PMG202c Job Listing Insights

Questions and Answers

What is the definition of rank?

Using the triple constraint model, what trade-off could the project manager use to meet the Director of Product's request? (Select all that apply)

Change the timeline

Change the team

Change the project goal

Change the budget (correct)

What's a main difference between the adoption and engagement metrics? (Select all that apply)

Adoption requires more expensive tools. Engagement requires less expensive tools.

Adoption is an external metric. Engagement is an internal metric.

Adoption replaces a business metric. Engagement complements other business metrics.

Adoption is generally a one-time occurrence. Engagement is ongoing. (correct)

Which scenario demonstrates project landing? (Select all that apply)

The project manager checks back on the project in five years to see if the training program produces a 20% increase in the county's recycling rate. Signup and view all the answers

Suppose as a project manager you're receiving requests from stakeholders to add new features to the product you're developing. How would you deal with this external scope creep? (Select all that apply)

Agree on who can make formal requests and how your team will evaluate and act on those requests. Signup and view all the answers

Fill in the blank: Objectives and Key Results (OKRs) combine both a goal and a _______ to determine a measurable outcome.

metric Signup and view all the answers

Which box in the grid represents the stakeholders who are the key players on your team? (Select all that apply)

Box B (high influence, high interest) Signup and view all the answers

What is the correct order of tasks in a stakeholder analysis? (Select all that apply)

List all the stakeholders the project impacts, determine their level of interest and influence, and find ways to involve them. Signup and view all the answers

What approach does Waterfall take?

A flexible approach, letting teams make adjustments as they go. Signup and view all the answers

The Lean Six Sigma approach includes which of the following phases?

Define, measure, analyze, improve, control Signup and view all the answers

Which of the following are project manager responsibilities during the initiation phase? Select all that apply.

Get project approval Signup and view all the answers

Which of the following are project manager responsibilities during the closing phase? Select all that apply.

Reflect on lessons learned Signup and view all the answers

In which project phase does it help to ask questions such as: 'Who are the stakeholders?', 'What skills and resources will the project require?', and 'What are the client's or customer's goals?'

Initiate the project Signup and view all the answers

Which project management approach uses the 5S quality tool, the DMAIC process, and Kanban boards?

Lean Six Sigma Signup and view all the answers

Which of the following scenarios best describes a Classic structure?

Imagine you are managing an important project at a company that requires all orders to go through its shipping department. However, your project is on a tight schedule, and the shipping department has a backlog of orders. You decide to meet with your direct manager to ask for approval to place the order through a third-party vendor. Signup and view all the answers

Why is it important for a project manager in a Matrix organization to clearly define roles and responsibilities? Select all that apply.

Because project managers can have the same level of authority as functional managers Signup and view all the answers

What are some ways that organizational structure can impact the role of a project manager? Select all that apply.

Their access to resources Signup and view all the answers

What are some key functions of a Project Management Office (PMO)? Select all that apply.

Creating project documentation, archives, and tools Signup and view all the answers

Organizational culture refers to a company's ____.

values and personality Signup and view all the answers

A project manager can learn about an organization's culture in which of the following ways? Select all that apply.

Observe employees within the organization. Signup and view all the answers

What are three reasons that it is important for project managers to understand a company's organizational culture? Select all that apply.

It can help them determine if they want to accept a position with the company. Signup and view all the answers

How does an organization align its project governance with its corporate governance? Select all that apply.

By providing stakeholders with timely, relevant, and reliable information Signup and view all the answers

Define organizational structure.

How a company is arranged, how job tasks are divided and coordinated, and how members of the organization relate to one another. Signup and view all the answers

Which of the following refers to an internal group that defines and maintains project standards across the organization?

Project Management Office (PMO) Signup and view all the answers

Which of the following accurately describe how organizational structure impacts project management? Select all that apply.

It affects the project manager's level of authority and their ability to make decisions that impact the larger organization. Signup and view all the answers

Which of the following concepts are part of organizational culture? Select all that apply.

A company's history Signup and view all the answers

Why should project managers learn about organizational culture? Select all that apply.

So they can manage change effectively Signup and view all the answers

Which of the following statements is true of the change management process? Select all that apply.

It includes the successful delivery and adoption of a completed project. Signup and view all the answers

What can a project manager do to manage changes effectively and encourage project adoption? Select all that apply.

Communicate clearly by being transparent and upfront with their ideas Signup and view all the answers

In business, what is the management framework within which decisions are made and accountability is determined?

Governance Signup and view all the answers

What are two potential consequences of a project manager failing to properly initiate a project? Select all that apply.

Stakeholders might not agree on what success looks like. Signup and view all the answers

Why is it important to perform a cost-benefit analysis during the initiation phase? Select all that apply.

To compare the project benefits to the costs Signup and view all the answers

_____ are the first thing a project manager needs to consider during the initiation phase.

Goals Signup and view all the answers

Imagine you're the project manager of a new grocery delivery service. You meet with stakeholders to decide how to measure project success. Which project initiation component are you trying to determine?

Success criteria Signup and view all the answers

Imagine that the main supplier for a construction project runs out of steel girders and needs to obtain more to complete the order. Which key component of project initiation does this scenario concern?

Resources Signup and view all the answers

A _____ is a document that defines project goals and outlines what is needed to accomplish them.

project charter Signup and view all the answers

When calculating a cost-benefit analysis for a project, what do you call gains that are not quantifiable?

Intangible benefits Signup and view all the answers

Using the formula (G-C) ÷ C = ROI, how would you calculate the project's return on investment (ROI) after the first 12 months? You expect that a project will bring in $15,000 USD in revenue per year. You estimate it will cost $10,000 up front and costs of $100 per month for the first 12 months, which equals $1,200 per year.

(15,000 - 11,200) ÷ 11,200 = 34% Signup and view all the answers

Which three questions should you ask yourself to make a goal specific? Select all that apply.

Who is involved? Signup and view all the answers

What's a strategy to determine if a goal is attainable?

Break down the goal into smaller parts Signup and view all the answers

What can you do to determine if a goal is relevant?

Consider if the goal matches the organization's other needs and priorities. Signup and view all the answers

Which of the following are objectives and key results (OKRs) development best practices? Select all that apply.

Objectives should be motivational and inspiring. Signup and view all the answers

Which of the following best describes the difference between in-scope and out-of-scope?

Items within the project boundaries that are contributing to the project's overall goal and items that are not Signup and view all the answers

Which of the following best describes scope creep?

Changing a project after it begins Signup and view all the answers

What are some tactics to handle external scope creep? Select all that apply.

Define the project's requirements. Signup and view all the answers

A designer on your project team suggests making changes to the product's logo just prior to launch. What's a strategy that could help avoid this internal scope creep?

Remind the designer about the project's scope and the effects of internal scope creep. Signup and view all the answers

As a project manager, you're using the SMART criteria to craft goals for your team. During the process, you ask yourself if a goal is aligned to the organization or the company's goals. Which SMART criteria does this question represent?

Relevant Signup and view all the answers

Which of the following scenarios best represents a project that is going out-of-scope?

During the project weekly meeting, the project sponsor adds a new deliverable requirement that costs $10,000 USD. This addition surpasses the budget by $5,000 USD. Signup and view all the answers

Consider this Office Green scenario: A member of the marketing team suggests allowing customers to choose from an additional three plant colors. What can help prevent project scope creep in this scenario? Select all that apply.

Make project plans visible. Signup and view all the answers

Deliverables help project managers, team members, and stakeholders _____ and realize the impact of the project.

quantify Signup and view all the answers

When you review a job listing, which section offers the most insight when deciding if the role is well-suited for you?

Job description Signup and view all the answers

Which of the following might be part of a job description for an entry-level project manager role?

Our North Coast branch needs a new Junior Project Manager who can channel drive and enthusiasm. You'll be front and center, hands-on, and contributing your creative energy to high-impact projects. Signup and view all the answers

Which of the following best exemplifies the progression of a project management career?

Project manager to program manager to portfolio manager Signup and view all the answers

What three types of information can be helpful to include in your search for project management roles? Select the three options that apply:

Skills you've acquired in your current or previous position Signup and view all the answers

In addition to a job title, many companies list project management as a desired _____

skill Signup and view all the answers

According to a 2017 Project Management Institute study, industries like manufacturing, construction, information technology, publishing, finance, and oil and gas are experiencing _____ with project management jobs.

the most amount of growth compared to other industries Signup and view all the answers

A/An _____ allows you to work for a company on a project-by-project basis but not as a full-time employee.

contract Signup and view all the answers

Once the project is underway, project managers help manage tasks for the team members and communicate key milestones to stakeholders. What is this project management responsibility called?

Managing tasks Signup and view all the answers

Which of the following is a way to define a project? Select all that apply.

A series of tasks that need to be completed to reach a desired outcome Signup and view all the answers

What does it take for a project manager to ensure a project stays on track and on budget? Select all that apply.

Careful planning Signup and view all the answers

Which of the following explains how a project manager best accomplishes their responsibilities? Select all that apply.

Communicates key project milestones to stay on task Signup and view all the answers

A project is a temporary pursuit, and usually includes a set of _____

unique deliverables Signup and view all the answers

It's likely that you have used project management skills in the past, and these skills are _____ in professional project management.

transferable Signup and view all the answers

What required skills are typically listed in project management job postings? Select all that apply.

Budget preparation and monitoring Signup and view all the answers

_____ is how a project manager makes use of productivity tools and creates processes. The project manager may need to use certain tools and processes to do tasks like create a schedule and share information.

Planning and organizing Signup and view all the answers

_____ is how a project manager keeps track of the team's workload, ensures that things are getting done within a set period of time, and demonstrates progress to people outside the immediate team, like stakeholders.

Managing tasks Signup and view all the answers

_____ is how a project manager oversees the financial components of a project and mitigates project issues and risks as they come up.

Budgeting and controlling costs Signup and view all the answers

A cross-functional project team is a team that has _____

diverse skill sets and works toward a common goal Signup and view all the answers

Which of the following is true of project managers' experience? Select all that apply.

They need to be familiar with project management tools Signup and view all the answers

Which skill should a project manager use when dealing with change and ambiguity?

Flexibility Signup and view all the answers

Using tools such as a digital calendar and a spreadsheet to track team tasks is evidence of what project management skill?

Effective organizational skills Signup and view all the answers

Which of the following flexible planning strategies can help a project manager during times of unpredictability? Select all that apply.

Plan for risks and challenges. Signup and view all the answers

Suppose that as a project manager, you speak with stakeholders to determine which tasks the team should complete first. What project management value does this represent?

Prioritization Signup and view all the answers

As a project manager, you create plans, timelines, schedules, and other forms of documentation to track project completion. Which project management responsibility does this represent?

Planning and organizing Signup and view all the answers

As a project manager on a product team, your stakeholders ask you to help the marketing team come up with a strategy to attract customers. What project management responsibility does this represent?

Collaborate with other teams at the organization. Signup and view all the answers

What can a project manager do to recognize individuals' efforts on a team?

Learn what makes team members feel supported and provide positive feedback. Signup and view all the answers

You're a project manager on a team that is improving a product. How can you make sure the project stays on schedule?

Track daily product improvement tasks of team members in a spreadsheet. Signup and view all the answers

As a project manager, you learn that the stakeholders are changing the nature of the project and the team's deliverables will change as a result. You aren't sure how this will affect the team's tasks. How will you handle this ambiguity and deliver the news to the team?

Tell them you care about the challenges they are facing and are there to support them. Signup and view all the answers

Suppose that unless a teammate receives additional resources, they are going to complete an activity past a deadline. You know that the stakeholders are reluctant to provide additional resources. Which interpersonal skill can you use to strike a middle ground between both the teammate's and stakeholders' needs?

Negotiation Signup and view all the answers

As a project manager impacting an organization, you want to break down barriers to help your team succeed. Which of the following would a project manager do to break down barriers?

Provide support for the team as they try new approaches to find solutions. Signup and view all the answers

Which of the following are examples of external customers? Select all that apply.

Suppliers Signup and view all the answers

As a project manager, how can you protect the team from changes to the project? Select all that apply.

Let the stakeholders know how changes impact the budget and schedule. Signup and view all the answers

To be an effective project manager, what important actions/steps should you take?

Ensure team members understand the team's objectives and their individual tasks. Signup and view all the answers

What are some potential consequences of rushing through the initiation phase of a project? Select all that apply.

Impact to quality Signup and view all the answers

Imagine that a project manager has just begun working on a project for a trucking logistics company. The customer wants to see a proposal as soon as possible, but it is taking the project manager longer than expected because he needs more input from stakeholders and the project team. What should the project manager do to turn the project into a success?

Ask the customer for more time to consult with stakeholders and the project team to deliver an accurate cost and timeline proposal. Signup and view all the answers

What are the main phases of the project life cycle? Select all that apply.

Initiate the project Signup and view all the answers

What are three benefits of closing a project?

Evaluate what worked and what didn't work Signup and view all the answers

What is the project manager's primary job in phase three (execute and complete tasks) of the project life cycle?

Monitor the project team as they complete tasks and break down any barriers Signup and view all the answers

Phase two of the project life cycle (make a plan) includes which two of the following tasks?

Identify milestones and tasks Signup and view all the answers

During which phase of the project life cycle does a project manager hand off all remaining deliverables?

Close the project Signup and view all the answers

Imagine a project manager oversees their company's transition to a new financial management system. They determine that the project goal is to make the financial portal easier for employees to use. They also identify key stakeholders and outline project objectives. During which phase of the project life cycle do these activities take place?

Initiate the project Signup and view all the answers

What are the phases of the project life cycle?

Initiate the project, make a plan, execute and complete tasks, close the project Signup and view all the answers

Why should project managers always initiate a project (phase one) before making a plan (phase two)?

Because determining scope, cost, and timeline is crucial to creating a budget, setting a schedule, and determining roles and responsibilities Signup and view all the answers

Choose the best definition for a project management methodology.

A project management methodology is a set of guiding principles and processes for owning a project through its life cycle. Signup and view all the answers

Which answer best describes the Waterfall project management methodology?

Created in the seventies, the Waterfall methodology refers to the sequential ordering of phases, including initiating, planning, executing, and closing. Signup and view all the answers

What is the main advantage of the Waterfall methodology over the Agile approach?

Waterfall has clearly defined expectations and helps teams avoid expensive changes to a project once it has started. Signup and view all the answers

Study Notes

Job Listings and Descriptions

Job description sections provide crucial insights for determining role suitability.
Entry-level project manager roles may include descriptions emphasizing hands-on approaches and creativity.

Career Progression

Typical career advancement in project management is from project manager to program manager to portfolio manager.

Job Search Skills

Essential skills for project management roles include coordination, organization, and leadership.
Acquired skills from previous positions and common buzzwords like "risk management" are valuable for job searches.

Industry Growth

According to a 2017 Institute study, manufacturing, construction, IT, publishing, finance, and oil & gas industries show significant growth in project management jobs.

Contractual Work

Contract work allows professionals to engage with a company on a project basis without full-time employment.

Project Management Responsibilities

Managing tasks for team members and communicating milestones to stakeholders are key responsibilities of project managers.

Defining a Project

A project is defined as a unique, temporary endeavor with a clear beginning and end, involving a series of tasks to achieve a specific outcome.

Keeping Projects On-Track

Essential actions for project managers include careful planning and collaboration to maintain project timelines and budgets.

Key Project Manager Skills

Project managers communicate milestones, assign tasks to suitably skilled team members, and support teams in accomplishing objectives.

Project Deliverables

Projects typically result in unique deliverables that provide value to stakeholders and customers.

Transferable Skills

Previous project management skills are often transferable to professional roles within the field.

Required Skills for Job Postings

Sought-after skills in project management includes budget preparation, communication, and organizational management.

Productivity Tools

Project management involves the use of productivity tools for planning, organizing tasks, and sharing progress.

Cross-Functional Teams

Cross-functional teams consist of diverse skill sets working toward a common project goal.

Experience Requirements

Effective project managers should be knowledgeable about project management tools and financial management, but do not necessarily need to be field experts.

Handling Change

Flexibility is crucial for project managers in managing change and uncertainty within projects.

Organizational Support

Project managers can support team members by providing recognition and positive feedback.

Maintaining Project Schedules

Tracking daily tasks in spreadsheets is vital for ensuring projects stay on track.

Communicating Changes

Effective communication regarding project changes involves showing care for team challenges and providing reassurance.

Negotiation Skills

Project managers often need negotiation skills to balance team and stakeholder needs regarding resources.

Breaking Down Barriers

Providing support and creating an environment conducive to problem-solving are ways project managers can eliminate barriers to success.

Understanding Customers

External customers include suppliers, contractors, and consumers.

Protecting Teams

Documenting initial expectations, identifying project changes, and communicating effects on budgets protect teams from disruption.

Effective Leadership

Clear communication of team goals and individual responsibilities is essential for project managers.

Initiation Phase Consequences

Rushing through the initiation phase can negatively impact project quality, budget, and timeline.

Project Life Cycle Phases

Main phases include initiating, planning, executing, completing tasks, and closing the project.

Benefits of Project Closure

Closing a project allows for evaluation, celebration of successes, and external communication of accomplishments.

Project Manager’s Role in Execution

During project execution, monitoring progress and addressing barriers are primary responsibilities.

Planning Phase Tasks

Determining the project schedule and identifying milestones are integral during the planning phase.

Project Delivery

Final delivery of remaining project deliverables occurs in the closing phase.

Project Management Methodology

A project management methodology provides guiding principles and processes for managing a project throughout its life cycle.

Waterfall Methodology

The Waterfall methodology emphasizes sequential phases including initiation, planning, execution, and closure for clarity and structure.

Lean Six Sigma Approach

Lean Six Sigma utilizes the Define, Measure, Analyze, Improve, Control (DMAIC) framework for project improvement.

Responsibilities During Initiation Phase

Key initiation responsibilities include project approval, defining goals, and determining required resources.

Responsibilities During Closing Phase

Closing responsibilities involve reflecting on experiences and confirming project outcomes.

Initiation Phase Questions

Essential questions during initiation focus on identifying stakeholders, skills required, and client goals.

Project Management Tools

Lean Six Sigma methodologies incorporate tools like 5S quality tool, DMAIC process, and Kanban boards for project management efficiency.### Project Management in a Matrix Organization
Project managers must clearly define roles due to dual reporting lines within matrix organizations, affecting authority and accountability.
Employees reporting to multiple managers can lead to confusion regarding priorities and responsibilities.
Clarity helps maintain project focus and avoid conflicts in tasks.

Organizational Structure's Influence on Project Management

Organizational structure affects project managers' approaches to approvals, career growth, authority levels, and resource access.
A robust understanding of the structure aids in navigating the decision-making process effectively.

Functions of a Project Management Office (PMO)

The PMO plays a critical role in strategic planning, governance, and project management best practices.
It assists in creating documentation and resources to streamline project execution across the organization.

Importance of Organizational Culture

Organizational culture encompasses a company's values, mission, and shared beliefs, impacting project execution.
Understanding culture aids project managers in aligning projects with organizational goals and fosters better team communication.

Learning about Organizational Culture

Observational methods and discussions with team members reveal insights into culture and workplace dynamics.
Asking about rituals and management expectations helps gauge the organization's environment and adapt management strategies accordingly.

Project Managers and Change Management

Effective change management fosters project acceptance and often necessitates clear communication and stakeholder involvement.
Recognizing stakeholders' concerns and creating a sense of urgency can bolster change adoption.

Aligning Project and Corporate Governance

Thoughtful project selection aligns corporate governance with project governance by ensuring adequate resources and timely communication.
Balancing short- and long-term interests helps connect projects with strategic objectives.

Responsibilities in Project Initiation

Validating project goals is essential during initiation to define scope and resources needed for success.
Conducting a cost-benefit analysis assists in defining the project's financial viability and expected outcomes.

SMART Goals and Scope Management

SMART criteria ensure project goals are specific, measurable, attainable, relevant, and time-bound for clarity and direction.
Clearly distinguishing between in-scope and out-of-scope tasks helps prevent scope creep and maintains project alignment.

Managing Scope Creep

Tools to handle scope creep include defining project requirements clearly and establishing processes for managing out-of-scope requests.
Strong communication and reminding team members of project limits are essential to minimize internal scope adjustments.

Effective Stakeholder Management

Conducting stakeholder analysis involves identifying their influence and interest, determining impact levels, and strategic involvement.
Understanding stakeholder prioritization is key to ensuring project support and resource allocation.

OKRs in Project Management

Objectives and Key Results (OKRs) integrate goals with metrics, facilitating measurable outcomes and accountability.
Best practices for developing OKRs emphasize motivational objectives and clear, tactical key results linked to project planning.

Managing Change and Communication

Transparent communication and proactive engagement in change initiatives foster a smoother transition and project acceptance.
Empathy and understanding stakeholder perspectives can significantly enhance the effectiveness of change management strategies.

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Description

Test your knowledge on key components of job listings and descriptions relevant to project management. This quiz will help you understand what to look for in job roles, especially entry-level project manager positions. Improve your job application skills with these flashcards.