Polite and Effective Communication

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15 Questions

Which of the following is NOT a recommended practice for e-mail etiquette?

Sharing e-mail addresses indiscriminately

What is a key component of verbal communication?

Listening

In emergency situations, what is essential for effective verbal communication?

Clear and precise communication

What is one way to improve verbal communication skills?

Encouraging participation and interaction

Which term is used to interrupt all radio communications due to an emergency?

Emergency, Emergency, Emergency

Which term is used to acknowledge and place a message on hold?

Standby

Which term is used to indicate that a radio transmission is strong and clear?

Five by Five

Which term is used to indicate that the conversation is finished?

Out

Which of the following is an advantage of written communication in power plants?

All of the above.

Which of the following is a practical writing tip for effective written communication in power plants?

Include a subject line to help both the reader and writer to stay focused on the topic.

Which of the following is true about email as a form of written communication?

Email combines the benefits of fast message delivery with permanent communication records.

Which of the following is NOT a tip for operating two-way radios?

Check signal strength regularly to make sure the radio is functioning properly

What does it mean when someone responds with 'four by four' during a radio check?

Good transmission

What is the purpose of a repeater in two-way radio communication?

To extend the signal range and coverage

What is the importance of repeating back instructions in two-way radio communication?

To confirm that an instruction was heard correctly

Mastering Two-Way Radio Etiquette: Learn the essential tips for polite and effective communication using two-way radios. From using please and thank you to avoiding offensive language, this quiz will help you become a courteous operator in industrial worksites.

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