15 Questions
What can be considered a counter-demand in a personal injury case?
A letter sent after the initial demand providing a counteroffer
When can a demand be considered “expired” or “terminated”?
After the expiration date and hour arrives
Which department handles the preparation of a simplified counter-demand using FV forms?
Case managesr
What distinguishes a supplement demand from a counter demand?
Supplements solely provide new information without making an offer by themselves
A supplement demand can be sent after the expiration of the initial demand without requiring an extension.
False
The expiration of a demand ONLY occurs if the defendant outright denies the demand
False
How should you request a counter-demand from the demand writers department?
Through a task on Filevine
Most adjusters calculate their offers from Colossus, which doesn’t usually account for pain and suffering in settlements.
True
In case a counter-demand fails to settle the case, it is advisable to review the case for referral or drop.
True
Case Managers should engage with the adjuster's __________ to escalate communication in justifiable scenarios
Supervisor
When you request a counter demand in FV, you must specify the intention, tone, and _____________ for the demand.
Strategy
For a nice adjuster who is requesting the marital status of the client before sending the dec pages and before the expiration of the last demand, what type of counter-demand should we send?
Nice supplement demand
What would you include in the counter-demand of a case in which the defendant is low-balling us because of a supposed prior accident? Assuming that the prior accident is minimal and the client was discharged after only chiro.
All of the above
SIU means Settlement Initiation Unit.
False
What letter would you send after a UM adjuster low-balled us with their offer?
None of the above
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