, "People want to be a part of something that makes a difference that transcends the ordinary: they want a star to steer by".

Many people today expect their careers to lead to ________ and _________, so they want to know how the work they are doing serves the larger good.

A supervisor who has strong _______ skills can solve problems creatively, articulate a vision, and foster innovation.

A ___________ is a clear , succinct of an ideal future - provides a vision of what success would look like. It also generally describes what an organization wants to do.

To catch problems while the are still small, it is important to develope ________ an awareness of the feelings of others. _______ acts as a kind of sixth sense that can alert you to trouble ahead.

_________ is thus a two-way process; a relationship that requires the commitment of both parties.

Leadership fitness can be thought of as having four dimensions:

A supervisor who has strong _____ skills is good at releasing motivation in others, gaining power and influence, and managing conflict.

The noted management thinker ________ was once asked whether leaders are born. He just responded that some are - but in far to few numbers to make much difference in the world.