Preventing External Theft and Fraud
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Questions and Answers

Which of the following is a consequence of external theft and fraud for Purolator and its customers?

  • Higher prices for customers (correct)
  • Improved company reputation
  • Increased customer trust
  • Financial gains for Purolator

    • What impact does external theft have on Purolator employees?

  • Increased motivation
  • Improved teamwork
  • Enhanced productivity
  • Decreased job satisfaction (correct)

    • What can stolen packages lead to among Purolator customers?

  • Mistrust and insecurity (correct)
  • Sense of security
  • Increased loyalty
  • Trust in Purolator

    • How can external theft impact Purolator's costs?

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