Perception and Exposure
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Questions and Answers

Which of the following best illustrates involuntary exposure in marketing?

  • Choosing to follow a company's social media account to stay updated.
  • Subscribing to a brand's email list to receive promotional offers.
  • Seeing a prominently placed advertisement on a website while browsing for unrelated content. (correct)
  • Actively searching for user reviews of a product before making a purchase.

A marketing manager wants to increase the chances that consumers will pay attention to a new advertisement. According to the principles of attention, which strategy would be MOST effective?

  • Using a subtle and understated design that blends in with the surrounding content.
  • Relying on complex language and detailed information to engage the audience.
  • Placing the ad in a cluttered environment with many competing messages.
  • Creating an ad that is significantly different in size, color, or format from nearby ads. (correct)

A long-time customer no longer notices a company's advertisements, even though they are still being exposed to them regularly. Which of the following perceptual concepts BEST explains this phenomenon?

  • Habituation (correct)
  • Hemispheric lateralization
  • Selective distortion
  • Subliminal perception

Which of the following is the BEST example of 'zipping' as a form of selective exposure?

<p>Recording a television show and fast-forwarding through the commercials. (C)</p> Signup and view all the answers

A company is designing a billboard to promote a new product. According to the principles of perception, which of the following elements would be MOST effective in capturing attention?

<p>A large, brightly colored image with movement. (C)</p> Signup and view all the answers

While at a crowded conference, you hear someone mention your company's name in a conversation nearby, even though you weren't actively listening to them. This is an example of:

<p>The cocktail party effect (B)</p> Signup and view all the answers

A marketing campaign subtly embeds images of the company's logo in the background of its advertisements. This technique relies on which perceptual process?

<p>Subliminal perception (B)</p> Signup and view all the answers

How would you describe native advertising?

<p>Advertisements that blend with the content they are published with (A)</p> Signup and view all the answers

Flashcards

Perception

A way of regarding, understanding, or interpreting something; a mental impression.

Exposure

When a stimulus is detected by a person's sensory receptor nerves.

Selective Exposure

Exposure that occurs when consumers choose to avoid exposure to marketing stimuli.

Attention

When stimulus information is sent to the brain for processing.

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Motivation (Product Involvement)

Product interest impacts how much attention a consumer gives a product.

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Ability (Brand Familiarity)

How familiar a consumer is with a brand impacts how a consumer gives a product attention.

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Situational Factors

Moment-to-moment distractions that impact how you receive a stimulus.

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Subliminal Stimuli

Exposure to stimuli below the level of conscious awareness.

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Study Notes

  • Perception is a way of regarding, understanding, or interpreting something, acting as a mental impression involving neurophysiological processes, including memory, that determines how human beings process the world around them.

Exposure

  • Exposure occurs when a stimulus is detected by a person's sensory receptor nerves.
  • Smelling cookies in the oven provides an example of exposure.
  • Exposure can be either voluntary or involuntary.
  • Involuntary exposure includes forced exposure through billboards, product placement in T.V., or native advertising, where content blends in with paid advertising.
  • Voluntary exposure involves choosing to be exposed to content, such as allowing a company to send emails with permission-based marketing.

Selective Exposure

  • Selective Exposure uses tools to filter what people want to be exposed to.
  • Examples include changing the channel, fast-forwarding commercials, or muting.
  • Zipping, zapping, and muting are examples of selective exposure.

Attention

  • Attention is when stimulus information is sent to the brain for processing, and is highly variable based on factors like:
    • Stimulus
    • Individual
    • Situational circumstances
  • Physical characteristics affecting attention include
    • Size
    • Intensity
    • Attractive visuals (picture superiority effect)
    • Color/movement
    • Position
    • Format
    • Isolation
    • Information quantity
    • Contrast and expectations, described by habituation and the adaptation level theory.

Individual Factors

  • Motivation and product involvement dictate interest in a product
  • Ability and brand familiarity dictate familiarity

Situational Factors

  • Situational factors involve things that happen in the moment and impact how information is received, such as clutter or program involvement.

Non-Focused Attention

  • Non-focused attention includes the cocktail party effect, hemispheric lateralization, and subliminal stimuli.

Hemispheric Lateralization

  • The left brain functions include
    • Analytical thought
    • Logic
    • Language
    • Reasoning
    • Science and math skills
    • Written and number skills
    • Right hand control
  • The right brain functions include
    • Art awareness
    • Creativity
    • Imagination
    • Intuition
    • Insight
    • Holistic thought
    • Music awareness
    • 3-D forms
    • Left-hand control
  • The left brain is logical, good with numbers, and analytical but gets tired when studying.
  • The right brain is creative, processes music and arts, and scans the area, working without much effort or fatigue.

Subliminal Stimuli

  • Subliminal stimuli is shown to the brain without awareness.

Interpretation

  • Interpretation is a relative process where different people interpret the same thing differently, and depends on:
    • Traits, like ones physiological sensitivity
    • Affect intensity
    • Need for cognition
    • Learning and knowledge
    • Influence of brand loyalty
    • Expectations
    • Learned associations

Situational Characteristics

  • Situation can include things like:
    • Contextual cues
    • Color
    • Music
    • Programming

Stimulus Characteristics

  • Stimulus traits include:

Organization

  • Organization is based on Gestalt principles.
  • Changes- in sensory discrimination.
  • A change can be made without anyone realizing the original form has been altered

Gestalt Principles

  • Proximity: When objects are placed together, the eye perceives them as a group
  • Similarity: When objects look similar to one another, the eye perceives them as a group or pattern.
  • Continuance: The eye is compelled to move from one object through another.
  • Closure: When an object is incomplete or not completely enclosed.
  • Figure & Ground: When the eye differentiates an object from its surrounding area.

Detecting Price Changes

  • Reference prices are the prices we have in our head for what something should cost

Consumer Inferences include:

• Quality signals - price perceived, advertising intensity, warranties, country-of-origin, package size • Interpreting images

  • Missing information and ethical concerns

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Related Documents

Chapter 8 Perception PDF

Description

Perception is how we interpret the world through neurophysiological processes and memory. Exposure happens when our senses detect a stimulus, and it can be voluntary or involuntary. Selective exposure involves filtering what we're exposed to, like changing channels or muting commercials.

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