HRM Chapter 11 Quiz

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What appraisal method involves the source answering a series of questions about the employee’s performance in essay form?

Essay appraisal

In the case of Thomas v. IBM, what helped IBM successfully defend accusations of age discrimination?

Objective criteria

What type of scale includes a series of mixed statements representing excellent, average, and poor performance, and requires the manager to rate a “+,” “0,” or “−?”

Mixed standard scale

A BARS approach does not use a rating scale but provides specific narratives on what constitutes good or poor performance.

<p>False</p> Signup and view all the answers

The goals of a performance evaluation system should not tie into the organization’s strategic plan.

<p>False</p> Signup and view all the answers

What is the main disadvantage of the critical incident appraisal method?

<p>Tendency to record only negative incidents</p> Signup and view all the answers

Why is the work standards approach more suitable for certain jobs?

<p>Results-focused approach based on minimum level</p> Signup and view all the answers

How does the critical incident appraisal method differ from a graphic rating scale?

<p>Records specific examples of behavior over time</p> Signup and view all the answers

What is a potential problem with the work standards approach?

<p>May not account for job variation</p> Signup and view all the answers

What is the primary challenge of using the critical incident appraisal method?

<p>Recording incidents in a fair manner</p> Signup and view all the answers

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