Performance Management and Appraisal

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Questions and Answers

What is the focus of Step 3 in the performance management process?

  • Setting measurable goals for employees
  • Discussing and comparing performance goals
  • Identifying measurable goals and activities
  • Providing employees with training and resources (correct)

What should be part of employees' job descriptions according to the text?

  • Annual performance reviews
  • Identifying supporting behaviors
  • Setting measurable goals (correct)
  • Accomplishments and challenges

When does the manager and employee discuss and compare performance goals with actual results?

  • Step 3
  • Step 2
  • Step 4 (correct)
  • Step 5

Which step involves identifying measurable goals, behaviors, and activities that help employees achieve performance results?

<p>Step 2 (D)</p> Signup and view all the answers

What is the purpose of the annual or biannual formal performance review mentioned in the text?

<p>Comparing targeted performance goals with actual results (C)</p> Signup and view all the answers

What is the focus of Step 2 in the performance management process?

<p>The focus of Step 2 is to understand how to achieve the goals established in the first step, identify measurable goals, behaviors, and activities that help employees achieve performance results, and make goals part of employees’ job descriptions.</p> Signup and view all the answers

What does Step 3 involve in the performance management process?

<p>Step 3 involves providing employees with training, necessary resources and tools, and frequent feedback. It also focuses on accomplishments as well as issues and challenges influencing performance.</p> Signup and view all the answers

What is the purpose of the annual or biannual formal performance review in Step 4?

<p>The purpose of the annual or biannual formal performance review in Step 4 is for the manager and employee to discuss and compare the targeted performance goals and supporting behaviors with actual results.</p> Signup and view all the answers

What should be part of employees' job descriptions according to the text?

<p>According to the text, measurable goals should be part of employees' job descriptions.</p> Signup and view all the answers

What is the final step in the performance management process?

<p>The final step in the performance management process is to identify. (Note: The text seems incomplete at this point and does not provide clear information for a specific answer.)</p> Signup and view all the answers

What is the focus of Step 2 in the performance management process?

<p>Understanding how to achieve the established goals and identifying measurable goals, behaviors, and activities.</p> Signup and view all the answers

What does Step 3 involve in the performance management process?

<p>Providing employees with training, necessary resources, tools, and frequent feedback, and focusing on accomplishments as well as issues and challenges influencing performance.</p> Signup and view all the answers

When does the manager and employee discuss and compare performance goals with actual results?

<p>During the annual or biannual formal performance review in Step 4.</p> Signup and view all the answers

What is the purpose of the annual or biannual formal performance review mentioned in the text?

<p>To discuss and compare the targeted performance goals and supporting behaviors with actual results.</p> Signup and view all the answers

Which step involves identifying measurable goals, behaviors, and activities that help employees achieve performance results?

<p>Step 2.</p> Signup and view all the answers

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Study Notes

Performance Management Introduction

  • Performance Management ensures employee activities align with organizational goals.
  • It involves evaluating employees' performance to achieve desired outcomes.

Performance Management Process

  • The traditional process consists of several steps, starting with understanding and identifying important performance outcomes or results.
  • This step aligns goals and behaviors with the organization's strategies and goals.

Performance Appraisal

  • Performance Appraisal aims to gather information on how well employees are performing their jobs.

Performance Feedback

  • Performance Feedback provides employees with information about their performance, enabling them to improve.

Traditional Performance Management Process

  • Figure 8.1 illustrates the traditional performance management process, which involves understanding performance outcomes, aligning goals, and providing feedback.

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