Physician-Patient Communication Quiz
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Questions and Answers

What is the main focus of professionalism in the context of physician-patient communication?

  • Demonstrating clinical competence
  • Placing the patient's well-being as a priority (correct)
  • Making evidence-based decisions
  • Being a lifelong learner

Which of the following is NOT listed as a quality that makes a good doctor?

  • Responsibility & Accountability
  • Courage
  • Evidence-based decisions (correct)
  • Empathy & Understanding

What is one of the main learning outcomes related to effective communication in cultural diversity?

  • Recognizing levels of effective communication in cultural diversity (correct)
  • Planning strategies for improvement of communication skills
  • Discussing professionalism & its main pillars
  • Recognizing common errors & blocking behaviors of communication

What does professionalism in the context of physician-patient communication entail?

<p>A commitment to professional ethics (A)</p> Signup and view all the answers

What does a good doctor prioritize?

<p>Patient's well-being (A)</p> Signup and view all the answers

Which quality is NOT mentioned as one of the qualities that make a good doctor?

<p>Demonstrating clinical competence (A)</p> Signup and view all the answers

What is the top level of a doctor's professionalism?

<p>Commitment to the ethical standard (C)</p> Signup and view all the answers

How are patients likely to rate their clinician?

<p>Based on communication and subtle cues (B)</p> Signup and view all the answers

According to today’s standards, physicians are required to have excellent:

<p>Communication skills (A)</p> Signup and view all the answers

What is the purpose of communication with the patient?

<p>All of the above (D)</p> Signup and view all the answers

Effective communication is associated with:

<p>All of the above (D)</p> Signup and view all the answers

Which element of effective communication involves setting the stage for interaction?

<p>Appropriate greeting and language use (D)</p> Signup and view all the answers

In the case scenario provided, what key element is needed to handle the situation effectively?

<p>Culture competence (B)</p> Signup and view all the answers

What is the main focus of the text?

<p>Outlining strategies for dealing with difficult personalities (C)</p> Signup and view all the answers

Which of the following is a common trigger for normal people to become difficult?

<p>Feelings of insecurity and inadequacy (D)</p> Signup and view all the answers

What are the main characteristics of aggressive people according to the text?

<p>They have difficulty convincing in debates and discussions (D)</p> Signup and view all the answers

What may aggressive people see as a threat according to the text?

<p>Jokes (A)</p> Signup and view all the answers

Which type of difficult personalities have a propensity to abuse addictive substances?

<p>Aggressive people (A)</p> Signup and view all the answers

What is a common characteristic of withdrawn or timid personalities?

<p>Difficulty in speaking up and being assertive (A)</p> Signup and view all the answers

When dealing with the 'Know it All' type of person, what is the recommended approach for stating your point?

<p>State your point non-aggressively (C)</p> Signup and view all the answers

How should you handle the 'Bully/Sarcastic' type of person in a group setting?

<p>Ignore the bully and walk away (C)</p> Signup and view all the answers

What is the suggested way to address the misbehavior of the 'Passive' type of person?

<p>Address their misbehavior directly &amp; bring it open (D)</p> Signup and view all the answers

How should you respond when the 'Needy' type of person constantly seeks approval and feels unqualified?

<p>Hold regular meetings to help them set goals (A)</p> Signup and view all the answers

What is the appropriate way to handle the 'Victim' type of person in a professional setting?

<p>Ask them to provide positive ideas and solutions (B)</p> Signup and view all the answers

When faced with an aggressive person using indirect tactics, what should you do?

<p>Bring their actions open by naming the offending actions, and directly question them about their verbal attacks (D)</p> Signup and view all the answers

What is the appropriate response when a 'Know it All' type of person becomes defensive if proven wrong?

<p>Point out alternative perspectives or alternatives without aggression (B)</p> Signup and view all the answers

How should you handle a colleague who blames others when things don’t work out?

<p>'Bring it open' by directly addressing their tendency to blame others (D)</p> Signup and view all the answers

'Pleasant and cooperative on surface, never makes decisions or takes risks' describes which type of person?

<p>'The Passive' type of person (C)</p> Signup and view all the answers

'Constantly checking in, always asking if they did things correctly' refers to which type of person?

<p>'The Needy' type of person (A)</p> Signup and view all the answers
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