Podcast
Questions and Answers
What is price primarily defined as?
What is price primarily defined as?
- The sum of the values exchanged for benefits of a product or service (correct)
- The combined costs of production and distribution
- The total cost incurred by the firm only
- The monetary amount only paid for a product or service
Which of the following is NOT a factor that can be modified to change the price?
Which of the following is NOT a factor that can be modified to change the price?
- Method of payment
- Target audience age group (correct)
- Quantity discounts
- Quality of goods supplied
Why is price considered a powerful competitive tool in marketing?
Why is price considered a powerful competitive tool in marketing?
- It can be easily adjusted in the short term to meet demand. (correct)
- It always leads to higher customer loyalty.
- It guarantees lower costs for companies.
- It discourages competition within the market.
What is a common mistake companies make in pricing strategies?
What is a common mistake companies make in pricing strategies?
Which of the following best describes value-based pricing?
Which of the following best describes value-based pricing?
How does price impact consumer behavior?
How does price impact consumer behavior?
Which statement about pricing is accurate?
Which statement about pricing is accurate?
What can result from a price war among competitors?
What can result from a price war among competitors?
What is the primary focus of good-value pricing?
What is the primary focus of good-value pricing?
Which pricing strategy involves adding features or services to differentiate a product?
Which pricing strategy involves adding features or services to differentiate a product?
What does the term 'experience curve' refer to in cost-based pricing?
What does the term 'experience curve' refer to in cost-based pricing?
In which type of market does a single seller dominate and set prices?
In which type of market does a single seller dominate and set prices?
What pricing strategy is considered when a company aims to maximize its current profits?
What pricing strategy is considered when a company aims to maximize its current profits?
Which of the following is a goal in pricing that promotes increased market share?
Which of the following is a goal in pricing that promotes increased market share?
What does cost-plus pricing entail?
What does cost-plus pricing entail?
What is a characteristic of oligopolistic markets in terms of pricing?
What is a characteristic of oligopolistic markets in terms of pricing?
Which of the following factors does not influence pricing strategy?
Which of the following factors does not influence pricing strategy?
What is the purpose of conducting a break-even analysis?
What is the purpose of conducting a break-even analysis?
What does price elasticity measure?
What does price elasticity measure?
Which of the following objectives is associated with 'survival' pricing?
Which of the following objectives is associated with 'survival' pricing?
In value-added pricing, the focus is on which of the following?
In value-added pricing, the focus is on which of the following?
When setting prices, what internal consideration typically affects larger companies more than smaller ones?
When setting prices, what internal consideration typically affects larger companies more than smaller ones?
What type of conflict occurs between members of the same level in a channel?
What type of conflict occurs between members of the same level in a channel?
Which of the following best describes the process of desintermediation?
Which of the following best describes the process of desintermediation?
What is a common cause of channel conflict?
What is a common cause of channel conflict?
What is the primary focus of marketing logistics?
What is the primary focus of marketing logistics?
Which aspect does NOT contribute to logistical efficiency?
Which aspect does NOT contribute to logistical efficiency?
What is a key dimension of credibility that experts must possess?
What is a key dimension of credibility that experts must possess?
What is reverse logistics primarily concerned with?
What is reverse logistics primarily concerned with?
Which communication channel allows for direct feedback between individuals?
Which communication channel allows for direct feedback between individuals?
Which communication mix tool is primarily focused on immediate engagement with customers?
Which communication mix tool is primarily focused on immediate engagement with customers?
What role does inventory management play in customer satisfaction?
What role does inventory management play in customer satisfaction?
Which budgeting method is characterized by matching competitors' expenditures?
Which budgeting method is characterized by matching competitors' expenditures?
What are push strategies primarily focused on achieving?
What are push strategies primarily focused on achieving?
What is a significant challenge of multi-channel conflict?
What is a significant challenge of multi-channel conflict?
Which of the following would NOT be a helpful mechanism for managing channel conflict?
Which of the following would NOT be a helpful mechanism for managing channel conflict?
Which of the following is a primary objective of advertising?
Which of the following is a primary objective of advertising?
How does technology influence supply chain management?
How does technology influence supply chain management?
What does the 'reach' in media selection refer to?
What does the 'reach' in media selection refer to?
What is a primary consideration when selecting a mode of transportation for logistics?
What is a primary consideration when selecting a mode of transportation for logistics?
What is the primary focus of buzz marketing?
What is the primary focus of buzz marketing?
Which advertising budget method takes into account market objectives?
Which advertising budget method takes into account market objectives?
Which objective is NOT associated with consumer marketing?
Which objective is NOT associated with consumer marketing?
Which communication tool is used to build relationships and encourage specific interactions with the brand?
Which communication tool is used to build relationships and encourage specific interactions with the brand?
What is the main goal of supply chain management?
What is the main goal of supply chain management?
What is a primary goal of public relations?
What is a primary goal of public relations?
What does 'continuity' in media calendar decisions refer to?
What does 'continuity' in media calendar decisions refer to?
What aspect is NOT considered during advertising effectiveness evaluation?
What aspect is NOT considered during advertising effectiveness evaluation?
Which direct marketing channel involves sending an advertisement to an individual consumer?
Which direct marketing channel involves sending an advertisement to an individual consumer?
What is a key characteristic of market-penetration pricing?
What is a key characteristic of market-penetration pricing?
Which tool is primarily used to reward frequency and intensity of purchases?
Which tool is primarily used to reward frequency and intensity of purchases?
Which of the following describes non-personal communication channels?
Which of the following describes non-personal communication channels?
What is a significant advantage of mobile marketing?
What is a significant advantage of mobile marketing?
Which of the following strategies aims to charge high initial prices based on product quality and image?
Which of the following strategies aims to charge high initial prices based on product quality and image?
Which term refers to short-term incentives aimed at encouraging purchases?
Which term refers to short-term incentives aimed at encouraging purchases?
What is the main goal of persuasive advertising objectives?
What is the main goal of persuasive advertising objectives?
In pricing for captive products, how are the main product and consumables typically priced?
In pricing for captive products, how are the main product and consumables typically priced?
What is NOT a component of program development for a marketing promotion?
What is NOT a component of program development for a marketing promotion?
What are the challenges of the affordable method for setting a budget?
What are the challenges of the affordable method for setting a budget?
What is the main advantage of discount and allowance pricing strategies?
What is the main advantage of discount and allowance pricing strategies?
Which of the following is a method to promote corporate identity?
Which of the following is a method to promote corporate identity?
What is a common ethical issue in direct marketing?
What is a common ethical issue in direct marketing?
Which condition is essential for successful market-skimming pricing?
Which condition is essential for successful market-skimming pricing?
What is psychological pricing focused on when setting prices?
What is psychological pricing focused on when setting prices?
Which of the following methods is NOT typically associated with the sales process?
Which of the following methods is NOT typically associated with the sales process?
What does the geographical pricing strategy primarily address?
What does the geographical pricing strategy primarily address?
What type of advertising is characterized by small rectangular ads on websites?
What type of advertising is characterized by small rectangular ads on websites?
Which tool involves offering an amount in exchange for retailer presentation?
Which tool involves offering an amount in exchange for retailer presentation?
Which of the following best describes pricing for by-products?
Which of the following best describes pricing for by-products?
What is the risk associated with promotional pricing strategies?
What is the risk associated with promotional pricing strategies?
Which factor does NOT influence the timing of a marketing promotion?
Which factor does NOT influence the timing of a marketing promotion?
In what context is pricing for optional products most commonly applied?
In what context is pricing for optional products most commonly applied?
Which of these is a characteristic of search ads?
Which of these is a characteristic of search ads?
What is NOT a function of public relations?
What is NOT a function of public relations?
Why is it essential to study competitors' pricing when establishing pricing for product lines?
Why is it essential to study competitors' pricing when establishing pricing for product lines?
What is the primary goal of bundle product pricing strategies?
What is the primary goal of bundle product pricing strategies?
Which of the following is a consideration in the program assessment stage?
Which of the following is a consideration in the program assessment stage?
What role does the cost-production volume ratio play in market-skimming pricing?
What role does the cost-production volume ratio play in market-skimming pricing?
Which of the following is a potential drawback of discount pricing strategies?
Which of the following is a potential drawback of discount pricing strategies?
What is the primary condition for implementing differential pricing?
What is the primary condition for implementing differential pricing?
How is segmented pricing defined?
How is segmented pricing defined?
Which of these price endings is typically seen as suggesting a discount?
Which of these price endings is typically seen as suggesting a discount?
What can motivate the initiation of a price increase?
What can motivate the initiation of a price increase?
In a market where there are few companies, how are competitors likely to react to price changes?
In a market where there are few companies, how are competitors likely to react to price changes?
What is a key reason manufacturers delegate sales activities to other channel members?
What is a key reason manufacturers delegate sales activities to other channel members?
Which function does NOT belong to the main roles of distribution channels?
Which function does NOT belong to the main roles of distribution channels?
What defines a direct distribution channel?
What defines a direct distribution channel?
Which factor is NOT a conditioning factor for distribution channel structure?
Which factor is NOT a conditioning factor for distribution channel structure?
What is one of the main reasons for anticipating competitors' responses?
What is one of the main reasons for anticipating competitors' responses?
Which type of differential pricing involves varying prices based on packaging?
Which type of differential pricing involves varying prices based on packaging?
What is meant by 'channel length' in distribution channels?
What is meant by 'channel length' in distribution channels?
How do consumers typically process prices according to the odd-number pricing strategy?
How do consumers typically process prices according to the odd-number pricing strategy?
Which of the following best describes the 'pricing by location' strategy?
Which of the following best describes the 'pricing by location' strategy?
What is the primary focus of Integrated Marketing Communication (IMC)?
What is the primary focus of Integrated Marketing Communication (IMC)?
Which of the following is NOT one of the 12 elements identified in Borden's marketing mix?
Which of the following is NOT one of the 12 elements identified in Borden's marketing mix?
In the communication process, what does 'decoding' refer to?
In the communication process, what does 'decoding' refer to?
What is a limitation of seeing communication as merely a persuasive function?
What is a limitation of seeing communication as merely a persuasive function?
What does the 'noise' component in the communication process refer to?
What does the 'noise' component in the communication process refer to?
Which stage in the communication planning process involves determining who the messaging is aimed at?
Which stage in the communication planning process involves determining who the messaging is aimed at?
According to Kotler's definition, what does IMC focus on?
According to Kotler's definition, what does IMC focus on?
In the context of message strategy, which of the following is NOT a focus area?
In the context of message strategy, which of the following is NOT a focus area?
What is the intended outcome of achieving synergies in IMC?
What is the intended outcome of achieving synergies in IMC?
What is an example of a transactional view in marketing?
What is an example of a transactional view in marketing?
Which of the following strategies is a component of the creative strategy in communication planning?
Which of the following strategies is a component of the creative strategy in communication planning?
What was the main contribution of McCarthy in the context of the marketing mix?
What was the main contribution of McCarthy in the context of the marketing mix?
Which statement about feedback in the communication process is true?
Which statement about feedback in the communication process is true?
What does 'exclusive distribution' refer to in channel alternatives?
What does 'exclusive distribution' refer to in channel alternatives?
Which characteristic is NOT a service result produced by the distribution channels?
Which characteristic is NOT a service result produced by the distribution channels?
What is one key aspect of evaluating channel alternatives?
What is one key aspect of evaluating channel alternatives?
What type of channel alternative involves independent companies collaborating through contracts?
What type of channel alternative involves independent companies collaborating through contracts?
What does 'intensive distribution' aim to achieve?
What does 'intensive distribution' aim to achieve?
How do horizontal systems create advantages?
How do horizontal systems create advantages?
Which type of retailer sells directly to the final consumer?
Which type of retailer sells directly to the final consumer?
What primarily influences the channel objectives set by companies?
What primarily influences the channel objectives set by companies?
Which of the following is NOT a type of non-store retailer?
Which of the following is NOT a type of non-store retailer?
What is a key feature of administered channel systems?
What is a key feature of administered channel systems?
What do channel members typically expect in terms of territorial rights?
What do channel members typically expect in terms of territorial rights?
What is a characteristic of selective distribution?
What is a characteristic of selective distribution?
Which of the following is NOT a function of wholesalers?
Which of the following is NOT a function of wholesalers?
What does the term 'channel flexibility' refer to?
What does the term 'channel flexibility' refer to?
Which of the following best describes 'multichannel systems'?
Which of the following best describes 'multichannel systems'?
Flashcards
What is price?
What is price?
The amount of money customers pay for a product or service. It reflects the value they exchange for its benefits.
Price components
Price components
The total cost to the company, including monetary and non-monetary factors, and the benefits customers receive, both tangible and intangible.
Value-based pricing
Value-based pricing
A strategy where companies prioritize offering greater value to customers than competitors, even if it means charging a premium price.
Value-based pricing
Value-based pricing
Signup and view all the flashcards
Pricing strategy
Pricing strategy
Signup and view all the flashcards
Modifying price
Modifying price
Signup and view all the flashcards
Common pricing mistake
Common pricing mistake
Signup and view all the flashcards
Common pricing mistake
Common pricing mistake
Signup and view all the flashcards
Good-value pricing
Good-value pricing
Signup and view all the flashcards
Value-added pricing
Value-added pricing
Signup and view all the flashcards
Cost-based pricing
Cost-based pricing
Signup and view all the flashcards
Experience curve
Experience curve
Signup and view all the flashcards
Cost-plus pricing
Cost-plus pricing
Signup and view all the flashcards
Break-even point
Break-even point
Signup and view all the flashcards
Competition-based pricing
Competition-based pricing
Signup and view all the flashcards
Elastic demand
Elastic demand
Signup and view all the flashcards
Inelastic demand
Inelastic demand
Signup and view all the flashcards
Survival pricing
Survival pricing
Signup and view all the flashcards
Profit maximization pricing
Profit maximization pricing
Signup and view all the flashcards
Market share maximization pricing
Market share maximization pricing
Signup and view all the flashcards
Market skimming pricing
Market skimming pricing
Signup and view all the flashcards
Product leadership pricing
Product leadership pricing
Signup and view all the flashcards
Pricing and positioning
Pricing and positioning
Signup and view all the flashcards
Market-Skimming
Market-Skimming
Signup and view all the flashcards
Market-Penetration
Market-Penetration
Signup and view all the flashcards
Pricing for product lines
Pricing for product lines
Signup and view all the flashcards
Pricing for optional products
Pricing for optional products
Signup and view all the flashcards
Pricing for captive products
Pricing for captive products
Signup and view all the flashcards
Pricing for by-products
Pricing for by-products
Signup and view all the flashcards
Pricing for bundle products
Pricing for bundle products
Signup and view all the flashcards
Geographical pricing
Geographical pricing
Signup and view all the flashcards
Discounts
Discounts
Signup and view all the flashcards
Allowances
Allowances
Signup and view all the flashcards
Promotional pricing
Promotional pricing
Signup and view all the flashcards
Psychological pricing
Psychological pricing
Signup and view all the flashcards
Reference prices
Reference prices
Signup and view all the flashcards
Barter
Barter
Signup and view all the flashcards
Compensation arrangement
Compensation arrangement
Signup and view all the flashcards
Horizontal Conflict
Horizontal Conflict
Signup and view all the flashcards
Vertical Conflict
Vertical Conflict
Signup and view all the flashcards
Multi-channel Conflict
Multi-channel Conflict
Signup and view all the flashcards
Desintermediation
Desintermediation
Signup and view all the flashcards
Marketing Logistics
Marketing Logistics
Signup and view all the flashcards
Supply Chain Management
Supply Chain Management
Signup and view all the flashcards
Outbound Logistics
Outbound Logistics
Signup and view all the flashcards
Inbound Logistics
Inbound Logistics
Signup and view all the flashcards
Reverse Logistics
Reverse Logistics
Signup and view all the flashcards
Warehousing
Warehousing
Signup and view all the flashcards
Inventory Management
Inventory Management
Signup and view all the flashcards
Transportation
Transportation
Signup and view all the flashcards
Logistics Information Management
Logistics Information Management
Signup and view all the flashcards
Marketing Communications
Marketing Communications
Signup and view all the flashcards
Marketing Communications Mix
Marketing Communications Mix
Signup and view all the flashcards
Customer segmentation by channel
Customer segmentation by channel
Signup and view all the flashcards
Desired lot size
Desired lot size
Signup and view all the flashcards
Waiting and delivery time
Waiting and delivery time
Signup and view all the flashcards
Convenience of points of sale
Convenience of points of sale
Signup and view all the flashcards
Product variety
Product variety
Signup and view all the flashcards
Support services
Support services
Signup and view all the flashcards
Distribution channel goals
Distribution channel goals
Signup and view all the flashcards
Types of intermediaries
Types of intermediaries
Signup and view all the flashcards
Number of intermediaries
Number of intermediaries
Signup and view all the flashcards
Conditions and responsibilities of channel members
Conditions and responsibilities of channel members
Signup and view all the flashcards
Agents
Agents
Signup and view all the flashcards
Merchants: Wholesalers
Merchants: Wholesalers
Signup and view all the flashcards
Merchants: Retailers
Merchants: Retailers
Signup and view all the flashcards
Exclusive distribution
Exclusive distribution
Signup and view all the flashcards
Selective distribution
Selective distribution
Signup and view all the flashcards
Transactional Perspective
Transactional Perspective
Signup and view all the flashcards
Relationship Perspective
Relationship Perspective
Signup and view all the flashcards
Communication as Core Element
Communication as Core Element
Signup and view all the flashcards
Integrated Marketing Communication (IMC)
Integrated Marketing Communication (IMC)
Signup and view all the flashcards
Message Strategy
Message Strategy
Signup and view all the flashcards
Creative Strategy
Creative Strategy
Signup and view all the flashcards
Informative Message
Informative Message
Signup and view all the flashcards
Transformational Message
Transformational Message
Signup and view all the flashcards
Sender
Sender
Signup and view all the flashcards
Coding
Coding
Signup and view all the flashcards
Message
Message
Signup and view all the flashcards
Medium/Media
Medium/Media
Signup and view all the flashcards
Decoding
Decoding
Signup and view all the flashcards
Receiver
Receiver
Signup and view all the flashcards
Response
Response
Signup and view all the flashcards
Credibility of source
Credibility of source
Signup and view all the flashcards
Expertise
Expertise
Signup and view all the flashcards
Reliability
Reliability
Signup and view all the flashcards
Likeability
Likeability
Signup and view all the flashcards
Personal Communication Channels
Personal Communication Channels
Signup and view all the flashcards
Non-Personal Communication Channels
Non-Personal Communication Channels
Signup and view all the flashcards
Communication Budget
Communication Budget
Signup and view all the flashcards
Affordable Method
Affordable Method
Signup and view all the flashcards
Percentage of Sales
Percentage of Sales
Signup and view all the flashcards
Competitive-Parity
Competitive-Parity
Signup and view all the flashcards
Objective-and-Task
Objective-and-Task
Signup and view all the flashcards
Push Strategy
Push Strategy
Signup and view all the flashcards
Pull Strategy
Pull Strategy
Signup and view all the flashcards
Advertising Objectives
Advertising Objectives
Signup and view all the flashcards
Advertising Budget Drivers
Advertising Budget Drivers
Signup and view all the flashcards
Differential Pricing
Differential Pricing
Signup and view all the flashcards
Product-Version Pricing
Product-Version Pricing
Signup and view all the flashcards
Pricing by Image
Pricing by Image
Signup and view all the flashcards
Pricing by Channel
Pricing by Channel
Signup and view all the flashcards
Pricing by Location
Pricing by Location
Signup and view all the flashcards
Pricing by Time
Pricing by Time
Signup and view all the flashcards
Price Reduction Initiation
Price Reduction Initiation
Signup and view all the flashcards
Price Increase Initiation
Price Increase Initiation
Signup and view all the flashcards
Anticipating Competitors' Responses
Anticipating Competitors' Responses
Signup and view all the flashcards
Responding to Competitors' Price Changes
Responding to Competitors' Price Changes
Signup and view all the flashcards
Commercial Distribution
Commercial Distribution
Signup and view all the flashcards
Main Functions of a Distribution Channel
Main Functions of a Distribution Channel
Signup and view all the flashcards
Channel Level
Channel Level
Signup and view all the flashcards
Channel Length
Channel Length
Signup and view all the flashcards
Direct Channel
Direct Channel
Signup and view all the flashcards
Indirect Channel
Indirect Channel
Signup and view all the flashcards
Public relations
Public relations
Signup and view all the flashcards
Samples
Samples
Signup and view all the flashcards
Direct marketing
Direct marketing
Signup and view all the flashcards
Coupons
Coupons
Signup and view all the flashcards
Customer loyalty programs
Customer loyalty programs
Signup and view all the flashcards
Online marketing
Online marketing
Signup and view all the flashcards
Search ads
Search ads
Signup and view all the flashcards
Banner or Display Ads
Banner or Display Ads
Signup and view all the flashcards
Email Marketing
Email Marketing
Signup and view all the flashcards
Social media marketing
Social media marketing
Signup and view all the flashcards
Online communities and forums
Online communities and forums
Signup and view all the flashcards
Blogs
Blogs
Signup and view all the flashcards
Mobile marketing
Mobile marketing
Signup and view all the flashcards
Sales force management
Sales force management
Signup and view all the flashcards
Sales process
Sales process
Signup and view all the flashcards
Study Notes
Price
- Price is the amount of money exchanged for a product or service, reflecting the value customers receive.
- Includes monetary and non-monetary costs for the firm, and tangible and intangible benefits for the customer.
- Affects sales and profits directly, acting as a competitive tool.
- Generates revenue (units sold x price) and influences consumer perception and demand.
- A key indicator of product quality.
- Price sensitivity determines activity level.
Price Modification
- Influenced by factors like price itself, quality, quantity, discounts, delivery, payment methods, and brand name.
Pricing Mistakes
- Price reductions for sales instead of emphasizing value.
- Cost-oriented pricing instead of customer value-driven pricing.
- Disconnected pricing from other marketing strategies.
- Neglecting pricing as a positioning tool.
- Insufficient price adjustments for different items, market segments, etc.
Pricing Methods
Value-Based Pricing
- Links value proposition with customer perception.
- Other marketing mix elements (like advertising) enhance value perception.
- Success involves delivering more value than competitors.
- Requires understanding customer decision-making.
Good-Value Pricing
- Offers quality/service at a fair price.
- Examples: Mercedes-Benz CLA, ALDI.
Value-Added Pricing
- Adds value-enhancing features and services to justify higher prices.
- Example: Bose headphones
Cost-Based Pricing
- Sets prices based on production, distribution, and selling costs plus desired profit.
- Considers different production levels and experience curves (cost reduction).
- Includes cost-plus pricing (markup added to costs) and break-even/target profit pricing.
Competition-Based Pricing
- Bases pricing on competitor strategies, prices, and market offerings.
- Common in oligopolistic industries where price matching is prevalent.
- Small companies may follow the leader.
Internal and External Considerations
- Marketing strategy, organizational structure (who sets price), market conditions, economics (price elasticity of demand), and external factors (political, economic, social, technological, ecological, legal).
Pricing as a Positioning Tool
- Pricing is linked to positioning.
- Key objectives can include survival, profit maximization, market share maximization (e.g., market skimming, market penetration), product leadership, or other objectives based on the company's nature.
Pricing Strategies for New Products
Market-Skimming
- High initial prices to extract revenue from segments willing to pay a premium.
- Example: New iPhone models.
Market-Penetration
- Low initial prices to quickly gain market share.
- Example: Prime Video.
Product Mix Strategies
- Prices for product lines, optional products, captive products, by-products, and bundled products require a strategy.
Pricing Adjustments
- Geographical pricing, discount and allowance pricing, promotional pricing, psychological pricing, and differential/segmented pricing for varying customer segments, locations, or times.
Price Changes
- Price reductions can be due to overcapacity or market dominance.
- Price increases can be caused by profit targets, cost increases, or over-demand.
Distribution
- Channels bring products to consumers efficiently and effectively, influencing all components of the marketing mix.
- Manufacturers use intermediaries to decrease costs and increase efficiency, experience, specialization, and scale.
Channel Design Decisions
- Identify customer needs and wants, establish goals and constraints, identify possible channel alternatives, and evaluate these alternatives on economic, control, and adaptability factors.
- A channel can be direct, with no intermediate steps, or indirect, using intermediaries like agents or merchants (e.g., wholesalers, retailers): Types and numbers of intermediaries.
Channel Integration
- Corporate (ownership), administered (size and power), and contractual (e.g., franchising) systems coordinate the channel.
Channel Relationships
- Conflict can arise horizontally among channel members at the same level or vertically between different levels in a channel.
Physical Distribution
- Logistics plans, implements, and controls the physical movement of products to meet customer needs.
- Supply chain management handles upstream and downstream flow to consumers.
Communication
- Communication is the voice of the brand, informing, persuading, and reminding consumers of value propositions in relationships.
Communication Mix Elements
- Includes advertising, sales promotion, public relations, direct/digital marketing, mobile marketing, and personal selling to build customer relationships.
Communication Planning
- Key steps include identifying the target audience, defining objectives (e.g., awareness, knowledge, and purchase), designing communications (which include message, creative development, source), selecting channels, setting the budget, and measuring results
- Consideration for different communication media and tools for achieving specific objectives (e.g., push/pull strategies).
Advertising
- The goal is to create awareness, persuade, recall, or reinforce brand images or messages to the target audience.
- Understanding the campaign's scope, frequency, and impact is critical in planning.
Sales Promotion
- Includes tools like samples, coupons, refunds, discounts, gift offers, and contests to encourage immediate sales and user trial.
Public Relations
- Aims to promote/protect a company's image through activities like press relations, events, sponsorship, and public service activities to generate credibility with the public.
Direct Marketing
- Direct communication with individuals using direct channels (e.g., mail, catalogs) to elicit a response.
Sales Force
- Sales processes entail identifying potential customers, initial contact, presentation, addressing objections, closing, and post-sale follow-up and maintenance.
Online Marketing
- Diverse techniques used for online communications and customer engagement (websites, search ads, display ads, email, social media, mobile marketing, etc.).
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
This quiz explores the essential concepts of pricing, including fundamental pricing strategies and methods such as value-based pricing. Understand the importance of price in reflecting product quality and influencing consumer behavior. Additionally, it covers common pricing mistakes and the factors that affect price modifications.