Personnel Selection and Coordination Methods

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Questions and Answers

Which of the following is NOT a method used in vertical coordination?

  • Hierarchical Referral
  • Vertical Information Systems
  • Rules and Plans
  • Temporary Inter-unit Task Forces (correct)

Which of the following is an example of a horizontal coordination technique?

  • Rules and Procedures
  • Direct contact between members of different units (correct)
  • Hierarchical Referral
  • Budgeting

Which of the following is NOT a solution for the hidden characteristics problem in personnel selection?

  • Self Selection
  • Signalling
  • Incentive Programs (correct)
  • Screening

Which of the following is an example of a method used in Screening in personnel selection?

<p>Job interviews (C)</p> Signup and view all the answers

Which of the following is NOT a method of horizontal coordination?

<p>Hierarchical referral (B)</p> Signup and view all the answers

Which of the following accurately describes vertical separation in the context of organizational structure?

<p>Delegation of decision-making authority to lower levels of the organization. (D)</p> Signup and view all the answers

According to the content, what are the key coordination problems that arise from division of labor?

<p>Assigning tasks to the right units, synchronizing activities, and allocating scarce resources. (D)</p> Signup and view all the answers

What is the primary implication of division of labor in terms of coordination?

<p>It requires agents to exchange something they 'own.' (A)</p> Signup and view all the answers

What are the four primary rights associated with property ownership, as described in the text?

<p>Use, modify, receive output, and transfer. (B)</p> Signup and view all the answers

Which of these is NOT a coordination problem mentioned in the content?

<p>Conflict management. (A)</p> Signup and view all the answers

What does a 'transaction' typically involve?

<p>The exchange of property rights or goods. (A)</p> Signup and view all the answers

What is the key difference between vertical separation and horizontal separation in organizational structure?

<p>Vertical separation is based on hierarchy, while horizontal separation is based on workflow. (A)</p> Signup and view all the answers

Which of the following statements accurately reflects the relationship between division of labor and coordination?

<p>Division of labor increases the complexity of coordination. (A)</p> Signup and view all the answers

What is the primary focus of 'assignment problems' as a coordination problem?

<p>Ensuring that the right people are assigned to the right tasks. (C)</p> Signup and view all the answers

Which of the following is NOT mentioned as a factor that influences the coordination of an agent's output?

<p>The agent's skill level and expertise. (D)</p> Signup and view all the answers

Which of the following is NOT a characteristic of transactions in a market setting?

<p>Emphasis on individual identity (C)</p> Signup and view all the answers

Which of these is a key difference between transactions in a market and a hierarchy?

<p>Hierarchies rely on relational contracts, while markets use complete contracts. (B)</p> Signup and view all the answers

Transaction costs are most likely to be high in which of the following situations?

<p>A complex transaction involving multiple parties and specialized knowledge (D)</p> Signup and view all the answers

Which of the following is NOT a reason why information processing systems can help reduce insecurity within organizations?

<p>They eliminate the need for interpersonal communication and collaboration (C)</p> Signup and view all the answers

What is the relationship between transaction costs and value creation in organizations?

<p>Organizations should strive to minimize transaction costs to maximize value creation. (D)</p> Signup and view all the answers

Which of the following is an example of a coordination mechanism that is typically found in a hierarchical setting?

<p>A clearly defined chain of command with defined responsibilities (A)</p> Signup and view all the answers

What is the main purpose of contracts in market transactions?

<p>To define the specific roles and responsibilities of each party (D)</p> Signup and view all the answers

Which of the following is a potential disadvantage of relying heavily on relational contracts within an organization?

<p>It can increase the risk of favoritism and corruption (D)</p> Signup and view all the answers

What is the primary objective of motivators in the workplace according to Herzberg's theory?

<p>To create meaningful and fulfilling work experiences (D)</p> Signup and view all the answers

Which of the following best defines hygiene factors in Herzberg's two-factor theory?

<p>Factors that prevent job dissatisfaction but do not contribute to satisfaction (D)</p> Signup and view all the answers

What does job enrichment involve in the context of job redesign?

<p>Providing additional decision-making authority (B)</p> Signup and view all the answers

Which type of motivation is driven by the task itself according to the definitions provided?

<p>Intrinsic motivation (A)</p> Signup and view all the answers

What is an example of a strategy to enhance employee flexibility in the workplace?

<p>Flextime (A)</p> Signup and view all the answers

According to expectancy theory, what role does an individual's belief in their ability to perform a task play in motivation?

<p>It increases motivation if tied to expected outcomes (D)</p> Signup and view all the answers

What essential element does equity theory emphasize in motivating employees?

<p>Fairness and balance in treatment and rewards (A)</p> Signup and view all the answers

Which of the following actions best reflects job rotation?

<p>Changing employees' roles periodically within the organization (D)</p> Signup and view all the answers

Why is obtaining information about potential transaction partners a costly activity?

<p>Because economic actors have bounded rationality and require effort to gather information and assess potential partners. (B)</p> Signup and view all the answers

What are the three main types of costly activities involved in transactions?

<p>Negotiation, monitoring, and enforcement. (D)</p> Signup and view all the answers

Which of these is NOT a reason why economic actors engage in costly activities to safeguard themselves against opportunistic behavior?

<p>To ensure that all parties involved in a transaction have complete information about each other. (C)</p> Signup and view all the answers

What is the primary factor that determines the level of transaction costs associated with a good?

<p>The degree to which the good is specialized or unique. (C)</p> Signup and view all the answers

Which of the following is a potential source of transaction costs associated with a contract?

<p>All of the above. (D)</p> Signup and view all the answers

How do institutional settings, such as legal frameworks and regulations, affect transaction costs?

<p>They can either increase or decrease transaction costs depending on their specific nature. (A)</p> Signup and view all the answers

Which of the following is an example of a costly activity undertaken to ensure compliance with a contract?

<p>Establishing a system for monitoring the partner's performance. (D)</p> Signup and view all the answers

How can transaction costs be managed to improve efficiency in economic transactions?

<p>By developing clear and enforceable contracts with appropriate monitoring systems. (A)</p> Signup and view all the answers

What problem can arise during the screening process for an employee?

<p>The cost of acquiring information about candidates is high (C)</p> Signup and view all the answers

Under what conditions does signaling work effectively in a job application scenario?

<p>When the cost of providing a signal depends on the candidate's characteristics (A)</p> Signup and view all the answers

In the context of self-selection, what is meant by 'a gain for individuals having desired properties'?

<p>Individuals with desired properties have a higher chance of being selected for the job (B)</p> Signup and view all the answers

How does the concept of 'piece rate wage' relate to self-selection?

<p>Piece rate wage systems provide a clear link between effort and reward, attracting individuals who are motivated by achievement (C)</p> Signup and view all the answers

Which of the following is NOT a component of the ERG theory of motivation?

<p>Performance Needs (B)</p> Signup and view all the answers

How can McClelland's Theory of Needs be used in practice?

<p>To identify the dominant motivation of individuals and tailor jobs accordingly (D)</p> Signup and view all the answers

Which of the following job characteristics is NOT addressed in the job characteristics model?

<p>Feedback (A)</p> Signup and view all the answers

Which of the following is NOT considered a factor influencing individual behavior in organizations?

<p>Job Satisfaction (B)</p> Signup and view all the answers

Flashcards

Horizontal Coordination

Coordination by subunits within the same organizational level.

Vertical Coordination

Coordination by upper levels through hierarchical referral and rules/plans.

Opportunistic Behavior

Self-interest seeking with deceit, like misrepresentation or breaking contracts.

Hidden Characteristics Problem

When one party lacks information about the other's relevant traits during a contract.

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Screening

Process where the less informed party seeks information before deciding.

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Coordination Problems

Challenges in matching tasks, synchronizing units, and allocating resources.

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Assignment Problems

Matching specific tasks to appropriate units or agents.

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Synchronization

Coordinating activities among multiple units or agents.

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Resource Allocation

Deciding how to distribute scarce resources among various uses.

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Division of Labor

Splitting tasks among agents, requiring exchanges of owned items.

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Property Rights

Rights to use, modify, and transfer ownership of an object.

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Transaction

The transfer or exchange of property rights between agents.

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Outputs of Agents

Items or services provided by agents based on available resources.

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Market Transactions

Transactions characterized as 'arm's length', typically short term and identity irrelevant.

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Hierarchy Transactions

Transactions within an organization marked by long-term, identity-importance relationships.

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Complete Contract

A contract that precisely defines all actions under any circumstance in a market.

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Relational Contract

A contract based on the relationship between parties, with undefined actions.

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Transaction Cost Theory

Theory that assesses the costs of transactions in markets vs hierarchies.

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Input vs Output Value

A principle stating transactions are beneficial when output value exceeds input value.

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Stakeholder Perspective

A view focusing on stakeholders contributing input and demanding share from organizations.

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Information Processing Systems

Systems that reduce insecurity and enhance internal decision-making within organizations.

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Transaction Costs

Costs incurred in the process of buying or selling goods, including negotiating, monitoring, and enforcing contracts.

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Bounded Rationality

A concept that describes the limitations of decision-making due to incomplete information and cognitive limitations.

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Monitoring Performance

The action of tracking and observing the performance of a contractual partner to ensure compliance.

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Enforcing Compliance

The processes involved in ensuring that all parties follow the terms of an agreement or contract.

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Specific Goods

Goods that have unique characteristics which can lead to higher transaction costs due to dependencies and risks involved.

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Information Gathering

The costly activities undertaken to acquire data about potential transaction partners and market conditions.

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Institutional Setting

The framework of rules, regulations, and norms that govern transactions and behaviors within a market.

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Signaling

Providing information that conveys credibility about one's abilities or traits.

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Self Selection

A process where individuals choose options that align with their characteristics and qualifications.

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Problem of Information Credibility

Challenge in determining the truthfulness of the information provided.

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Motivation Theories

Frameworks explaining factors that influence individual motivation at work.

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ERG Theory

A model categorizing needs into Existence, Relatedness, and Growth.

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Job Characteristics Model

Framework assessing how specific job traits affect worker motivation and satisfaction.

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McClelland's Needs Theory

Theory identifying three major needs: Achievement, Power, and Affiliation.

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Costs of Screening

The expenses related to gathering information before making decisions in hiring.

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Culture

A system of shared values and beliefs within an organization.

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Two Factor Theory

Herzberg’s theory identifying motivators and hygiene factors in employee satisfaction.

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Motivators

Positive characteristics that lead to job satisfaction, such as recognition and responsibility.

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Hygiene Factors

Negative characteristics that lead to job dissatisfaction, like salary and relationships with supervisors.

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Job Enlargement

Extending a job horizontally to increase task variety.

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Job Enrichment

Extending a job vertically to include more decision-making rights.

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Intrinsic Motivation

Motivation that comes from within, related to the task itself.

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Equity Theory

A theory emphasizing fairness in employee motivation by comparing inputs and outputs.

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Study Notes

Organizational Efficiency/Size of Tasks

  • Organizations are more efficient than individual efforts when handling larger tasks
  • Institutions create enforceable expectations for economic agents' behavior to achieve common goals
  • Rules influencing member behavior assure goal achievement
  • Task allocation determines who performs each task
  • Decision rights and performance measurement are crucial, and sanctions are applied for deviating members

Functional Perspective

  • Division of labor, specializing in tasks, reduces time wasted between tasks
  • Technological advancements allow for larger-scale efficiency
  • Vertical separation distinguishes decision-making from execution
  • Horizontal separation divides processing steps

Coordination

  • Challenges arise from matching tasks to units, synchronizing activities, and resource allocation
  • Organizations exchange resources to enable division of labor
  • Transaction costs include obtaining partner information, negotiating contracts, monitoring partner performance, and enforcing contract compliance

Transaction Costs

  • Transaction costs depend on goods' characteristics, actors involved, and institutional settings
  • Economic actors have bounded rationality and incomplete information
  • Opportunistic behavior results in information gathering and risk mitigation efforts to avoid losses

Properties of Goods

  • Specificity, location, and time influence transaction costs
  • Goods' specificity to a given task affects their possible other uses

Properties of Actors

  • Bounded rationality, limited information, and opportunistic behavior affect transaction costs

Institutional Setting

  • Market transactions are typically short-term and identity-irrelevant with verifiable complete contracts
  • Hierarchy transactions are long-term, with identity importance and relational contracts (relationships defined), which can be non-verifiable.

Stakeholder Perspective

  • Stakeholders influence organizational objectives, demanding a fair share of organizational outputs
  • Transaction value surpasses input value when valuable for stakeholders

Utility Function

  • Utility is influenced by compensation and effort, with disutility linked to effort.
  • Indifference curves show equal utility at different points
  • Pareto efficiency achieves optimal resource utilization, respecting tradeoffs among all individuals

Value Maximization

  • Organizations should maximize value creation (outputs minus inputs)
  • Value creation is optimized when marginal output equals marginal effort costs

Effective Organization Design

  • Design elements like task allocation (specialization) and coordination mechanisms are needed.
  • Incentives are used to motivate self-interested agents to perform at optimal levels of effort
  • Coordination and motivation are crucial tasks in handling organizations with different goals and tasks
  • Optimal balance is needed between providing incentives and the opportunity costs associated with them.

Information Processing in Organizations

  • Organizations need to process information to effectively respond to environmental demands
  • Organizations should adapt to changing environments
  • Organizations need to handle tradeoffs between their processing capabilities and external demands from information requirements

Decision Rights

  • Allocation of decision rights affects an organizations' performance.
  • Transferring of decision rights from one department to the next is necessary.
  • Coordination within an organization is achieved through the combination of different mechanisms
  • Division of roles and decision rights impacts the performance and efficiency of different departments
  • Decision making can be distributed laterally or vertically in an organization.

Incentive Problems

  • Incentives for accurate information and avoiding manipulation of resource allocation are crucial
  • Problems arise from incomplete information and difficulties in evaluating the output quality from various divisions
  • Compensation should be based on total output, not just the output of one division/unit to establish incentives for optimal resource allocation.

People in Organizations

  • Selection of personnel involves screening and signalling, with issues related to information asymmetry and hidden characteristics
  • Motivation depends on individual needs and incentives

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