Physician-Patient Communication Quiz
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Questions and Answers

What is the main focus of professionalism in the context of physician-patient communication?

  • Demonstrating clinical competence
  • Placing the patient's well-being as a priority (correct)
  • Making evidence-based decisions
  • Being a lifelong learner

    • Which of the following is NOT listed as a quality that makes a good doctor?

  • Responsibility & Accountability
  • Courage
  • Evidence-based decisions (correct)
  • Empathy & Understanding

    • What is one of the main learning outcomes related to effective communication in cultural diversity?

  • Recognizing levels of effective communication in cultural diversity (correct)
  • Planning strategies for improvement of communication skills
  • Discussing professionalism & its main pillars
  • Recognizing common errors & blocking behaviors of communication

    • What does professionalism in the context of physician-patient communication entail?

    <p>A commitment to professional ethics</p> Signup and view all the answers

    What does a good doctor prioritize?

    <p>Patient's well-being</p> Signup and view all the answers

    Which quality is NOT mentioned as one of the qualities that make a good doctor?

    <p>Demonstrating clinical competence</p> Signup and view all the answers

    What is the top level of a doctor's professionalism?

    <p>Commitment to the ethical standard</p> Signup and view all the answers

    How are patients likely to rate their clinician?

    <p>Based on communication and subtle cues</p> Signup and view all the answers

    According to today’s standards, physicians are required to have excellent:

    <p>Communication skills</p> Signup and view all the answers

    What is the purpose of communication with the patient?

    <p>All of the above</p> Signup and view all the answers

    Effective communication is associated with:

    <p>All of the above</p> Signup and view all the answers

    Which element of effective communication involves setting the stage for interaction?

    <p>Appropriate greeting and language use</p> Signup and view all the answers

    In the case scenario provided, what key element is needed to handle the situation effectively?

    <p>Culture competence</p> Signup and view all the answers

    What is the main focus of the text?

    <p>Outlining strategies for dealing with difficult personalities</p> Signup and view all the answers

    Which of the following is a common trigger for normal people to become difficult?

    <p>Feelings of insecurity and inadequacy</p> Signup and view all the answers

    What are the main characteristics of aggressive people according to the text?

    <p>They have difficulty convincing in debates and discussions</p> Signup and view all the answers

    What may aggressive people see as a threat according to the text?

    <p>Jokes</p> Signup and view all the answers

    Which type of difficult personalities have a propensity to abuse addictive substances?

    <p>Aggressive people</p> Signup and view all the answers

    What is a common characteristic of withdrawn or timid personalities?

    <p>Difficulty in speaking up and being assertive</p> Signup and view all the answers

    When dealing with the 'Know it All' type of person, what is the recommended approach for stating your point?

    <p>State your point non-aggressively</p> Signup and view all the answers

    How should you handle the 'Bully/Sarcastic' type of person in a group setting?

    <p>Ignore the bully and walk away</p> Signup and view all the answers

    What is the suggested way to address the misbehavior of the 'Passive' type of person?

    <p>Address their misbehavior directly &amp; bring it open</p> Signup and view all the answers

    How should you respond when the 'Needy' type of person constantly seeks approval and feels unqualified?

    <p>Hold regular meetings to help them set goals</p> Signup and view all the answers

    What is the appropriate way to handle the 'Victim' type of person in a professional setting?

    <p>Ask them to provide positive ideas and solutions</p> Signup and view all the answers

    When faced with an aggressive person using indirect tactics, what should you do?

    <p>Bring their actions open by naming the offending actions, and directly question them about their verbal attacks</p> Signup and view all the answers

    What is the appropriate response when a 'Know it All' type of person becomes defensive if proven wrong?

    <p>Point out alternative perspectives or alternatives without aggression</p> Signup and view all the answers

    How should you handle a colleague who blames others when things don’t work out?

    <p>'Bring it open' by directly addressing their tendency to blame others</p> Signup and view all the answers

    'Pleasant and cooperative on surface, never makes decisions or takes risks' describes which type of person?

    <p>'The Passive' type of person</p> Signup and view all the answers

    'Constantly checking in, always asking if they did things correctly' refers to which type of person?

    <p>'The Needy' type of person</p> Signup and view all the answers

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