Principles of Information Systems: A Managerial Approach
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Questions and Answers

What is the primary focus of Chapter 11 in the updated content?

  • Data Warehousing and Data Mining
  • Knowledge Management and Specialized Information Systems (correct)
  • Developing Effective Reports and Management Information Systems
  • Group Support Systems and Decision Making
  • What has been added to the chapter to integrate data from different sources into a data-driven DSS?

  • Data Warehousing
  • Mashups (correct)
  • Groupware
  • Data Mining
  • What feature has been included in the discussion of group support systems?

  • Data Mining
  • Expert Systems
  • Unified Communication
  • Group Monitoring (correct)
  • What section has been deleted from the chapter to keep the chapter length reasonable?

    <p>Developing Effective Reports</p> Signup and view all the answers

    How are the characteristics of a Management Information System presented in the chapter?

    <p>In a table</p> Signup and view all the answers

    What is the purpose of unified communication in group decision making?

    <p>To enable parallel communication</p> Signup and view all the answers

    What is the focus of the modified principle at the beginning of the chapter?

    <p>Highlighting the significance of global and international information systems</p> Signup and view all the answers

    What is a new definition added in the section on data, information, and knowledge?

    <p>Knowledge management system (KMS)</p> Signup and view all the answers

    What is the significance of the updated material on the Internet?

    <p>It includes the latest information, including Web 2.0 technologies</p> Signup and view all the answers

    What is the purpose of highlighting the best corporate users of IS in the chapter?

    <p>To provide examples of successful IS implementation in popular companies</p> Signup and view all the answers

    What is the significance of ERP systems in business information systems?

    <p>They can integrate multiple applications with one unified set of programs</p> Signup and view all the answers

    What is an example of the use of virtual reality technology in the chapter?

    <p>Designing and manufacturing Boeing's new Dreamliner 787 aircraft</p> Signup and view all the answers

    What is the primary goal of the Principles of Information Systems: A Managerial Approach, Ninth Edition?

    <p>To help business students understand basic IS concepts</p> Signup and view all the answers

    What is the dilemma faced by instructors of the introductory course?

    <p>Delaying the presentation of IS concepts until students complete core business requirements</p> Signup and view all the answers

    Why did many schools delay presenting IS concepts to students?

    <p>Because students lacked experience in business organizations</p> Signup and view all the answers

    What is the unique feature of the Principles of Information Systems: A Managerial Approach, Ninth Edition?

    <p>It offers the basic IS concepts with a strong managerial emphasis</p> Signup and view all the answers

    What is the result of delaying the presentation of IS concepts?

    <p>The one or two required introductory IS courses focus on personal computing software tools</p> Signup and view all the answers

    What is the basis for the development of the Principles of Information Systems: A Managerial Approach, Ninth Edition?

    <p>Surveys and questionnaires from current and past adopters</p> Signup and view all the answers

    What are some of the areas where companies outsource services?

    <p>Hardware maintenance, database systems, and telecommunications</p> Signup and view all the answers

    Why do companies use multiple outsourcing services?

    <p>To increase competition and reduce outsourcing costs</p> Signup and view all the answers

    What is the expected growth rate of the outsourcing market for small and medium-sized firms?

    <p>15 percent annually</p> Signup and view all the answers

    What is the main reason why small and medium-sized firms use outsourcing?

    <p>To increase technical expertise and cut costs</p> Signup and view all the answers

    What is the estimated monthly cost of outsourcing services for Millennium Partners Sports Club Management?

    <p>$30,000</p> Signup and view all the answers

    Why are some companies, such as J.Crew, reducing their outsourcing?

    <p>To bring systems development back in-house</p> Signup and view all the answers

    What was the expected outcome of Cincinnati Bell's switch from dedicated PCs to thin client computers and virtualization software?

    <p>A large reduction in help desk costs</p> Signup and view all the answers

    What was the result of Southern States' use of Skyway Software's Visual Workplace to develop a new pricing application?

    <p>A revenue increase of $1.4 million</p> Signup and view all the answers

    What was the outcome of Tridel Corporation's implementation of the Invoice Zero application?

    <p>A decrease in operating costs of over $20 thousand</p> Signup and view all the answers

    What is the emphasis of the section on application development?

    <p>The importance of rapid and agile application development</p> Signup and view all the answers

    What company is Coca-Cola's largest bottler and distributor?

    <p>Coca-Cola Enterprises</p> Signup and view all the answers

    What was the reduction in the number of monthly invoices after Tridel Corporation's implementation of the Invoice Zero application?

    <p>From 2,400 to 17</p> Signup and view all the answers

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