9 Questions
What is the purpose of the Info Call script mentioned in the text?
To provide a consistent message to all callers who are not current members
What is the main goal of a great Info Call?
To offer the caller a sense of how they will feel when they visit the gym
What is the main purpose of an Info Call, as described in the text?
To handle any call in which a non-member is requesting information
Who should team members be trained to provide an Info Call to?
Potential members, especially first-time gym goers
What is the main purpose of the Info Call script mentioned in the text?
To ensure team members cover all the key points that must be covered in the call
How should team members personalize the Info Call script?
By including the current membership offer information and club details
What does the text suggest team members should do at the end of every Info Call?
Invite the caller to come into the gym to experience the Judgement Free Zone
What is the main purpose of the Info Call script?
To help team members provide a consistent message to all callers
What is the primary focus of the Info Call script, as described in the text?
Covering all the key points that must be addressed in an information call
Explore the differences between PF Black Card® and classic memberships at Planet Fitness, including benefits, access options, prices, and cancellation fees.
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