Podcast
Questions and Answers
Which of the following best illustrates involuntary exposure in marketing?
Which of the following best illustrates involuntary exposure in marketing?
- Choosing to follow a company's social media account to stay updated.
- Subscribing to a brand's email list to receive promotional offers.
- Seeing a prominently placed advertisement on a website while browsing for unrelated content. (correct)
- Actively searching for user reviews of a product before making a purchase.
A marketing manager wants to increase the chances that consumers will pay attention to a new advertisement. According to the principles of attention, which strategy would be MOST effective?
A marketing manager wants to increase the chances that consumers will pay attention to a new advertisement. According to the principles of attention, which strategy would be MOST effective?
- Using a subtle and understated design that blends in with the surrounding content.
- Relying on complex language and detailed information to engage the audience.
- Placing the ad in a cluttered environment with many competing messages.
- Creating an ad that is significantly different in size, color, or format from nearby ads. (correct)
A long-time customer no longer notices a company's advertisements, even though they are still being exposed to them regularly. Which of the following perceptual concepts BEST explains this phenomenon?
A long-time customer no longer notices a company's advertisements, even though they are still being exposed to them regularly. Which of the following perceptual concepts BEST explains this phenomenon?
- Habituation (correct)
- Hemispheric lateralization
- Selective distortion
- Subliminal perception
Which of the following is the BEST example of 'zipping' as a form of selective exposure?
Which of the following is the BEST example of 'zipping' as a form of selective exposure?
A company is designing a billboard to promote a new product. According to the principles of perception, which of the following elements would be MOST effective in capturing attention?
A company is designing a billboard to promote a new product. According to the principles of perception, which of the following elements would be MOST effective in capturing attention?
While at a crowded conference, you hear someone mention your company's name in a conversation nearby, even though you weren't actively listening to them. This is an example of:
While at a crowded conference, you hear someone mention your company's name in a conversation nearby, even though you weren't actively listening to them. This is an example of:
A marketing campaign subtly embeds images of the company's logo in the background of its advertisements. This technique relies on which perceptual process?
A marketing campaign subtly embeds images of the company's logo in the background of its advertisements. This technique relies on which perceptual process?
How would you describe native advertising?
How would you describe native advertising?
Flashcards
Perception
Perception
A way of regarding, understanding, or interpreting something; a mental impression.
Exposure
Exposure
When a stimulus is detected by a person's sensory receptor nerves.
Selective Exposure
Selective Exposure
Exposure that occurs when consumers choose to avoid exposure to marketing stimuli.
Attention
Attention
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Motivation (Product Involvement)
Motivation (Product Involvement)
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Ability (Brand Familiarity)
Ability (Brand Familiarity)
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Situational Factors
Situational Factors
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Subliminal Stimuli
Subliminal Stimuli
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Study Notes
- Perception is a way of regarding, understanding, or interpreting something, acting as a mental impression involving neurophysiological processes, including memory, that determines how human beings process the world around them.
Exposure
- Exposure occurs when a stimulus is detected by a person's sensory receptor nerves.
- Smelling cookies in the oven provides an example of exposure.
- Exposure can be either voluntary or involuntary.
- Involuntary exposure includes forced exposure through billboards, product placement in T.V., or native advertising, where content blends in with paid advertising.
- Voluntary exposure involves choosing to be exposed to content, such as allowing a company to send emails with permission-based marketing.
Selective Exposure
- Selective Exposure uses tools to filter what people want to be exposed to.
- Examples include changing the channel, fast-forwarding commercials, or muting.
- Zipping, zapping, and muting are examples of selective exposure.
Attention
- Attention is when stimulus information is sent to the brain for processing, and is highly variable based on factors like:
- Stimulus
- Individual
- Situational circumstances
- Physical characteristics affecting attention include
- Size
- Intensity
- Attractive visuals (picture superiority effect)
- Color/movement
- Position
- Format
- Isolation
- Information quantity
- Contrast and expectations, described by habituation and the adaptation level theory.
Individual Factors
- Motivation and product involvement dictate interest in a product
- Ability and brand familiarity dictate familiarity
Situational Factors
- Situational factors involve things that happen in the moment and impact how information is received, such as clutter or program involvement.
Non-Focused Attention
- Non-focused attention includes the cocktail party effect, hemispheric lateralization, and subliminal stimuli.
Hemispheric Lateralization
- The left brain functions include
- Analytical thought
- Logic
- Language
- Reasoning
- Science and math skills
- Written and number skills
- Right hand control
- The right brain functions include
- Art awareness
- Creativity
- Imagination
- Intuition
- Insight
- Holistic thought
- Music awareness
- 3-D forms
- Left-hand control
- The left brain is logical, good with numbers, and analytical but gets tired when studying.
- The right brain is creative, processes music and arts, and scans the area, working without much effort or fatigue.
Subliminal Stimuli
- Subliminal stimuli is shown to the brain without awareness.
Interpretation
- Interpretation is a relative process where different people interpret the same thing differently, and depends on:
- Traits, like ones physiological sensitivity
- Affect intensity
- Need for cognition
- Learning and knowledge
- Influence of brand loyalty
- Expectations
- Learned associations
Situational Characteristics
- Situation can include things like:
- Contextual cues
- Color
- Music
- Programming
Stimulus Characteristics
- Stimulus traits include:
Organization
- Organization is based on Gestalt principles.
- Changes- in sensory discrimination.
- A change can be made without anyone realizing the original form has been altered
Gestalt Principles
- Proximity: When objects are placed together, the eye perceives them as a group
- Similarity: When objects look similar to one another, the eye perceives them as a group or pattern.
- Continuance: The eye is compelled to move from one object through another.
- Closure: When an object is incomplete or not completely enclosed.
- Figure & Ground: When the eye differentiates an object from its surrounding area.
Detecting Price Changes
- Reference prices are the prices we have in our head for what something should cost
Consumer Inferences include:
• Quality signals - price perceived, advertising intensity, warranties, country-of-origin, package size • Interpreting images
- Missing information and ethical concerns
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Description
Perception is how we interpret the world through neurophysiological processes and memory. Exposure happens when our senses detect a stimulus, and it can be voluntary or involuntary. Selective exposure involves filtering what we're exposed to, like changing channels or muting commercials.