Principles of Information Systems: A Managerial Approach
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Questions and Answers

What is the primary focus of Chapter 11 in the updated content?

  • Data Warehousing and Data Mining
  • Knowledge Management and Specialized Information Systems (correct)
  • Developing Effective Reports and Management Information Systems
  • Group Support Systems and Decision Making

What has been added to the chapter to integrate data from different sources into a data-driven DSS?

  • Data Warehousing
  • Mashups (correct)
  • Groupware
  • Data Mining

What feature has been included in the discussion of group support systems?

  • Data Mining
  • Expert Systems
  • Unified Communication
  • Group Monitoring (correct)

What section has been deleted from the chapter to keep the chapter length reasonable?

<p>Developing Effective Reports (B)</p> Signup and view all the answers

How are the characteristics of a Management Information System presented in the chapter?

<p>In a table (A)</p> Signup and view all the answers

What is the purpose of unified communication in group decision making?

<p>To enable parallel communication (D)</p> Signup and view all the answers

What is the focus of the modified principle at the beginning of the chapter?

<p>Highlighting the significance of global and international information systems (A)</p> Signup and view all the answers

What is a new definition added in the section on data, information, and knowledge?

<p>Knowledge management system (KMS) (D)</p> Signup and view all the answers

What is the significance of the updated material on the Internet?

<p>It includes the latest information, including Web 2.0 technologies (B)</p> Signup and view all the answers

What is the purpose of highlighting the best corporate users of IS in the chapter?

<p>To provide examples of successful IS implementation in popular companies (A)</p> Signup and view all the answers

What is the significance of ERP systems in business information systems?

<p>They can integrate multiple applications with one unified set of programs (C)</p> Signup and view all the answers

What is an example of the use of virtual reality technology in the chapter?

<p>Designing and manufacturing Boeing's new Dreamliner 787 aircraft (D)</p> Signup and view all the answers

What is the primary goal of the Principles of Information Systems: A Managerial Approach, Ninth Edition?

<p>To help business students understand basic IS concepts (A)</p> Signup and view all the answers

What is the dilemma faced by instructors of the introductory course?

<p>Delaying the presentation of IS concepts until students complete core business requirements (A)</p> Signup and view all the answers

Why did many schools delay presenting IS concepts to students?

<p>Because students lacked experience in business organizations (A)</p> Signup and view all the answers

What is the unique feature of the Principles of Information Systems: A Managerial Approach, Ninth Edition?

<p>It offers the basic IS concepts with a strong managerial emphasis (A)</p> Signup and view all the answers

What is the result of delaying the presentation of IS concepts?

<p>The one or two required introductory IS courses focus on personal computing software tools (D)</p> Signup and view all the answers

What is the basis for the development of the Principles of Information Systems: A Managerial Approach, Ninth Edition?

<p>Surveys and questionnaires from current and past adopters (A)</p> Signup and view all the answers

What are some of the areas where companies outsource services?

<p>Hardware maintenance, database systems, and telecommunications (C)</p> Signup and view all the answers

Why do companies use multiple outsourcing services?

<p>To increase competition and reduce outsourcing costs (B)</p> Signup and view all the answers

What is the expected growth rate of the outsourcing market for small and medium-sized firms?

<p>15 percent annually (C)</p> Signup and view all the answers

What is the main reason why small and medium-sized firms use outsourcing?

<p>To increase technical expertise and cut costs (B)</p> Signup and view all the answers

What is the estimated monthly cost of outsourcing services for Millennium Partners Sports Club Management?

<p>$30,000 (C)</p> Signup and view all the answers

Why are some companies, such as J.Crew, reducing their outsourcing?

<p>To bring systems development back in-house (B)</p> Signup and view all the answers

What was the expected outcome of Cincinnati Bell's switch from dedicated PCs to thin client computers and virtualization software?

<p>A large reduction in help desk costs (D)</p> Signup and view all the answers

What was the result of Southern States' use of Skyway Software's Visual Workplace to develop a new pricing application?

<p>A revenue increase of $1.4 million (D)</p> Signup and view all the answers

What was the outcome of Tridel Corporation's implementation of the Invoice Zero application?

<p>A decrease in operating costs of over $20 thousand (B)</p> Signup and view all the answers

What is the emphasis of the section on application development?

<p>The importance of rapid and agile application development (C)</p> Signup and view all the answers

What company is Coca-Cola's largest bottler and distributor?

<p>Coca-Cola Enterprises (B)</p> Signup and view all the answers

What was the reduction in the number of monthly invoices after Tridel Corporation's implementation of the Invoice Zero application?

<p>From 2,400 to 17 (A)</p> Signup and view all the answers

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