Principles of Personnel Management
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Questions and Answers

What does the GEMS framework assume?

  • There are multiple disconnected stages in management.
  • Each organization will apply the stages differently.
  • The management process is a continuous cycle. (correct)
  • The management process is linear.
  • How does the GEMS Management Wheel represent the management process?

  • As a random process.
  • With isolated stages.
  • As a linear sequence of events.
  • As a continuous cycle. (correct)
  • What is the main difference between management processes according to the text?

  • The application of stages and organizational focus. (correct)
  • The complexity of each stage.
  • The number of stages involved.
  • The speed at which each stage is completed.
  • Which characteristic distinguishes the GEMS Management Wheel from other frameworks?

    <p>Its depiction of a continuous cycle.</p> Signup and view all the answers

    At what point does an organization restart the management cycle?

    <p>After finishing all stages.</p> Signup and view all the answers

    What is emphasized in the stories of the Corn Vendor, Sari-Sari Store Owner, and Grocery Manager regarding management stages?

    <p>Illustrating different stages through simpler examples.</p> Signup and view all the answers

    Why should the period of service not be too short for employees?

    <p>Employees need time to learn the work assigned to them.</p> Signup and view all the answers

    How does using the initiative of employees benefit an organization?

    <p>It leads to new and better ideas.</p> Signup and view all the answers

    What is the significance of 'Esprit de Corps' in an organization?

    <p>It helps develop an atmosphere of mutual trust and understanding.</p> Signup and view all the answers

    How does stability of tenure impact employee performance?

    <p>Stable tenure allows employees to render useful service by becoming accustomed to their work.</p> Signup and view all the answers

    What role does team spirit play in an organization?

    <p>Develops an atmosphere of mutual trust and understanding.</p> Signup and view all the answers

    What is the first stage of the Management cycle?

    <p>Goal-Setting</p> Signup and view all the answers

    Why is data gathering important in the goal-setting stage?

    <p>To identify market needs and trends</p> Signup and view all the answers

    What does a manager do after data gathering in the primary stage?

    <p>Synthesize the gathered data</p> Signup and view all the answers

    What does synthesizing data involve in the context of goal-setting?

    <p>Analyzing all factors of the business venture</p> Signup and view all the answers

    In the example of Mang Juan, what did he do before starting his corn-selling business?

    <p>Conducted simple data gathering and synthesis</p> Signup and view all the answers

    What is the primary purpose of synthesizing data in the context of goal-setting?

    <p>To assess the viability of the venture</p> Signup and view all the answers

    What does Mr. Chua need to do from the phases of Goal-Setting and Executing the Plan?

    <p>Departmentalize his operations</p> Signup and view all the answers

    What does the quantitative aspect help the business manager determine?

    <p>If the products being sold are right</p> Signup and view all the answers

    What is the main focus of the qualitative aspect mentioned in the text?

    <p>Customer satisfaction</p> Signup and view all the answers

    What will Mr. Chua have to study to fully assess the status of his grocery business?

    <p>Synergy of different departments and cash flow</p> Signup and view all the answers

    Which instrument will help Mr. Chua measure the success of his business?

    <p>Customer complaints form</p> Signup and view all the answers

    What is the purpose of departmentalizing operations in large-scale retailing?

    <p>To improve management and organization</p> Signup and view all the answers

    What stage does COMMUNICATING come in, according to the text?

    <p>After making business purchases</p> Signup and view all the answers

    What are Mang Juan's advertising tools for his corn business?

    <p>Peddling cart sign and shouting 'Mais! Mais!'</p> Signup and view all the answers

    When will GUIDING come into play for Mang Juan's business?

    <p>If training his son or hiring a helper</p> Signup and view all the answers

    What motivates Mang Juan to think about venturing into a more stable business?

    <p>Increase in profits in the corn business</p> Signup and view all the answers

    What does Mang Juan need to pass on if he decides to train his son or hire a helper?

    <p>How to identify parts of the city with many corn buyers</p> Signup and view all the answers

    What is Mang Juan's next business venture after considering a more stable business due to physical exertion?

    <p>Starting a sari-sari store business</p> Signup and view all the answers

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