HRM Chapter 11 Quiz
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Questions and Answers

What appraisal method involves the source answering a series of questions about the employee’s performance in essay form?

  • Graphic rating scale
  • Essay appraisal (correct)
  • Trait method
  • Mixed standard scale
  • In the case of Thomas v. IBM, what helped IBM successfully defend accusations of age discrimination?

  • Trait method
  • Objective criteria (correct)
  • Essay appraisal
  • Mixed standard scale
  • What type of scale includes a series of mixed statements representing excellent, average, and poor performance, and requires the manager to rate a “+,” “0,” or “−?”

  • Trait method
  • Graphic rating scale
  • Mixed standard scale (correct)
  • Behavioral method
  • A BARS approach does not use a rating scale but provides specific narratives on what constitutes good or poor performance.

    <p>False</p> Signup and view all the answers

    The goals of a performance evaluation system should not tie into the organization’s strategic plan.

    <p>False</p> Signup and view all the answers

    What is the main disadvantage of the critical incident appraisal method?

    <p>Tendency to record only negative incidents</p> Signup and view all the answers

    Why is the work standards approach more suitable for certain jobs?

    <p>Results-focused approach based on minimum level</p> Signup and view all the answers

    How does the critical incident appraisal method differ from a graphic rating scale?

    <p>Records specific examples of behavior over time</p> Signup and view all the answers

    What is a potential problem with the work standards approach?

    <p>May not account for job variation</p> Signup and view all the answers

    What is the primary challenge of using the critical incident appraisal method?

    <p>Recording incidents in a fair manner</p> Signup and view all the answers

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