PDSA Cycle in School Districts
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PDSA Cycle in School Districts

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Questions and Answers

What is the primary purpose of operational definitions in Six Sigma?

To clarify performance measures and ensure consistent data collection

What is the relationship between Y and X in the Six Sigma function Y = f(X)?

Y represents the critical to quality characteristics (CTQs), and X represents the critical input variables

What is the purpose of check sheets in Six Sigma?

To collect and analyze process data directly on the form

Which of the following is a key step in analyzing a problem in Six Sigma?

<p>Expanding on the SIPOC diagram and process mapping</p> Signup and view all the answers

What is the significance of the term 'CTQs' in Six Sigma?

<p>Critical to Quality characteristics</p> Signup and view all the answers

What is the purpose of the SIPOC diagram in Six Sigma?

<p>To identify the suppliers, inputs, process, outputs, and customers</p> Signup and view all the answers

What is the primary focus of Lean Six Sigma?

<p>Improving goods and services and operations efficiency by reducing defects and variation</p> Signup and view all the answers

Which of the following metrics is NOT typically associated with Lean Six Sigma?

<p>Employee satisfaction</p> Signup and view all the answers

How does Lean production differ from Six Sigma in its focus?

<p>Lean production focuses on visible problems, while Six Sigma focuses on less visible problems</p> Signup and view all the answers

What is the primary purpose of integrating Lean and Six Sigma approaches?

<p>To improve goods and services and operations efficiency by reducing defects, variation, and waste</p> Signup and view all the answers

What Excel function can be used to calculate DPMO?

<p>=NORM.DIST</p> Signup and view all the answers

Which type of quality problem involves unsatisfactory performance by a poorly specified system?

<p>Unstructured performance problems</p> Signup and view all the answers

What Excel function is used to calculate Sigma Level?

<p>=NORM.S.INV</p> Signup and view all the answers

Which type of quality problem involves designing new processes or substantially revising existing processes?

<p>Process design problems</p> Signup and view all the answers

What is the correct Excel formula to calculate DPMO based on the provided text?

<p>=NORM.DIST(sigma level, 1.5, 1, TRUE)*1000000</p> Signup and view all the answers

What kind of problem results from unsatisfactory performance concerning stakeholders other than customers?

<p>Efficiency problems</p> Signup and view all the answers

What is the purpose of the PDSA cycle mentioned in the text?

<p>To identify and implement improvements</p> Signup and view all the answers

What is the primary goal of redefining and analyzing the problem according to the text?

<p>To achieve a workable problem definition</p> Signup and view all the answers

What is the purpose of the "brainstorming" step in the Deming Cycle Process Improvement Methodologies?

<p>To develop potential solutions</p> Signup and view all the answers

What is the main purpose of the Deming Cycle Process Improvement Methodologies described in the text?

<p>To identify and implement improvements</p> Signup and view all the answers

What is the primary purpose of a root cause analysis?

<p>To identify and understand the root cause of a problem</p> Signup and view all the answers

Which of the following is a key characteristic of a root cause, as defined in the text?

<p>It is an interrelated set of conditions that allowed the problem to occur</p> Signup and view all the answers

What is the purpose of the "5 Why" technique in root cause analysis?

<p>To force the analyst to redefine the problem statement as a chain of causes and effects</p> Signup and view all the answers

What is the relationship between a cause-and-effect diagram and a scatter diagram, as described in the text?

<p>A cause-and-effect diagram and a scatter diagram are two separate tools used in root cause analysis</p> Signup and view all the answers

What is the primary focus of a root cause analysis, according to the text?

<p>Uncovering the condition or interrelated set of conditions that allowed the problem to occur</p> Signup and view all the answers

Six Sigma aims to achieve $3.4$ or fewer errors per million opportunities.

<p>True</p> Signup and view all the answers

Motorola was the first company to implement Six Sigma in the mid-1990s.

<p>False</p> Signup and view all the answers

The ultimate goal of Six Sigma is to achieve a culture of continual improvement.

<p>True</p> Signup and view all the answers

Six Sigma focuses solely on reducing defects in manufacturing processes.

<p>False</p> Signup and view all the answers

General Electric experienced rapid growth and interest in Six Sigma after initially implementing it.

<p>True</p> Signup and view all the answers

The term 'dpmo' refers to the number of defects per million opportunities.

<p>True</p> Signup and view all the answers

Six Sigma principles emphasize the use of quantifiable metrics like defects per million opportunities (dpmo) across all organizational functions.

<p>True</p> Signup and view all the answers

Six Sigma projects do not require extensive training for team members before deployment.

<p>False</p> Signup and view all the answers

Creating highly qualified process improvement experts like Green Belts and Black Belts is a principle of Six Sigma.

<p>True</p> Signup and view all the answers

Six Sigma principles discourage setting stretch objectives for improvement projects.

<p>False</p> Signup and view all the answers

Focusing on key business processes and customer requirements is not a principle of Six Sigma.

<p>False</p> Signup and view all the answers

Corporate sponsors play no role in Six Sigma projects according to the principles.

<p>False</p> Signup and view all the answers

Six Sigma is focused solely on statistical methods, while TQM relies on worker empowerment and teams.

<p>False</p> Signup and view all the answers

The equation $k \times \sigma = \frac{1}{2}\sigma$ represents the relationship between the sigma level and the tolerance range in Six Sigma.

<p>True</p> Signup and view all the answers

TQM activities are generally limited to simple improvement tools and concepts, while Six Sigma focuses on a more rigorous set of statistical methods.

<p>True</p> Signup and view all the answers

The primary difference between Six Sigma and TQM is that Six Sigma projects are confined within a single function or process, while TQM activities span across multiple functions.

<p>False</p> Signup and view all the answers

Both Six Sigma and TQM place equal emphasis on financial accountability and a verifiable return on investment.

<p>False</p> Signup and view all the answers

The equation for calculating the sigma level involves the process standard deviation and the tolerance range.

<p>True</p> Signup and view all the answers

Green Belts are fully-trained Six Sigma experts who perform technical analysis on a full-time basis.

<p>False</p> Signup and view all the answers

Return on Quality (ROQ) involves balancing quality costs against expected revenue gains.

<p>True</p> Signup and view all the answers

The Six Sigma methodology considers quality efforts to always be valid, regardless of cost.

<p>False</p> Signup and view all the answers

Team Members in Six Sigma projects are individuals from various functional areas who support specific projects.

<p>True</p> Signup and view all the answers

$2^{10}$ is equal to 1024.

<p>True</p> Signup and view all the answers

In the Six Sigma methodology, root cause analysis focuses on identifying and addressing symptoms rather than underlying causes.

<p>False</p> Signup and view all the answers

Brainstorming is a group problem-solving procedure for generating a large number of ideas through combination and enhancement of existing ideas.

<p>True</p> Signup and view all the answers

The text mentions that the primary purpose of the PDSA cycle is to establish new standards and procedures, train the workforce, and institute controls to ensure improvements do not die over time.

<p>False</p> Signup and view all the answers

The primary focus of Lean Six Sigma is designing new processes or substantially revising existing processes.

<p>False</p> Signup and view all the answers

The text indicates that the purpose of checklists in the problem-solving process is to spawn new ideas.

<p>True</p> Signup and view all the answers

The text states that the relationship between Y and X in the Six Sigma function Y = f(X) is that Y is the key output variable and X represents the key input variables that influence Y.

<p>True</p> Signup and view all the answers

The primary purpose of operational definitions in Six Sigma is to redefine and analyze the problem.

<p>False</p> Signup and view all the answers

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