Phlebotomy Essentials 7th Edition - Chapter 1 Flashcards

Questions and Answers

What does the National Accrediting Agency for Clinical Laboratory Science (NAACLS) do?

Provides certification to individuals

Issues licenses for healthcare facilities

Regulates healthcare workers

Grants approval to programs that meet established qualifications (correct)

What is the process of Certification?

A voluntary process by which an agency grants recognition to an individual who has met certain prerequisites in a specific technical area.

What does Licensure refer to in healthcare?

The act of granting a license by a state agency that gives legal permission for a person to work in a particular health profession.

What are Continuing Education Units (CEUs)?

Documentation that affirms a professional person has engaged in new learning related to their area of practice. Signup and view all the answers

Define Ethics in the context of healthcare.

A system of moral principles or standards that govern conduct and the distinction between right and wrong. Signup and view all the answers

What does Ethical behavior require in healthcare?

Conforming to a standard of right and wrong conduct to avoid harming the patient. Signup and view all the answers

What does the American Hospital Association (AHA) publish?

A statement of patient rights and responsibilities. Signup and view all the answers

What did the Health Insurance Portability and Accountability Act (HIPAA) require in 1996?

Healthcare providers to acquire a patient's consent in writing before disclosing personal information. Signup and view all the answers

What is Protected Health Information (PHI)?

Individually identifiable health information transmitted or maintained by electronic media. Signup and view all the answers

What must health care workers obtain before disclosing PHI?

The patient's written authorization. Signup and view all the answers

What is an example of Unprofessionalism in a phlebotomist?

Getting the specimen for the doctor even if shortcuts are taken. Signup and view all the answers

What is Immunohematology?

Another name for blood bank. Signup and view all the answers

Electrolyte testing includes which of the following?

Sodium and potassium Signup and view all the answers

What constitutes Improper phone protocol?

Hanging up on angry callers. Signup and view all the answers

What is another name for a Medical technologist?

Medical laboratory scientist. Signup and view all the answers

What does CPT stand for in a national coding system?

Current Procedural Terminology. Signup and view all the answers

Why is promoting good public relations important for phlebotomists?

It promotes a harmonious relationship with staff and equates venipuncture experiences with overall hospital care. Signup and view all the answers

What does CEUs stand for?

Continuing Education Units. Signup and view all the answers

What is Immunology?

The area of the lab where testing is performed to identify antibodies and antigens. Signup and view all the answers

What does the term 'phlebotomy' derive from?

Greek words that mean vein incision. Signup and view all the answers

What does Tertiary Care refer to?

Sophisticated and highly complex medical care. Signup and view all the answers

What does PBT stand for?

Phlebotomy Technician. Signup and view all the answers

What is Diversity Awareness?

Acknowledging a patient's beliefs, customs, knowledge, and attitudes. Signup and view all the answers

What department administers oxygen therapy?

Respiratory Therapy. Signup and view all the answers

Licensure of healthcare personnel is a duty performed by local public health agencies.

False Signup and view all the answers

Starting Intravenous (IV) lines is a phlebotomist's duty.

False Signup and view all the answers

Give an example of a barrier to effective communication with a patient.

A patient not speaking English, being a very young child, or being emotionally upset. Signup and view all the answers

Provide an example of confirming response to a patient.

"I understand how you must be feeling." Signup and view all the answers

What is an example of NEGATIVE kinesics?

Frowning. Signup and view all the answers

What communicates unprofessionalism?

Intense odor of cologne. Signup and view all the answers

Which hospital department coordinates therapeutic drug monitoring?

Pharmacy. Signup and view all the answers

Study Notes

Accreditation and Certification

NAACLS grants approval to educational programs that meet established qualifications in clinical laboratory science.
Certification is a voluntary recognition granted to individuals who meet specific technical area prerequisites.
Licensure is an official permit issued by a state agency, allowing practice in a particular healthcare profession.

Professional Development

Continuing Education Units (CEUs) demonstrate engagement in professional learning, often required for license renewal.
CEUs can be obtained through workshops aimed at skill enhancement.

Ethical Standards

Ethics encompass moral principles guiding conduct, differentiating right from wrong in professional practice.
Ethical behavior entails adhering to standards that protect patients from harm.

Patient Rights and Information

The American Hospital Association (AHA) provides a statement outlining patient rights and responsibilities.
HIPAA mandates obtaining written consent from patients before sharing Protected Health Information (PHI).
PHI includes identifiable health information in any electronic format.

Professional Conduct and Communication

Unprofessionalism occurs when shortcuts are taken in procedures, compromising quality.
Effective communication barriers include language differences, age-related comprehension issues, and emotional states.
Confirming responses to patients can enhance communication, such as acknowledging their feelings.

Laboratory Practices

Immunohematology refers to the blood bank sector, dealing with blood compatibility and transfusion.
Electrolyte testing commonly includes measuring sodium and potassium levels.
Immunology focuses on identifying antibodies and antigens in the laboratory.

Phlebotomist's Role

Phlebotomists represent the laboratory, influencing public perceptions and patient experiences.
Routine duties exclude starting intravenous (IV) lines and obtaining licensure, which is not managed by local public health agencies.
Credentials for certified phlebotomists include the PBT designation from ASCP.

Additional Professional Insights

Diversity awareness involves recognizing and respecting patients’ beliefs, customs, and attitudes.
Pharmacy departments coordinate with laboratories for therapeutic drug monitoring, ensuring patient safety and effective medication management.
Negative kinesics, such as frowning, can convey unprofessionalism during interactions.
A strong cologne odor may also be perceived as unprofessional in healthcare settings.

Care Levels

Tertiary care refers to advanced medical intervention requiring specialized expertise for complex health conditions.
Phlebotomists must maintain professionalism to enhance patient and staff relationships.

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Description

Dive into the foundational terms used in Phlebotomy with our Chapter 1 flashcards from the 7th Edition of 'Phlebotomy Essentials'. This quiz will enhance your understanding of essential concepts like accreditation, certification, and licensure relevant to clinical laboratory science. Perfect for students and professionals preparing for their exams.