Podcast
Questions and Answers
What is the primary purpose of the role of Practice Specialist?
What is the primary purpose of the role of Practice Specialist?
- To provide administrative and operational support to practice teams (correct)
- To manage financial investments in healthcare organizations
- To create new healthcare policies for stakeholders
- To develop new software for healthcare IT
Which core ERP solution is NOT mentioned as part of the responsibilities of the Practice Specialist?
Which core ERP solution is NOT mentioned as part of the responsibilities of the Practice Specialist?
- Supply chain management
- Financial management
- Human capital management
- Customer relationship management (correct)
How does the Practice Specialist ensure communication with consultants?
How does the Practice Specialist ensure communication with consultants?
- By conducting surveys on consultant satisfaction
- By implementing new technologies for better communication
- By establishing and cultivating consultant relationships (correct)
- By drafting financial reports to send monthly
Which value emphasizes the importance of community within the company culture?
Which value emphasizes the importance of community within the company culture?
What is an essential skill for thriving in the role of Practice Specialist?
What is an essential skill for thriving in the role of Practice Specialist?
Which statement best describes Nordic’s mission?
Which statement best describes Nordic’s mission?
What is most likely a daily task of the Practice Specialist?
What is most likely a daily task of the Practice Specialist?
What aspect is NOT a part of the Practice Specialist's focus according to the description?
What aspect is NOT a part of the Practice Specialist's focus according to the description?
What strength helps in understanding client needs and candidate experiences?
What strength helps in understanding client needs and candidate experiences?
Which strength is emphasized as crucial for building trust with others?
Which strength is emphasized as crucial for building trust with others?
What aspect of the work did the individual find most enjoyable?
What aspect of the work did the individual find most enjoyable?
What common mistake is mentioned in the context of Dr. Orellana?
What common mistake is mentioned in the context of Dr. Orellana?
Which tool is mentioned for organizing data related to grants and student records?
Which tool is mentioned for organizing data related to grants and student records?
What was a challenge faced during the audit by the SC Department of Education?
What was a challenge faced during the audit by the SC Department of Education?
What did the individual learn to improve during the audit process?
What did the individual learn to improve during the audit process?
Which task did the individual least enjoy during their work experience?
Which task did the individual least enjoy during their work experience?
What is the first step taken to prioritize tasks effectively?
What is the first step taken to prioritize tasks effectively?
How does time-blocking contribute to task management?
How does time-blocking contribute to task management?
What was a result of using an outline for report preparation in the example given?
What was a result of using an outline for report preparation in the example given?
What approach did the individual take to learn new mathematical concepts?
What approach did the individual take to learn new mathematical concepts?
What task needed to be accomplished regarding patient appointments?
What task needed to be accomplished regarding patient appointments?
Which sources of information were examined to solve the problem with patient appointments?
Which sources of information were examined to solve the problem with patient appointments?
Why does the individual thrive in fast-paced work environments?
Why does the individual thrive in fast-paced work environments?
What was the outcome of the efforts made to gather information for patients?
What was the outcome of the efforts made to gather information for patients?
What role does the speaker currently hold?
What role does the speaker currently hold?
Which skills does the speaker highlight as essential for remote work?
Which skills does the speaker highlight as essential for remote work?
Which value aligns with the speaker's approach to work and life?
Which value aligns with the speaker's approach to work and life?
What aspect of Nordic's mission attracts the speaker?
What aspect of Nordic's mission attracts the speaker?
How does the speaker manage stressful situations?
How does the speaker manage stressful situations?
What type of initiatives did the speaker support at Florence School District One?
What type of initiatives did the speaker support at Florence School District One?
What is one of the speaker's strengths demonstrated in their previous job at BCBS?
What is one of the speaker's strengths demonstrated in their previous job at BCBS?
What is emphasized as key in ensuring smooth task completion in remote work?
What is emphasized as key in ensuring smooth task completion in remote work?
What approach does the individual take when faced with stressful situations?
What approach does the individual take when faced with stressful situations?
What long-term goal does the individual aspire to achieve?
What long-term goal does the individual aspire to achieve?
Which strength does the individual emphasize in their pursuit of new opportunities?
Which strength does the individual emphasize in their pursuit of new opportunities?
How does the individual prefer to handle conflict?
How does the individual prefer to handle conflict?
How does the individual view the role of effective communication?
How does the individual view the role of effective communication?
What experience does the individual have with interdepartmental communication?
What experience does the individual have with interdepartmental communication?
What is a key factor in the individual's approach to taking ownership in conflicts?
What is a key factor in the individual's approach to taking ownership in conflicts?
What aspect of the opportunity excites the individual the most?
What aspect of the opportunity excites the individual the most?
Flashcards
What is a practice specialist?
What is a practice specialist?
A practice specialist is responsible for supporting administrative and operational functions within a practice team, ensuring smooth daily operations.
Who does the practice specialist work with?
Who does the practice specialist work with?
The practice specialist helps the practice manager and senior practice manager with tasks like opportunity management, consultant relationship management, and internal commitments.
What is the purpose of a practice specialist in client projects?
What is the purpose of a practice specialist in client projects?
The practice specialist works with a variety of stakeholders to identify consultants and candidates whose skills and experience are a good fit for client needs.
How does the practice specialist contribute to documentation?
How does the practice specialist contribute to documentation?
Signup and view all the flashcards
How does the practice specialist build consultant relationships?
How does the practice specialist build consultant relationships?
Signup and view all the flashcards
What administrative tasks does the practice specialist handle?
What administrative tasks does the practice specialist handle?
Signup and view all the flashcards
What is Nordic's mission?
What is Nordic's mission?
Signup and view all the flashcards
What is Nordic's purpose?
What is Nordic's purpose?
Signup and view all the flashcards
Interdepartmental Communication
Interdepartmental Communication
Signup and view all the flashcards
Conflict Resolution
Conflict Resolution
Signup and view all the flashcards
Extreme Ownership
Extreme Ownership
Signup and view all the flashcards
Addressing Miscommunication
Addressing Miscommunication
Signup and view all the flashcards
Emotional Maturity
Emotional Maturity
Signup and view all the flashcards
Stress Management
Stress Management
Signup and view all the flashcards
Situational Assessment
Situational Assessment
Signup and view all the flashcards
Seeking Support
Seeking Support
Signup and view all the flashcards
What is Nordic's mission?
What is Nordic's mission?
Signup and view all the flashcards
What is Nordic's purpose?
What is Nordic's purpose?
Signup and view all the flashcards
How does the candidate demonstrate multitasking skills?
How does the candidate demonstrate multitasking skills?
Signup and view all the flashcards
How does the candidate approach remote work and balancing responsibilities?
How does the candidate approach remote work and balancing responsibilities?
Signup and view all the flashcards
What is the candidate's approach to communication in a remote setting?
What is the candidate's approach to communication in a remote setting?
Signup and view all the flashcards
How does the candidate handle pressure and stressful situations?
How does the candidate handle pressure and stressful situations?
Signup and view all the flashcards
What qualities make the candidate suitable for Nordic?
What qualities make the candidate suitable for Nordic?
Signup and view all the flashcards
Why is the candidate drawn to Nordic?
Why is the candidate drawn to Nordic?
Signup and view all the flashcards
Connection Building
Connection Building
Signup and view all the flashcards
Identifying Client Needs
Identifying Client Needs
Signup and view all the flashcards
Clear Communication
Clear Communication
Signup and view all the flashcards
Problem Solving
Problem Solving
Signup and view all the flashcards
Proactive Problem Solving
Proactive Problem Solving
Signup and view all the flashcards
Time Management
Time Management
Signup and view all the flashcards
Adaptability and Learning
Adaptability and Learning
Signup and view all the flashcards
Self-Reliance
Self-Reliance
Signup and view all the flashcards
What is outlining?
What is outlining?
Signup and view all the flashcards
What is time blocking?
What is time blocking?
Signup and view all the flashcards
How does outlining help with task management?
How does outlining help with task management?
Signup and view all the flashcards
How does prioritizing tasks help in a fast-paced environment?
How does prioritizing tasks help in a fast-paced environment?
Signup and view all the flashcards
How can someone demonstrate adaptability in the workplace?
How can someone demonstrate adaptability in the workplace?
Signup and view all the flashcards
What is the importance of gathering information from multiple sources?
What is the importance of gathering information from multiple sources?
Signup and view all the flashcards
What are the benefits of working in a fast-paced environment?
What are the benefits of working in a fast-paced environment?
Signup and view all the flashcards
How crucial is maintaining balance in a fast-paced environment?
How crucial is maintaining balance in a fast-paced environment?
Signup and view all the flashcards
Study Notes
Position and Role
- Practice Specialist, supporting digital health/ERP (enterprise resource planning) practices
- Core ERP solutions: human capital management, financial management, supply chain management
- Supports one or more practice teams, ensuring smooth operations
- Manages time-sensitive information (opportunity management, consultant relationships)
- Interprets client needs, identifies suitable candidates/consultants
- Documents activities accurately and promptly
- Builds and maintains consultant relationships
- Creates and updates resumes, contracts, expense authorizations, and agendas
- Schedules meetings, interviews, and conference calls
- Communicates and documents practice-related activities
Core Values and Mission
- Nordic's mission: to create a healthy world by connecting people, data, and technology.
- Collaborates with healthcare organizations for technology solutions
- Purpose: to help providers streamline operations, enhance clinician wellness, improve patient care, and achieve financial sustainability
- Maxim's: Be you, Make it about "we," Listen, Embrace the gray, Assume the best intentions, Be open and direct, Do what's right, Be a rock, Think, act, adapt with urgency, Act like an owner, Grow, Teach
Why Thrive in This Role
- Adaptability, collaboration, attention to detail, and experience in time-sensitive conditions
- Strong organizational skills and ability to manage priorities
- Quickly learns new systems and communicates effectively with diverse teams
- Experience managing student data, coordinating with community partners, in customer service, office operations, and data management (current role as Clinic Coordinator for multi-specialty clinic)
- Provides a liaison between patients and care teams
- Manages documentation, schedules appointments
Technology Use and Company Rationale
- Drawn to Nordic’s mission of leveraging technology for a healthier world
- Appreciates focus on collaboration, innovation, and professional growth
- Eager to join a team impacting healthcare
Remote Work and Balancing Responsibilities
- Creates a structured routine, prioritizes tasks, breaks down larger projects
- Maintains regular communication with team members, ensures smooth workflow
- Adaptable, productive, and maintains high standards in a remote work environment
Dealing with Pressure and Stressful Situations
- Adaptable approach to handling pressure and deadlines
- Seeks support and learns from previous situations, ensuring safety and satisfaction.
Seeking Opportunity
- Ready for new challenges that align better with long-term goals
- Strengths in organization, communication, and collaboration
Communication and Collaboration with Other Departments
- Maintains strong relationships with other departments
- Effectively coordinates with labs, providers, and other clinics
- Collaborates with IT, finance, and other teams to support educational initiatives
Resolving Conflict
- Direct approach in resolving conflicts
- Takes ownership of errors and actively works toward resolution
- Believes in effective communication and understanding others’ perspectives
Strengths and Benefits
- Curiosity, connection building, and strong communication skills
- Identifies client needs, builds trust, and understands candidate experiences
Excel Experience
- Financial data entry and organization (Florence 1 Schools)
- Ensuring accuracy for audits & reviews
- Compiled and sorted student data, including attendance and performance metrics
Prioritization and Accuracy
- Outlining and time-blocking methods for task management
- Maintains organized and manageable work flow
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.