Principles of Personnel Management

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What does the GEMS framework assume?

There are multiple disconnected stages in management.
Each organization will apply the stages differently.
The management process is a continuous cycle. (correct)
The management process is linear.

How does the GEMS Management Wheel represent the management process?

As a random process.
With isolated stages.
As a linear sequence of events.
As a continuous cycle. (correct)

What is the main difference between management processes according to the text?

The application of stages and organizational focus. (correct)
The complexity of each stage.
The number of stages involved.
The speed at which each stage is completed.

Which characteristic distinguishes the GEMS Management Wheel from other frameworks?

Its depiction of a continuous cycle. (C) Signup and view all the answers

At what point does an organization restart the management cycle?

After finishing all stages. (C) Signup and view all the answers

What is emphasized in the stories of the Corn Vendor, Sari-Sari Store Owner, and Grocery Manager regarding management stages?

Illustrating different stages through simpler examples. (B) Signup and view all the answers

Why should the period of service not be too short for employees?

Employees need time to learn the work assigned to them. (C) Signup and view all the answers

How does using the initiative of employees benefit an organization?

It leads to new and better ideas. (A) Signup and view all the answers

What is the significance of 'Esprit de Corps' in an organization?

It helps develop an atmosphere of mutual trust and understanding. (A) Signup and view all the answers

How does stability of tenure impact employee performance?

Stable tenure allows employees to render useful service by becoming accustomed to their work. (C) Signup and view all the answers

What role does team spirit play in an organization?

Develops an atmosphere of mutual trust and understanding. (B) Signup and view all the answers

What is the first stage of the Management cycle?

Goal-Setting (D) Signup and view all the answers

Why is data gathering important in the goal-setting stage?

To identify market needs and trends (D) Signup and view all the answers

What does a manager do after data gathering in the primary stage?

Synthesize the gathered data (C) Signup and view all the answers

What does synthesizing data involve in the context of goal-setting?

Analyzing all factors of the business venture (B) Signup and view all the answers

In the example of Mang Juan, what did he do before starting his corn-selling business?

Conducted simple data gathering and synthesis (C) Signup and view all the answers

What is the primary purpose of synthesizing data in the context of goal-setting?

To assess the viability of the venture (D) Signup and view all the answers

What does Mr. Chua need to do from the phases of Goal-Setting and Executing the Plan?

Departmentalize his operations (B) Signup and view all the answers

What does the quantitative aspect help the business manager determine?

If the products being sold are right (D) Signup and view all the answers

What is the main focus of the qualitative aspect mentioned in the text?

Customer satisfaction (B) Signup and view all the answers

What will Mr. Chua have to study to fully assess the status of his grocery business?

Synergy of different departments and cash flow (A) Signup and view all the answers

Which instrument will help Mr. Chua measure the success of his business?

Customer complaints form (B) Signup and view all the answers

What is the purpose of departmentalizing operations in large-scale retailing?

To improve management and organization (D) Signup and view all the answers

What stage does COMMUNICATING come in, according to the text?

After making business purchases (C) Signup and view all the answers

What are Mang Juan's advertising tools for his corn business?

Peddling cart sign and shouting 'Mais! Mais!' (A) Signup and view all the answers

When will GUIDING come into play for Mang Juan's business?

If training his son or hiring a helper (C) Signup and view all the answers

What motivates Mang Juan to think about venturing into a more stable business?

Increase in profits in the corn business (D) Signup and view all the answers

What does Mang Juan need to pass on if he decides to train his son or hire a helper?

How to identify parts of the city with many corn buyers (D) Signup and view all the answers

What is Mang Juan's next business venture after considering a more stable business due to physical exertion?

Starting a sari-sari store business (C) Signup and view all the answers