15 Questions
What is the focus of Step 3 in the performance management process?
Providing employees with training and resources
What should be part of employees' job descriptions according to the text?
Setting measurable goals
When does the manager and employee discuss and compare performance goals with actual results?
Step 4
Which step involves identifying measurable goals, behaviors, and activities that help employees achieve performance results?
Step 2
What is the purpose of the annual or biannual formal performance review mentioned in the text?
Comparing targeted performance goals with actual results
What is the focus of Step 2 in the performance management process?
The focus of Step 2 is to understand how to achieve the goals established in the first step, identify measurable goals, behaviors, and activities that help employees achieve performance results, and make goals part of employees’ job descriptions.
What does Step 3 involve in the performance management process?
Step 3 involves providing employees with training, necessary resources and tools, and frequent feedback. It also focuses on accomplishments as well as issues and challenges influencing performance.
What is the purpose of the annual or biannual formal performance review in Step 4?
The purpose of the annual or biannual formal performance review in Step 4 is for the manager and employee to discuss and compare the targeted performance goals and supporting behaviors with actual results.
What should be part of employees' job descriptions according to the text?
According to the text, measurable goals should be part of employees' job descriptions.
What is the final step in the performance management process?
The final step in the performance management process is to identify. (Note: The text seems incomplete at this point and does not provide clear information for a specific answer.)
What is the focus of Step 2 in the performance management process?
Understanding how to achieve the established goals and identifying measurable goals, behaviors, and activities.
What does Step 3 involve in the performance management process?
Providing employees with training, necessary resources, tools, and frequent feedback, and focusing on accomplishments as well as issues and challenges influencing performance.
When does the manager and employee discuss and compare performance goals with actual results?
During the annual or biannual formal performance review in Step 4.
What is the purpose of the annual or biannual formal performance review mentioned in the text?
To discuss and compare the targeted performance goals and supporting behaviors with actual results.
Which step involves identifying measurable goals, behaviors, and activities that help employees achieve performance results?
Step 2.
Study Notes
Performance Management Introduction
- Performance Management ensures employee activities align with organizational goals.
- It involves evaluating employees' performance to achieve desired outcomes.
Performance Management Process
- The traditional process consists of several steps, starting with understanding and identifying important performance outcomes or results.
- This step aligns goals and behaviors with the organization's strategies and goals.
Performance Appraisal
- Performance Appraisal aims to gather information on how well employees are performing their jobs.
Performance Feedback
- Performance Feedback provides employees with information about their performance, enabling them to improve.
Traditional Performance Management Process
- Figure 8.1 illustrates the traditional performance management process, which involves understanding performance outcomes, aligning goals, and providing feedback.
Test your knowledge of performance management, performance appraisal, and performance feedback with this quiz. Check your understanding of ensuring employee activities align with goals and obtaining information on employee job performance.
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