Police Management and HR Quiz with a Former Lieutenant's Insights
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Questions and Answers

Who does the author mention as an example of a person who made a difference through sheer will and commitment?

  • Winston Churchill
  • Adolf Hitler
  • Benito Mussolini
  • Mahatma Gandhi (correct)

    • What is the author's opinion on the current crisis in policing?

  • Effective leaders are not needed now
  • Effective leaders are needed now more than ever (correct)
  • The crisis in policing is not real
  • The crisis in policing is not important

    • According to the author, what is the only way to build trust within and outside an organization?

  • Empowering only a select few individuals
  • Ignoring community outreach
  • Focusing on leadership basics (correct)
  • Not striving to act on one's convictions

    • What is the key characteristic of a servant leader, according to the text?

    <p>Foresight</p> Signup and view all the answers

    According to Robert Greenleaf, what is the only authority deserving one's allegiance?

    <p>The leader's servant stature</p> Signup and view all the answers

    What is the author's view on legitimate authority in leadership?

    <p>It is willingly granted to the leader based on their actions</p> Signup and view all the answers

    What is the author's view on leadership by example?

    <p>It is a key concept that supports servant leadership</p> Signup and view all the answers

    Which of the following is NOT one of the prominent leadership styles briefly summarized in the text?

    <p>Bureaucratic leadership</p> Signup and view all the answers

    What is the main focus of servant leadership?

    <p>Focusing on subordinates' needs and wants</p> Signup and view all the answers

    What are two essential qualities that define servant leaders according to Larry Spears?

    <p>Receptive listening and empathy</p> Signup and view all the answers

    What is conceptual thinking according to Psychology Wiki?

    <p>The ability to understand a situation or problem by identifying patterns or connections and addressing key underlying issues</p> Signup and view all the answers

    What can bad bosses do to employees?

    <p>Decrease productivity and effectiveness</p> Signup and view all the answers

    What is the reason behind some law enforcement executives, managers, and supervisors ignoring problem children?

    <p>They want to be popular</p> Signup and view all the answers

    What is the main cause of termination or incarceration of an officer?

    <p>A series of small performance or misconduct incidents</p> Signup and view all the answers

    What did the personnel file of Lt. Charles Joseph Gliniewicz reveal?

    <p>He was promoted despite serious allegations and suspensions</p> Signup and view all the answers

    What did the author learn during their time as commander of the Human Resources division?

    <p>How to navigate city government</p> Signup and view all the answers

    What did the author observe about competent supervisors and managers in the police department?

    <p>They helped employees do their best</p> Signup and view all the answers

    What did the author say about a small percentage of employees who were treated unfairly?

    <p>Some were legitimately wronged, while others had an agenda</p> Signup and view all the answers

    What did the author observe about successful leaders in the police department?

    <p>They aligned the best interests of the agency with those of the employees</p> Signup and view all the answers

    What is the first step to becoming an exceptional police leader?

    <p>Understanding oneself</p> Signup and view all the answers

    What is the importance of doing a gap analysis according to the text?

    <p>It helps set goals and objectives</p> Signup and view all the answers

    What is the significance of introspection in becoming a great supervisor or manager according to the text?

    <p>It helps in identifying personal skills and weaknesses</p> Signup and view all the answers

    What traits do exceptional police leaders possess according to the text?

    <p>They are humble and vulnerable</p> Signup and view all the answers

    What is the minimum standard of practice to which all police agencies should aspire?

    <p>Discipline that is consistent and fair</p> Signup and view all the answers

    What is the consequence of a police manager failing to do their job, according to the text?

    <p>The organization and community may suffer devastating or dangerous effects</p> Signup and view all the answers

    What do employees crave in a workplace, according to the text?

    <p>A disciplined workplace with consistent and fair leadership</p> Signup and view all the answers

    What is the difference between mistakes of the mind and those of the heart, according to the text?

    <p>Mistakes of the mind are forgivable, while those of the heart are not</p> Signup and view all the answers

    Why did the police chief keep an unfit employee and promote him?

    <p>All of the above</p> Signup and view all the answers

    What did an anonymous letter from employees to the Mayor detail about Gliniewicz's behavior?

    <p>Acts of misconduct and inappropriate behavior</p> Signup and view all the answers

    Why can inaction by an organization in the face of evidence of employee misconduct damage the organization?

    <p>It can expose the organization to lawsuits and loss of public trust</p> Signup and view all the answers

    What did law enforcement executives tell the author about the transition from officer to supervisor?

    <p>Some supervisors and managers struggle to make the transition</p> Signup and view all the answers

    What is one of the key traits of effective leadership according to Bill Belichick?

    <p>Building a team that's exhaustively prepared</p> Signup and view all the answers

    What is one of the cornerstones of all leadership principles?

    <p>Leading by example</p> Signup and view all the answers

    What is one of the leadership traits described by Bill Belichick in the interview?

    <p>Caring about what goes on in the lives of employees</p> Signup and view all the answers

    What is the effect of incompetent supervisors and managers?

    <p>They can run an organization to the ground</p> Signup and view all the answers

    Servant leadership theory was first developed by Robert Greenleaf in 1970.

    <p>True</p> Signup and view all the answers

    Mahatma Gandhi and Nelson Mandela are examples of historical figures who showed that one committed person can influence people and change the course of history.

    <p>True</p> Signup and view all the answers

    Foresight is not a necessary characteristic for a servant leader.

    <p>False</p> Signup and view all the answers

    According to the author, leadership by example means modeling the organization's desired behavior.

    <p>True</p> Signup and view all the answers

    Effective leaders are needed now more than ever, given the current crisis in policing.

    <p>True</p> Signup and view all the answers

    The author believes that the only way to build trust within and outside an organization is by focusing on leadership basics, with unrelenting community outreach and empowerment.

    <p>True</p> Signup and view all the answers

    The author believes that leadership cannot be learned and is hardwired in one's DNA.

    <p>False</p> Signup and view all the answers

    Bad bosses account for a significant portion of sick leave and workers' compensation costs.

    <p>True</p> Signup and view all the answers

    Ignoring problem employees usually leads to popularity among agency employees.

    <p>True</p> Signup and view all the answers

    Most tragic events that result in termination or incarceration of an officer happen suddenly.

    <p>False</p> Signup and view all the answers

    Lt. Charles Joseph Gliniewicz from the Fox Lake Police Department in Illinois was hailed as a hero after he committed suicide.

    <p>False</p> Signup and view all the answers

    Unions always prevent police executives from doing the right thing.

    <p>False</p> Signup and view all the answers

    The consequences of a business manager missing a profit goal are more severe than a police manager failing to do their job.

    <p>False</p> Signup and view all the answers

    Employees want predictability in the way their supervisors and managers will act and react to various situations.

    <p>True</p> Signup and view all the answers

    Exceptional police leaders possess only easily describable qualities.

    <p>False</p> Signup and view all the answers

    Did Gliniewicz's personnel file reveal a history of misconduct and inappropriate behavior?

    <p>True</p> Signup and view all the answers

    Were three men who were initially suspected in Gliniewicz's shooting responsible for his death?

    <p>False</p> Signup and view all the answers

    Is inaction by leadership in response to employee misconduct damaging to an organization?

    <p>True</p> Signup and view all the answers

    Did law enforcement executives speak to the author about the challenges of mentoring and training new supervisors?

    <p>True</p> Signup and view all the answers

    According to Bill Belichick, leadership means having a team that is always prepared and never needs to adjust.

    <p>False</p> Signup and view all the answers

    Leading by example is not a fundamental principle in leadership according to the author.

    <p>False</p> Signup and view all the answers

    Leaders who embody the leadership principles of serving others and setting an example tend to achieve good things for the organization more frequently.

    <p>True</p> Signup and view all the answers

    Incompetent supervisors and managers can have a positive impact on the work environment.

    <p>False</p> Signup and view all the answers

    During his time as a police lieutenant, the author was assigned to the Human Resources division for six years.

    <p>True</p> Signup and view all the answers

    According to the author, bad leaders can only harm an organization if they make up the majority of the leadership team.

    <p>False</p> Signup and view all the answers

    The author believes that the best way to understand how a police department works is to spend time in the internal affairs unit.

    <p>False</p> Signup and view all the answers

    Successful police leaders, according to the text, are able to align the best interests of the agency with those of the employees.

    <p>True</p> Signup and view all the answers

    Great leadership skills cannot be learned by anyone who is not intelligent or a hard worker.

    <p>False</p> Signup and view all the answers

    It is not necessary to understand oneself in order to become an exceptional police leader.

    <p>False</p> Signup and view all the answers

    The process of becoming an exceptional police leader begins with formulating a plan to improve on assets and reduce liabilities.

    <p>True</p> Signup and view all the answers

    Introspection is not required in the process of becoming an exceptional police leader.

    <p>False</p> Signup and view all the answers

    Charismatic leadership focuses on subordinates' needs and wants.

    <p>False</p> Signup and view all the answers

    Transactional leadership involves day-to-day communication and exchanges between leader and subordinate.

    <p>True</p> Signup and view all the answers

    Servant leadership places the leader's needs above the needs of subordinates.

    <p>False</p> Signup and view all the answers

    Conceptual thinking involves using past professional or technical training and experience, creativity, inductive reasoning, and intuitive processes.

    <p>True</p> Signup and view all the answers

    What is the key to gaining the trust and respect of skeptical police officers?

    <p>Consistent work</p> Signup and view all the answers

    What does the text say about regaining respect and trust once it has been lost?

    <p>It is nearly impossible to gain back</p> Signup and view all the answers

    What are some hallmarks of great leaders according to the text?

    <p>Being introspective and vulnerable</p> Signup and view all the answers

    What was the main reason the friend worked hard for his supervisor?

    <p>The friend knew the supervisor cared about him and could be trusted to take care of his troops</p> Signup and view all the answers

    What did the friend admire about his former sergeant, according to the text?

    <p>The sergeant was competent and could easily be counted on to lead by example</p> Signup and view all the answers

    What is the main theme of the text?

    <p>The qualities of a good supervisor and leader</p> Signup and view all the answers

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