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Questions and Answers
Who does the author mention as an example of a person who made a difference through sheer will and commitment?
What is the author's opinion on the current crisis in policing?
According to the author, what is the only way to build trust within and outside an organization?
What is the key characteristic of a servant leader, according to the text?
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According to Robert Greenleaf, what is the only authority deserving one's allegiance?
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What is the author's view on legitimate authority in leadership?
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What is the author's view on leadership by example?
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Which of the following is NOT one of the prominent leadership styles briefly summarized in the text?
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What is the main focus of servant leadership?
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What are two essential qualities that define servant leaders according to Larry Spears?
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What is conceptual thinking according to Psychology Wiki?
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What can bad bosses do to employees?
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What is the reason behind some law enforcement executives, managers, and supervisors ignoring problem children?
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What is the main cause of termination or incarceration of an officer?
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What did the personnel file of Lt. Charles Joseph Gliniewicz reveal?
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What did the author learn during their time as commander of the Human Resources division?
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What did the author observe about competent supervisors and managers in the police department?
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What did the author say about a small percentage of employees who were treated unfairly?
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What did the author observe about successful leaders in the police department?
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What is the first step to becoming an exceptional police leader?
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What is the importance of doing a gap analysis according to the text?
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What is the significance of introspection in becoming a great supervisor or manager according to the text?
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What traits do exceptional police leaders possess according to the text?
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What is the minimum standard of practice to which all police agencies should aspire?
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What is the consequence of a police manager failing to do their job, according to the text?
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What do employees crave in a workplace, according to the text?
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What is the difference between mistakes of the mind and those of the heart, according to the text?
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Why did the police chief keep an unfit employee and promote him?
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What did an anonymous letter from employees to the Mayor detail about Gliniewicz's behavior?
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Why can inaction by an organization in the face of evidence of employee misconduct damage the organization?
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What did law enforcement executives tell the author about the transition from officer to supervisor?
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What is one of the key traits of effective leadership according to Bill Belichick?
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What is one of the cornerstones of all leadership principles?
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What is one of the leadership traits described by Bill Belichick in the interview?
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What is the effect of incompetent supervisors and managers?
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Servant leadership theory was first developed by Robert Greenleaf in 1970.
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Mahatma Gandhi and Nelson Mandela are examples of historical figures who showed that one committed person can influence people and change the course of history.
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Foresight is not a necessary characteristic for a servant leader.
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According to the author, leadership by example means modeling the organization's desired behavior.
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Effective leaders are needed now more than ever, given the current crisis in policing.
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The author believes that the only way to build trust within and outside an organization is by focusing on leadership basics, with unrelenting community outreach and empowerment.
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The author believes that leadership cannot be learned and is hardwired in one's DNA.
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Bad bosses account for a significant portion of sick leave and workers' compensation costs.
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Ignoring problem employees usually leads to popularity among agency employees.
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Most tragic events that result in termination or incarceration of an officer happen suddenly.
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Lt. Charles Joseph Gliniewicz from the Fox Lake Police Department in Illinois was hailed as a hero after he committed suicide.
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Unions always prevent police executives from doing the right thing.
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The consequences of a business manager missing a profit goal are more severe than a police manager failing to do their job.
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Employees want predictability in the way their supervisors and managers will act and react to various situations.
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Exceptional police leaders possess only easily describable qualities.
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Did Gliniewicz's personnel file reveal a history of misconduct and inappropriate behavior?
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Were three men who were initially suspected in Gliniewicz's shooting responsible for his death?
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Is inaction by leadership in response to employee misconduct damaging to an organization?
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Did law enforcement executives speak to the author about the challenges of mentoring and training new supervisors?
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According to Bill Belichick, leadership means having a team that is always prepared and never needs to adjust.
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Leading by example is not a fundamental principle in leadership according to the author.
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Leaders who embody the leadership principles of serving others and setting an example tend to achieve good things for the organization more frequently.
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Incompetent supervisors and managers can have a positive impact on the work environment.
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During his time as a police lieutenant, the author was assigned to the Human Resources division for six years.
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According to the author, bad leaders can only harm an organization if they make up the majority of the leadership team.
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The author believes that the best way to understand how a police department works is to spend time in the internal affairs unit.
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Successful police leaders, according to the text, are able to align the best interests of the agency with those of the employees.
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Great leadership skills cannot be learned by anyone who is not intelligent or a hard worker.
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It is not necessary to understand oneself in order to become an exceptional police leader.
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The process of becoming an exceptional police leader begins with formulating a plan to improve on assets and reduce liabilities.
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Introspection is not required in the process of becoming an exceptional police leader.
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Charismatic leadership focuses on subordinates' needs and wants.
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Transactional leadership involves day-to-day communication and exchanges between leader and subordinate.
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Servant leadership places the leader's needs above the needs of subordinates.
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Conceptual thinking involves using past professional or technical training and experience, creativity, inductive reasoning, and intuitive processes.
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What is the key to gaining the trust and respect of skeptical police officers?
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What does the text say about regaining respect and trust once it has been lost?
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What are some hallmarks of great leaders according to the text?
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What was the main reason the friend worked hard for his supervisor?
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What did the friend admire about his former sergeant, according to the text?
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What is the main theme of the text?
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