Performance Review Best Practices

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Questions and Answers

What is the recommended number of goals to set for each performance category?

  • 3 or 4 goals
  • No specific recommendations
  • 1 or 2 goals (correct)
  • 5 or more goals

Which of the following is NOT a core value mentioned for performance evaluation?

  • Focuses on customer and patients
  • Maintains strict work hours (correct)
  • Drives innovation
  • Demonstrates hhc and compliance

What weight is given specifically for the core values focusing on customer and patient?

  • 5
  • 4
  • 2 (correct)
  • 3

Which essential competency corresponds to a weight of 3 in the evaluation criteria?

<p>Collaborates with others (D)</p> Signup and view all the answers

What rating is typically given for performance below 1.99?

<p>1 (D)</p> Signup and view all the answers

Which strategy is key for fair employee assessment?

<p>Using consistent criteria (D)</p> Signup and view all the answers

What is an important role model behavior in the workplace?

<p>Encouraging open communication (A)</p> Signup and view all the answers

What competency emphasizes driving innovation in performance evaluations?

<p>Drives innovation (B)</p> Signup and view all the answers

In performance management, what phase occurs between April and July?

<p>Goal setting (B)</p> Signup and view all the answers

What should be adjusted based on the actual distribution of evaluation?

<p>Weight distribution for each score (B)</p> Signup and view all the answers

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Study Notes

Employee Performance Evaluation

  • Performance may not be consistent due to various influences, with recent events often overshadowing overall performance.
  • Regular observation of employees throughout the year is crucial for effective performance assessment.
  • Performance reviews aim to develop employee talent rather than simply evaluate past work.

Measurement and Rating Criteria

  • Behavior scores range from low to high, with specific criteria including:
    • Consistency: Regularly meets expected behaviors.
    • Originality: Demonstrates a high level of creativity and self-improvement.
    • Role Model: Acts as a benchmark for others.

Potential Rating Biases

  • Halo Effect: Overemphasis on a single positive trait can skew overall performance ratings.
  • Contrast Bias: Evaluating based on comparisons with previous ratings of other employees, which can lead to unbalanced assessments.
  • Personal Bias: Subjectivity in evaluations due to personal beliefs and stereotypes can lead to unfair judgment.

Goal Setting and Core Values

  • Core values focus on customer and patient satisfaction, innovation, strategy creation, and collaboration.
  • Essential competencies must reflect an employee's ability to meet their role requirements effectively.

Performance Management Cycle

  • The cycle of performance management includes a goal-setting phase from April to July, focusing on establishing objectives for the evaluation period.
  • Recommended performance goals typically include one or two for each competency category to maintain clarity and focus.

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