Pre-Platform Initiation and User Setup

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Questions and Answers

Which of the following tasks must be completed prior to scheduling a Platform initiation meeting?

  • Gather all relevant documentation (correct)
  • Complete user role assignments (correct)
  • Conduct initial training sessions
  • Finalize all financial projections

A custom role in DRP should only be recommended for experienced users.

False (B)

What is Deal Gathering?

The process of compiling all necessary information and documentation related to a vehicle sale or lease.

A Capped Fee is different from an Upfront Fee in that it is __________.

<p>not charged until certain conditions are met</p> Signup and view all the answers

Match the following fees with their definitions:

<p>Capped Fee = A fee that has a maximum limit imposed Upfront Fee = A fee charged at the beginning of the transaction Cap Cost Reduction = An amount deducted from the financing needed for a lease PEN = A reference tool for managing inventory and pricing</p> Signup and view all the answers

Which of these questions should be asked during Deal Gathering? (Select all that apply)

<p>Are your Fees Capped or Upfront? (A), Do you offer standard accessories? (C), How many fees do you have? (D)</p> Signup and view all the answers

During Loan Deal Gathering, Customer PII should always be visible.

<p>False (B)</p> Signup and view all the answers

What integration does DRP use to auto-calculate taxes and fees?

<p>DRP uses integrated DMS systems for this function.</p> Signup and view all the answers

Flashcards

Platform initiation meeting prerequisites

Tasks to complete before scheduling a platform initiation meeting.

User Setup vs. Roles

User Setup configures user accounts; Roles define user permissions and access levels within the DRP system.

Custom DRP role recommendations

Recommend a custom role when standard roles don't meet unique user needs.

Deal Gathering

Process of collecting important information from clients about their vehicle needs.

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Fee Types in Deal Gathering

Questions to ask to understand fee structures, like whether taxes apply or if fees are upfront or capped.

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DRP Deal Validation and Dealer CRM

For accurate validation, GM DRP Deal Validation should mirror the Dealer's CRM deal data on a 1:1 basis; matching is crucial.

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Loan Deal Gathering Data Visibility

Customer Personally Identifiable Information (PII), sale prices, monthly payments, and total taxes should be visible during Loan Deal gathering.

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Fee Review Questions

Questions about fees must consider whether a fee is tax-inclusive, lease-applicable, capped, or upfront within the fee review process.

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Study Notes

Pre-Platform Initiation Meeting Tasks

  • Forms must be completed
  • Pre-onboarding questionnaires, forms, GMF, GM payment services, Subdomains, Training, D2C2 onboarding, pre-prod spun up, and kick-off meeting are required
  • Assign champions
  • All of the above tasks are necessary

User Setup vs. Roles

  • Roles define permissions for each role
  • User setup assigns roles to individuals

Custom Roles in DRP

  • Recommend a custom role in DRP when a user needs multiple permissions

Deal Gathering

  • Involves asking for funded deals and guiding dealers through deal entry in their DMS to ensure data consistency across systems

Deal Gathering Questions

  • Are fees capped or upfront?
  • Do you discount vehicles?
  • How many fees does the dealer have?
  • Are standard accessories offered?
  • Are free car washes offered?

GM DRP Deal Validation

  • Deal validation in GM DRP must match the Dealer's CRM (one-to-one)

Loan Deal Gathering Items to Hide

  • Customer Personally Identifiable Information (PII)
  • Sale price
  • Monthly payment
  • Total tax amount

Fee Review Questions

  • Is the fee taxable?
  • Does the fee apply to leases?
  • Is the fee capped or upfront?
  • All of the above

Default Values Tool Purpose

  • Default values tool in Sales Setup is for pre-set defaults in sales transactions.

Lease Working Cash Toggles

  • Controls aspects of lease transactions

DRP Integration for Taxes and Fees

  • DRP automatically calculates taxes and fees through its integrations.

Capped vs. Upfront Fees

  • Detailed description of the difference between capped and upfront fees is needed.

Cap Cost Reduction Definition

  • Definition of Cap Cost Reduction is needed

Definition of PEN

  • Definition of PEN is needed.

Credit Application Options

  • DRP integrates with credit application options.
  • DRP allows for deal initiation with leads from integrated CRMs

Tax Rate Manipulation

  • Tax rates are not adjustable on a deal-by-deal basis. GM Financial loan/lease rates are pulled in automatically, while other lenders use default rates from Sales Setup.

iPad Casting Scenarios

  • iPad casting is available for the following scenarios:
    • F&I Menu
    • Document Display
    • Using Car Trade-In
    • CRM Management in DRP

Deal Recording Payment Section in Desking Module

  • Specific section in the Desking module where Dealers record payments is needed.

DMS Integration with DRP and button for Deal Sync

  • Specific button in the integrated DMS to initiate deal sync.

Supporting GM System for DRP

  • Description of the supporting GM system for DRP. (inventory, prices, images).

Dealer Vehicle Addition to DRP

  • Dealers can add vehicles to the DRP from the DMS.

Inventory Ineligibility for CarBravo in DRP

  • Dealers can mark inventory as ineligible for CarBravo via DRP.

Vehicle Recalls in DRP

  • Presence of vehicle recall information in the DRP is needed.

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