Podcast
Questions and Answers
What percentage of the global BPO market did the Philippines gain by 2005?
What percentage of the global BPO market did the Philippines gain by 2005?
- 1%
- 7%
- 5%
- 3% (correct)
Which country did the Philippines dethrone as 'the BPO Capital of the World'?
Which country did the Philippines dethrone as 'the BPO Capital of the World'?
- India (correct)
- China
- Malaysia
- Brazil
How much did the Philippines contribute to the world's outsourcing market revenue as of September 2021?
How much did the Philippines contribute to the world's outsourcing market revenue as of September 2021?
- 3%
- 7%
- 10%
- 12% (correct)
What was the contribution of the IT-BPO industry to the country's total GDP in 2000?
What was the contribution of the IT-BPO industry to the country's total GDP in 2000?
Which city was NOT mentioned as a popular BPO destination outside Metro Manila?
Which city was NOT mentioned as a popular BPO destination outside Metro Manila?
What was the revenue generated by the Philippine BPO industry in 2021?
What was the revenue generated by the Philippine BPO industry in 2021?
Which company established the very first contact center in the Philippines in 1992?
Which company established the very first contact center in the Philippines in 1992?
What percentage of the country's GDP did the BPO industry account for in the early 2000s?
What percentage of the country's GDP did the BPO industry account for in the early 2000s?
Which act passed by the Philippine Congress offered tax incentives to foreign investors in the BPO industry?
Which act passed by the Philippine Congress offered tax incentives to foreign investors in the BPO industry?
What percentage increase did the Philippine BPO industry experience in revenue from 2020 to 2021?
What percentage increase did the Philippine BPO industry experience in revenue from 2020 to 2021?
