Principles of Marketing
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Questions and Answers

Which of the following is a key element of a customer value-driven marketing strategy?

  • Creating satisfying customer experiences (correct)
  • Selling goods online
  • Capturing value from customers
  • Understanding the marketplace

According to Jeff Bezos, what drives everything at Amazon?

  • Selling goods online
  • Understanding the marketplace
  • Creating genuine value for customers (correct)
  • Engaging customers

What is the importance of understanding the marketplace and customers in marketing?

  • To engage customers
  • To capture value from customers
  • To create value for customers (correct)
  • To sell goods online

What are the major trends and forces that are changing the marketing landscape in this age of relationships?

<p>None of the above (D)</p> Signup and view all the answers

What are the steps in the marketing process?

<p>Creating value for customers and capturing value from customers (A)</p> Signup and view all the answers

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