Windows Installation chapter 2
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Questions and Answers

Which of the following situations necessitates a Windows installation?

  • New hard drive (correct)
  • Installing a new software application
  • Changing system settings
  • Updating antivirus software

    • What is one reason for performing a Windows installation?

  • Changing desktop wallpaper
  • Existing Windows version has become corrupted (correct)
  • Replacing a functional mouse
  • Uninstalling old programs

    • What is a scenario that requires an Operating System upgrade?

  • Printer malfunction
  • Replacing a monitor
  • Installing a browser extension
  • Operating System upgrade (correct)

    • Before performing a Windows installation, what type of decisions need to be made?

    <p>Many decisions, applicable to any Windows operating system</p> Signup and view all the answers

    Which of the following is true for decisions made before a Windows installation?

    <p>They are mostly applicable to any Windows OS</p> Signup and view all the answers

    What is a key restriction of an OEM license?

    <p>It can be installed only on a new computer</p> Signup and view all the answers

    Which type of Windows license allows support directly from Microsoft's support personnel?

    <p>Retail license</p> Signup and view all the answers

    What type of hardware upgrade is NOT allowed with an OEM license?

    <p>Motherboard upgrade to a different model</p> Signup and view all the answers

    Where can retail licenses be purchased?

    <p>From Microsoft's online store</p> Signup and view all the answers

    What is NOT a feature of an OEM license?

    <p>It can be transferred to a different computer</p> Signup and view all the answers

    Why might someone prefer a 64-bit installation of Windows over a 32-bit installation?

    <p>It performs better and supports 64-bit applications.</p> Signup and view all the answers

    What is a requirement for installing a 64-bit version of Windows?

    <p>A 64-bit processor</p> Signup and view all the answers

    What must a computer have to support a 64-bit installation of Windows?

    <p>64-bit device drivers</p> Signup and view all the answers

    Which of the following statements is true about 64-bit applications?

    <p>They run faster on 64-bit installations.</p> Signup and view all the answers

    What is an incorrect assumption about a 64-bit installation of Windows?

    <p>It requires 32-bit device drivers.</p> Signup and view all the answers

    What is the maximum RAM supported by the 64-bit version of Windows 10 Home?

    <p>128 GB</p> Signup and view all the answers

    Which Windows edition supports 4 GB of RAM on a 32-bit architecture?

    <p>Windows 7 Home Premium</p> Signup and view all the answers

    What is the maximum RAM supported by the 64-bit version of Windows 10 Pro?

    <p>512 GB</p> Signup and view all the answers

    Which of the following Windows editions has the maximum RAM support of 16 GB on 64-bit architecture?

    <p>Windows 7 Home Premium</p> Signup and view all the answers

    Which version of Windows 7 supports a maximum of 192 GB of RAM on a 64-bit architecture?

    <p>Windows 7 Professional</p> Signup and view all the answers

    Which technologies must a processor support to be compatible with Windows 8 and later?

    <p>NX, PAE, SSE2</p> Signup and view all the answers

    What partitioning systems can Windows use to organize a hard drive?

    <p>MBR and GPT</p> Signup and view all the answers

    On which file system must Windows always be installed?

    <p>NTFS</p> Signup and view all the answers

    Where does the Windows setup typically install the operating system by default?

    <p>C:\Windows</p> Signup and view all the answers

    What is the usual practice for Windows installation on a single hard drive in terms of partitioning?

    <p>Use one partition and allocate all space to it</p> Signup and view all the answers

    What is the minimum processor requirement for running 32-bit Windows 10?

    <p>1 GHz or faster; must support NX, PAE, and SSE2</p> Signup and view all the answers

    How much free hard drive space is needed to install 64-bit Windows?

    <p>20 GB</p> Signup and view all the answers

    Which video device and driver specification is necessary for running 32-bit Windows?

    <p>DirectX 9 device with WDDM 1.0 or higher driver</p> Signup and view all the answers

    What is the minimum amount of RAM required to run 64-bit Windows?

    <p>2 GB</p> Signup and view all the answers

    Which of the following components must support NX, PAE, and SSE2 to run Windows 10?

    <p>Processor</p> Signup and view all the answers

    Which component on the motherboard is responsible for managing essential devices when the system is turned on?

    <p>BIOS/UEFI</p> Signup and view all the answers

    What does UEFI stand for?

    <p>Unified Extensible Firmware Interface</p> Signup and view all the answers

    What is the primary purpose of the BIOS/UEFI on the motherboard?

    <p>Managing essential devices like keyboard, monitor, and hard drive</p> Signup and view all the answers

    What feature does UEFI offer that is a legacy from its predecessor, BIOS?

    <p>Backward compatibility with BIOS</p> Signup and view all the answers

    What improvement does UEFI provide over the older BIOS system?

    <p>Improved system security and performance</p> Signup and view all the answers

    What is the primary function of the System BIOS/UEFI?

    <p>Contains instructions for running hardware devices before an OS is started</p> Signup and view all the answers

    Which BIOS/UEFI function is responsible for identifying a boot device that contains an OS?

    <p>Startup BIOS/UEFI</p> Signup and view all the answers

    How can Setup BIOS/UEFI be used?

    <p>To modify motherboard settings</p> Signup and view all the answers

    What is NOT a function of the Startup BIOS/UEFI?

    <p>Changing the date and time on the motherboard</p> Signup and view all the answers

    What does Setup BIOS/UEFI allow you to do with boot devices?

    <p>Select the order of boot devices</p> Signup and view all the answers

    Which mode is required if the hard drive is larger than 2.2 TB?

    <p>UEFI</p> Signup and view all the answers

    Which partitioning system works only with 64-bit versions of Windows 10/8/7?

    <p>GPT</p> Signup and view all the answers

    What is the main security feature of UEFI?

    <p>Secure Boot</p> Signup and view all the answers

    When might you select CSM mode?

    <p>When using a legacy MBR hard drive</p> Signup and view all the answers

    Which mode provides support for Secure Boot?

    <p>UEFI</p> Signup and view all the answers

    What are device drivers?

    <p>Small programs that enable communication with hardware</p> Signup and view all the answers

    Which of the following methods can NOT be used to obtain device drivers?

    <p>Creating them manually using programming languages</p> Signup and view all the answers

    Which type of device drivers are required for a 64-bit operating system?

    <p>64-bit drivers</p> Signup and view all the answers

    What should you do if you are not sure if your devices will work with a new version of Windows?

    <p>Set up a dual boot system</p> Signup and view all the answers

    What is one reason for setting up a dual boot system?

    <p>To test hardware and software compatibility</p> Signup and view all the answers

    Which type of Windows installation should be used if you want to keep existing user settings and applications?

    <p>In-place upgrade</p> Signup and view all the answers

    What is another term for a clean install when using the Windows setup program?

    <p>Custom installation</p> Signup and view all the answers

    What is a requirement for setting up a multiboot system?

    <p>At least two partitions or a second hard drive</p> Signup and view all the answers

    Which type of installation would you choose to completely overwrite an existing OS and applications?

    <p>Clean install</p> Signup and view all the answers

    What is required for performing an in-place upgrade?

    <p>Qualifying operating systems called upgrade paths</p> Signup and view all the answers

    What is required to install a 64-bit version of Windows over an existing 32-bit OS?

    <p>Clean install</p> Signup and view all the answers

    Which of the following is possible during the upgrade process?

    <p>Upgrade from 32-bit to 32-bit OS</p> Signup and view all the answers

    What condition must be met to upgrade a 64-bit OS?

    <p>The target OS must also be 64-bit</p> Signup and view all the answers

    Which installation method requires completely overwriting the current OS?

    <p>Clean install</p> Signup and view all the answers

    Can a 32-bit OS be upgraded to a 64-bit OS?

    <p>Yes, by performing a clean install</p> Signup and view all the answers

    Why might you choose not to use all the available space on the drive for the Windows partition?

    <p>To utilize more partitions for organizing data</p> Signup and view all the answers

    What do you need to join a domain during network configuration?

    <p>Network ID and password</p> Signup and view all the answers

    Which method involves configuring each computer to share its folders and files to specific people?

    <p>Workgroup</p> Signup and view all the answers

    What information might be necessary to know about the IP address during network configuration?

    <p>Whether IP addresses are assigned dynamically or statically</p> Signup and view all the answers

    Which scenario might necessitate configuring a hard drive with multiple partitions during Windows installation?

    <p>Creating a dual-boot system</p> Signup and view all the answers

    What information do you need to verify if the computer meets the minimum hardware requirements for a Windows installation?

    <p>CPU type, RAM size, hard drive partition size, and free space on the partition</p> Signup and view all the answers

    Which items should you have ready for setting up hardware devices during a Windows installation?

    <p>Windows device drivers and application setup CDs</p> Signup and view all the answers

    What is a crucial piece of information required for a Windows installation that might not be needed if reinstalling Windows 10?

    <p>Product key</p> Signup and view all the answers

    When preparing for a Windows installation, what network-related information is required?

    <p>Homegroup password, domain name, computer name, network ID, network password</p> Signup and view all the answers

    Which of the following should you check to ensure your hardware is compatible with a Windows installation?

    <p>Windows device drivers and hardware devices</p> Signup and view all the answers

    Why is it important to have a list of hardware and software that need upgrades before installing Windows?

    <p>To ensure they function properly with the new operating system</p> Signup and view all the answers

    What information is needed if you choose static IP addressing for recognizing the computer on the network?

    <p>IP address</p> Signup and view all the answers

    What should be considered when deciding between an upgrade or a clean install?

    <p>Current operating system</p> Signup and view all the answers

    What is one of the factors to determine when setting up a dual boot during a clean install?

    <p>Size of the second partition</p> Signup and view all the answers

    What is a crucial step to take before performing an installation?

    <p>Backup important data</p> Signup and view all the answers

    Which piece of information is needed for a static IP address setup?

    <p>Network Mask</p> Signup and view all the answers

    Which of the following actions should you take if you are not reformatting the drive before a Windows installation?

    <p>Run antivirus software to ensure the drive is free from malware</p> Signup and view all the answers

    What should you do in BIOS/UEFI setups to prevent installation issues related to the boot area of the drive?

    <p>Disable virus protection setting</p> Signup and view all the answers

    To avoid battery issues during the installation on a laptop, what is recommended?

    <p>Connect to an AC adapter</p> Signup and view all the answers

    Which BIOS/UEFI setting is needed for installing Windows?

    <p>Set BIOS/UEFI to use UEFI mode or UEFI CSM mode</p> Signup and view all the answers

    What should you verify in the BIOS/UEFI setup before starting the installation?

    <p>The boot sequence needed for installation</p> Signup and view all the answers

    Where can you typically find the Windows 10 product key if you purchased it online?

    <p>In an email sent to the Microsoft account used for purchase</p> Signup and view all the answers

    If you bought Windows 10 on a USB flash drive, where might you find the product key?

    <p>Printed on the cover of the flash drive case</p> Signup and view all the answers

    What might eliminate the need to enter the product key during a Windows reinstallation?

    <p>Windows product key stored on motherboard firmware</p> Signup and view all the answers

    Which of the following statements is true regarding the Windows 10 product key?

    <p>It is often sent to Microsoft account email when purchased online</p> Signup and view all the answers

    Where might a Windows product key be found for a brand-name laptop or all-in-one computer?

    <p>Stored on motherboard firmware</p> Signup and view all the answers

    What is an ISO file?

    <p>An image of an optical disc, including its file system and all its files and folders</p> Signup and view all the answers

    How can you view the contents of an ISO file on Windows?

    <p>By right-clicking the file and clicking 'Mount' in File Explorer or Windows Explorer</p> Signup and view all the answers

    What happens when you mount an ISO file in Windows?

    <p>The ISO file is assigned a drive letter</p> Signup and view all the answers

    What is one use of having an optical drive that can write to DVDs?

    <p>To burn a DVD from an ISO file</p> Signup and view all the answers

    How can an ISO file be used in a virtual machine?

    <p>By mounting it to a virtual DVD drive</p> Signup and view all the answers

    Which installation method requires removing the existing operating system before proceeding?

    <p>Clean install</p> Signup and view all the answers

    What is one benefit of documenting the installation process?

    <p>It provides a record for future maintenance and troubleshooting.</p> Signup and view all the answers

    Which method allows you to have multiple operating systems on the same computer?

    <p>Dual boot</p> Signup and view all the answers

    What should you do when installing Windows on a new hard drive with an upgrade product key?

    <p>Install an older version first and then upgrade.</p> Signup and view all the answers

    Why is it important to document your actions during the installation process?

    <p>It facilitates future maintenance and troubleshooting.</p> Signup and view all the answers

    What is the first step in upgrading from Windows 8.1 to Windows 10?

    <p>Sign in using an administrator account</p> Signup and view all the answers

    Which action should be taken before starting the upgrade process?

    <p>Scan the system for malware</p> Signup and view all the answers

    At what point should you enter the product key during the upgrade process?

    <p>After double-clicking setup.exe</p> Signup and view all the answers

    What is a recommended step to take regarding applications before upgrading to Windows 10?

    <p>Uninstall applications or device drivers you don't intend to use</p> Signup and view all the answers

    What should you do if you are connected to the Internet during the Windows 10 upgrade?

    <p>Allow setup to activate Windows</p> Signup and view all the answers

    Which option on the 'Choose what to keep' screen will perform a clean install of Windows 10?

    <p>Nothing</p> Signup and view all the answers

    What should be verified before proceeding on the 'Ready to install' window?

    <p>The choices listed</p> Signup and view all the answers

    Which of the following is true during the Windows 10 upgrade installation process?

    <p>The system may restart multiple times</p> Signup and view all the answers

    At what point in the upgrade process should 'Keep personal files and apps' be verified as selected?

    <p>While updates are downloading</p> Signup and view all the answers

    What should you do when the 'Welcome to Windows 10' screen appears?

    <p>Click Next</p> Signup and view all the answers

    What should be verified before proceeding on the 'Ready to install' window?

    <p>The choices listed are verified</p> Signup and view all the answers

    Which option on the 'Choose what to keep' screen performs a clean install of Windows 10?

    <p>Nothing</p> Signup and view all the answers

    During installation, which of the following might occur?

    <p>The setup may restart the system several times</p> Signup and view all the answers

    What should be done when the 'Welcome to Windows 10' screen appears?

    <p>Click Next</p> Signup and view all the answers

    What is the initial step in the upgrade process from Windows 8.1 to Windows 10?

    <p>Accept the license terms</p> Signup and view all the answers

    What is the first step to perform on the 'Choose privacy settings for your device' screen during a Windows 10 upgrade?

    <p>Select the privacy settings for location, speech recognition, diagnostics, tailored experiences with diagnostic data, and relevant ads</p> Signup and view all the answers

    What must be done after reviewing the new apps on the New apps for the new Windows screen?

    <p>Click Next</p> Signup and view all the answers

    What can you decide on the Meet Cortana screen during the Windows 10 upgrade process?

    <p>Whether to give Microsoft permission to use your information to personalize your experience with Cortana</p> Signup and view all the answers

    What happens after the settings are applied in the Windows 10 upgrade process?

    <p>The Windows 10 sign-on screen appears</p> Signup and view all the answers

    During the Windows 10 upgrade, which privacy setting is NOT selected on the Choose privacy settings for your device screen?

    <p>Firewall settings</p> Signup and view all the answers

    What should you do when you reach the 'Ready to install' window during a clean install of Windows 10?

    <p>Click Change what to keep</p> Signup and view all the answers

    During the Windows 10 clean installation, which option should you select on the 'Choose what to keep' window?

    <p>Keep nothing</p> Signup and view all the answers

    Which of the following is the correct sequence for initiating a clean install of Windows 10 from a Windows 8/7 desktop?

    <p>Start installation -&gt; Enter product key -&gt; Accept license terms -&gt; Download updates -&gt; Change what to keep -&gt; Choose nothing -&gt; Next</p> Signup and view all the answers

    What step follows 'accepting the license terms' during the Windows 10 clean install process?

    <p>Download updates</p> Signup and view all the answers

    Which initial step must be performed from the Windows desktop to begin a Windows 10 clean install?

    <p>Start the installation</p> Signup and view all the answers

    What is the first step to perform a clean install of Windows 10?

    <p>Boot from Windows setup DVD or USB flash drive</p> Signup and view all the answers

    Which option should you select for a clean installation of Windows 10?

    <p>Custom: Install Windows only (advanced)</p> Signup and view all the answers

    If you want to use only a portion of the volume during installation, what should you do?

    <p>Click New and enter the size of the volume</p> Signup and view all the answers

    During which step of the installation process can the system restart several times?

    <p>During the actual installation</p> Signup and view all the answers

    What must be done after selecting the drive and volume where you want to install Windows?

    <p>Click Next</p> Signup and view all the answers

    What is the first step after choosing the right keyboard layout?

    <p>Click Skip on the add second keyboard layout screen</p> Signup and view all the answers

    What should be done if the computer is not connected to the Internet during setup?

    <p>Click Ethernet to connect to the Internet</p> Signup and view all the answers

    Which setup option should be selected for a personal computer?

    <p>Set up for personal use</p> Signup and view all the answers

    What options are available on the 'Sign in with Microsoft' screen?

    <p>Use an existing Microsoft account, create a new Microsoft account, or create an offline account</p> Signup and view all the answers

    What does the setup program do after detecting an Internet connection?

    <p>Checks for updates</p> Signup and view all the answers

    What should you do when prompted to sign in with a Microsoft account after a clean install?

    <p>Click No to use an offline account</p> Signup and view all the answers

    Which information do you need to provide while creating a local account during a Windows 10 clean install?

    <p>User name, password, and password hint</p> Signup and view all the answers

    What option should you select on the 'Make Cortana your personal assistant?' screen during the Windows 10 clean install?

    <p>Yes</p> Signup and view all the answers

    What is the recommended action after selecting the devices privacy settings during a Windows 10 clean install?

    <p>Click Accept</p> Signup and view all the answers

    What is the final step before the Windows desktop appears after a clean install?

    <p>Applying the settings and continuing the installation</p> Signup and view all the answers

    What is a necessary requirement for each OS in a multiboot setup?

    <p>Each OS must have its own hard drive partition with enough free space.</p> Signup and view all the answers

    Which step is essential when setting up a dual boot system with Windows 8.1 and Windows 10?

    <p>Ensure that there is unallocated space for the Windows 10 partition during Windows 8.1 installation.</p> Signup and view all the answers

    What should you use to start the Windows 10 installation in a dual boot setup?

    <p>Windows 10 setup DVD or USB flash drive</p> Signup and view all the answers

    During the installation of Windows 10 in a multiboot setup, what must be ensured when selecting a partition?

    <p>The partition or unallocated space has enough room for Windows 10 installation.</p> Signup and view all the answers

    What is one of the necessary steps before starting the installation of Windows 10 in a dual boot system after Windows 8.1?

    <p>Create a second partition with enough unallocated space</p> Signup and view all the answers

    What can be used to activate the first free releases of Windows 10?

    <p>Windows 7 product key</p> Signup and view all the answers

    Which version of Windows 10 must you have to use the Activation troubleshooter?

    <p>Version 1607 or later</p> Signup and view all the answers

    What should you do first in the process of reinstalling a Windows 7 system upgraded to Windows 8.0 and then updated to Windows 8.1?

    <p>Reinstall Windows 7</p> Signup and view all the answers

    Which step comes after reinstalling Windows 8.0 using the upgrade product key in a Windows 7 to 8.1 upgrade scenario?

    <p>Download and install Windows 8.1 upgrade</p> Signup and view all the answers

    What must be done to activate Windows 10 if you are replacing a hard drive and using an upgrade product key?

    <p>Reinstall Windows 10 and log in with your Microsoft account</p> Signup and view all the answers

    Which command can be used besides 'disport' to repair a damaged hard drive?

    <p>format</p> Signup and view all the answers

    What does a Full format do in addition to creating an empty root directory?

    <p>Checks each sector for errors and marks bad sectors</p> Signup and view all the answers

    What should you perform if Windows will not start due to a damaged hard drive?

    <p>Full format from Windows setup media</p> Signup and view all the answers

    What is created during a Quick format?

    <p>An empty root directory</p> Signup and view all the answers

    Which type of format marks bad sectors so they will not be used by the file system?

    <p>Full format</p> Signup and view all the answers

    What is one of the first things you should do after installing Windows?

    <p>Verify network access</p> Signup and view all the answers

    Which task should be performed after installing Windows updates?

    <p>Verify update settings and malware settings</p> Signup and view all the answers

    Which component should be configured specifically for laptops after a Windows installation?

    <p>Power-management settings</p> Signup and view all the answers

    Why is it important to set up user accounts and transfer/restore user data after a Windows installation?

    <p>To migrate user preferences and data to the new system</p> Signup and view all the answers

    What should be done to customize Windows features after installation?

    <p>Turn Windows features on or off</p> Signup and view all the answers

    What is the first step to make a wired connection to a network?

    <p>Plug in the network cable</p> Signup and view all the answers

    Which application should you open to verify you have access to the local network?

    <p>File Explorer or Windows Explorer</p> Signup and view all the answers

    What might you need to do if you cannot access the internet after connecting to a wireless network?

    <p>Install the drivers for the motherboard/onboard network port</p> Signup and view all the answers

    Which Windows application can be used to verify Internet access?

    <p>Internet Explorer</p> Signup and view all the answers

    What is a potential issue if you have connected to a network but cannot access other computers on it?

    <p>Drivers for the network port are not installed</p> Signup and view all the answers

    What ensures that a valid Windows license has been purchased?

    <p>Product activation</p> Signup and view all the answers

    Where can you check the activation status of your Windows?

    <p>Settings app under Update &amp; security &gt; Activation</p> Signup and view all the answers

    Which scenario does NOT commonly cause problems with Windows activation?

    <p>Installing a new antivirus</p> Signup and view all the answers

    What happens if a product key was entered during the Windows installation?

    <p>Windows is already activated</p> Signup and view all the answers

    Which of the following issues might lead to Windows activation problems?

    <p>Replacing a failed motherboard</p> Signup and view all the answers

    Which tool is NOT mentioned as a way to manage Windows update settings?

    <p>Command Prompt</p> Signup and view all the answers

    What can you do if there are no updates available in the Windows update window?

    <p>Click Check for updates</p> Signup and view all the answers

    Which option is NOT available in the Settings app for managing Windows updates?

    <p>Update Microsoft Office</p> Signup and view all the answers

    Which action will complete the installation of updates if they are ready to be installed?

    <p>Click Restart now</p> Signup and view all the answers

    What should you do to apply any pending Windows 10 updates?

    <p>Open the Settings app and click the Update &amp; security group</p> Signup and view all the answers

    What is the name of the preinstalled anti-malware software included in Windows 10?

    <p>Windows Defender Antivirus</p> Signup and view all the answers

    Where can you verify that Windows Defender Antivirus is running in Windows 10?

    <p>Security and Maintenance -&gt; Security group</p> Signup and view all the answers

    How do you launch Windows Defender in Windows 8?

    <p>From the Start screen or menu</p> Signup and view all the answers

    Which tab in Windows Defender's interface in Windows 8 allows you to verify if Real-time protection is turned on?

    <p>Settings tab</p> Signup and view all the answers

    What is the main difference in the name of the anti-malware software between Windows 8 and Windows 10?

    <p>Windows Defender Antivirus in Windows 10 is called Windows Defender in Windows 8</p> Signup and view all the answers

    What is the first step you should take if a device was not automatically installed during the initial installation?

    <p>Install the missing device manually</p> Signup and view all the answers

    Why is it important to reboot and verify the operation of each device after installation?

    <p>To confirm the device functions properly before installing the next one</p> Signup and view all the answers

    What should you do to use all the features a video card offers?

    <p>Install the drivers that came with the video card</p> Signup and view all the answers

    Which of the following is NOT mentioned as a necessary step when installing hardware devices?

    <p>Install the operating system from scratch</p> Signup and view all the answers

    What is a key step before moving on to install the next device after installing a hardware device?

    <p>Reboot and verify the operation</p> Signup and view all the answers

    Which option should be selected to troubleshoot problems with a printer?

    <p>Hardware and Sound</p> Signup and view all the answers

    Which navigation option allows users to change troubleshooting settings?

    <p>Change settings</p> Signup and view all the answers

    Which section of the Control Panel Troubleshooting page assists with issues related to internet connectivity?

    <p>Network and Internet</p> Signup and view all the answers

    Under which option can you view the history of troubleshooted problems?

    <p>View history</p> Signup and view all the answers

    What is the purpose of the 'Security and Maintenance' option in the navigation bar?

    <p>To track and resolve security and maintenance issues</p> Signup and view all the answers

    Which of the following is NOT a function that you can perform using Device Manager?

    <p>Configure network settings</p> Signup and view all the answers

    How can you access Device Manager in Windows 10?

    <p>Right-click Start and select Device Manager</p> Signup and view all the answers

    Which command can be entered in the search box to open Device Manager in Windows 8?

    <p>devmgmt.msc</p> Signup and view all the answers

    What is one way to use Device Manager to solve hardware problems?

    <p>Uninstall and reinstall the device</p> Signup and view all the answers

    Which of the following can Device Manager NOT do?

    <p>Install Windows updates</p> Signup and view all the answers

    Which Driver Provider is listed for the USB2.0 Camera?

    <p>Microsoft</p> Signup and view all the answers

    Which property indicates that the USB2.0 Camera is functioning properly?

    <p>Details</p> Signup and view all the answers

    What action can you perform using the device's Properties box as per Figure 2-38?

    <p>Uninstall the device</p> Signup and view all the answers

    Which type of Windows user account is created on the local computer and is only recognized on that computer?

    <p>Local account</p> Signup and view all the answers

    What type of account allows a user to sign in to Windows with credentials maintained on a Windows domain?

    <p>Network ID</p> Signup and view all the answers

    For Windows 10/8, what kind of user account provides access to several types of online accounts?

    <p>Microsoft account</p> Signup and view all the answers

    Which of the following is true about a Microsoft account in Windows 10/8?

    <p>It gives access to several types of online accounts.</p> Signup and view all the answers

    Which types of user privileges can an account have?

    <p>Standard and administrator</p> Signup and view all the answers

    Which application should be opened to sign in with a Microsoft account on Windows 10?

    <p>Settings app</p> Signup and view all the answers

    What actions must be taken in Windows 8 to connect to a Microsoft account?

    <p>Open the charms bar, select the Settings charm, select Change PC settings, click Accounts, and then click Connect to a Microsoft account</p> Signup and view all the answers

    Who can access your Microsoft private settings and OneDrive stored on the local computer?

    <p>Anyone with administrative rights to the computer</p> Signup and view all the answers

    What is one benefit of associating a local account with a Microsoft account on Windows?

    <p>It provides easy access to Microsoft resources in the cloud</p> Signup and view all the answers

    Which of the following is the correct sequence to sign in with a Microsoft account on Windows 10?

    <p>Open the Settings app &gt; Click Users &gt; Click Sign in with a Microsoft account instead</p> Signup and view all the answers

    Which type of account is authenticated by a computer on the network and provides access to resources on the Windows domain?

    <p>Network ID</p> Signup and view all the answers

    What unique feature does a Microsoft account have compared to a local account?

    <p>It can access the live.com website</p> Signup and view all the answers

    Which of the following is true about a Microsoft account?

    <p>It can be associated with a network ID</p> Signup and view all the answers

    How is a local account authenticated?

    <p>On the local computer</p> Signup and view all the answers

    Which account type gives access to both local and online resources?

    <p>Microsoft account</p> Signup and view all the answers

    What is a primary purpose of the User Account Control (UAC) dialog box?

    <p>To prevent malicious background tasks from gaining administrative privileges</p> Signup and view all the answers

    Which of the following actions allows an administrator to perform administrative tasks while signed in as a regular user?

    <p>Using a less powerful user account</p> Signup and view all the answers

    Where can you change the User Account Control settings?

    <p>In Control Panel</p> Signup and view all the answers

    Which of the following is NOT a purpose of the UAC dialog box?

    <p>To automatically defragment the hard drive</p> Signup and view all the answers

    What is the first step to access User Account Control settings?

    <p>Open Control Panel</p> Signup and view all the answers

    Which of the following should be considered before installing an application?

    <p>System requirements</p> Signup and view all the answers

    Which of the following can negatively impact network performance when installing an application?

    <p>Downloading the application from the web</p> Signup and view all the answers

    When locating the setup program file, which tool can you use?

    <p>File Explorer</p> Signup and view all the answers

    What is the first step when installing an application from the web?

    <p>Click the link on the website</p> Signup and view all the answers

    Which of these is a source from which applications can be installed?

    <p>Windows Store</p> Signup and view all the answers

    Which section of the Control Panel is used to uninstall applications in Windows 10?

    <p>Programs and Features</p> Signup and view all the answers

    To uninstall an application from the Start menu in Windows 10 or 8, what should you do?

    <p>Right-click the app tile and click Uninstall</p> Signup and view all the answers

    Which keyboard shortcut combination can be used to access Apps and Features in Windows 10?

    <p>Win+X</p> Signup and view all the answers

    When using Windows 7, how do you uninstall an application?

    <p>Open Control Panel and click Programs and Features</p> Signup and view all the answers

    Which is NOT a way to access Programs and Features in Windows 8?

    <p>Click the app tile and select Programs and Features</p> Signup and view all the answers

    What is the first step to turn Windows features on or off?

    <p>Open the Programs and Features window</p> Signup and view all the answers

    Why might it be necessary to restart the computer when turning Windows features on or off?

    <p>To ensure features are fully activated or deactivated</p> Signup and view all the answers

    What should you do after making changes to Windows features and clicking 'OK'?

    <p>Make one last check that all is well</p> Signup and view all the answers

    Which of the following is a benefit of turning off unused Windows features?

    <p>Gaining more system resources</p> Signup and view all the answers

    Where can you find the option to turn Windows features on or off?

    <p>In the left pane of the Programs and Features window</p> Signup and view all the answers

    What is the primary function of a virtual machine (VM)?

    <p>To simulate the hardware of a physical computer</p> Signup and view all the answers

    What is a hypervisor?

    <p>Software used to manage VMs on a workstation</p> Signup and view all the answers

    Which of the following is a popular hypervisor developed by Oracle?

    <p>VirtualBox</p> Signup and view all the answers

    On which editions of Windows is Client Hyper-V embedded?

    <p>Windows 8 Pro</p> Signup and view all the answers

    What is one potential drawback of running VM programs?

    <p>VM programs require a lot of memory and might slow down your system</p> Signup and view all the answers

    Which version of Windows is Client Hyper-V a part of?

    <p>64-bit Windows 10 Pro</p> Signup and view all the answers

    What feature must your processor and motherboard support to use Client Hyper-V?

    <p>Hardware-Assisted Virtualization (HAV)</p> Signup and view all the answers

    Which type of virtual machine (VM) allows for either a 32-bit or 64-bit OS installation?

    <p>Generation 1 VM</p> Signup and view all the answers

    What is required to install a 64-bit guest OS in a VM?

    <p>Generation 2 VM</p> Signup and view all the answers

    Which of the following is a feature supported by Client Hyper-V?

    <p>Dynamically expanding virtual hard drives</p> Signup and view all the answers

    What is a key characteristic of a standard image in Windows deployment?

    <p>It results in a clean install</p> Signup and view all the answers

    Which file extension does a standard image in Windows deployment typically have?

    <p>.wim</p> Signup and view all the answers

    What is the process called that creates a standard Windows image for deployment?

    <p>Drive imaging</p> Signup and view all the answers

    Which of the following is true about deploying a standard Windows image?

    <p>It always results in a clean install</p> Signup and view all the answers

    What does the term 'hardware independent' signify in the context of a standard Windows image?

    <p>The image can be used across different hardware configurations</p> Signup and view all the answers

    Which method of image deployment involves using a bootable flash drive or DVD?

    <p>Local installation</p> Signup and view all the answers

    Which type of installation uses an answer file to store responses?

    <p>Unattended installation</p> Signup and view all the answers

    What describes a Push automation deployment?

    <p>The entire installation process is automated and requires no user intervention.</p> Signup and view all the answers

    Which method involves starting the installation using Windows Preinstallation Environment (Windows PE)?

    <p>Local installation</p> Signup and view all the answers

    What method requires booting to the network to deploy the image from a server?

    <p>Network installation</p> Signup and view all the answers

    What is the primary function of the 'scanstate' command in USMT?

    <p>Copies user settings and files from the source computer to a safe location</p> Signup and view all the answers

    Which USMT command is used to apply user settings and files to the destination computer?

    <p>loadstate</p> Signup and view all the answers

    What is the function of the 'usmtutils' command in USMT?

    <p>Provides encryption options and hard drive management</p> Signup and view all the answers

    Why is it likely that USMT commands are stored in batch files?

    <p>Because the commands can be lengthy</p> Signup and view all the answers

    What does USMT primarily facilitate when deploying Windows in a Windows domain?

    <p>Copying user files and settings from one computer to another</p> Signup and view all the answers

    What must be verified before purchasing Windows for installation?

    <p>That the system meets minimum hardware requirements</p> Signup and view all the answers

    Which of the following is a requirement for a hard drive to use the GPT partitioning system?

    <p>The system must support UEFI firmware</p> Signup and view all the answers

    Which Windows installation method allows keeping existing files and applications?

    <p>In-place upgrade</p> Signup and view all the answers

    Windows can be installed in a multiboot environment with another OS. What is a key consideration for this setup?

    <p>The number of available partitions</p> Signup and view all the answers

    Which types of systems can each edition of Windows 10, Windows 8, and Windows 7 be installed on?

    <p>32-bit or 64-bit versions</p> Signup and view all the answers

    From which source can Windows NOT be installed?

    <p>CD-ROM</p> Signup and view all the answers

    What is the best option for installing Windows on a new desktop computer that you're building?

    <p>Clean install</p> Signup and view all the answers

    What should be done after a Windows installation to ensure the system's security and functionality?

    <p>All of the above</p> Signup and view all the answers

    What type of Windows installation is needed if the current system is experiencing problems or is sluggish?

    <p>Clean install</p> Signup and view all the answers

    Which process should be verified to ensure proper configuration of updates after a Windows installation?

    <p>Automatic update configuration</p> Signup and view all the answers

    What is one of the benefits of using virtual machine software?

    <p>Running multiple operating systems</p> Signup and view all the answers

    Which type of deployment requires the least technician involvement during the installation of Windows in a large enterprise?

    <p>Zero-touch deployment</p> Signup and view all the answers

    Which of the following is a type of deployment method for installing Windows in a large enterprise?

    <p>Dynamic deployment</p> Signup and view all the answers

    What is a primary use of virtual machine software?

    <p>To support multiple operating systems</p> Signup and view all the answers

    Which deployment method for Windows installation in a large enterprise is characterized by requiring the most initial setup time?

    <p>Zero-touch deployment</p> Signup and view all the answers

    Study Notes

    Windows Installation Planning

    • Situations that require a Windows installation include: • Installing a new hard drive • Dealing with an existing Windows version that has become corrupted • Upgrading the Operating System
    • Key decisions need to be made prior to installation, and these apply to: • Any Windows operating system

    Windows License Options

    • Two types of Windows licenses: OEM (Original Equipment Manufacturer) and Retail
    • Both licenses are available in 32-bit and 64-bit options

    OEM License

    • Designed for builders and manufacturers of computers
    • Can only be installed on a new computer
    • Allows all hardware upgrades except for a different motherboard model
    • Costs less than a Retail license

    Retail License

    • Can be purchased from the Microsoft online store
    • Can be transferred to a different computer
    • Offers Microsoft direct support from Microsoft support personnel
    • More expensive than an OEM license

    Choosing the Edition, License, and Version of Windows

    32-Bit vs 64-Bit Architecture

    • 64-bit installation outperforms 32-bit due to its ability to handle larger amounts of RAM and process data more efficiently.
    • 64-bit installation supports 64-bit applications, which run faster and more efficiently than their 32-bit counterparts.
    • A crucial requirement for 64-bit installations of Windows is the need for 64-bit device drivers.
    • A minimum amount of RAM is required to support 64-bit installation, ensuring the system can handle the increased memory requirements.

    Windows Editions and Architecture

    • Windows 10 Home supports up to 4 GB of RAM on 32-bit architecture and up to 128 GB on 64-bit architecture.
    • Windows 10 Pro supports up to 4 GB of RAM on 32-bit architecture and up to 512 GB on 64-bit architecture.
    • Windows 7 Home Premium supports up to 4 GB of RAM on 32-bit architecture and up to 16 GB on 64-bit architecture.
    • Windows 7 Professional supports up to 4 GB of RAM on 32-bit architecture and up to 192 GB on 64-bit architecture.

    RAM Limitations by Windows Edition

    • Windows 8.1, Windows 10 Enterprise, Windows 8.1 Pro, Windows 8.1 Enterprise, Windows 7 Enterprise, and Windows 7 Ultimate have no specified RAM limits provided.

    Windows Minimum Hardware Requirements

    • Listed in Table 2-2

    Processor Requirements

    • Three technologies required by Microsoft:
      • NX (No Execute)
      • PAE (Physical Address Extension)
      • SSE2 (Streaming SIMD Extensions 2)
    • All processors built in the last 10 years use these technologies

    Hard Drive Partitioning

    • Two methods to partition a hard drive:
      • Master Boot Record (MBR)
      • GUID Partition Table (GPT)

    Windows Installation

    • Always installed on a volume that uses the NTFS file system
    • Typically installed on the only hard drive in the computer, allocating all space to one partition (drive C)
    • Installs Windows in the C:\Windows folder

    Windows System Requirements

    • A minimum processor speed of 1 GHz is required for 32-Bit Windows.
    • The processor must support NX, PAE, and SSE2 for Windows 10/8.
    • For 32-Bit Windows, a minimum of 1 GB RAM is required.
    • For 64-Bit Windows, a minimum of 2 GB RAM is required.
    • A minimum of 16 GB free hard drive space is required for 32-Bit Windows.
    • A minimum of 20 GB free hard drive space is required for 64-Bit Windows.
    • A video device with a DirectX 9 device and a WDDM 1.0 or higher driver is required.

    Verifying System Eligibility for Windows

    • To determine if a system qualifies for Windows 8/7, it's essential to understand how Windows interacts with hardware through device drivers and firmware on the motherboard
    • When a system is powered on, the motherboard BIOS/UEFI manages critical devices such as the keyboard, monitor, and hard drive
    • The motherboard BIOS/UEFI is stored on a firmware chip on the motherboard
    • Modern motherboards exclusively utilize UEFI (Unified Extensible Firmware Interface)
    • UEFI is a significant improvement over BIOS (Basic Input/Output System), offering legacy support for BIOS compatibility

    BIOS/UEFI Firmware on the Motherboard

    • The motherboard's UEFI/BIOS provides three primary functions:

    Functions of BIOS/UEFI

    • Contains instructions for running hardware devices before an OS is started
    • Starts the computer and finds a boot device containing an OS, then hands over the startup process to the OS
    • Allows changes to motherboard settings, enabling or disabling devices, setting date and time, and selecting boot device order

    BIOS/UEFI Firmware on the Motherboard

    • Most modern computers offer the option to use UEFI or legacy BIOS, also known as UEFI CSM.

    UEFI Mode Requirements

    • UEFI mode is necessary if the hard drive is larger than 2.2 TB.
    • UEFI mode is required when using the GPT partitioning system.

    UEFI Compatibility

    • UEFI and the GPT partitioning system only work with 64-bit versions of Windows 10, 8, and 7.

    Secure Boot Feature

    • UEFI has a security system called Secure Boot, which helps prevent malware from hijacking a system during or before the operating system load.

    CSM Mode Situations

    • CSM mode might be selected when using a legacy MBR hard drive.
    • CSM mode might be selected when installing a 32-bit version of Windows 10, 8, or 7.

    Device Drivers and Compatibility

    • Device drivers are small programs stored on the hard drive that instruct the computer on how to communicate with a specific hardware device
    • A 32-bit Operating System (OS) requires 32-bit device drivers, while a 64-bit OS requires 64-bit drivers
    • Device drivers can be obtained from the manufacturer's website or from installation DVDs
    • It is essential to have correct Windows device drivers for all critical devices during installation

    Verifying Compatibility with Windows 10/8/7

    • If unsure if devices are compatible with Windows 10/8/7, set up a dual boot (multiboot) system
    • Install the new OS and test the software or hardware
    • If the devices work under the new OS, the old OS can be deleted

    Choosing the Type of Installation

    • A new hard drive requires a clean install of the operating system
    • If an OS is already installed, there are three installation options

    In-Place Upgrade

    • An in-place upgrade keeps user settings and installed applications from the old OS
    • Launched from the Windows desktop
    • Requires qualifying OSs, known as upgrade paths

    Clean Install

    • A clean install overwrites the existing OS and applications
    • Also known as a custom installation in the Windows setup program
    • Advantage: provides a fresh start

    Multiboot (Dual Boot)

    • Install Windows in a second partition, creating a dual boot situation
    • Requires at least two partitions or a second hard drive

    Choosing the Type of Installation

    • A 64-bit version of Windows can only be upgraded to a 64-bit OS
    • A 32-bit OS can only be upgraded to a 32-bit OS
    • If you want to install a 64-bit version of Windows over a 32-bit OS, a clean install is required

    Installation Choices

    • Deciding the size of the Windows partition allows flexibility in using available drive space
    • Reasons to not use all available space include:
      • Installing multiple OS on the hard drive (dual-boot system)
      • Organizing data using multiple partitions or volumes

    Network Configuration Options

    • Joining a domain requires a network ID and password from the administrator
    • Joining a homegroup requires the homegroup password
    • In a workgroup, each computer shares folders and files with specific people
    • IP address assignment methods include:
      • Dynamic assignment
      • Static assignment

    Pre-Installation Checklist

    • Computer hardware must meet minimum or recommended requirements, including:
    • CPU specifications
    • RAM capacity
    • Hard drive partition size
    • Free space on the partition
    • Ensure availability of Windows device drivers for:
    • Hardware devices
    • Application setup CDs
    • Note hardware and software that need to be upgraded
    • Product key must be available, except for reinstalling Windows 10
    • Define user recognition on the network, including:
    • Homegroup password (for Windows 8/7)
    • Domain name
    • Computer name
    • Network ID
    • Network password

    Pre-Installation Checklist

    • Computer recognition on the network depends on IP addressing, which can be static or dynamic.
    • A static IP address is required for static addressing.

    Installation Type

    • Two installation options are available: upgrade or clean install.
    • The current operating system is crucial in determining if an upgrade is possible.

    Dual Boot Considerations

    • A clean install can involve setting up a dual boot.
    • Reasons for a dual boot should be listed and considered.
    • The second partition size and free space should be determined.

    Data Backup

    • It is essential to back up important data on the hard drive before installation.
    • The location of the backed-up data should be identified.

    Pre-Installation Checklist

    • Verify availability of all application software DVDs and device drivers
    • Back up all important data to prevent loss during installation
    • Run antivirus software to ensure the drive is free from malware if not reformatting
    • Configure BIOS/UEFI setup to ensure correct boot sequence for installation
    • Disable virus protection settings in BIOS/UEFI that may interfere with boot area modifications
    • Set BIOS/UEFI to use UEFI mode or UEFI CSM mode for installation
    • Use an AC adapter for laptops to prevent battery drain during installation

    Final Checklist Before Installing Windows 10

    • Verify possession of Windows 10 product key, typically received via email after online purchase
    • Check USB flash drive package for printed product key, in case of physical purchase
    • Product key might not be required for Windows reinstallation
    • For brand-name computers (laptops, all-in-one), the manufacturer may store the Windows product key on motherboard firmware

    Understanding ISO Files

    • An ISO file is an image of an optical disc, containing its file system and all its files and folders, also known as an ISO image or disc image.
    • To view the contents of an ISO file, open File Explorer or Windows Explorer, right-click the file, and click Mount, which assigns a drive letter to the file.
    • With an optical drive that can write to DVDs, you can burn a DVD from an ISO file.

    Using ISO Files in Virtual Machines

    • Later in the chapter, you will learn how to mount an ISO file to a virtual DVD drive in a virtual machine.
    • This enables you to use the ISO file to install Windows in the virtual machine (VM).

    Installing Windows Operating Systems

    • Windows installation can be done in four different ways: in-place upgrade, clean install, dual boot, and using a Windows upgrade product key to install Windows on a new hard drive.

    Importance of Documentation

    • Keeping a record of the installation process is crucial for future maintenance and troubleshooting.
    • Documentation should include all the steps taken during the installation.

    Upgrading to Windows 10 from Windows 8.1

    • Sign in to Windows using an administrator account to perform the upgrade
    • Prepare the system before upgrading by:
      • Scanning the system for malware
      • Uninstalling unused applications or device drivers
      • Ensuring backups are up to date

    Starting the Upgrade Process

    • Insert the Windows 10 setup DVD or flash drive or mount the setup ISO file
    • Open File Explorer and double-click setup.exe to initiate the upgrade process

    Product Key Verification

    • Enter the product key in the next window to verify its validity
    • If connected to the Internet, setup will automatically activate Windows

    Upgrading from Windows 8.1 to Windows 10

    • Accept the Windows 10 license terms to proceed with the upgrade

    Choosing What to Keep

    • Decide what to do with Windows settings on the Choose what to keep screen:
      • First two options perform in-place upgrades to Windows 10
      • The Nothing option performs a clean install of Windows 10

    Installation Process

    • Verify choices on the Ready to install window and click Install
    • During installation, setup may restart the system several times

    Post-Installation

    • When the Welcome to Windows 10 screen appears, click Next

    Upgrading from Windows 8.1 to Windows 10

    • Accept the Windows 10 license terms to proceed with the upgrade

    Choosing What to Keep

    • Decide what to do with Windows settings on the Choose what to keep screen:
      • First two options perform in-place upgrades to Windows 10
      • The Nothing option performs a clean install of Windows 10

    Installation Process

    • Verify choices on the Ready to install window and click Install
    • During installation, setup may restart the system several times

    Post-Installation

    • When the Welcome to Windows 10 screen appears, click Next

    Windows 10 In-Place Upgrade

    • Choose privacy settings for device on the corresponding screen, including:
      • Location
      • Speech recognition
      • Diagnostics
      • Tailored experiences with diagnostic data
      • Relevant ads
    • Decide whether to give Microsoft permission to use personal information to personalize Cortana experience on the Meet Cortana screen
    • Review new apps on the New apps for the new Windows screen and click Next
    • Settings are applied, and the Windows 10 sign-on screen appears after completing the previous steps

    Windows 10 Clean Install

    • To perform a clean install of Windows 10, start the installation from the Windows desktop
    • Follow the steps for an in-place upgrade to enter the product key, accept license terms, and download updates
    • When you reach the Ready to install window, click Change what to keep to customize the installation
    • On the Choose what to keep window, select Nothing to perform a complete clean install, and then click Next

    Windows 10 Clean Install

    • Perform a clean install on a new hard drive, new computer, or corrupted Windows installation by following specific steps
    • Boot from Windows setup DVD or USB flash drive and select "Install now"
    • Enter product key and click "Next"
    • Accept the license agreement and click "Next"

    Installation Options

    • Choose "Custom: Install Windows only (advanced)" for a clean install
    • Select the drive and volume where you want to install Windows on the "Where do you want to install Windows?" screen

    Partitioning Options

    • Use the entire volume or select a portion of it by clicking "New" and entering the desired volume size

    Installation Process

    • Click "Next" to continue with the installation, which may involve multiple system restarts
    • Choose your region and click "Yes" to complete the installation

    Windows 10 Clean Install

    • Choose the right keyboard layout and click Yes to proceed
    • Optional: add a second keyboard layout, but clicking Skip is recommended

    Internet Connection and Updates

    • The setup program detects Internet connection and checks for updates
    • If no Internet connection, click Ethernet to establish a connection

    Setting Up the Computer

    • Choose Set up for personal use and click Next on the "How would you like to set up?" screen
    • This option is recommended, as setting up for a school or business network limits control

    Microsoft Account Options

    • On the "Sign in with Microsoft" screen, users can:
      • Use an existing Microsoft account
      • Create a new Microsoft account
      • Create an offline account

    Windows 10 Clean Install

    • When prompted to sign in with a Microsoft account, click No to continue with a local offline account.

    Local Account Setup

    • Enter a username for the local account, and then click Next.
    • Create a password for the offline account, and then click Next.
    • Confirm the password, and then click Next.
    • Create a password hint, and then click Next.

    Cortana and Privacy Settings

    • On the Make Cortana your personal assistant? screen, click Yes to accept Cortana.
    • Select the desired devices privacy settings, and then click Accept.

    Installation Completion

    • After settings are applied, the Windows desktop appears, indicating the installation is complete.

    Multiboot Installations

    • Each OS in a multiboot setup requires a dedicated hard drive partition with sufficient free space to accommodate the OS, applications, data, and working space.
    • Steps for setting up a dual boot system involve:

      Dual Boot Setup

      • Installing Windows 8.1 while leaving some unallocated space for the Windows 10 partition.
      • Ensuring a second partition with enough unallocated space for the Windows 10 installation.
      • Booting from the Windows 10 setup DVD or USB flash drive to start the installation.
      • Selecting the designated partition or unallocated space for the Windows 10 installation.

    Using an Upgrade Product Key on a New Hard Drive

    • When replacing a hard drive, an upgrade key can be used to install Windows.
    • Windows 10's first free releases can be activated using Windows 8.1, 8, or 7 product keys.
    • For Version 1607 or later, reinstall Windows 10 by logging in with your Microsoft account and activate Windows using the Activation troubleshooter in the Settings app.

    Reinstalling Windows in a Specific Scenario

    • If a Windows 7 system was upgraded to Windows 8.0 and then updated to Windows 8.1:
      • Reinstall Windows 7.
      • Reinstall Windows 8.0 using the upgrade product key and activate Windows 8.
      • Download and install the Windows 8.1 upgrade.

    Repairing a Damaged Hard Drive

    • The format command can be used to repair a damaged hard drive, in addition to disport
    • There are two types of formats:
      • Quick format: creates an empty root directory for a volume
      • Full format: creates an empty root directory, checks each sector on the volume for errors, and marks bad sectors to prevent their use by the file system
    • If Windows won't start due to a suspected hard drive damage:
      • Launch the command prompt from Windows setup media
      • Perform a full format to repair the hard drive

    Post-Windows Installation Checklist

    • Verify network connectivity to ensure internet access

    Windows Activation and Updates

    • Activate Windows to validate the operating system
    • Install Windows updates to patch security vulnerabilities and fix bugs
    • Configure update settings to ensure timely updates
    • Verify malware settings for adequate protection against threats

    Hardware and User Setup

    • Install necessary hardware drivers for optimal system performance
    • Set up user accounts and configure access permissions
    • Transfer or restore user data and preferences from backups to the new system

    Application and Feature Configuration

    • Install necessary applications for productivity and functionality
    • Turn Windows features on or off to customize the system

    Power Management (Laptops)

    • Configure power-management settings in Control Panel for laptops to optimize battery life

    Establishing Network Connections

    • To establish a wired connection, plug in the network cable and allow Windows to automatically configure the connection.
    • To create a wireless connection, click the network icon in the taskbar and select the desired wireless network, which may require entering a password.

    Verifying Local Network Access

    • To verify access to the local network, open File Explorer or Windows Explorer and check if other computers on the network are visible.

    Verifying Internet Access

    • To verify internet access, open Internet Explorer and attempt to navigate to various websites.

    Troubleshooting Common Issues

    • If a problem arises, consider the following potential causes:
      • Missing or outdated drivers for the motherboard or onboard network port.
      • Incorrect IP address or wireless network security settings.

    Product Activation

    • Microsoft requires product activation to ensure a valid Windows license has been purchased
    • Product activation is automatically done when a product key is entered during Windows installation

    Viewing Activation Status

    • Open the Settings app
    • Select the Update & security group
    • Select Activation to view activation status

    Common Activation Issues

    • Replacing a failed hard drive may cause activation issues
    • Upgrading the motherboard may cause activation issues
    • Replacing a failed motherboard may cause activation issues
    • Upgrading from Windows 8 Home to Windows 10 Pro may cause activation issues
    • Reinstalling Windows 10 Pro may cause activation issues

    Windows 10 Update Management

    • Windows 10 updates automatically by default.

    Initiating Windows 10 Updates

    • To apply pending Windows 10 updates, open the Settings app and navigate to the Update and Security group.
    • In the Windows Update window, view the update status and install available updates.
    • Options after viewing updates include:
      • Click Restart now to finish installing updates.
      • Click Install now to install available updates.
      • Click Check for updates if no updates are available.

    Managing Update Settings

    • Tools to manage update settings include:
      • Settings app
      • Group Policy
      • Registry editor

    Update Management Options (Settings App)

    • View or uninstall an update.
    • Schedule restarts and active hours.
    • Update other Microsoft products and Windows features.
    • Defer or pause updates.

    Windows Malware Protection

    • Windows has a pre-installed anti-malware software called Windows Defender Antivirus in Windows 10 and Windows Defender in Windows 8/7.

    Verifying Malware Protection in Windows 10

    • To verify Windows Defender Antivirus is running:
      • Open Control Panel
      • Click Security and Maintenance
      • Expand the Security group

    Verifying Malware Protection in Windows 8

    • To verify Windows Defender is running:
      • Launch Windows Defender from the Start screen or menu
      • On the Settings tab, verify that Real-time protection is turned on

    Installing Hardware

    • Devices not automatically installed during OS installation require manual installation
    • Install each device separately, reboot, and verify its operation before proceeding to the next device

    Installation Steps

    • Install motherboard drivers
    • Install video card drivers to access all its features
    • Install printers
    • Follow manufacturer directions for installing other hardware devices

    Windows Control Panel Troubleshooting

    • The Troubleshooting page in Windows Control Panel allows users to automatically troubleshoot and fix common computer problems.
    • The page is divided into four main categories to solve problems with:
      • Programs
      • Hardware and Sound
      • Network and Internet
      • System and Security
    • The left-hand navigation bar provides additional options, including:
      • View all
      • View history
      • Change settings
      • Get help from a friend
      • Security and Maintenance
      • Help and Support
      • Recovery

    Troubleshooting Hardware Installation

    • The Troubleshooting app in Control Panel can be used to resolve hardware installation problems.

    Accessing Device Manager

    • Device Manager is the primary Windows tool for managing hardware
    • Access Device Manager by:
      • Right-clicking Start and selecting Device Manager (Windows 10/8)
      • Opening the System window and clicking Device Manager
      • Entering the devmgmt.msc command in the Windows 10/7 search box or the Windows 8 Run box

    Using Device Manager to Solve Problems

    • Uninstall and reinstall the device to troubleshoot issues
    • Look for error messages offered by Device Manager to diagnose problems
    • Update or roll back drivers to resolve issues

    USB2.0 Camera Properties

    • The USB2.0 Camera has a driver provided by Microsoft, dated 6/21/2006, with a version of 10.0.17134.1, and digitally signed by Microsoft Windows.
    • The driver type is Cameras, manufactured by Microsoft, with a location of 0000 001 0000 001 003 000 000 000 000.
    • The device status is: This device is working properly.

    Device Management

    • Use the device's Properties box to uninstall a device.
    • Solve problems with device drivers using the Properties box.

    Types of User Accounts

    • Windows offers three types of user accounts, each with its own scope:
      • Local account: created on the local computer and only recognized on the local computer
      • Network ID: allows users to sign in with a network ID and password created and maintained on a Windows domain in Active Directory or Azure Active Directory (available on Professional and business editions)
      • Microsoft account: uses an email address initially set up at the Microsoft website, live.com, providing access to multiple online accounts

    Privileges for the Account

    • Two types of privileges:
      • Administrator account: has elevated privileges
      • Standard account: has limited privileges

    Setting Up User Accounts with Microsoft Account

    • Using a Microsoft Account with Windows 10/8 provides easy access to Microsoft resources in the cloud
    • Associating a local account with a Microsoft account allows for:
      • Easy access to Microsoft resources
      • Access to private settings, apps, and OneDrive stored on the local computer
    • Note: Anyone with administrative rights to the computer can access the above mentioned resources

    Setting Up Microsoft Account on Windows 10/8

    • On Windows 10:
      • Open the Settings app
      • Click Users
      • Click Sign in with a Microsoft account instead
      • Follow on-screen directions
    • On Windows 8:
      • Open the charms bar
      • Select the Settings charm
      • Select Change PC settings
      • Click Accounts
      • Select Your account
      • Click Connect to a Microsoft account
      • Follow on-screen directions

    Account Authentication

    • Local account: authenticated on the local computer, provides access to the local computer
    • Network ID: authenticated by a computer on the network, provides access to the local computer and other resources on the Windows domain
    • Microsoft account: authenticated on the live.com website, provides access to the local computer and online resources

    Microsoft Account Details

    • Can be a standard account or an administrator account
    • Can be associated with a network ID, allowing sign-in with the Microsoft account and authentication to the Windows network and live.com

    User Account Control (UAC) Dialog Box

    • The UAC dialog box prevents malicious background tasks from gaining administrative privileges when an administrator is signed in.
    • It enables administrators to sign in using a less powerful user account for normal desktop activities, while still allowing them to perform administrative tasks as a regular user.

    Controlling UAC Settings

    • To control UAC settings, go to Control Panel, click User Accounts, and then click Change User Account Control settings.
    • This setting is accessible through the Control Panel, as shown in Figure 2-43.

    Pre-Installation Considerations

    • System requirements must be considered before installing an application
    • Compatibility with the OS is a key factor to consider
    • Impact on network performance should be assessed
    • Potential impact on device security should be evaluated
    • Local user permissions must be considered

    Installation Sources

    • Applications can be installed from physical media such as CD, DVD, or USB flash drive
    • Downloaded application files from the web can be used for installation
    • Windows 10/8 Windows Store is a source for installing applications
    • Shared folders on another computer on the network can be used for installation

    Installation Process

    • Use File Explorer or Windows Explorer to locate the setup program file
    • Double-click the setup program file to initiate the installation
    • When installing from the web, click the download link and follow on-screen directions

    Uninstalling Applications

    • To uninstall an application on Windows 10/8/7, open Control Panel and click Programs and Features.
    • Alternatively, on Windows 10, right-click Start or press Win+X, and then click Apps and Features.
    • On Windows 8, right-click Start or press Win+X, and then click Programs and Features.
    • In the Programs and Features or Apps and Features window, select an app and click Uninstall to uninstall it.
    • Another way to uninstall a Windows 10/8 app is by right-clicking the app tile on the Start menu or Start screen and then clicking Uninstall.

    Turning Windows Features On or Off

    • Turning off Windows features that are not in use can help conserve system resources
    • To access the feature control panel, navigate to the Programs and Features window and click on "Turn Windows features on or off" in the left pane
    • To enable or disable a feature, check or uncheck the corresponding box and then click OK
    • After making changes, a restart may be required to complete the process
    • It's essential to verify that the system is functioning correctly after making changes and document the modifications for future reference

    Virtual Machines (VMs)

    • A VM is software that simulates the hardware of a physical computer.
    • Multiple OSs can be installed and run simultaneously on a single computer, known as the host machine.

    Hypervisors

    • A hypervisor is software used to manage VMs installed on a workstation.
    • Popular hypervisors for Windows include:
      • Client Hyper-V and Virtual PC by Microsoft
      • VirtualBox by Oracle
      • VMware Player by VMware

    Client Hyper-V

    • Client Hyper-V is embedded in Windows 10/8 Pro or Enterprise.
    • VM programs require a significant amount of memory and may slow down the system.

    Client Hyper-V Overview

    • Client Hyper-V is part of 64-bit Windows 10 Pro
    • Processor and motherboard must support hardware-assisted virtualization (HAV) to run Client Hyper-V

    VM Generation Types

    • Generation 1 VMs: allow 32-bit or 64-bit installation of an OS
    • Generation 2 VMs: require 64-bit guest OS

    Hyper-V Features

    • Connects VM to the local network
    • Supports dynamically expanding virtual hard drives
    • Supports dynamically allocated memory

    Standard Image Characteristics

    • A standard image contains the entire Windows volume in a single Windows Imaging (WIM) file with a .wim file extension
    • A standard image is hardware independent

    Image Deployment

    • Installing Windows on a computer via a standard image is called image deployment
    • Image deployment is a result of drive imaging
    • Deploying a standard image always results in a clean install rather than an upgrade

    Methods to Deploy a Standard Image

    • Local installation method uses a bootable flash drive or DVD containing the image
    • In local installation, Windows Preinstallation Environment (Windows PE) is launched, which is a minimal OS used to start the installation
    • Network installation method involves booting to the network and deploying the image from a server
    • Push automation method does not require technician intervention, allowing for automated remote network installation
    • Unattended installation uses an answer file to store responses

    Using USMT Software

    • USMT is utilized in Windows domain deployments to migrate user files and settings between computers.

    USMT Commands

    • Scanstate: Copies user settings and files from the source computer to a secure location.
    • Loadstate: Applies the copied settings and files to the destination computer.
    • Usmtutils: Provides features for encryption and hard drive management, enhancing the migration process.

    Managing USMT Commands

    • USMT commands can be lengthy and complex.
    • To simplify the process, system administrators typically store these commands in batch files for easy execution.

    Windows Editions and Installation

    • Windows is available in OEM and retail versions, differing in price
    • Each edition of Windows 10, 8, and 7 comes in 32-bit and 64-bit versions

    System Compatibility and Requirements

    • Ensure system meets minimum hardware requirements before purchasing Windows
    • Verify all hardware and applications are compatible with the OS

    Disk Partitioning and Firmware

    • Hard drives can be divided into one or more partitions or volumes
    • Partitioning systems used are MBR (Master Boot Record) and GPT (GUID Partition Table)
    • Motherboards can have legacy BIOS or newer UEFI firmware installed

    Installation Options

    • Windows can be installed via in-place upgrade, clean installation, or in a multiboot environment with another OS

    Windows Installation Methods

    • Windows can be installed from the setup DVD, a USB flash drive, files downloaded from the Internet via the Media Creation Tool, or in a virtual machine

    Windows Installation Options

    • A technician needs to know how to perform an in-place upgrade, a clean install, or a multiboot with Windows

    Clean Install Benefits

    • A clean install is the best option to use if the current installation is sluggish or giving problems
    • A clean install is recommended when installing Windows on a new desktop computer that you're building

    Post-Installation Tasks

    • Verify network access after a Windows installation
    • Activate Windows after a Windows installation
    • Install any Windows updates or Windows 7 service packs after a Windows installation
    • Verify that automatic updates are configured correctly after a Windows installation
    • Install hardware and applications after a Windows installation
    • Create user accounts and transfer or restore user data and preferences from backups after a Windows installation
    • Turn Windows features on or off after a Windows installation

    Virtual Machine Software

    • Provides multiple instances of operating systems for various purposes, including training users, running legacy software, and supporting multiple operating systems

    Windows Deployment Methods

    • Three types of deployments are available for installing Windows in a large enterprise: modern deployments, dynamic deployments, and traditional image deployments
    • Zero-touch deployments require the most time to set up, but offer the advantage of not requiring a technician to be present at the computer during installation

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    Description

    Learn about the situations that require a Windows installation and the key decisions to make before installing a Windows operating system. This quiz covers the essential planning steps for a successful installation.

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