Phlebotomy: Roles and Communication

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App

Questions and Answers

Which department in a hospital would most likely work closely with the laboratory for therapeutic drug monitoring?

  • Nuclear medicine
  • Gastroenterology
  • Radiology
  • Pharmacy (correct)

Which of the following is not a common function of a phlebotomist?

  • Collecting blood specimens
  • Transporting specimens to the laboratory
  • Performing laboratory computer operations
  • Starting intravenous (IV) lines (correct)

What does the term 'phlebotomy' literally translate to from its Greek origins?

  • Vein dissection
  • Capillary puncture
  • Blood collection
  • Venous incision (correct)

Which of the following barriers would most severely impact effective communication with a patient?

<p>The patient does not speak English (A)</p> Signup and view all the answers

How can a phlebotomist exemplify diversity awareness when interacting with patients?

<p>By acknowledging a patient's beliefs and customs (C)</p> Signup and view all the answers

Which non-verbal cue is typically viewed as negative kinesics?

<p>Frowning (C)</p> Signup and view all the answers

What action violates proper telephone protocol in a healthcare setting?

<p>Hanging up on angry callers (B)</p> Signup and view all the answers

Which of the following actions can significantly damage a phlebotomist's professional image?

<p>Exuding an intense odor of cologne (B)</p> Signup and view all the answers

Which tube is specifically recommended for blood collection for a type and crossmatch?

<p>Pink top (D)</p> Signup and view all the answers

What is the primary focus during the collection of blood cultures?

<p>Skin antisepsis (B)</p> Signup and view all the answers

In what situation is a specimen most likely to be accepted for testing?

<p>No phlebotomist initials (A)</p> Signup and view all the answers

Which test requires a blood specimen with a specific ratio of 9:1 blood to anticoagulant?

<p>Prothrombin time (B)</p> Signup and view all the answers

Which specimen should be collected first from a newborn's heel?

<p>PKU (A)</p> Signup and view all the answers

Which test is most critical to correctly identify to avoid fatal consequences?

<p>Type and crossmatch (D)</p> Signup and view all the answers

What is the CAP requirement for quality control of waived tests?

<p>Daily and when a new kit is opened (C)</p> Signup and view all the answers

Which recommended disinfectant should be used for blood culture sites in infants 2 months and older?

<p>Chlorhexidine gluconate (B)</p> Signup and view all the answers

What type of additive is recommended for an ethanol test specimen collection?

<p>No additive (C)</p> Signup and view all the answers

When should the timing start in a Glucose Tolerance Test (GTT)?

<p>As soon as the patient finishes the drink (C)</p> Signup and view all the answers

Which option is NOT true regarding autologous blood donations?

<p>Unused autologous units may be used by other patients (A)</p> Signup and view all the answers

What identification is essential for specimen tracking throughout the testing process?

<p>Accession number (A)</p> Signup and view all the answers

Which skin disinfectant is recommended for blood culture collection from infants aged 2 months and older?

<p>Chlorhexidine gluconate (B)</p> Signup and view all the answers

What procedure should be followed to prevent contamination in a trace-element collection tube?

<p>Draw it by itself using a syringe (C)</p> Signup and view all the answers

Which characteristic is common across all Point-of-Care (POC) glucose analyzers approved for hospitals?

<p>Require calibration before each use (B)</p> Signup and view all the answers

Which option describes a chain of custody?

<p>Protocol for collecting forensic specimens (B)</p> Signup and view all the answers

Flashcards are hidden until you start studying

Study Notes

Phlebotomy: Past and Present, Healthcare Setting

  • Phlebotomy is derived from Greek words meaning “vein incision.”
  • Immunohematology is another name for a blood bank.
  • Therapeutic drug monitoring is coordinated with the pharmacy department.
  • Electrolyte testing includes sodium and potassium.

Phlebotomist Roles and Responsibilities

  • Phlebotomists are representatives of the laboratory and contribute to good public relations.
  • Tasks of a phlebotomist include collecting blood specimens, transporting specimens to the laboratory, and performing laboratory computer operations.
  • Starting intravenous (IV) lines is NOT a phlebotomist’s duty.

Communication with Patients

  • Barriers to effective communication include patients who do not speak English, very young children, and emotionally upset patients.
  • Confirming responses acknowledge patients’ feelings. For example: "I understand how you must be feeling."
  • Negative kinesics include frowning.

Professionalism and Communication

  • Unprofessional behavior includes wearing strong cologne.
  • It is improper telephone protocol to hang up on angry callers.
  • Diversity awareness acknowledges a patient's beliefs, customs, knowledge, and attitudes.

Special Collections and Point-of-Care Testing

  • Blood culture is the test most likely to result in fatal consequences if the patient is misidentified.
  • Strict skin antisepsis is required before blood culture collection.
  • Sodium fluoride is the recommended additive for collecting an ethanol test specimen.
  • Glucose tolerance test (GTT) timing begins when the fasting specimen is collected.
  • Chlorhexidine gluconate is the recommended disinfectant for blood culture sites in infants 2 months and older.
  • Trace-element collection tubes should be collected last to prevent contamination.
  • All point-of-care (POC) glucose analyzers approved for hospital use require an authorized operator ID number.
  • Aerobic blood culture bottles should be filled first when collecting directly from a butterfly into blood culture bottles.
  • Chain of custody is a special protocol used when collecting forensic specimens.
  • Hemochromatosis is a condition treated by withdrawing blood from a patient.
  • Autologous blood transfusion is a transfusion of blood donated by the patient for the patient.
  • The most critical aspect of blood culture collection is skin antisepsis.
  • Sodium citrate is the anticoagulant used for prothrombin time (PT) tests requiring a 9:1 blood to anticoagulant ratio.
  • Therapeutic drug monitoring (TDM) helps determine the beneficial drug dosage for a patient.
  • A 2-hour postprandial specimen should be drawn 2 hours after the patient finishes eating a meal.
  • Sodium is one test that can be collected in a tube other than a trace element-free tube.
  • Quality control (QC) for many waived tests must be performed daily and when a new kit is opened.
  • Chlorhexidine gluconate is the recommended disinfectant for blood culture sites in infants 2 months and older.
  • Unused autologous units may NOT be used by other patients.

Computers and Specimen Handling and Processing

  • A specimen would likely be accepted for testing despite an expired evacuated tube.
  • The laboratory uses an accession number to identify a specimen throughout the testing process.
  • A barcode is a visual representation of data that can be read by a scanner.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

More Like This

Use Quizgecko on...
Browser
Browser