Performance Evaluation and Decision Making Quiz
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Questions and Answers

What is the first step in the control process?

  • Measure and report on actual performance
  • Compare results with performance and standards
  • Establish performance standards based on organizational objectives (correct)
  • Take corrective or preventive measures as needed
  • In employee performance appraisal, which factor is NOT typically evaluated according to Tootelian, Wertheimer, and Mikhailitchenko (2012)?

  • Job knowledge
  • Units or output
  • Quality of work
  • Financial performance (correct)
  • Which function of a manager involves identifying the need for a new program or service and making necessary plans for its execution?

  • Planning (correct)
  • Organizing
  • Leading
  • Directing
  • What is one of the key competencies for effective management?

    <p>Communicating effectively</p> Signup and view all the answers

    In the context of management, what does feedback primarily serve as?

    <p>A preventive and corrective measure</p> Signup and view all the answers

    What is emphasized as being more important than competitive pay for employee motivation according to the text?

    <p>Recognition and appreciation</p> Signup and view all the answers

    Based on the information provided, what is crucial for managers to surround themselves with?

    <p>High-performing team members</p> Signup and view all the answers

    What is the key importance of decision making in management?

    <p>It can lead to the downfall of the company's business.</p> Signup and view all the answers

    What distinguishes 'reasoned decisions' from 'spontaneous decisions' in management?

    <p>Spontaneous decisions are based on past experiences and emotions, while reasoned decisions involve careful evaluation of factors.</p> Signup and view all the answers

    How can indecisiveness in making management decisions affect an organization?

    <p>It may impede the realization of organizational goals and lead to business downfall.</p> Signup and view all the answers

    Study Notes

    The Control Process

    • The first step in the control process is establishing standards.

    Employee Performance Appraisal

    • Tootelian, Wertheimer, and Mikhailitchenko (2012) suggest that personal attributes are not typically evaluated in employee performance appraisals.

    Managerial Functions

    • Planning is the managerial function that involves identifying the need for a new program or service and making necessary plans for its execution.

    Key Competencies for Management

    • Emotional Intelligence is a crucial competency for effective management.

    Function of Feedback

    • Feedback primarily serves as a tool for improvement and development.

    Employee Motivation

    • Meaningful work is considered more important than competitive pay for employee motivation, according to the text.

    Importance of Surroundings for Managers

    • Managers should surround themselves with competent, skilled, and diverse teams.

    Importance of Decision Making

    • Decision making is crucial in management because it guides organizational actions and shapes its future direction.

    Reasoned vs. Spontaneous Decisions

    • Reasoned decisions are deliberate, based on analysis and consideration of available information, while spontaneous decisions are made quickly with limited or immediate information.

    Impact of Indecisiveness

    • Indecisiveness can lead to stagnation, missed opportunities, and decreased organizational effectiveness.

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    Description

    Test your knowledge on evaluating work performance, appraising results, correcting work performance, and making decisions in management functions. Explore the importance of problem solving in making accurate decisions.

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